Blackberry Curve 9320 - Dust in screen and will only charge on a certain angle

I have had the phone for 4 months now and already in the first week of using it I noticed that dust had started to come into the underside of the screen. Its on the left hand side near to the charger socket and also that little hole above it. I have no idea how dust can get into the screen but my friends have exactly the same phone and don't have a problem with it? What can I do to solve the dust problem? Also when I plug in the charger into the phone it will only charge on a certain angle! What is the problem? I thought Blackberry's were meant to be reliable and trustworthy but I don't think they are at all! I am truly disappointed in this product! A phone should be reliable without any problems at all! And I have only had it 4 months! Some please help me. Thanks, Steven

Hi and Welcome to the Community!
Devices designed, build, and operated by humans cannot expect to be 100% perfect. From what you describe, I'd deduce that you are simply the unlucky recipient of one of those defects -- but one defect (among millions) hardly rates something to be so negatively thought of, does it?
Now, if you've already sought formal help from your provider/reseller, then you may have cause for distrust. But, if this is your first attempt to resolve this unlucky situation, then I recommend you not try to fix this yourself...rather, head right down to your provider and insist on warranty-level evaluation and support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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HT201210 when I plug my Ipad 2 in to charge the a message comes up not charging and will only charge half way 58 percent

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Poussiere sous l'ecran de mon backberry curve 9320 / dust under the screen of my Blackberry curve 9320

bonjour,
J'ai acheté il y a 3 semaines un BLackberry curve 9320 mais il y a de la pousierre qui s'est incrustée sous l'ecran, il y en a de plus en plu et cela me gene. Mon telephone n'est pas tombé et je trouve ca anormal que de la pousiere se soit mise en desous de l'ecran sans que le telephne n'ai subit de choc.
Je cherche une solution de reparation.
Merci de votre aide
Cordialement
Chloé Halot
hello,
I bought 3 weeks ago a BlackBerry Curve 9320 but there is dust that has gottenunder in the screen, there is more and more with time and it bothers me. My phone did not fall and I find thatit is abnormal that dust gets under the screen if the telephne have not suffered from shock.
I am looking for a repair solution.
Thank you for your help
cordially
Chloé Halot

Même problème sous l'écran de mon 9320 (coté gauche, prise USB). C'est très énervant surtout qu'il n'y a pas eu de choc et qu'il y a de plus en plus de poussière qui s'accumule. Y a-t-il une solution que l'on peut faire sois même, ou peut-on faire jouer la garantie constructeur ?
Merci de votre réponse
Same problem on my 9320 Blackberry Device (left side, USB plug). It's very annoying, moreover there were no bump that could cause the problem, and there are more and more dust under the screen. Is there anything I can do ? Or can I send it to repairment ?
Thank you for answering

Blackberry Curve 9320 keypad and trackpad not working

So I have a Blackberry Curve 9320 and I accidently dropped it down the toilet. Both the water damage stickers (on my battery and on the actual phone underneath the battery) are red. So I put my phone in a bowl of rice in my airing cupboard for around a day and a half to dry it out (I also tried drying it a little with my hair dryer). Anyway, I charged it overnight and when I took the battery out then put it back in, it started up and the screen was working! Of course I was really exited, thinking it would work, only to realise the trackpad and and all keys/buttons are unresponsive. Is there anything I could try to get them to work again? Or if I took it to a phone shop would they be able to do anything? :/

HorizonWireless is no longer in business as a cellular repair facility.
You might contact any local Vodafone dealer first for repair options.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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My Blackberry Curve 9320 freezes to often :L

I recently got a Blackberry Curve 9320 which I was told was the latest model and would have the least problems. However I have been witnessing many problems with the device. It repeatably freezes when on apps like pictures when im scrolling through the images. It will freeze half way between two images and then close and will not let me back on the app until I restart it by taking the battery out. Also sometimes when I edit the volume the symbol will stay frozen on my screen until I restart it. I do not understand why it is doing this and it is annoying having to keep restarting it. Can anyone let me know why it might be doing this or anything I can do to solve it? I am trying to avoid taking it back but would appreciate advice on this. Thankyou.

Charley16 wrote:
I have 7.7MB isnt that quite a lot? What would that have to do with my freezing?
Hello Charley
No it is not ! Your device is suffering from a very low memory , you should have atleat 70 to 80 MB of free space which may allow your device to run smoothly .
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Camera on blackberry curve 9320 not working

Hi. I am in real need of help now. This problem started 1-2 months back, but I only noticed it about 1 month back. The camera on my blackberry curve 9320 isn’t working. At first, when I opened the camera, it said that I needed to close other applications to use the camera, and I did do it, but the camera still didn’t work. Now, when I open the camera through the icon or the convenience button on the right of the device, this screen comes up. It doesn’t let me take pictures for anything, but does let me open the options. It does the same for the video camera. Please can someone help me. I need to sell this phone to get a Blackberry Z10 but I cant sell it with a camera that doesn’t work. Please, anyone reply with a solution ASAP. Thank.  />
he screen" wi

The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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New Blackberry Curve 9320, can't activate radio data

Hi all,
I have just got a Blackberry Curve 9320 and was trying to set up my business email but couldn't and found the problem is I can't seem to activate the radio data.
I have tried a 'battery pull' and various other fixes used but nothing has worked.
Does anyone have any ideas as to why it will not activate?
Carl

Hello cfenton ,
Welcome to the Community,
First make sure that you have BIS , then please look at this article of KB how to associate a email address with
Blackberry Internet Service account. How to associate a email address with a blackberry service account
I hope it will help.
Good Luck
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 9320

I put a message on earlier which seems to have disappeared completely. I was asking my my phone when I tried to send a testd will not move down from the number line to the message line and seems to be jammed completely. Will yoiu please advise. Thank you

Hello,
Here is your other thread:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Blackberry-curve-9320/m-p/2046673#nobanner
Please work there rather than create a duplicate.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Frequent reboot in BlackBerry Curve 9320

I've purchased a BB Curve 9320 a month ago and have been using it regularly for texting,calls and browsing primarily. Of late I have been experiencing frequent reboots of the phone all of a sudden several times a day.I had installed a few apps but thinking that this reboot issue may be due to the apps, I've deleted all the applications. Please help me out, this is my first BlackBerry phone and I hope that I've not made the wrong choice.

Frequent rebooting problem with Blackberry: Hello my fellow sufferers, here I am going to give you guys a solution for this problem which might work. I have been annoyed by frequent rebooting problem with my Blackberry since last 3 months. Earlier I went to service center and they kept my phone for 2 days, gave it back to me after software updation. But the problem of frequent rebooting didn't solve. I again went to local service center and this time they’d sent my phone to blackberry service center Bangalore. It came after 20 days. It seems that my earlier phone had been replaced by new phone (since my older phone was having lots of scratches all over its body and screen too). Now I was happier to have new phone. But as soon as I started using it (after restoring the backup from desktop software) the rebooting problem started again. So now I went for my own diagnosis to find out the remedial of this problem (by d way I am an engineer  ). I tried each and every combination to find out the root cause. -----------I used my phone in following individual states to know in which condition the problem occurs. 1. Keeping memory card out 2. deleting all third party application 3. keeping my phone in charging condition 4. Switching off the data service, etc. 5. Log out of all social networking apps. What I observed that rebooting problem didn’t occur during phone in charging condition, Facebook log out condition and data service off condition. I have also referred all the forums here regarding this problem. Some of them had suggested few things like keeping paper beneath battery, and data service in 2G mode, etc. I have tried several combinations and finally my rebooting problem seems to be solved. However it is not completely wiped out but frequency is certainly reduced from 50 times a day to 1 or 2 times per 3 days. So here is the combination I’ve tried. 1. Delete the Facebook application preinstalled in your phone 2. Delete all event logs. Press Alt + LGLG. Clear the log, uncheck all values in option and save it 3. Keep a paper beneath battery to hold it strongly. 4. Reinstall the Facebook from blackberry world. Please try out these things and let me know whether your problem is solved or not. But certainly it is the failure of Blackberry that even after huge complains they are to come out with the solution of frequent rebooting. I would never recommend any one to buy blackberry. Useless phone, and useless service.

How to install Japanese language in Blackberry Curve 9320

I want to install Japanese language in Blackberry Curve 9320.
I have tried to install 9320jAllLang_PBr7.1.0_rel2494_PL9.49.0.98_A7.1.0.907_Redington__India__Limited
but still unable to install it.
Please advice.
Regards,
Vishal

Hi and Welcome to the Community!
vishalk wrote:
but still unable to install it.
Please expand on that...what exactly do you attempt and what exactly happens?
Let us know.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

NOKIA 6280 charging,dust inside screen and shutti...

HI,
my phone will only charge from the mains if i lay it on its side and wiggle the power connector about??!!!
I also seem to have dust and dirt inside the top left hand corner of the screen
ans if im browsing the net,or sending a text message the phone will just literally power off..then come back on after approx 5 secs..
any ideas???
its never been dropped and is only about 6 months old????!!
Help guys

Dust inside is only remedied by taking the handset into your local nokia repair centre ,as your handset does not support express covers. So if you did try to remove the cover yourself the 2ry limited warranty would become invalid.
Regarding the issue of charging it could either be your charger or handset. If you have a spare charger then try that. It could also could be because the connecters on the handset have dirt/dust etc inside them.
Again the repair centre would clean these and check the connections out too.
Nokia Lumia 520
 iphone 6 Plus.
Be happy !!

Nokia 6280 Charging,dust inside screen and power i...

HI,
my phone will only charge from the mains if i lay it on its side and wiggle the power connector about??!!!
I also seem to have dust and dirt inside the top left hand corner of the screen
ans if im browsing the net,or sending a text message the phone will just literally power off..then come back on after approx 5 secs..
any ideas???
its never been dropped and is only about 6 months old????!!
Help guys

and browsing the net and it turned off? might be a bug with firmware also at nokia service centre, get it flashed to 5.92
Nokia N95
V 20.0.015
0546553

My iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

my iPhone is fully charged and just gives me a blank screen and will not turn off, what do I do?

Reset the phone like the manual says: hold the on/off switch and the home button simultaneously until the Apple logo appears. May take up to 30 sec

Blackberry Curve 9320 - Dust in screen and will only charge on a certain angle

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