Blackberry curve 8520 lcd lens problem

hi guys. i'm having a problem with my bb curve 8520. there's a circle in the middle of the lcd and it's because of the lcd lens. here's the photos guys:
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_2.jpg.html?sort=3&o=0
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117.jpg.html?sort=3&o=1
http://s1272.beta.photobucket.com/user/patrickjcastro/media/Snapshot_20121117_3.jpg.html
hope you guys help me fix this thing.

Hi patrickcastro
Welcome to BlackBerry Support Community Forums
How old is your device ? If it is still under Warranty I suggest contact your Carrier or Service provider and ask for replacement or repair . Because the circle that appear on your screen on that third link is not good and its not a software issue but problem within the LCD screen. If you don't have warranty then visit any good mobile repair shop and replacing that scrren might help.
Prince
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Similar Messages

BlackBerry Curve 8520(RIM) Bluetooth problems

Hey I'm really having a fun time with my BB. But when my mother was trying to send me a song through bluetooth(.mp3) it said "This transfer is forbidden by the Target(on my mothers phone)" I've already tryed the Receive using bluetooth thing but it says connecting then right away says Connection Failed without even trying to connect. Please help me and thanks!

thehumanslayer12 wrote:
I have tryed everything on that outline but IT still says Connection Failed
I am able to Send Files to any phone but I can't receive files even by clicking on Receive using Blutooth
Please I think I need to update to OS 5.0 I have OS 4.6 please tell me if I need to do somthing thanks!
Do you get an error when you go to receive the file? If so, what is that error?
In your Bluetooth options, for the paired device from whom you are trying to receive the file, is the connection showing as trusted?
Thanks!
-HMthePirate
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How to solve this problem 'Uncaught exception: dssma: invalid state(5): 25 in blackberry curve 8520?

HELLO, I have blackberry curve 8520. i have got error in my phone. the error is "Uncaught exception: DSSMA: invalid state(5): 25. I am unable to open my Inbox messages and unable to view phone's call history. the phone shows the same message again and again 'Uncaught exceptionSSMA: invalid state(5): 25'. Please help me how to solve it? I am unable to read sms in my phone. Please help me.
Solved!
Go to Solution.

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry curve 8520 connection problem

hi guys , i have BlackBerry Curve 8520 , and i used data plan for BB for 1 day and then it ends cuz i don't have money in my carrier balance , all this is okay . But which isn't okay is that after it ended , i still can use Hotspot browser on WiFi and browse the internet but i can't use chatting apps like Whatsapp , Zello and Viber and also BlackBerry appworld doesn't want to open, it tells me " We cannot connect you to BlackBerry AppWorld . Please ensure that your deviceis connected to the wireless network and try again " . But which drive me crazy that when i reboot the device it works good for sometime and then this happens , Plz guys help me . and an important information , this problem is happening with my brother too he has the same device . Thx guys

benesja wrote:
Hello, I need urgent help, 2 days ago I got a fatal error (552) which is telling me to reload my software...
But on top of that I have another error, I just bought a new usb-cable for my blackberry (because I lost my old one)..
and connected it with my pc.
All of sudden it didn't install the device software which is **bleep** me off because I can't do anything with the phone right now.
It gives me this error in the device manager properties:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
Please help,
Greets.
Hi bebesja
Welcome to BlackBerry Support Forums
To better assist you can you provide some more details like which version of desktop software you are using ,and which version of windows you have ,and have your tried updating your windows.
In addition you can find some good reading here regarding the error you are getting
1. Windows cannot verify the digital signature for the drivers code 52
2. Tips for getting BlackBerry Desktop Manager to detect the BlackBerry smartphone!
3. KB00125 : Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone.
Or simply download the latest BlackBerry Desktop Software on another PC and have a try.
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My blackberry curve 8520 have a network problem... edge isn't working

Hello sir,
am facing a serious problem with my blackberry curve 8520. My mobile network is based on edge. And since 2 days GSM is shown at the place of edge and if I make a out going call, it shows " the call is Failed" and even messages can't be sent. And I get a incoming calls with out any problem, when I get a incoming cal GSM is changing to EDGE and then I can make a outgoing cal..In order to make a out going cal from my mobile I should receive a incoming cal first to change GSM to EDGE. And some times edge changes to SOS and no network is activated. Please solve my problem.

The first thing I'd do is to get a free SIM card swap from Airtel.
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Blackberry Curve 8520 MMS problem

Hello!
Is anyone out there having this problem with a Blackberry Curve 8520?
My carrier is T-Mobile
Unlimited TEXT MESSAGING and MMS.
We upgraded to 2 Blackberry curve 8520 and had old MOTOROLA RAZR phone before.
With the Motorola and UNLIMITED TEXT MESSAGING with MMS, we were able to send pictures to other people via MMS. After upgrading to the Blackberry Curve 8520, we can no longer send pictures via MMS. When sending a picture via MMS, it sits there with the CLOCK and gets an X after a while. I even called T-Mobile and Blackberry and they have opened up a ticket. We were able to send pictures with the Motorola phones without a DATA PLAN and just with the UNLIMITED TEXT MESSAGING and MMS. There's gotta be others out there with this problem. I don't believe it that Blackberry opened up a ticket and don't have a fix for it.
Thank you!

This sounds like a provisioning issue on tmobile's end.
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Blackberry curve 8520 wifi problem

Hi, I just got a Blackberry curve 8520 with T-mobile. I dont have the data plan iI think, since I thought I have wifi at home.
I connected the wifi but just the phone cant get access to internet, my computer can, also my other phone. So I went to the Options, Browsers, to change the setting, yet it only has 2 options: web2go (which cost money), and hotspot browswer (Which i don't think I have in my area). Helps, please.
Do I have to pay to have web access? Even if I have wifi at home?

Yes the 8520 is WiFi capable with UMA. Without a data plan you will need to set the browse up for Hotspots.

Blackberry curve 8520 doesnt stop vibrating!!!

Hey; I posted about my blackberry curve 8520 not stop vibrating; but its been like if for about 2 weeks; its really starting to annoy me now; ive even tried a new battery; can anyone please help me; i really regret buying this crappy phone!

(Goes well with a crappy attitude, eh?)
While you do have a previous thread running on this same issue, I'll offer my advice here anyway...
It sounds like what I have seen multiple times on a device with moisture damage.
Even sitting on a bathroom counter during a hot steamy shower or bath can cause keyboard and trackball problems UNTIL properly dried out. It really is more common than you think.
1. Remove the battery immediately!! Do not attempt to turn on your BlackBerry.
2. Let the device dry in a warm, dry place for 3 to 5 days* (see below)
3. DO NOT "check it each day" by placing the battery in. Leave it be to dry completely. This takes time. Replacing the battery to check it can only damage it more (moisture + electrical current = disaster).
4. If the device is warm after the drying period, allow it to cool to room temperature before placing the battery back in.
Suggestions on drying your BlackBerry in a warm place (open, with the battery out):
*Place the BB in a container of dry UNcooked rice, and then you might also place it in any of the locations mentioned below.
*On top of any dry heat emitting electronic component: TV cabinet or CRT, LCD, cable TV/Satellite converter box or plasma monitor
*On the dashboard of your car on a sunny day
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HELP regarding abnormal high maintenance of Blackberry Curve 8520 for WHITE SCREEN

I have a BLACKBERRY CURVE 8520 since past 2 years.
For past few days, the screen of the set become WHITE.
i searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
my handset can still receive the calls, but i cant see CALLER NAME'.
i also got messages which i am not able to see.
OVERALL MY BLACKBERRY BECOME OLD CLASSIC TELEPHONE INSTRUMENT NOW.
I went to authorised service centre of Blackberry at Meerut in India.
He told that the LCD screen is to changed and the cost will be around Rs. 6600 only !!!!!
I returned with BIGGGG SHOCK !!!
{{ BLACKBERRY LCD DISPLAY PART- COST Rs 6600/- or APPROX $ 120 . IT IS TOO HIGH NOT REASONABLE AND JUSTIFIED}}
I then tried to find latest price of curve 8520.
On flipkart and naptol -- it is Rs 8999/- {{ LATEST PRICE of curve 8520. IN INDIA APPROX $ 163}}
On ebay.in/   Rs 8850/-
TOO COSTLY SERVICE AND MAINTENANCE OF BLACKBERRY>.....
It is very difficult to lodge a complaint for BLACKBERRY. Customer support is very poor.
Can anyone guide me as I am not able to use my Blackberry for past several weeks?

hp_1706 wrote:
Ii searched the net and i found the it is common problem of BLACKBERRY.
i tried few tricks as told by various forums.
but the WSOD( white screen of death) didn't go.
What is it that you have done already, before any of us can give you any further suggestions?
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In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
"Cats may taste like chicken, but they have more bones than rabbits."
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Can't create a personal email account on my Blackberry Curve 8520.

I cannot create an personal email account on my Blackberry Curve 8520. I’ve already followed some of the instructions from this forum and on the main website of Blackberry but still can’t create an email account for my phone.
These are the steps I’m doing when I’m trying to create and email.
From the home screen, go to Setup.
Click Setup Wizard.
Click Email Setup.
But when I’m in the email setup, the only option I have is the “I want to use a work email account with a Blackberry Enterprise Server.
I don’t have the option of “I want to create or add an email address”.
Now, how can I create a personal email account on my phone?
I hope somebody can help me in my problem.
Solved!
Go to Solution.

Hi and Welcome to the Forums!
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520

and also when i boot my phone up i just get a white screen with a black clock soinning around in the middle of it whitch takes ages ive had 5 blackberrys and never had this problem before as when i had my bold i ust toget the blackberry bar n cud c it booting up =(

Hey charlotte1986,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will resolve the issue of the clock icon appearing on the BlackBerry® Curve™ 8520 smartphone: www.blackberry.com/btsc/KB10307
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

hello my blackberry curve 8520 screen has gone white and funny circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
Solved!
Go to Solution.

It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
Good luck..!!!
Regards,
Mayank

I need help with my Blackberry curve 8520 urgently

Hi
I have a blackberry curve 8520, last night the battery was low and my phone went off, I charged it throughout the night and this morning when I woke up it wouldn't go on, I then put it on charge again and I have been struggling to get it on since then, all it does is when I put the charger in the red LED light goes on for about 15seconds then the screen goes blank then 5seconds later it shows in the middle of my screen a battery charging.
If there is anyone that can please help me to get my phone back on I would appreciate it.
Kind regards

Hi Alicia
So I hope you have your backup .Make sure you have the BlackBerry Desktop Software installed ,an internet connection and an USB cable , Then try reloading your device software forcing the detection of BlackBerry smartphone using application loader KB10144 .
I hope it will resolve your problem.
Good Luck
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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Blackberry curve 8520 lcd lens problem

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