BlackBerry Curve 8520- can't turn it on. Help!!!

I need help to get my Curve 8520 Start up. Yesterday night i used it to send email and made few calls. in the morning I try turn it on I couldn't get it to start. I even try to change battery, still not working.
I bought the phone from France and its 4 Months old can I used the warranty in the UK?
Thanks for any help.

Hi tendressex,
Welcome to BlackBerry support community forums. As a new comer to the community you would be better of checking some quick answers to basic BlackBerry® questions. Like,
BlackBerry 101 will help you to get simple instructions for setting up your new device and learn specific features and functions about your BlackBerry smartphone.
Tips and Tricks will help you to get some shortcuts unique to your smartphone. Become a pro with your BlackBerry smartphone.
If you're looking for a specific query please use the search feature of the community before posting. If your desired query in not found in the forum then post your query in appropriate board mentioning your device OS version(Options -> About).
Have fun and enjoy your stay!
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Similar Messages

Blackberry Curve 8520 won't turn on or charge

My blackberry curve 8520 will not turn on,there was a red light on for a minute! Took out my sim card,memory card & battery and tried to charge it then. It came up for literally one second a drained battery sign. Really don't want to send it away, any help would be great Thanks!

Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry curve 8520 is not turning on it shows a red light

My blackberry curve 8520 will not turn on it shows a red light flashes 2x then my keypad lights an thats it nuthing else happens please help me i havent got a usb cable so cant use blackberry desktop manager

Hello Hasanm52,
Welcome to the community!
Seems OS is corrupt, so you have to arrange a USB cable to connect your devci with the pc.
Procedure to install OS:
1.) Download and install blackberry device software of Blackberry 8520 from www.blackberry.com.
2.) Install it in your PC & connect your device with PC.
3.) Access path c:\prog. files\Common files\ Reasearch in motion\ App loader\ now dowble click on loader.exe
4.) Further procedure i very user friendly, so please follow steps (may take approx 90 mins).
5.) In between, it will prompt you to take backup as well, so do take care while clik next or continue.
Good luck..!!!
Before doing above activity you may try
By pulling out battery & connect device with charger without inserting battery & wait for 5 to 10 mins.
Itwill prompt you a no battery sign on your handheld, once you get the sign on your handheld, insert battery without un plugging charger 7 wait for another 5 to 10 mins. Hope this will work for you....
otherwise you have to perform the first procedure, i mentioned...
Thanks....!!

Blackberry curve 8520 - can not connect onto internet

Please help
my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

OK, here's the direct link:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
And a copy of the page:
Background
Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
One of the service books is out of date
The BlackBerry smartphone service book database has been cleared
The original service books did not reach the BlackBerry smartphone
Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
The service books can be sent to the BlackBerry smartphone using one of the following methods:
Method 1
The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
For instructions, see KB15402.
Method 2
The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
In the Settings menu, click Help.
Click Send Service Books.
Click OK.
Method 3
A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
Back to top
Environment
BlackBerry® Internet Service
Back to top
Additional Information
A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 will not turn on!

Hello, I am desperately hoping someone can assist me with the problem I am experiencing with my Curve 8520.
I have spent ages online looking at other forums and trying to see if people have had the same issue as me and to see if anyone had worked out what the problem was and could resolve it. It appears as though I'm the only one having this exact issue!
Yesterday, my phone turned off, without me using the off button. It was sat beside me, untouched but when I went to check it, it had turned off. I believe this has happened before and was not an issue, so didn't panic. However, when I tried to turn on the device, it would not work.
Whenever I attempt to turn it on the red light shows for a while, before it attempts to switch on (loading bar screen shows). It looks as though it is about to work sometimes, but gets to the same point, which is probably about 5% complete and then goes dead again. It continues to try to switch itself on without my command.
I have tried charging it, leaving the battery out for a while and trying again etc etc but to no avail.
It's such a shame because I was looking to splash out on a new model (as this now, it quite a low grade of BB!) but after this issue I am not so sure. Reading forum posts from other users whilst attempting to find a remedy for my issue has only out more doubt in my mind about using BB again. I sincerely hope my faith can be restored.
Please let me know if I missed any information which would be helpful, I am not very 'techy' at all.
Thank you.

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry curve 8520 can't download apps always gives me other devices apps

When trying to download apps for my BB curve 8520 always get other devices info I have internet access and. Used to be able to conect to a wifi called linksys now it seem I'm been blocked from all conections and info to my phone info called tmobile my sevice provider all iget from them is aditude. They say I shoudnt get apss for iphone nokias laptop ipads. My kids phones are temporarily off for none payment but can use it as amodem to a tmobile laptop. Is it posible they're useing my acount and made restrictions for my phone

Hello Chrissie24,
Welcome to the forums.
Try not having your device plugged in while you are searching for the application and then when it asks for you to connect your device then connect it via USB.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry curve 8520- can i restore it back to factory settings without the phone turning on?

my phone wont turn on, it reboots then freezes, is there any way i can reboot my phone without having to take it apart or take it for repairs?

Hi
cerron7 wrote:
my phone wont turn on, it reboots then freezes, is there any way i can reboot my phone without having to take it apart or take it for repairs?
Yes
http://forums.crackberry.com/f3/how-do-i-recover-dead-blackberry-32322/#post281396
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Blackberry Curve 8520 - Can't set up email account (Have read previous posts and can't figure out problem. Please help.

Hi,
I just bought myself a new Blackberry.
I've been trying to set up my email account through the wizard set up and have been largely unsuccessful. I read a couple of posts that have given a step-by-step process. My only problem is that I don't have an option that says 'Add account.' Here are the steps I've followed:
1) Go to Email Setup
2) Choose 'I want to create or add an email address.
3) Click next
4)Click next again
5)Then, I get a message which says 'Existing Users, to log in, please provide your username and password.'
I don't have an option to add an account.
When I put in my username and password into the fields, I get a message saying please enter a valid username.
(My service provider already set up my Gmail, and couldn't add the other one. I told him I'd figure it out)
Please help!)
Thanks so much.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
The reason you can't log in is that, when you had your carrier set up your GMail, they created a BIS account for you. Further, they created BIS credentials on that account -- which are then needed to access the BIS configuration screens even on the BB. You need those credentials. Contact whoever it is that set it up for you and have them tell you those credentials.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 8520 Won't turn on

Hi all,
Yesterday my BB8520 froze and I pulled out battery and pull in again after i pull in the phone doesn’t wont to start it just blink my led red 1 long and after series of 4 short blinks.
I read a lot of forums and I tried everything like loader and etc. but the main problem is that my pc doesn’t recognize my bb. I already try with different cables and other pc but steel same story. I put on wall charger to be charged all night but nothing change as well I pull out my battery more than 4 hours nothing change again it’s any possibility this phone to be putted in some kind of flash mode which will help to be recognized by my pc. And steel I don’t know does it charge my phone when is in this mode because I think that I have only 3 stripes when I pull out my battery.
Many thanks

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 how to disable Edge and surf on WIFI only

Hi,
Could anybody help me to disable Edge network on vodafone and only phone connects to WIFI when using internet on Blackberry Curve 8520.
It would be great help!

Just turn off Mobile network. Uncheck the box. Doing that means you can't make phone calls, though. That's the only way. If they're both on and a wifi connection is present it is supposed to use that first but some say it still uses mobile data sometimes.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

I cant read PDF files on my blackberry curve 8520.

I cant read PDF files on my blackberry curve 8520. Its not working, please help.

You will need PDF file reader application in you smartphone to read PDF files. But if you receive PDF files as email attachments then they'll open in your phone.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

My BlackBerry Curve 8520 Wont Turn on With No LED

My Blackberry Curve 8520 Wont turn on and there is no LED flashing, i have tried pretty much everything and nothing seems to be working, tried a new battery, tried using the USB and the mains charger, tried leaving to charge for 8 hours, is there anyhing i can do to fix it myself as i dont have themoney to replace the phone or pay for a repair
PLEASE HELP ME
Thank You
Nathan

Hey hakmilton,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest contacting your network service provider to look at possible repair and exchange options. Since you tried a new battery and the LED won't come on, we can not even try reloading the device software.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

My Blackberry Curve 8520 turns itself off, lock and get a white screen.

Whenever I'm making a connection, it starts to give strange noises during the call and ends up shutting down completely. When I try to turn it on again, it starts loading the OS, when the progress bar loads halfway, he gets the white screen and locks up completely, making it impossible to use again. The Blackberry only back to work only when connected to the battery charger. I hope someone can help me! Thanks in advance. The text can be somewhat meaningless, because I'm from Brazil and translated using Google Translator.

Hi denisssilva94,
Welcome to the Support Community!
I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

My Blackberry Curve 8520 Froze and now wont turn on!!

Hey, please can anyone help!!
My blackberry curve 8520 got wet 2 days ago and was fine for ages...
Then it completly froze so i took the battery out and now it wont turn on!!
There is no red light, no white screen, nothing
I have taken the batt out, left for a min put it back in but nothing. I tried taking it out for longer but still nothing.
I have left it on charge for ages but that dodnt work either.
Nothing happens, it just wont turn on.
Is it completly ruined or is there a solution??
It was working fine for hours after it got wet so little bit confused as to whether that caused damage or not.
Apologies if i have left anything out

I've often seen it recfommend to place in a bag of rice so that the moisture gets soaked up.
Check out this link
http://www.blackberryfaq.com/index.php/Got_Your_BlackBerry_Wet%3F
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Can't create a personal email account on my Blackberry Curve 8520.

I cannot create an personal email account on my Blackberry Curve 8520. I’ve already followed some of the instructions from this forum and on the main website of Blackberry but still can’t create an email account for my phone.
These are the steps I’m doing when I’m trying to create and email.
From the home screen, go to Setup.
Click Setup Wizard.
Click Email Setup.
But when I’m in the email setup, the only option I have is the “I want to use a work email account with a Blackberry Enterprise Server.
I don’t have the option of “I want to create or add an email address”.
Now, how can I create a personal email account on my phone?
I hope somebody can help me in my problem.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 8520- can't turn it on. Help!!!

Similar Messages

Maybe you are looking for