BlackBerry Curve 8330 Sound Problems...HELP!!!

Okay I just got my BlackBerry Curve 8330 about 2-3 weeks ago and it's great. But yesterday I noticed that the notification tones for the sound profiles aren't working I've checked them to make sure it's not on mute or turned off, and they weren't. And when I went into the media thing and went to go listen to the ringtones, they wouldn't even play. I don't know what's wrong with it, I've tried looking at the help thing in my BlackBerry, but it doesn't help. Also I don't have internet on my BlackBerry so that can't be a cause. Can anyone please help me and tell me what's going on with my BlackBerry and help me fix it?

Does it happen 3 times a day?
I do a pull once a week just for maintenance. Like a PC you can have fragmented memory, temp files, open files from rouge apps, etc and doing a battery pull resets them.
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

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Computer AND Device manger won't recognize Blackberry Curve 8330. .PLEASE Help

I have tried so many different things. . I am at the end of my rope. My computer AND the Device Manager won't recognize my Blackberry Curve 8330 anymore. It use to but then Sprint had me to do a hard reset and it hasn't done it since. I am running Vista. I have downloaded all different versions of the Desktop Manager, Blackberry Drivers etc. I know that the USB works because it recognizes other devices. Plus when I plug the blackberry in, the little plug shows up for about five seconds and disappears. Plus when I unplug it and the blackberry screen is dark, it lights up so something is being recognized somewhere. This is frustrating because I don't have my contacts backed up and I am trying not to do a hard reset to lose them again. I have tried this on two different computers running Vista and the other XP. I get the same result with both. I don't know what happened to make both stop recognizing my blackberry. Any assistance would be greatly appreciated.

please read this article from the public knowledge base :
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB15486
Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Curve 8330 Verizon problems/solutions please

1. How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD. I don't care to see a call log or a listing of calls in my email messages folder! How do I seperate them?
2. Voicemail as a text message? how to stop that? I want a different notification sound for voicemail only! Why havent they figured that out?
3. Delay in being able to speak when receiving a call...I can press talk, and I have to listen for the call to connect before I can speak..any ideas how to fix? anyone having similar problems?
4. How organize ringers on the phone in ABC order..It seems my downloaded ringers are all mixed in with the standard ringers?   I've tried to use the blackberry desktop software to organize them as well as the media area options on the phone..and it doesn't seem to organize them...any help would be great..
Thats all I can think of right now...
Thanks everyone!
Ken

Welcme to the cmmunity supprt frums
I will try to help on a couple
peakcomp wrote:
1. How and why are the voice calls logged in multiple areas?   I want a folder for JUST MY EMAIL PERIOD. I don't care to see a call log or a listing of calls in my email messages folder! How do I seperate them?
Go to your message icon>>Press BlackBerry Button>>Press options >> General options > > SMS EMAIL Inboxes > > Separate
2. Voicemail as a text message? how to stop that? I want a different notification sound for voicemail only! Why havent they figured that out?
That shows up as a SMS to alert you that you have a missed voice mail.
Nurse-Berry
Follow NurseBerry08 on Twitter

Blackverry Curve 8330 trackball problem *Help*

Hello, I'm having issues with my trackball is there anyway to fix it? Would it be a lot of money to fix this or no?

Hi V1nom
Welcome to BlackBerry Support Community Forums
Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
So please try it and let us know how it goes.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 8330 Email Help (MS Exchange)

I am currnetly working on the Blackberry Curve 8330. I need to configure this phone to work with Microsoft Exchange. I need to somehow access the advanced settings of the phone so i can put in the IP address of the Server, so i can receive emails from the Exchange.
If anybody had any ideas please let me know.
Thanks
Solved!
Go to Solution.

Hi and Welcome to the Forums!
If you are attempting to configure it for BES, then I suggest seeing your BES admins as they control the activation process.
If you are attempting to use your firm's internet-facing OWA and use BIS, then use these instructions:
KB03133 How to associate a Microsoft Outlook Web Access email account with a BlackBerry Internet Service account
If you have some other configuration, please let us know what it is so that we can guide you better.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 8330 Media Card Problem

I just bought a BlackBerry Curve 8330 from amazon and activated it. Everything works perfectly except when I put a formatted media card into the device it says in options>media card: A media card is not presently inserted in the device. I have tried everything, the battery pull, reformatting the card, reformatting the O.S. and nothing seems to work. I have tried 2 different media cards in this device, a 1gb one and a 2gb one and both don't work. I tried them in other phones and they work perfectly. I would greatly appreciate some support. Also, could I send the phone into Verizon or take it to a Verizon store for repairs even though I bought it online?

OK, try this with the Media Card in the device:
(you cannot "hide" the entire Media Card, you can hide subfolders)
So, open the Media icon > press the Menu key > Explore.
Navigate to the Media Card > BlackBerry > Pictures.
Press the Menu key there > Properties, can you UNcheck the "hidden" property?
If it is grey and uncheckable, it is an empty box, or checked?
Can you see ANYthing in the pictures folder?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry Curve 8330 – fixes for poor audio quality?

Hello,
I have a BlackBerry Curve 8330.
            When I use it to play music (mp3s with a good high bit rate) the sound quality is excellent using the “official” headphones that came with the phone (3.5mm jack) and when I play music using the phone’s speakerphone.
           But I run into problems when connecting the phone to 1) External computer speakers (good ones) and my car’s auxiliary input (2007 Camry) to play music off my Curve on the car speakers/system. In both these instances I am connecting the BlackBerry with a male-male 3.5mm connector wire (I understand that the Curve has a 3.5 mm headset/audio output, unlike most phones which are 2.5 mm outputs?).
           I have tried several 3.5 mm male-male connector wires but get the following problems when playing music on both the external computer speakers and my Camry:
-- Low volume and muffled sound
-- A loud one-second burst of static/click when the music player goes to next song
Can you help me figure this out?
Thanks!

I have the same problem. Using my iPod fixed the problem.

Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
Solved!
Go to Solution.

Yes there are some issues with data connection with all carriers.
Major outage!
So grab a favorite beverage and wait it out.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Can't sync blackberry curve 8330 to entourage 2008 on imac using pocketmac

I have a brand new iMac so I'm new to the blackberry/mac communication issues. I have received 3 different error messages. First, "The application PocketMac Sync Manager quit unexpectedly". Second, "error 1 skipping" and current "the application ERim contacts/Notes/Calendar quit unexpectedly." Library not loaded, reason: image not found. I have tried the following:
- Installed and uninstalled PocketMac 4.1.25 software & drivers TWICE
- Sent to trash and emptied blackberry USB file extensions from the library
- Changed auto enable mass storage mode when connected to "yes"
iMac OS X 10.5 Leopard with Entourage 2008
Verizon blackberry curve 8330 v 4.5
Please help!

I'm having the exact same problem!

BlackBerry Curve 8330 won't boot, LED blinks and hourglass spins

I bought this pink BlackBerry Curve 8330 in December of 2008. It has worked perfectly since and I've never gotten it wet. It's been dropped 4-5 times, but never from more than 3 feet.
This afternoon, in the middle of writing a text, it suddenly powered off and the red LED light came on like it does when it is turning back on. It went off, the screen stayed black, then a few seconds later the screen turned on with an hourglass spinning for about five seconds, then the light turns off and everything goes black again for a few seconds, then the LED light comes on again and the cycle is repeated. It did this five times before I had to put it away as we drove home. When I got home, it had finally booted the whole way, but the battery was so low the radio was off, so I plugged it into the USB charger on my desktop computer.
When I came back later, the phone had stopped charging and was on a black screen with the LED light on, just like earlier. It went through this cycle a few times.
I pulled the battery and put it back in, same thing happened. Black screen, white screen with hourglass, black screen.
I plugged it back into the USB charger and as I type this, the little psycho has booted completely and it shows that it is charging.
Device info
Your carrier: Telus Mobility
Model info and OS version: v4.5.0.186 (Platform 3.4.0.59)
Apps and free space
File free before and after a battery remove/replace.: 28042909 bytes / same
Did a battery pull fix your issue? No
Apps installed and their version if possible.: Too many to type out right now, but the latest ones to be updated were SocialScope Lite v0.9.6.20, BlackBerry Messenger 5.0.2.12 (both updated automatically)
BT device model/version (you will have to look at the BT device): No bluetooth (hope that's what BT stands for)
How can I fix this so it doesn't keep happening? Thanks so much in advance.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry curve 8330 wont charge

When i am charging my blackberry curve 8330, it doesn't charge. It has a green light that is flashing !! Can anyone help me with this problem. I just got it today !! It turned on for a good 5 minutes but than died !! HELPPPP ??????

Hi aeroyang12
Welcome to BlackBerry Support Forums
If green light is flashing , then it might be possible that your battery has completely drained out .So please connect it with a good wall charger it let it charge for a few hours, Don't try to turn on your device again and again. After a few hours say 2 hrs while it is connected to the charger remove the battery from the back of your device and then re-insert it back , you can do this sequence every 2 hrs to see if that helps .
Try it or if you can manage a good fully charged battery try that on your device to see if your device boots up.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 8330 & The New Jawbone

I recently bought a Blackberry Curve 8330 & The New Jawbone, and I'm having a trouble with Bluetooth connection. Once Ipair them up, they stay connected well, and suddenly, it disconnected and reconnected by itself. Sometimes, Bluetooth function in Blackberry becomes disabled by itself. So I took the Blackberry to Verizon store and replaced to the new one, but still same problem occurs. Any ideas??

Hi and welcome to the forums!
Two things to try:
1. Options - Bluetooth - Scroll to paired device (jawbone Click - options Make sure option Trusted is enabled
2. Options - Bluetooth - Address book transfer Disabled
According to the knowledgebase it fixes a problem where the Bluetooth accessory drops off after a call is made.
Hope this helps!
Message Edited by Bifocals on 08-10-2008 06:46 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry Curve 8330 and Exchange Email??

Just got a Blackberry Curve 8330 and was hoping I could use it to get my corporate email. We are using Exchange SP2 behind an ISA 2006 firewall and OWA is using a self-signed certificate for SSL. When I attempt to setup this email on my Curve it can not connect to the Exchange server. I was told that the Blackberry could use OWA to connect, but I am guessing either the ISA server or the self-signed certificate for OWA is causing the problem. I really love the phone and don't want to have to swap it for something else because of this issue.

Ok, well first things first, Does your company have a Blackberry Enterprise Server with their exchange??
If they do, u need to have a Blackberry Enterprise plan on your service and you can connect straight to their BES/Exchange.
If they don't have a BB server, you will need to create a pop3 email to link to your device, and have your company forward all your exchange email to your pop3 email.
This is so large companys must 'pay' a few grand to host a Blackberry server and thus have the email all go through fine..
If your company does not wish to do this, you must sneak around it the 'Blackberry Internet Solution' way...
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Blackberry Curve 8330 Error when doing backup

My blackberry curve 8330 has never been able to back up ... i thought that it may have just been my laptop as it was on its way out but i just bought a new laptop and set up the software on it and my blackberry still will not back up or sync with my laptop. What can i do to fix this problem?

your backup is good except your sound profiles
you could also go to backup-restore- advanced
push all databases from right to left except profiles
then file save... this way you get backup without the sound profiles

Looking for info on Blackberry Curve 8330

Hello,
I'm new here, but I have a question. I'm looking seriously at upgrading from the my LG enV phone to a Blackberry Curve 8330. My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
Thanks for any help.
George
Solved!
Go to Solution.

pickerman wrote:
My quesiton is, is it true that you can not use the phone for calls, web surfing or email while it is charging? Other than that it seems like a wonderful phone.
eh? No, that is not true.
While charging either to a wall outlet, automobile charger or the USB cable to the PC, the device is perfectly usable for ALL functions.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 8330 Sound Problems...HELP!!!

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