Blackberry Curve 8320 and .3gp extension not working! Help!!

Hi...I received a video and for some reason i can't open it on my phone. When I click on the attachment it doesn't give me the option to view attachment. The video has a .3gp extension. I can view on my pc just fine just not on my blackberrry.
Any ideas?
thanks
Joyce
Message Edited by joyjoy515 on 02-17-2009 04:26 PM

azjay wrote:
I'm trying to switch my number and use my BB 8330 from Sprint to Boost however the Boost says it cant be done?? Can you or someone plaesa give me the step by step insturctions on how to, so I can do it myself. Thanks AzJay
Hi and Welcome to the Forums!
If, by the highlighted section, you mean your BB cellular telephone number, there's nothing anyone here can do. That is 100% a carrier function...your new carrier must work with your old carrier to shift the number over. If they say that they cannot do it, then there is no one here that can provide you anything different. I do, however, recommend you get a better explanation from Boost...under the federal number portability rules (I'm not sure that's the correct nomenclature), you are supposed to be able to shift your mobile number from carrier to carrier, but I don't know if there are any restrictions on that. You should ask for more from Boost.
BTW -- there is no way for you to do it yourself...only the carriers can do it.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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