Blackberry curve 8520 buttons not reacting properly

I have just bought a blackberry curve 8520, I have put in my sim card,everything goes fine, but the keyboard was not reacting,only the roller in the centre, now i have seen the posts about taking it out and cleaning it,but I just cannot get it out, the more i try the more it looks like it is getting damaged. But anyway after fiddling around with it. I discovered if I hold the button on the left side of the phone(the voice activation button) then press the back button etc i can control it, and get to the different screens, but obviously this is not ideal. Does any one know how i can sort this problem out? I have gone to options and checked if it has been changed to do this on the keyboard options and it has not, the option is still set to voice dialing. Help Please!!!!!

Hey ruang007,
Welcome to the BlackBerry® Support Community Forums.
From what you have described this sounds like a hardware issue, I would suggest contacting your point of sale to review warranty and repair options.
Let me know if you have any questions.
Thanks.
-HB
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My Blackberry Curve 8520 will not let me read my bbm.

My Blackberry Curve 8520 will not let me read my bb messages. how do I fix this? Why on earth does blackberry not have a number I can call rather than this stupid thing!!

CoryH wrote:
What is your:
OS Version (Options > About)
BBM Version (Options > Applications > Change drop down to Add Ons > Scroll to BBM)
At what point does it stop you from reading your messages? Will the application launch but you are not able to pull up any conversations?
I am not one of those trained people, I'm a user like everybody else but I've gained a lot of technical knowledge through use and research. Sorry to disappoint.
Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

My blackberry curve 8520 is not turning on it shows a red light

My blackberry curve 8520 will not turn on it shows a red light flashes 2x then my keypad lights an thats it nuthing else happens please help me i havent got a usb cable so cant use blackberry desktop manager

Hello Hasanm52,
Welcome to the community!
Seems OS is corrupt, so you have to arrange a USB cable to connect your devci with the pc.
Procedure to install OS:
1.) Download and install blackberry device software of Blackberry 8520 from www.blackberry.com.
2.) Install it in your PC & connect your device with PC.
3.) Access path c:\prog. files\Common files\ Reasearch in motion\ App loader\ now dowble click on loader.exe
4.) Further procedure i very user friendly, so please follow steps (may take approx 90 mins).
5.) In between, it will prompt you to take backup as well, so do take care while clik next or continue.
Good luck..!!!
Before doing above activity you may try
By pulling out battery & connect device with charger without inserting battery & wait for 5 to 10 mins.
Itwill prompt you a no battery sign on your handheld, once you get the sign on your handheld, insert battery without un plugging charger 7 wait for another 5 to 10 mins. Hope this will work for you....
otherwise you have to perform the first procedure, i mentioned...
Thanks....!!

BlackBerry Curve 8520 BIS not connected

Hi,
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.
2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
3. Resed to factory settings.
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
Somehow I believe that either my carrier or me are missing something and this must be fixable.
Any ideas?
EDIT: My phone signal is always edge but I noticed that workmates (with BIS working) have EDGE instead.
Thanks in advance!
Solved!
Go to Solution.

Hi and Welcome to the Forums!
A few thoughts...
Cabeza2000 wrote:
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected
Since this is "at work", is it a BES-level BB? If so, then you will need to check with your BES admins...it is possible for them to block BIS services via IT Policy.
Cabeza2000 wrote:
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
That is very indicative. You should receive one message from your carrier when you register the HRT. If not received, then no other things will work. So this must be resolved first.
I suggest, as above, that you talk to your BES admins.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 is not working/rebooting

since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 Keyboard not working

A few months ago the keyboard of my Blackberry Curve 8520 stopped working out of the blue, I checked the water damage indicator and it is was still white. I left the phone and used a spare one, so I knew it was nothing to do with the sim card. Yesterday I decided to check on my blackberry and it worked! Then this morning at 8am the alarm went off, I turned it off and left my phone alone but when I went to use it at 8:30 it had completely stopped working, not even the trackpad. A few hours later the trackpad started working again but that's it, no keys or any of the side buttons.
So now as soon as the screen goes black that's it you have to do a battery pull to get the screen to light up again.
This is very annoying and has been going on since April now and I would really love to know what causes it, anyone know?

If you can tell that it is not a harware issue or what not, then it may be a software issue that can be fixed by a clean reload. Please check the link below to guide you through the steps.
How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows
Goodluck and let us know if this resolves the issue.
Ron
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Blackberry curve 8520 - can not connect onto internet

Please help
my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

OK, here's the direct link:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
And a copy of the page:
Background
Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
One of the service books is out of date
The BlackBerry smartphone service book database has been cleared
The original service books did not reach the BlackBerry smartphone
Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
The service books can be sent to the BlackBerry smartphone using one of the following methods:
Method 1
The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
For instructions, see KB15402.
Method 2
The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
In the Settings menu, click Help.
Click Send Service Books.
Click OK.
Method 3
A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
Back to top
Environment
BlackBerry® Internet Service
Back to top
Additional Information
A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I FIXED MY PROB WITH GIFFGAFF SIM ..blackberry curve 8520 sim not provised 2 ....sos

hello for 2 week now iv been trying fix this prob its on orange but unlocked ...iv tryed all sorts of stuff from service books to os updates and still no joy how do i fix this prob...the phone is in uk..running on v4.6.1.314 ....& it wont update to the latest 5
realy i think i need a complete back up .....witch i dont have
im lost im ready bounce it of the wall .... is there a place i can get the full factory os with the orange system ?

Hey bbgod,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
If this BlackBerry® Curve™ 8520 smartphoneis from a different provider, you can only update to the latest version from that provider.
You can check for updates by going to www.blackberry.com/update
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 8520 will not turn on!

Hello, I am desperately hoping someone can assist me with the problem I am experiencing with my Curve 8520.
I have spent ages online looking at other forums and trying to see if people have had the same issue as me and to see if anyone had worked out what the problem was and could resolve it. It appears as though I'm the only one having this exact issue!
Yesterday, my phone turned off, without me using the off button. It was sat beside me, untouched but when I went to check it, it had turned off. I believe this has happened before and was not an issue, so didn't panic. However, when I tried to turn on the device, it would not work.
Whenever I attempt to turn it on the red light shows for a while, before it attempts to switch on (loading bar screen shows). It looks as though it is about to work sometimes, but gets to the same point, which is probably about 5% complete and then goes dead again. It continues to try to switch itself on without my command.
I have tried charging it, leaving the battery out for a while and trying again etc etc but to no avail.
It's such a shame because I was looking to splash out on a new model (as this now, it quite a low grade of BB!) but after this issue I am not so sure. Reading forum posts from other users whilst attempting to find a remedy for my issue has only out more doubt in my mind about using BB again. I sincerely hope my faith can be restored.
Please let me know if I missed any information which would be helpful, I am not very 'techy' at all.
Thank you.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 Button Issues

I've recently started having multiple issues with my BB. The issues all started at the same time and they did (for a brief period) all stop at the same time.
The issues are:
When the screen goes black/idle, having to hold down a key/button (rather than press a key/button) to get to the unlock screen
S key not working at all
Holding down shift or alt whilst pressing another key does not do anything.
Any ideas? Already tried multiple batttery pulls.
BB Curve 8529 v 5 on o2

Hi there, so just today my blackberry's scroll button stopped working, I have tried removing any grease from it, taking out the battery and turning it off but the scroll button wont work. Is there any way that I can get it to work or will I have to bring it into a shop?
Thank you

My Blackberry Curve 8520 is not starting

My BB Curve 8520 battery was critically low last nite. I switched it off. Today it is not starting since morning. Tried charging it through charger, PC but the mobile seems to have died off. Does not respond.
Please somebody help me.
Thanks
Kienzle

Hi and welcome to the forums kienzle!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Try this: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Now, using a wall charger, charge the device completely to 100% and keep an eye on the battery drain over the next day or so. BB charging behavior
Let us know how it goes. Happy to have you here!
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

HELP WITH BB CURVE 8520, BBM NOT WORKING PROPERLY

okay, so i have a bb curve 8520, and i am on o2, and have the bb bolt on £5 a month.. my bbm only lets me add some people successfully, and others, it just stays as pending, even tho whoever i have added has accepted me.. i have rang o2 and got nowhere with them.. ive sent service books again, and done register thing.. and still not working!! helpppppppp

Thank you! What number is it? is it 150 one or do they have another number??

Blackberry curve 8520 keypad not working

my phone experiencing some faults with the keypad, one minute all the keys are working and the some of then such as te 'o' and the 'L' and the 'G', i have tried everything to try and fix this problem and it still persists, it is getting rather annoying and i would appreciate at it if any one can help me reslove this problem, i do not want to have to have replacement if this problem can be fixed i would be very happy, i hope somebody can help i ahve tried rebootin my phone by taking the battery out while the phone is switched on and this still does not work

Hi
By everything, I assume you have wiped the device and reloaded the software as you do not specify what "everything" is.
So having done that have you cleaned the keyboard?
http://dannedelko.com/blackberry/how-to-clean-your-blackberry-curve-keyboard.html
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Blackberry Curve-8520 Wifi not working.

i have been trying to get my wifi working with my blackberry for a few hours now.I have enetered all my wireless router information and when it tries to connect it, it cant. the wifi symbol isnt lit-up in the top ight hand corner but beside my carrier name (rogers) it says my router name. when I press the blackberry button, go to manage connections it says Wifi with my router name but the button beside that isnt checked there is just "-" through it.
the only reason it says is cant connect to network.
any help would be greatly appretiated.

I have already done that but I am still not able to connect to he internet.
I also tried changing the security setting of my wifi router to WEP which is definitely supported by this handset. but the problem still persists. Any other suggestion?

Blackberry curve 8520 keypad not working still !!!

my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work can somebody help

Is there any water damage to your phone???
If it suddenly stopped working then a battery pull device reset should resolve the issue. If the problem still continues then you should try reinstalling or updating your device OS.
tanzim
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Blackberry curve 8520 buttons not reacting properly

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