Blackberry Curve 8530 - Track Pad is Frozen!

I went to check my phone last night and I couldnt get it to turn on. The only way is to take the battery out and put it back in. Then the home screen pops up with Unlock, Emergency and Cancel screen like normal (because I have a password) but then the track pad and none of the bottons work so im stuck on that page with no way to get out.
I've tried plugging it in to the charger and i've tried pugging it in to my desktop manager but seems to work?!
Would anyone have a solution for this? Or is there a phone number i could call to get someone to help me fix this??

Hello mewool27,
Have you tried reinserting your battery?
If so, try reloading your device software using one of the methods listed in the following article:
http://www.blackberry.com/btsc/KB03901
If it still fails to resolve the issue you may need to contact your point of sale for options.
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!

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Blackberry Curve 8530 track pad only works on the main screen

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Any suggestion?
Thanks You

Suggest that you get your handset serviced by an expert this will solve your problem..

Curve 8530 track pad

I have had my 8530 since February of this year and the track pad is peeling. I don't have long fingernails so I was wondering if anyone else had that problem? I called Verizon and was told this issue may not be under warranty and I might have to pay to have the track pad replaced. Does anyone know how much it would cost to replace the track pad or should I just bail and get the droid? I really like the purple color though....sigh

I have a 9650 through Verizon with the same problem. My phone was new in July. I called them and reported the problem yesterday. They are sending a refurbished phone as a warranty replacement of the original.

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Hi andersonbx,
Welcome to BlackBerry Support Community Forums.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the menu issue before restoring any data from your backup file. If this doesn't resolve the issue, you may want to contact your wireless provider for other options.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Curve 9300 Tracker Pad problems

Hi,
For some months now ive been experiencing problems with my curve 9300 tracker pad. It freezes and wont scroll. I have to restart my phone countless times before. i always ger an error which reads 'Uncaught exception: java.lang.Error".... Can i have a permanent solution as its getting frustrating?

Hello BiancaBriandt,
Welcome to the Community
Seems your handheld is getting hanged that is why your trackpad stucks ferquently. Please try by deleting 3rd party apps using below mentioned procedure...
Menu (Blackberry Sign) from home screen > select maximise panel > Option > Security > Security Wipe > Select Only 3rd party app > Type blackberry in given space and click on wipe.
Hope this may help you to come out of this...........
Good luck

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

My blackberry curve 8530 shut off and now it doesn't want to completely turn on it stays loading.

Hello !
Try the following.
Just pull out the battery and reinsert it again for the POWER restart.
Once it reaches to the loading screen, just connect your device to the charger and keep it idol for 2-3hours.
At times BlackBerry Curve 8520 takes longer time then the usual for rebooting.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.
Thanks.

Blackberry curve 8530 wont accept password

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Hi 85curve30,
If you have any numbers in your device password and don't hold in the Alt key when entering them on the device, try entering the corresponding letters on those keys on the PC when it asks for the password for your connection to the Desktop Software.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry Curve 8530 Stuck on White Screen

Hello there,
I need help!
My Blackberry Curve 8530 is stuck on a white screen with battery image in the middle of the screen with a red line accross it. The BB was working fine, but for some reason froze up, and it wouldn't respond to anything, so I took the battery out and put it back in and since then the phone is stuck on the white screen with the ddescription described above.
Just to let you know I have dwonloaded the sofware and installation loader from my carrier. I connected my BB to my PC via USB cable- the PC rocognized the device at first and istalled the drivers, but when I run the application loader it says that the BB is not connected and I have the option to connected and retry it---I did, I disconnected the USB and re-connected, tried it again, but I keep geeting the same thing. Not sure what to do next-
Can someone help me with this issue?
I appreciate any help in advance.
Thanks!

Hi thesanto,
Try the instructions in the below article.
http://www.blackberry.com/btsc/KB10144
Thanks,
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry Curve 8530 text issues, please help!

I have a problem opening some texts on my blackberry curve 8530, most of the texts i get are threaded and i can read them fine. When I get texts from certain people and i open it, its just black and i cannot see any text so I have to forward the text to my phone to see what the person has texted me. Then i have to delete the text i forwarded to myself otherwise it wont work the next time i send another fwd text to myself to see what they said. It happens consistently with the same people in my contact list. Most people are fine, but theres a few people i text that this happens with and it happens every time they text me. Ive looked through settings and I have no idea how to fix this or how to change it. Its getting really old to have to fwd the texts people send me back to my phone to read them every time they text me. Can anybody please help me????? It would be much appreciated. Please please help me with this or explain to me whats going on with it. I have no other problems with my phone other than my screen freezing up every once in a while.
Thanks so much!
Diana

Diana, the first thing I would suggest before doing something more invasive like a device wipe and restore is a simple reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
See if the issue perists.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Help blackberry curve 8530

my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?

ACunderwood wrote:
my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?
A soft reset may resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:
Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.
Please keep in mind that Smartphones are like computers and from time to time they will stop responding due to multiple factors including the amount of applications running at the same time, the amount of media saved and the amount of memory available, and just like our computers need to be rebooted, our phones need to be rebooted from time to time.

BLACKBERRY CURVE 8530,, help me ASAP.. P L E A S E

So I had this blackberry curve 8530 for about a week already. I like this device, but it does not let me send or receive picture messages. I need help ASAP... P L E A S E

Hi and Welcome to the Community!
Picture Messaging (technically, MultiMedia Messaging Service -- MMS) is a function of your contract with your mobile service provider (Sprint). You must subscribe, from them, to a plan level that is adequate to include MMS (and any other services you desire). As such, discussing this with them would be the best approach. See this for general guidance:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Again, that is only general -- with hundreds of carriers in the world each with dozens of different data plans, only they can answer specifically about what should and what should not work.
If they tell you that you are subscribed to an adequate data plan, then don't let them fob you off. After all, you pay them for 100% of your services and 100% of your formal support...you should insist that they deliver both.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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V5.0 software update for Blackberry Curve 8530

I updated my virgin mobile blackberry curve 8530 to the v5.0 software update , but the sms text DOES NOT look anything like the BBM chat. It hasn't changed at all from the last version . That's the whole reason why I updated it. Please help . Thank you .

That's one way to do it... you could also do it Over The Air (Options - Advanced - Wireless Update) or you could download the file and install the update via Desktop Manager. One word of caution though... personally I recommend the OS 5.0 .459 update not the .654... There are many posts on many forums detailing why people have issues with .654 (I'm one of them and I downgraded from .654 to .459). Of note, loss of the manual standy feature and changing the keyboard lock methods, and the trade-off of battery life over reception.
You can get the download file starting here and choosing what is applicable to you :
http://na.blackberry.com/eng/support/downloads/download_sites.jsp

HELP!!!! Can't Open Picture attachments on my email on BlackBerry Curve 8530

I am having many problems with my new blackberry curve 8530. I just purchased this last week and can't seen to be able to view my pictures that my brother sends me from across the country of my brand new nephew. I NEED HELP!! I called Bell Mobility and talked to them for 40 mins and I got no where.
Can someone help me!!!!

Where are you clicking to view the image, like I asked.
At the bottom of the email, ON the attached file?
Try that.
You might need your BlackBerry Attachment Service Books re-pushed to the device, although your not being able to SEND an image sorta makes me think that is not the issue.
Anyways, do this:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
Now, try retrieving a picture again.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
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How do you add footers in the BlackBerry Curve 8530?

I'm actually asking on behalf of my employer. I wanted to know how to add/create footers using the BlackBerry Curve 8530 model series.
Thank you in advance for your help!
Solved!
Go to Solution.

I don't know what footers are.
I know what an email signature line is.
For example, each email you write would have automatically added to the end:
"Thanks,
Bob Smith
Smith Corporation
111-222-3333 phone"
That?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Certified Pre-Owned Blackberry Curve 8530?

I'm looking at getting a blackberry curve 8530 and i was wondering, how good are the certified pre-owned ones? In general, are certified pre-owned phones just as good as brand new ones? are certified pre-owned blackberries prone to more defects since they have been used by someone else? i would like to hear anyones personal experience with a certified pre-owned blackberry, thank you.

Hi,
Welcome to the Verizon forums. The Certified Pre-Owned (CPO) phones are checked and double checked to be in superb working order. CPO devices are, for lack of better description, just like new phones. It will come with the same warranty as a new phone from Verizon. Myself, I own a CPO Blackberry Bold 9650. I could not tell it was used when I looked at mine after I received it from Verizon. If there had been a problem with the phone, it was fixed by RIM and I could not tell what had been wrong with it. Usually, CPO devices are phones that may have been on display or ones that someone bought but later returned shortly after the purchase. (See Verizon Wireless' Return Policy and Worry Free Guarantee). I hope this helps answer some of the questions you may have. Good luck with your purchase and if this is your first Blackberry, you will love it.
Doc

Blackberry Curve 8530 - Track Pad is Frozen!

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