BLACKBERRY CURVE 8900 WONT OPEN MEDIA FILES*!

HI, I HAVE A BLACKBERRRY CURVE 8900. THE PHONE DOESNT ALLOW ME TO OPEN UP MY MEDIA FILES (SONGS, VIDEOS) EVERYTIME I TRY A WHITE SCREEN COMES AND IT SAYS UNABLE TO PLAY CONTENT. PLEASE HELP! THANKS

Glitches like this will often correct themself.
Try another reboot as described. Leave the BlackBerry powered on.
Remove the battery for five minutes, replace and reboot.
If it continues, you may need to simple reload or upgrade the operating system.
What is your Operating System loaded to your device?
Look at Options > About, third line down beginning with a "v.4.x.xxx"
What is yours?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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  • My blackberry curve 8900 is on platform 5.2.0.96

    guys please help me out!!!!!!!!!!!!!! 
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    ANYONE HELP ME!!!!!!!!!!!!!!!!1

    Hi and Welcome to the Community!
    Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
    http://us.blackberry.com/support/downloads/download_sites.jsp
    From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
    http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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    You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
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    If the behavior presents immediately, then try a different OS with step 1
    If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
    Add one thing -- no matter how tempting, just one.
    If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
    Repeat steps 4 and 5 until all things are loaded or the behavior presents
    When the behavior presents, you know the culprit...the last thing you loaded.
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    If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
    You may also need the use of these tricks:
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    KB27956 How to recover a BlackBerry smartphone from any state
    http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

    I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
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    Hi and Welcome to the Forums!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • QuickTime 6.5.2 won't open media files......

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  • Changing My Blackberry Curve 8900 Housing

    Hi, I’m planning to get a Blackberry Curve 8900. Before I buy this phone I would like to know if I can change my housing to pink. I’m aware that a phone comes in 3 parts. A front cover, a middle cover and a back cover. I would just like to change the front and back cover as I think the changing the middle cover would be to much trouble unclipping parts. Is changing the front and back cover as simple as unclipping the cover of and on or do I have to remove and unclip parts to do this. I’m scared to unclip to much as I think I may break it.  Pictures or videos would be very helpful. Thanks. 

    Hi. I am wondering if silicone cases for the Blackberry Curve 8900 are better than a hard case? I ask this because I originally when I got my phone bought a hard case for it and the battery would get very warm and drain at an alarming rate. Once the case came off things were fine.  But I really would like to encase it if possible...would silicone be better or just cause the same battery issues again?  Advice please.  TY.
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  • Elements 13 wont open raw files from Nikon d750

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  • BlackBerry Curve 8900: LCD (display)?

    Hello to every body.
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    Message Edited by teddyit on 02-27-2009 07:17 PM
    Message Edited by teddyit on 02-27-2009 07:18 PM
    : : : blackberry curve 8900 fw 5.0.0.100 : : :

    no one can help me?
    Message Edited by teddyit on 03-03-2009 03:14 PM
    : : : blackberry curve 8900 fw 5.0.0.100 : : :

  • BlackBerry Curve 8900 Locked - Not Accepting Password - I'm Original/Only Owner of Device

    Hello - I'm brand new to this Forum.  I've had my Blackberry Curve 8900 since September of 2009 (original owner) and this is only my second problem with the phone. (My trackball gave out last July, but I had it fixed and it is good as new).
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    Hello FlowerChick, 
    Welcome to the forums and sorry to hear about your issue. 
    Before you made any changes did you use a password to lock your device? If so then this would be the password you need to enter. Hope this helps. Let us know if we can help out in any other way. 
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Found Solution to adding email signature (yahoo) on Blackberry Curve 8900

    How to set up BlackBerry® Internet E-mail (BIE) from a computer - RIM BlackBerry® Curve™ 8900 Print Page
    WME(' ');  To set up BlackBerry® Internet E-mail (BIE) from a computer, follow these steps:
    On your computer, go to http://my.t-mobile.com.
    Log in with your device number and password.
    Click the Set up BlackBerry Internet e-mail link under Communication Tools at the bottom of the page.
    Message Edited by debbiecali on 04-21-2009 01:22 PM

    1. Login to you BIS site for your carrier. Carrier BIS login sites are listed here:
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    4. Click SAVE.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My BlackBerry Curve 8520 Wont Turn on With No LED

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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