Blackberry Curve 9310

Hi
I want to ask a question? and see if its possible, I have verizon for almost 4 yrs, right now I'm able to upgrade the phone, but I want to wait until January to buy the new Blackberry with OS 10. but the current phone that I have rigth now is broken, and I don't have insurance, but I don't want to sign a two years contract, but I was thinking if is possible to use a curve 9310 from boost mobile on the verizon Network, I was checking the specs and both are CDMA, can anyone help me with my inquire.
Thanks.

Hi civic20,
I understand your desire to wait for the release of a future device to use your upgrade! While we do not have any information about future phones, it is very possible that all manufacturers (including RIM) will be launching new devices some time in the near future. As indicated by Spiral (thank you!) only Verizon Wireless branded phone will work in our network. What happened to your phone? Has it sustained water/physical damage? If you have insurance you can process an insurance replacement claim online at http://PhoneClaim.com/Verizon at your convenience. If you do not have insurance you can get a Certified Pre-Owned phone at a discount with our http://goo.gl/3CLWS CPO replacement program. I want you to have a working phone, I trust that one of the above options will work for you. Happy holidays!
AntonioC_VZWSupport
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Blackberry Curve 9310 won't reconfigure my Google email

I accidently pressed something on my Blackberry Curve 9310 and it caused all my phone calls and Google emails to run together for awhile. Well,I finally fixed that,but now I can't send any pictures from my phone to my Google email without me getting a message that I'm being redirected to the Setup Wizard because messaging isn't configured. I then get to Setup,press email accounts,and I'm stuck.....nothing happens. My phone won't do anything. I can read my emails,but cannot send anything to my email,and I like to send my pictures from my phone to my Google account to edit them before posting them online anywhere. I have tried the Service Book thing,but nothing works there either. Please help...this is very frustrating!!!

Hello jennieluv
Welcome to BlackBerry Support Forums
Please try those steps in the same sequence ,
1- Register your Handheld .
KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Delete and Resend your Service Book
KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
try it and let see if it helps this time .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry Curve 9310 Battery shows Red X with JM1 9900/9930 = 1230mah

Blackberry Curve 9310 Battery shows Red X with JM1 9900/9930 = 1230mah Is it possible to get the new JM1 battery to work with the Blackberry curve 9310 the original battery was JS1 9200/9230 = 1450mah the site I ordered stated they were identical but the device shows not connected properly with the JM!. I'm told there may be a update to remove the notfication that I can install? Thank you

I GOT A SOLUTION!
Ok, so this has been happening to me a lot with my 9790, and it sure is a pain in the ***...
I got my battery with my phone when I purchased it from the phone company, if you did too the battery is most likely legit.
So the 2 ways that worked for me are:
1) Plug the charger into the device and turn it on so the Red X appears again
2) Plug the device out, then take the battery out and hold it in your hands for 1-2 mins (that's what I did)
3) Put the battery back into the device and plug the charger back into the device, BUT DO NOT turn the device back on
I plugged the changer into my device without turning it on, and the LED turned on with a black screen, you wait 1-3mins and the screen will appear with a lightening bolt through a battery.
This means it's now charging, once that happened I still didn't turn it on. It'll go to the Blackberry loading screen on it's own. TA-DAH!!
If that doesn't work, here's the second way, but it's a pain in the ***...
Hopefully you Backed Up your phone recently..because what you're going to have to do is reinstall your phone, I can't remember the steps correctly but it's pretty simple
What you want to do is connect your BlackBerry to your desktop or laptop, and open up the BB Desktop Manager. From there your BlackBerry won't be detected. Then you have to update it and click on look for updates or whatever it says, then do that and even though you already have that version just click ok to update it. From there it'll update and reinstall everything. By the time it's done you're phone should be wiped except for the things you have saved on your little memory card. Next just restore everything you had backed up from the desktop manager.
Hope one of those steps helped ya!

Blackberry Desktop Manager won't work with Curve 9310

Can anyone help me troubleshoot why the Blackberry Desktop Manager won't work when I plug my Balckberry Curve 9310 into the USB port. The program freezes and shuts down. If I try to use the device switch wizard I get this message "Fatal Error has occured while updating your device's software. Please try again." I had to purchase a new Blackberry because my provider doesn't work in my new location so I bought StraightTalk Blackberry because I use it for business and I am familar with the phone. I am desparate to get my connections loaded onto my new phone. Help!

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Using unlocked bb curve 9310 w/Tmobile without data

Greetings, I am looking to buy a bb curve 9310. At the moment, I am in a 2 year contract with Tmobile-unlimited call & text, no data plan. I need to change my phone and I would like a blackberry because I text a lot, and also I would use its WiFi capabilities as well. I've been doing some research, and it appears to be not so simple as to just buying the phone and putting a SIM card. I would just like to know if I'd be able to use an unlocked bb curve 9310 with my Tmobile SIM (2 year plan, no data) I already know that I wont be able to use features such as BBM. I'm waiting till my contract expires and maybe then add a data plan or switch carriers. Any response would be greatly appreciated since I need to change my phone ASAP. Thank you!
Solved!
Go to Solution.

That does happen with carriers like At&t and Verizon. However, T-mobile US doesn't do that. I have an iPhone and a BB 9780 for two of my kids on family plans for $5 each per month--no data plans.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

How do I tethering my blackberry curve with the mac?

So i do have the tethering plan with att on my blackberry curve, and i downloaded the script from fibble but i just cant figure out how to tether it. it connects to via bluetooth but i just cant get internet.
plz help

Use the usb cable that comes with your iPhone to connect it to your Mac. Read the directions that came with the iPhone. Post in the iPhone forums where the iPhone gurus are. Google... Look to the right of your post in the "More Like This" column...

Cannot Delete SMS Text Message From My Blackberry Curve -

I cannot delete a SMS text message from my Blackberry Curve. What are some options I can try that would remove the text message?

you already reset the device taking out the battery? if yes View your Saved Messages folder and see if it is also there
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Switch b/w edge and GSM on Blackberry Curve 9380

Hey few days back I bought Blackberry Curve 9380. Basically I'm new to Blackberry Universe.
Generally when I'm at home, I prefer to use GSM only coz I have Wi-Fi. But when I swtich off data usage, connect to Wi-Fi, the Browser and other internet applications say that they are unable to internet.
Also guide me how to switch b/w GSM & edge network...
Solved!
Go to Solution.

First Your need BIS - Blackberry Internet Serives subscription from Vodafone IN, this is the unique feature which seperates other mobile devices from Blackberry.
Browser, Facebook,twitter and all other apps require BIS subscription. Only appworld will work in Wi-Fi mode.
You can change the Browser settings to Hotspot to work in wifi, but i think in OS 7 it will detect automatically.
if you have BIS subscription 3G is free.

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Hi i dont seem to be recieving any emails or facebook notifications to my blackberry curve... thanks john welsh

hi i dont seem to be recieving any emails or facebook notifications to my blackberry curve...
thanks john welsh

Hi and Welcome to the Forums!
Let's start with the emails. What method did you configure for email? BIS, BES, Desktop Redirector?
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
My problem is that it refuses to update past 4.6 over to 5.0 because of some restriction on it placed by AT&T, and my wifi wont work unless i have data enabled for the same reason. Is there anything i can do? I've tried installing 5.0 from different service providers onto my phone but it never installs properly.

Hi and Welcome to the Forums!
While you can (with just a trick or two) use any carriers OS package for your specific model number, it won't do any good since all 5.0 level OS's require a data plan, regardless of which carrier. So, without that, you can't update to 5.0. Further, it is the data plan that activates BIS -- which is what is used to run the BlackBerry Browser...hence that non-functionality also. Basically, a BB without a data plan is, to many, pretty useless.
There are other browsers that bypass BIS and will use a generic data plan (assuming you have that)...OperaMini and Bolt come to mind. You might give those a try.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but I found a lot of files in there that seem to be my pictures) I am not sure how I can recover these files, please help! I`m not sure if it has something to do with the fact that a few weeks ago I was taking a picture and a pop up came up and said something along the line of there wasn`t enough memory on my SD card so pictures will save on device memory and I clicked yes. I`ve taken out the SD card and battery several times and that hasn`t worked. I took someone else`s advice an moved the folder into the DCIM folder where I was able to rename one file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

Hey Tosin29188,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to locate this folder when accessing the media card from a PC or Mac? Also are the pictures files renamed to a different extension? (For example: Picture.rem)
Are you able to open the media files up on a computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Is it possible to get the BlackBerry Curve to be a reliable MODEM?

My BlackBerry has been a constant source of frustration since it is worthless as a data device, it frequently drops connections and often will not reconnect again. The phone provider just runs through a standard set of clearing cache, removing battery, etc. types of circumventions that may get the connection back but it fails soon after. It is pointless to have a device that needs to have the battery removed multiple times every day, and that ends up being an unreliable MODEM for connecting to the internet. Talking to the phone service provider is of little help since they are a middle man for RIM whom seems to provide them with no real means of resolving problems, and RIM seems to have isolated themselves from the customer base so that they have no idea about how the customer experience with their product. The problem is encountered from both a Windows Media Center (WIN/XP) desktop and a Windows Vista Laptop, using my sons NOKIA E51 works without any problems and even provides faster connections in the process. It seems that this is a problem with the BlackBerry product, but I have not been able to find any support that can resolve the issues.
ANY IDEAS ON HOW TO GET THE BLACKBERRY CURVE TO BE RELIABLE?
Message Edited by pdh1948 on 07-12-2008 02:40 AM

I would recommend that you update the handheld operating system. You can see a list of latest versions available HERE. If your problems persist then you need to get a replacement device from the carrier.

Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
My internet (OperaMini) and normal calling and texting capabilities are unaffected.
In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
Thanks,
Hyun
Solved!
Go to Solution.

Yes there are some issues with data connection with all carriers.
Major outage!
So grab a favorite beverage and wait it out.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
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Blackberry Curve 9310

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