Blackberry Curve 8900 First time use

Hey ,
I bought my blackberry 4 months ago without using it up till now.
I want to use it so I followed the manual , but my device isn't starting up after 12 hours of charging.
Is this normal , or what should I do about it ? I really need a phone right now.
Yours sincerely Janke

Hello, This is definately not normal! Does the handset seem to charge? If not do you know anyone else with your handset? It might be worth trying a different battery/charger to find out where the fault is. If you're unable to get your hands on one you may be able to go to one of your networks stores to do this. Hope this helps
Adam
EE Blackberry Specialist

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    Hi and Welcome to the Community!
    Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
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    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Curve 8900 Locked - Not Accepting Password - I'm Original/Only Owner of Device

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    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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