Blackberry Curve 8330 Not Receiving AOL Emails

About 2-3 days ago, my Blackberry stopped receiving AOL emails which also includes my Facebook notifications. My Yahoo emails come through fine.
Please list as many suggestions as possible that I can try to fix this.
I have requested access to my email settings as I have forgotten my password but I have not received my password via my Blackberry - my Yahoo account is my main email account.
This is frustrating - please help!
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alessandra wrote:
I have a blackberry curve too and have not been able to receive any aol emails on it since Nov 12. I have called TMobile and Aol multiple times, rebooted the bberry, reconfigured the whole thing etc everything possible and it is still not working. I can send aol emails and send and receive non aol emails.
I am now thinking of switching to iphone since nobody seems to be able to fix this issue. Can anyone help? Thanks,
Hello,
If I had a penny for every time someone made that threat. It is so fun, is it not? One of the benefits we have in this world is choice...each of us is free to do so...making threats to do so is silly, IMO. Especially in your first post in this user-to-user volunteer-contributed forum.
You already are in the formal support queue with your carrier. I suggest you continue to pursue that. They have the ability to escalate your case all the way into RIM. You should be asking for that.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Curve 8330 not playing music

I purchased this Blackberry Curve 8330 in new condition. I bought a 4gb sd card for my music, ringtones, etc. I synced the music to my sd card using windows media player and then plugged the sd card into my phone. It plays some music. Most of the other music has this error, "An error has occured when attempting to play media." Then it just goes to the next song, same thing happens, next song, and so on. The music plays perfectly when I play it from my sd card on my computer. I have tried the files in MP3 format and WMA format. Any help?

Bump

I have two email accounts, an aol account and a corp. outlook account. When I enable the WI-FI connection I do not receive aol emails, yet I receive the outlook emails on my iphone4. Any ideas how to correct this?

When I enable WI-FI on my iphone4 and connect to my network I do not receive emails from my AOL account, however, I receive emails from my corporate outlook exchange account. When WI-FI is disabled I receive emails from each account. Any ideas how to correct this? Thanks in advance.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
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Not receiving AOL emails

A friend and I just discovered that I am only receiving some of the emails he is sending me. He has an AOL account. After checking, I found that the only emails I am receiving are being sent from his Verizon phone account. The ones he is sending directly from his PC I am not getting. Is there something he needs to do? Do I need to make any changes to my settings? Thanks!

dsmccachern wrote:
I am also not receiving emails from AOL subscribers. This seems to date from approximately 3/23/2015. What is the problem here? As is said by others in this thread, the AOL senders are not receiving any bounce-backs. What gives?
dsmccachern -
Can you please private message me the aol email addresses involved?
And - you appear to have your email account set, to not save spam in the spam folder. You might want to consider enabling "Save a copy of emails marked as spam"
http://customer.comcast.com/help-and-support/internet/spam-filters-and-email-blocking
ComcastDaveL
Private Messages (PM's)
At the top of each Forum page you will see a small envelope
This is the icon for Private Messages, referred to as `PM's'. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.
The gray envelope icon will have a number next to it if you have any new messages waiting.
To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.

8330 Not receive all emails

A user informed me that the emails received on phone do not match up with the amount of emails received on desktop.
Phone is the BB 8330 curve, email software is Outlook 2003 SP3 and uses Desktop manager 4.3.0.
I am not familiar with any of the configurations, this is my first time troubleshooting a mobile issues so any help would be greatly appreciated.

BIS:
The user needs to configure their Outlook account to "leave messages on server".
Outlook > Tools > Email accounts > View or Change existing > next.
Highlight the email account > Change > More Settings.
Advanced Tab > Leave a Copy Messages on Server
Check that box.
You will need to perform this edit for each Outlook email account you have.
Different versions of Outlook have a similar setting although it might located in a slightly different location in the :advanced settings
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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MacBook not receiving AOL emails

My macbookpro stopped receiving and sending emails through AOL about 4 days ago. I ca still get emails through other servers and I can get my AOL mail on my iPhone, but my MacBook just sits there with the circle (I'm busy sign) continuously.

You might consider posting this in the correct forum. this one is for iPads.

Blackberry Curve 8330 Email Help (MS Exchange)

I am currnetly working on the Blackberry Curve 8330. I need to configure this phone to work with Microsoft Exchange. I need to somehow access the advanced settings of the phone so i can put in the IP address of the Server, so i can receive emails from the Exchange.
If anybody had any ideas please let me know.
Thanks
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Hi and Welcome to the Forums!
If you are attempting to configure it for BES, then I suggest seeing your BES admins as they control the activation process.
If you are attempting to use your firm's internet-facing OWA and use BIS, then use these instructions:
KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
If you have some other configuration, please let us know what it is so that we can guide you better.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 8330 Email Deletion Question

Greetings and Salutations Black Berry People!
I have a BlackBerry Curve 8330 and a question concerning it.
My phone is currently connected to an exchange server that I sync with my phone. Is there a way to delete emails from my phone all at once, a mass purge of old emails under 1 condition: I don't want the emails on the exchange ( the old ones) to be deleted as well.
I've set my phone to delete messages from my phone after 30 days but can I do what I said in the above paragraph now?
Thanks a bunch!

hello,
in the messages application options, there is one to check delete on : handheld only.
so that if you delete a message on your blackberry, it is not deleted on the server.
in the messages list, you can hover on a date, hit menu key and select "delete prior". It will delete all messages that have a date before that date.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Curve 8330 - Email is showing up as a text alert

I recently set up an email account on my BlackBerry Curve 8330. Now I am receiving my emails as a text msg alert.
How do a I resolve this so my email as its own folder.
Thanks.

Start by doing a battery pull - while the device is on, remove the battery for 30 seconds, then reinsert it and wait for the device to reboot. Does that help?
If it doesn't, ensure that the email folder isn't just hidden. On the homepage, press the BB Menu button and select Show All (should show a little check mark). See if you can find the email folder.
If that still doesn't work, please let us know as there are some other things we may be able to try.
If you want to thank someone for their comment, do so by clicking the Thumbs Up icon.
If your issue is resolved, don't forget to click the Solution button on the resolution!

Blackberry Curve 8330 and Exchange Email??

Just got a Blackberry Curve 8330 and was hoping I could use it to get my corporate email. We are using Exchange SP2 behind an ISA 2006 firewall and OWA is using a self-signed certificate for SSL. When I attempt to setup this email on my Curve it can not connect to the Exchange server. I was told that the Blackberry could use OWA to connect, but I am guessing either the ISA server or the self-signed certificate for OWA is causing the problem. I really love the phone and don't want to have to swap it for something else because of this issue.

Ok, well first things first, Does your company have a Blackberry Enterprise Server with their exchange??
If they do, u need to have a Blackberry Enterprise plan on your service and you can connect straight to their BES/Exchange.
If they don't have a BB server, you will need to create a pop3 email to link to your device, and have your company forward all your exchange email to your pop3 email.
This is so large companys must 'pay' a few grand to host a Blackberry server and thus have the email all go through fine..
If your company does not wish to do this, you must sneak around it the 'Blackberry Internet Solution' way...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

HT4864 Thank you! This may sound lame but are these instructions for the blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there.

Thank you! This may sound lame but are these instructions for my blackberry? I'm receiving iCloud emails without problems on my MacBook Pro and I'd rather not mess w/ settings there. Thanks again!

You don't need to start a new thread to continue a conversation, you can just tack onto the original one. The settings I referred you to are for the Blackberry, since that's the device which is not receiving mail: anything which is working can be left alone.

Not receiving some emails

I’ve had my Blackberry Curve 8330 (Verizon wireless) for just over a month. Everyday my Blackberry doesn’t receive some of my emails. Here’s an example of what happens. I get of my emails sent to my blackberry & usually look at the right way, then when I login to my email accounts on my computer the next day I’ll see there were emails that were never received by my blackberry. I’ve spoken with Verizon tech support, updated my service books, confirmed the email accounts are activation/registered. Please help.

BroncosMom wrote:
I am having this issue right now and have been searching and can't seem to see if anyone ever found a resolution to this anywhere. It's all from my Yahoo account and some of them are not coming through to my BB with no filters!
Hi!
I suggest the following things (in order, and only proceeding if each did not work):
Hard reboot:
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation.
Check these possibilities:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10104&slic...
Re-register with your carrier:
Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line you are on) > Register Now
Re-send your service books:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&slic...
Delete and re-add the offending account:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB03728&slic...
-OR-
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&slic...
Hopefully something there will help.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8330/ How to use as Modem

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from http://docs.blackberry.com
Bluetooth profiles
Depending on your BlackBerry® device model and wireless network, some profiles might not be supported.
A/V Remote Control (AVRCP): This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry device. Data Transfer: This service allows you to connect your BlackBerry device to Bluetooth enabled devices that support the transfer of data such as media files.
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Handsfree (HFP): This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets and car kits that support the Handsfree profile.
Headset (HSP): This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile.
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Looking for info on Blackberry Curve 8330

Hello,
I'm new here, but I have a question. I'm looking seriously at upgrading from the my LG enV phone to a Blackberry Curve 8330. My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
Thanks for any help.
George
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Go to Solution.

pickerman wrote:
My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
eh? No, that is not true.
While charging either to a wall outlet, automobile charger or the USB cable to the PC, the device is perfectly usable for ALL functions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Can't sync blackberry curve 8330 to entourage 2008 on imac using pocketmac

I have a brand new iMac so I'm new to the blackberry/mac communication issues. I have received 3 different error messages. First, "The application PocketMac Sync Manager quit unexpectedly". Second, "error 1 skipping" and current "the application ERim contacts/Notes/Calendar quit unexpectedly." Library not loaded, reason: image not found. I have tried the following:
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- Sent to trash and emptied blackberry USB file extensions from the library
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iMac OS X 10.5 Leopard with Entourage 2008
Verizon blackberry curve 8330 v 4.5
Please help!

I'm having the exact same problem!

Blackberry Curve 8330 Not Receiving AOL Emails

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