Blackberry CURVE 8310 BBM Update Error

Hey Guys I just recently took my aunts blackberry 8310 Curve from her and had it configured with my provider here in Pakistan. Now in its current state 
-The browser is fine, loads everything swell
-BBM works great I can send bbms etc etc images work fine too
-Whatsapp worked great as well again images etc all went fine
Now when highlighted and clicked on the 'Upgrade Blackberry Messenger' icon I was taken to download page for the latest version here when I selected my language and clicked download the download bar appears and then after about 5 seconds an HOUR GLASS appears followed by an error saying BAD REQUEST.
Note:
I tried downloading the faceable app from the same website on the blackberry and that download came through just fine, fast as well.
Also worth nothing is I have updated my blackberry 8310 to its latest software update. 
Again in advance thanks to all of you who could help me with my problem as im loving this device aslready its my first BB and its great, just wish I could get the latest BBM on it to ice the cake.
Shaun

Hey tankbusta,
Welcome to the forums.
What version of BlackBerry device software are you currently running on your device? You can get this information from Options - About.
You can see the system requirements for the new BlackBerry Messenger here:
A data service plan from your wireless service provider.
A BlackBerry smartphone with 64MB of memory.
2.4MB of available smartphone memory.
BlackBerry Device Software v4.5 or later.
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • I have just recently brought the blackberry curve 8310 and i am not able to access the internet, MSN etc. I rang my phone company(Crazy Johns) and they saif i cannot use the internet on this phone because they don't sell it anymore and i need a setting fo

    I have just recently brought the blackberry curve 8310 and i am not able to access the internet, MSN etc.
    I rang my phone company(Crazy Johns) and they saif i cannot use the internet on this phone because they don't sell it anymore and i need a setting for it to work.
    Can you please help me with this?
    Thanks Matthew.

    Hello,
    The services you listed in your post will require a data plan which is provisioned by your wireless provider. You may want to contact your wireless provider to see if you have the correct plan.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • What are the steps for using the backup files to reload data to my blackberry curve (8310, i think)?

    What are the steps for using the backup files to reload data to my blackberry curve (8310, i think)?

    Connect BB to PC. On 'Desktop Manager'>Backup & Restore tab>Click Restore. Double click .ipd file (backup file created from Desktop Manager).

  • Car cradle for Blackberry Curve 8310?

    I have what may be kind of a silly question, but I'd love to find an answer. I have a Blackberry Curve 8310 that I LOVE and I just downloaded Telenav GPS for it. It works great, but I was wondering if there is some kind of cradle for my Blackberry that I can purchase so I can put it on my dash making it easier to see while driving?
    Thanks so much!!
    Sarah

    I have the vent mount and love it. It is adjustable for different sizes. I had the 7290, 8700 and now the 8310 and it fits all of them good.
    http://shop.crackberry.com/igrip-universal-fit-vent-mount/3A78A1743.htm 
    Rick Lukowicz
    AT&T Blackberry Curve 8310

  • Video on Blackberry Curve 8310

    Hello
    I have a Blackberry Curve 8310 and I am unsure if I can take video films with it. Can anyone please tell me what I can do to make it work.
    Pipsur 
    Solved!
    Go to Solution.

    Hi pipspur! As I've mentioned you can have video capturing in your 8310 once you've device OS 4.5. You can have new OS once your carrier accepts the new OS officially from RIM. Though some other carriers OS can be installed but I will request you to wait till itsenabled for your carrier.
    Hi Rukus372! just to let you know all of my device like pearl 8100 can also have video capturing capability as that is running os OS 4.5. In BlackBerry its OS which can add capabilties that you may not have at this moment.
    important thing as cadillacdavilla mentioned having media card is must to capture video in BlackBerry.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • Help Blackberry Curve 8310 os4.5

    Please help I'm trying to install tuDing app on my Blackberry Curve 8310 running os4.5 and it says that 2 modules are missing,please check the picture.

    I would contact the developer of the app. Their email is [email protected]
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry curve 8310 it keeps freezing

    dear sirs:
    i have a blackberry curve 8310  v.45.0.108  latest os for my carrier, i use  8gb card  for my music and pics, still have free space (4.8gb ) on my media card and on my device have free space (568667 bytes), i use several third app like windows live messenger, gmail app, ubbertwitter, google maps, facebook , wordpress and others. I  have had problem when using my applications for example if  I surf some bookmarks it freezes, if  im on windows live messenger it freezes every single messages it freezes for 6 seconds and then i received a message and  when i want so write back it freezes again, this happens with any kind o im app. when using facebook it freezes while searching profiles and messages, when replying, it continually freezes and appears a clock that never disappears, also with ubbertwitter it freezes. its pretty annonying  i dont know what to do. please help me with this

    Hi tinkerbell.
    Misunderstanding.  You DON"T want your File Free to get below 15 mb.  Pulling your battery will help reclaim your lost memory.  Also, actually closing apps when not using them will return some of that memory for the device to use.  
    There is also a free app called Quickpull that will do this without your having to actually pull the battery. Check it out here: Quickpull
    You can even have Quckpull set to do an auto restart. I have mine set to restart every morning at 4:30 so my BB is refreshed and ready to go each day. Sometimes, however, a real battery pull seems to do an even better job such as when you have installed any 3rd party apps or when your BB just feels sluggish from prolonged use (like posting in these forums smileyhappy:.
    I would also suggest doing a backup of your device (good idea to backup frequently anyway) and getting a clean uninstall of DTM  
    Clean uninstall of DTM
    And then installing DTM WITHOUT Media Manager.  This will help to remove the types of problems you are encountering with MM.  Saves from having a large download too. 
    Once you have that done that. Enable mass storage mode on your BB:  Go to options-media card and change settings so they read:
    Media Card Support: On
    Encryption Mode: None
    Mass Storage Mode Support: On
    Auto Enable Mass Storage Mode wehn Connected: On
    Then, when you connect your BB via usb (have DTM open before connecting) a windows explorer box will open showing your media card as a new drive on your pc.  Just drag 'n drop your music or pics to the card from your pc.  Very easy.
    Let us know how it goes!
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • Sync Problems with Blackberry Curve 8310

    I am also having a problem sync my new Blackberry Curve 8310.   I previously had a Palm Treo 650.   I was finally able to sync the contacts from my Palm to my Blackberry.   I am assuming just like the Palm Treo software I can also view the contacts on my desktop, but I have not been able to view the contacts on the Blackberry Desktop Manager software.    Where do I view this information, that I might have downloaded, there is now tab for the software that allows me to manager my contacts and my calender.   
    I use Outlook express for my emails is there any way I can make the Outlook Express the primary software on my desktop for managing my contacts and my calender and being able to sync to my Blackberry.

    Hi and welcome to the forums!
    DM is not like the Palm Desktop in that there is no set of visual organizers (calendar-contacts-tasks-memos) to see.  DM serves to sync your data between the BB and another desktop application.
    Here is a listing of the apps supported by the various versions of DM. http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&slic...
    When I migrated over from my Treo 650, the Switch Device Wizard did not work.  As a workaround, I sync'd my Palm with Outlook 2003.  To do this I had to use the original cd that came with my Treo to change the conduits so the Palm Desktop sync'd with Outlook.  Not sure if I needed to use the cd to do this, I think you can change those setting in Palm Desktop, but make sure to map the fields well so your data imports into Outlook as you want it.  (The fields are a little different between Palm and Outlook).  ALWAYS make sure you get a good sync of your Palm data before doing any of this.  That way you'll have the data in the Palm Desktop as a backup.
    Once I had the data sync'd to Outlook, I just had to set up the synchronization setting on DM to sync over to my BB.
    Post back if you have any further questions.  Let us know how it goes. 
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

    I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
    My problem is that it refuses to update past 4.6 over to 5.0 because of some restriction on it placed by AT&T, and my wifi wont work unless i have data enabled for the same reason. Is there anything i can do? I've tried installing 5.0 from different service providers onto my phone but it never installs properly. 

    Hi and Welcome to the Forums!
    While you can (with just a trick or two) use any carriers OS package for your specific model number, it won't do any good since all 5.0 level OS's require a data plan, regardless of which carrier. So, without that, you can't update to 5.0. Further, it is the data plan that activates BIS -- which is what is used to run the BlackBerry Browser...hence that non-functionality also. Basically, a BB without a data plan is, to many, pretty useless.
    There are other browsers that bypass BIS and will use a generic data plan (assuming you have that)...OperaMini and Bolt come to mind. You might give those a try.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry curve 8520 - BBM HELP PLEASE.

    Hey , i just got a Blackberry curve 8520 on a tesco sim and its on a 12 month rolling sim only deal. i have had this for about an hour. My BBM is not working , it is saying pending to all the invites i have made and people have invited me but nothing is comming up. How do i fix this i really want BBM!
    PLEASE HELP!

    LewisJohnson14 wrote:
    Thanks , who should i call in tesco? Customer Care?
    Yes,  call your mobile provider whom you pay for your mobile service.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My Blackberry Curve 8310 has no video recorder on it

     I there a way to upgrade my phone so I can have a capable video recorder to record videos?

    That's odd... I have AT&T and a Curve 8310; it has both a video and audio recorder built into it.  I could not access my video recorder until I bought and inserted a microSD card into the Curve.  The video camera's recordings take up a lot of memory compared to the camera, and if you don't have a memory card installed, this could be your problem.
    If you do have a memory card with space on it, it's possible that the video recorder icon was accidentally hidden from view on the Home screen.  While in the Home screen, press the Menu button (to the left of the trackball) and make sure "Show All" is checked.  This will show you all icons, even the hidden ones; see if you can find the video camera icon among your list of icons. 
    FYI - You can also access the video recorder through the "Camera" icon.  Click on the Camera icon, then once the screen switches to camera viewfinder, click on the Menu button (left of the trackball) and select "Video camera."  This will then give you recording access to the video feature if your device has memory.
    ~^~ CrypticAzn ~^~
    - Pls. click on the LIKE button of this post if I was able to help you in some way. Thanks!
    - If I've helped resolve your issue, don't forget to go to the top-right of this post and click on "OPTIONS > ACCEPTED SOLUTION". Thanks!
    - See my profile for helpful links!

  • I cant download Epocrates to my Blackberry curve 8310

    I have successfully got the first part completed where I have the Icon on my phone but when I click on it to complete installation it comes up saying " Error: unable to connect to the internet; please check your network settings and try again...I have a media net on my phone, someone told me it might be that I have to have a blackberry media package... I cant do that So if that is the cause is there anyway around it...Please help I really need this program on my phone... Thanks,

    but do you have a data plan.i am er nurse and have epocrates running on my 8310.i sent the email with link to myself .openeds the email and hit get link that opened it and downloaded it .then the program does an autoupdate to get update drug info.but you have to have data plan and internet access.

  • Application loader not working on blackberry curve 8310

    Hi all,
    I have some problem with my 8310. I want to install a asian langague, but application loader not working. I have a error message :
    "The blackberry desktop software does not have
    Blackberry device software for the device that
    you have connected to the computer. Contact
    your wireless service provider or system administrator"
    blackberry desktop manager version 4.2.2.14
    blackberry device manager version 4.2.2.10
    application loader version 4.2.2.16
    What is the good package to install ?
    Thanks in advance.

    hello, you have a 8310. You must use an OS for the exact model. Using one for 8300 or 8330 will not work.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Blackberry Curve - not a smartphone - error messages that wont go away

    Hello!
    I cant use my Backberry Curve as the foillowing message keeps appearing and wont shift when i press OK:
    'The application FourSquare has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy'.
    Weird as I have never used Foursqaure in my life.  The phones effectively unusable, does anyone have any ideas how I can get rid of the message please.  I've tried taking out the battery and SIM.  Thanks

    I saw this:
    http://jakemeyers.com/wordpress/?p=471
    or you can try to remove foursquare in safe mode:
    Battery pull, insert battery and when the red light goes off, hold down the back key through the entire boot process.  It will give you a message about safe mode.    
    remove foursquare and do another battery pull.
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17877
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Blackberry curve 8310 Solid red light

    I have what i have come to read online for the past 2 hours as the red light coma. After trying a couple of things out i've found im not to handy when it comes to electronics. I've tried the Jl Cmder wipe but for some reason the program doesn't install on my computer. I'm going ot leave it plugged into the wall charger over night to see what happens..earlier today I pluged it in and took the battery out to see what would happen and the red light turned off but nothing came up on the screen. When i went to put the battery back in nothing came up no screen not red light. it took me several tries to get the red light back. i've used other batterys and with no luck...please help me out i would hate to pull the plug

    JL_Cmder is your only hope.
    It's a very simple install, just download, double click on the exe file that you download.
    Folllow the directions to connect here to wipe the device and subsequently load the OS to the device. Follow the instructions here:
    http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
    If JL_Cmder does not work, follow this instructional:
    http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • Is it safe to use an 85watt adapter from a 2006, 17" macbook pro on a late 2011 15" macbook pro?

    Hi. My question is pretty much as the heading says : Is it safe to use an 85watt adapter from a 2006, 17" macbook pro on a late 2011 15" macbook pro? As far as I can tell from googling and searching around, it does appear that it is safe to do so. Sp

  • Exchange Rate difference in MIRO

    Hi, A Import PO made at 63.52/EURO and Exchange rate Fixed not ticked. When i do the MIRO,the exchange rate shows as 56.9/EURO and the field is greyed out. How the Invoice can be posted and where the differnce will go. Is there any configuration for

  • SQL Developer startup is very slow

    I'm finding that the first time I start SQL Developer it takes between 3 mins 30 and 4 mins to start up. This seems far too long. It's installed on a Windows 7 PC in it's own folder in Program Files. What's causing it to be so slow? - virus scanning,

  • Email Triggering on FD32 when Customer Credit limit exceeds

    Dear All, We have a requirement to trigger an e-mail, whenever the credit limit of a customer is exceeded, the credit limit are in FD32. A mail should go to the customer, with attachment as a specific pdf format. So does writing an email functionalit

  • WLI - EJB not showing up in studio

    I'm trying to expose an entity EJBs as a business operation to a workflow in WLI. I defined the EJBs in the the WLI application (in config.xml) as explained in the docs. I start the server and check the EJBs and they are loaded and deployed. I can ac