Blackberry curve 8520 keypad working by itself?

Hi.
Basically, earlier i put my phone down on a wet side, about half an hour later it completely frozen and the keyboard and touchpad wouldnt respond, i connected it to the computer, updated it and it worked fine after, the problem i have now is the letters H and L work completely by themselves and without warning, my phone is still on, works fine except those keys, checked battery and its not water damaged, does anyone know if this will fix itself or will it get worse? will it eventually affect my whole phone?
Any replies would be appreciated, i basically need it to work till monday, i can get a new one then!

Hiya!
Let's check something first.
Remove the battery.
There should be a little square on both the battery and the device where the battery goes.... It should be white.
Is it any other color, such as pink or red?
-Raelic
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Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Youtube on Blackberry Curve 8520 only working in 1 certain place.......why???

I can never get youtube to work on my blackberry curve 8520 (orange) except when im at my workplace.
At my work im connected to their wireless network, but im also connected to a wireless newtwork at home yet it doesnt work at home.
It also doesnt work anywhere outside.
Why would it only work in my workplace, something to do with my broadband provider at work? I cant seem to think why that should make a difference?
any help would be great.

It would have been great for you to mention what error you get when trying at home or anywhere outside of your work WIFI. I also have a Curve and I cannot play Youtube on Vodacom, problem is to do with bandwidth allocation by service provider, at work you might have higher bandwidth speed allowing video streaming, check if someone with similar phone on Orange is able to playback Youtube videos. The networks are not willing to release bandwidth for video streaming unless you will be billed extra like some networks do. Hope this solves the issue.

Blackberry curve 8520 not working

my blackberry curve 8520 will not send or receive sms and calls. is there any way i can reformat the phone so i can start from scratch again. i have tried everything else including asking my provider forn help but nothing helps
Carol
Solved!
Go to Solution.

Did you change anything or do anything on that date?
My guess is there's little you'll be able to do on your end but it can't hurt to make a full backup using Desktop Software and then do the wipe and see what happens. Do you have another device you can put your sim card in and see if text messages show up?
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Blackberry curve 8520 keypad not working

my phone experiencing some faults with the keypad, one minute all the keys are working and the some of then such as te 'o' and the 'L' and the 'G', i have tried everything to try and fix this problem and it still persists, it is getting rather annoying and i would appreciate at it if any one can help me reslove this problem, i do not want to have to have replacement if this problem can be fixed i would be very happy, i hope somebody can help i ahve tried rebootin my phone by taking the battery out while the phone is switched on and this still does not work

Hi
By everything, I assume you have wiped the device and reloaded the software as you do not specify what "everything" is.
So having done that have you cleaned the keyboard?
http://dannedelko.com/blackberry/how-to-clean-your-blackberry-curve-keyboard.html
Blackberry Best Advice - Back-up weekly
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Blackberry curve 8520 keypad not working still !!!

my blackberry 8520 is still facing problems with the keyboard, it is gettin rather annoyin and i would relli like to get it sorted, some of my keys have stopped working and i do not know why, i hvae tried everythin to try and make them work but nothing is working, i have even taken out the battery while the phone is will ON and it still wont work can somebody help

Is there any water damage to your phone???
If it suddenly stopped working then a battery pull device reset should resolve the issue. If the problem still continues then you should try reinstalling or updating your device OS.
tanzim
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MY blackberry curve 8520 wont work ) :

Hi.
I found an issue with my blackberry 8520 a day ago.
I texted my friend, Before going to sleep The letter key " A " was working perfectly fine.
I woke up the next morning, and i went to put my phone on charge because it was on 11%
When i came back, a friend had left me a message so i was going to reply him. I was going to reply "ya"
and i was stuck with " Y " i couldn't type A at all. With this, my phone would auto lock itself, and i had to press any key till any box would prompt and allow me to continue. I couldn't answer any calls as well. So i did a restart and i couldn't switch back my phone! I then took off the battery and tried it again Nothing helped after that reboot. I have got no idea how i should fix this.

It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath, gym locker, sweaty face or pocket can cause keyboard and trackball problems UNTIL properly dried out.
Does this sound likely?
It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
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My blackberry curve 8520 aint working

Hey I'm still having problems on bbm and mobile internet but I can get on internet with wifi at home not out and about and bbm most of people I know got blackberry they bbm and internet working yesterday I sent bbm requests none going through to them or they requests coming to me I have re booted my phone so many times and I been to my network shop orange they saying bb is down and give it a week yesterday and showed them that when I try browse it saying neeed to go to my service provider to upgrade my data plan... I haven't had it for long

The first thing I'd do is to get a free SIM card swap from Airtel.
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Blackberry Curve 8520 Keyboard not working

A few months ago the keyboard of my Blackberry Curve 8520 stopped working out of the blue, I checked the water damage indicator and it is was still white. I left the phone and used a spare one, so I knew it was nothing to do with the sim card. Yesterday I decided to check on my blackberry and it worked! Then this morning at 8am the alarm went off, I turned it off and left my phone alone but when I went to use it at 8:30 it had completely stopped working, not even the trackpad. A few hours later the trackpad started working again but that's it, no keys or any of the side buttons.
So now as soon as the screen goes black that's it you have to do a battery pull to get the screen to light up again.
This is very annoying and has been going on since April now and I would really love to know what causes it, anyone know?

If you can tell that it is not a harware issue or what not, then it may be a software issue that can be fixed by a clean reload. Please check the link below to guide you through the steps.
How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows
Goodluck and let us know if this resolves the issue.
Ron
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BlackBerry Curve 8520 BIS not connected

Hi,
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected and I cannot manage to fix it. The below is what I did so far.
1. Verified with my carrier (MTEL.BG) that I have all necessary data serivices enabled.
2. Restarted the handheld a couple of times (battery pull and waited 30 secs).
3. Resed to factory settings.
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
Called Tech support and they attempted to register my devide without success. They said that probably my handheld have a defect and to replace it.
Somehow I believe that either my carrier or me are missing something and this must be fixable.
Any ideas?
EDIT: My phone signal is always edge but I noticed that workmates (with BIS working) have EDGE instead.
Thanks in advance!
Solved!
Go to Solution.

Hi and Welcome to the Forums!
A few thoughts...
Cabeza2000 wrote:
I got a BlackBerry Curve 8520 at work and for some reason my BIS is not working, it says not connected
Since this is "at work", is it a BES-level BB? If so, then you will need to check with your BES admins...it is possible for them to block BIS services via IT Policy.
Cabeza2000 wrote:
Tried to register my device using Host Routing Tables (the table is empty) but nothinh happen.
That is very indicative. You should receive one message from your carrier when you register the HRT. If not received, then no other things will work. So this must be resolved first.
I suggest, as above, that you talk to your BES admins.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Blackberry Curve 8520 turns itself off, lock and get a white screen.

Whenever I'm making a connection, it starts to give strange noises during the call and ends up shutting down completely. When I try to turn it on again, it starts loading the OS, when the progress bar loads halfway, he gets the white screen and locks up completely, making it impossible to use again. The Blackberry only back to work only when connected to the battery charger. I hope someone can help me! Thanks in advance. The text can be somewhat meaningless, because I'm from Brazil and translated using Google Translator.

Hi denisssilva94,
Welcome to the Support Community!
I would suggest first testing your BlackBerry® Curve™ 8520 smartphone with another battery to rule out any issue with the battery itself.
If you have the same issues when using another battery, please try to back up your data using the BlackBerry® Desktop Software and perform a clean reload of your BlackBerry® Device Software.
For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
-FS
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In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Blackberry curve 8520 is not working/rebooting

since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
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BBM 7 is not working at all on blackberry curve 8520

Bbm 7 is not working at all on my blackberry curve 8520 and I have tried to install it several times and my app world has said it has been installed but its still the same 6v software I had from before. Getting tired of this 'booky' software.

I'm sorry but the BBM is only for OS 6 and higher. That's what I find during my research which I did today!

My Blackberry Curve 8520 Keeps Shutting Itself Off...

Moderators, I really need your help.
My Blackberry Curve 8520 Keeps Shutting Itself Off after my power supply got damaged (the cord was cut open and the two small cables were touching each other causing it to spark a little). Now I turn it on and just 5 to 10 seconds later it shuts itself off everytime. The media card is damaged too. Last night I charged its batteries and 5 minutes ago it was already drained. I dont want to lose my contacts, notes or BBM contacts.
Please at least help me diagnose the problem.

Hi dalstongirl
Have you already sent your BlackBerry in for service? If not, I would advise checking for any software updates by plugging in your BlackBerry to your PC and going to www.blackberry.com/update
Thanks
-CptS
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Blackberry curve 8520 keypad working by itself?

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