Blackberry Curve 8330 and Exchange Email??

Just got a Blackberry Curve 8330 and was hoping I could use it to get my corporate email. We are using Exchange SP2 behind an ISA 2006 firewall and OWA is using a self-signed certificate for SSL. When I attempt to setup this email on my Curve it can not connect to the Exchange server. I was told that the Blackberry could use OWA to connect, but I am guessing either the ISA server or the self-signed certificate for OWA is causing the problem. I really love the phone and don't want to have to swap it for something else because of this issue.

Ok, well first things first, Does your company have a Blackberry Enterprise Server with their exchange??
If they do, u need to have a Blackberry Enterprise plan on your service and you can connect straight to their BES/Exchange.
If they don't have a BB server, you will need to create a pop3 email to link to your device, and have your company forward all your exchange email to your pop3 email.
This is so large companys must 'pay' a few grand to host a Blackberry server and thus have the email all go through fine..
If your company does not wish to do this, you must sneak around it the 'Blackberry Internet Solution' way...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

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Blackberry Curve 8330 and Desktop Manager v5.0

I have a BB curve 8330 running the current device software, BB Desktop manager v5.0 and Outlook 2007 on Windows Vista and have just recently experienced problems syncing. I continue to get an error message such as below...
Faulting application DesktopMgr.exe, version 5.0.0.11, time stamp 0x4a4bd539, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03821, exception code 0xc0000374, fault offset 0x000afaf8, process id 0x1dc, application start time 0x01ca41d751046e2b.
I've tried everything I can think of from reinstalling DTM, previous versions of DTM...getting rid of the "intellisync" folder that others have discussed...scanning my PST and OST files for errors, reconfiguring the sync settings...all with the same result. Everything is fine until it goes to read the calendar off of outlook and sync it...then it crashes saying the program has to close and windows will notify me if there is a solution....I've even tried running DTM with Vista's "Administrator" option and no dice...
I'm thinking this is an issue either with DTM or with the latest Vista Update (Windows 7 can't come soon enough!)....anyone else have any other ideas as to what this could be???

Hi and Welcome to the Forums!
While you have tried many things, I cannot tell if you have tried this...so apologies if it is redundant in any way.
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Curve 8330 and newest PocketMac software

I downloaded the newest PocketMac version 4.1.25 in hopes it would help with some of the problems that I have had with the syncing. I haven't installed it yet, because I can't find anywhere that it supports my Curve 8330. I don't want to make matters worse, but installing incorrect software. Does anyone know if it works with my phone?

Hi and welcome to the forums!
Breal,
I suggest you open a new thread in the blackberry's for MAC section.
You will have your own thread, more MSC oriented people will see it,
and therefore more input and a faster solution for you!
Got to the grey bar in the front page of the forum main page and
on the left side it says Open New Message,
Thanks,
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry Curve 8330 and Act! 6.0........

Hello all, I was wondering if any of you had insight into whether Act! 6.0 is synching with the Curve. I previously had the Palm Treo 700P which is a piece of garbage and was lucky it worked at all. My company is upgrading to Blackberry and abandoning Palm, I see here on your product sheet that Act! 6.0 is supported but has anyone had any experience using this Blackberry with Act! as I always had alot of issues with synching Act! with any PDA and wanted to hear others experiences before settling on this model. I also read that Companionlink may be needed, however it doesn't bother me when nothing prevoiusly available would successfully synch my Palm with Act! without issues......
Thanks for the help......
Solved!
Go to Solution.

I finally received my Curve and I just wanted to share my positive experience with you all. It's simple as pie to sync Act! 6.0 using only CompanionLink and Blackberry Desktop, skipping the more difficult sync with Outlook then Blackberry method. I had it all done in under 10 minutes and it was a pleasure. I personally took my Palm Treo 700 and smashed it into a million pieces on the street in front of my job to celebrate. CompanionLink has all the instructions on how to do this easily here:
http://www.companionlink.com/support/setupguides_CL_BB.html
So follow these instructions and join me in the fun of smashing all the bad Palm memories out of existance........
IONIANCAT21

BlackBerry Curve 8330 Email Deletion Question

Greetings and Salutations Black Berry People!
I have a BlackBerry Curve 8330 and a question concerning it.
My phone is currently connected to an exchange server that I sync with my phone. Is there a way to delete emails from my phone all at once, a mass purge of old emails under 1 condition: I don't want the emails on the exchange ( the old ones) to be deleted as well.
I've set my phone to delete messages from my phone after 30 days but can I do what I said in the above paragraph now?
Thanks a bunch!

hello,
in the messages application options, there is one to check delete on : handheld only.
so that if you delete a message on your blackberry, it is not deleted on the server.
in the messages list, you can hover on a date, hit menu key and select "delete prior". It will delete all messages that have a date before that date.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Curve 8330 -Question about apps and Vcast

Hello ,
I'm trying to figure out how to get Vcase on a blackberry curve 8330 and also access the app store? Thanks in advance for any help provided.

The Blackberry curve 8330 is not compatible with V Cast. To view all devices that are compatible with V Cast click here http://products.verizonwireless.com/index.aspx?id=fnd_music_howtobuy#buyMusicPhone. To access the app store you would have to download app world to the device. Click here to for additional information www.blackberry.com/appworld/download

Syncing contacts from a Blackberry Curve 8330 to iPhone 4

I currently have an Blackberry Curve 8330 and want to transfer my contacts to my new iPhone 4. The Blackberry I have does not support Verizon Wireless’ Backup Assistant. I used Blackberry Desktop software on my Mac and did a backup/synced my phone with the application. What do I do next to get my contacts onto the iPhone?

http://discussions.apple.com/thread.jspa?threadID=2747729&tstart=0

Blackberry Curve 8330 Case Suggestions

Hey gang I'm Jarrod, first I wanted to say nice to meet all you. I just bought a Blackberry Curve 8330 and I love it very awesome phone (this is my second Blackberry) I do have one question would anyone please make some suggestions on some cases for me. I am looking for something like a holster style case and something with a strong belt clip (wont break off easily) and that will protect my phone. I was looking at the Blackberry leather holster case with the magnetic flap that goes over the top. My only concern is some of the upper part of the screen is unprotected (sorry im really protective over my phone) does anyone have this case and if so how good does it work? has anyone got any scratches on the screen or body with the upper part being exposed on this case? I'm open for any other suggestions on cases as well (although I have mostly had holster style cases in the past) I have also looked at the otter box case for the curve as well anyway thanks for the help!

Have you looked on EBay? They have huge selection and very cheap. I have bought a number of cases and accessories there.
Cheers

Blackberry Curve 8330 Email Help (MS Exchange)

I am currnetly working on the Blackberry Curve 8330. I need to configure this phone to work with Microsoft Exchange. I need to somehow access the advanced settings of the phone so i can put in the IP address of the Server, so i can receive emails from the Exchange.
If anybody had any ideas please let me know.
Thanks
Solved!
Go to Solution.

Hi and Welcome to the Forums!
If you are attempting to configure it for BES, then I suggest seeing your BES admins as they control the activation process.
If you are attempting to use your firm's internet-facing OWA and use BIS, then use these instructions:
KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
If you have some other configuration, please let us know what it is so that we can guide you better.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 8330 - Email is showing up as a text alert

I recently set up an email account on my BlackBerry Curve 8330. Now I am receiving my emails as a text msg alert.
How do a I resolve this so my email as its own folder.
Thanks.

Start by doing a battery pull - while the device is on, remove the battery for 30 seconds, then reinsert it and wait for the device to reboot. Does that help?
If it doesn't, ensure that the email folder isn't just hidden. On the homepage, press the BB Menu button and select Show All (should show a little check mark). See if you can find the email folder.
If that still doesn't work, please let us know as there are some other things we may be able to try.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Computer AND Device manger won't recognize Blackberry Curve 8330. .PLEASE Help

I have tried so many different things. . I am at the end of my rope. My computer AND the Device Manager won't recognize my Blackberry Curve 8330 anymore. It use to but then Sprint had me to do a hard reset and it hasn't done it since. I am running Vista. I have downloaded all different versions of the Desktop Manager, Blackberry Drivers etc. I know that the USB works because it recognizes other devices. Plus when I plug the blackberry in, the little plug shows up for about five seconds and disappears. Plus when I unplug it and the blackberry screen is dark, it lights up so something is being recognized somewhere. This is frustrating because I don't have my contacts backed up and I am trying not to do a hard reset to lose them again. I have tried this on two different computers running Vista and the other XP. I get the same result with both. I don't know what happened to make both stop recognizing my blackberry. Any assistance would be greatly appreciated.

please read this article from the public knowledge base :
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15486
Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Curve 8330 won't boot, LED blinks and hourglass spins

I bought this pink BlackBerry Curve 8330 in December of 2008. It has worked perfectly since and I've never gotten it wet. It's been dropped 4-5 times, but never from more than 3 feet.
This afternoon, in the middle of writing a text, it suddenly powered off and the red LED light came on like it does when it is turning back on. It went off, the screen stayed black, then a few seconds later the screen turned on with an hourglass spinning for about five seconds, then the light turns off and everything goes black again for a few seconds, then the LED light comes on again and the cycle is repeated. It did this five times before I had to put it away as we drove home. When I got home, it had finally booted the whole way, but the battery was so low the radio was off, so I plugged it into the USB charger on my desktop computer.
When I came back later, the phone had stopped charging and was on a black screen with the LED light on, just like earlier. It went through this cycle a few times.
I pulled the battery and put it back in, same thing happened. Black screen, white screen with hourglass, black screen.
I plugged it back into the USB charger and as I type this, the little psycho has booted completely and it shows that it is charging.
Device info
Your carrier: Telus Mobility
Model info and OS version: v4.5.0.186 (Platform 3.4.0.59)
Apps and free space
File free before and after a battery remove/replace.: 28042909 bytes / same
Did a battery pull fix your issue? No
Apps installed and their version if possible.: Too many to type out right now, but the latest ones to be updated were SocialScope Lite v0.9.6.20, BlackBerry Messenger 5.0.2.12 (both updated automatically)
BT device model/version (you will have to look at the BT device): No bluetooth (hope that's what BT stands for)
How can I fix this so it doesn't keep happening? Thanks so much in advance.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8330 Not Receiving AOL Emails

About 2-3 days ago, my Blackberry stopped receiving AOL emails which also includes my Facebook notifications. My Yahoo emails come through fine.
Please list as many suggestions as possible that I can try to fix this.
I have requested access to my email settings as I have forgotten my password but I have not received my password via my Blackberry - my Yahoo account is my main email account.
This is frustrating - please help!
Solved!
Go to Solution.

alessandra wrote:
I have a blackberry curve too and have not been able to receive any aol emails on it since Nov 12. I have called TMobile and Aol multiple times, rebooted the bberry, reconfigured the whole thing etc everything possible and it is still not working. I can send aol emails and send and receive non aol emails.
I am now thinking of switching to iphone since nobody seems to be able to fix this issue. Can anyone help? Thanks,
Hello,
If I had a penny for every time someone made that threat. It is so fun, is it not? One of the benefits we have in this world is choice...each of us is free to do so...making threats to do so is silly, IMO. Especially in your first post in this user-to-user volunteer-contributed forum.
You already are in the formal support queue with your carrier. I suggest you continue to pursue that. They have the ability to escalate your case all the way into RIM. You should be asking for that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BlackBerry Curve 8330 with Sprint and OS 4.5?

I just got an email this afternoon from RIM saying, amongst other things, that the BlackBerry OS 4.5 was available for my phone. After following the link on my laptop, it gave a list of supported devices (including ALL BlackBerry Curve revisions) and, after clicking Update, it installed the software to my computer, only to say my device was not supported.
Why would it email me saying it's supported, and list my device as being supported, but not work?
Also, I've seen a bunch of "unofficial" or carrier-specific 4.5 versions (Vodafone, Australia, etc) but was kind've hoping for an official update from Sprint or RIM, as opposed to downloading a version that may or may not work on/brick my device.

I don't think it is officially released for ATT or Sprint - Others will let you know if I am incorrect.
I have verizon and uplated a few weeks ago and love it.
Nurse-Berry
Follow NurseBerry08 on Twitter

Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
Solved!
Go to Solution.

Yes there are some issues with data connection with all carriers.
Major outage!
So grab a favorite beverage and wait it out.
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Blackberry Curve 8330 and Exchange Email??

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