Blackberry curve 9380 keeps crashing

hey,
my Blackberry curve 9380 (whcih i've had for 3 weeks) keeps crashing all the time, the loading square thingie appears and then it's stuck. after a while it even gives an error message. i tried pushing buttons, but the only solution so far is taking out the battery and re-installing it. then restart the phone (which normally takes 4 seconds but when it has crashed it takes 5 minutes...) i've installed the latest blackberry software, so that can't be it... can anyone please tell me why my blackberry curve 9380 keeps freaking out like that?
siincerely,
Kjaaps

the error message, i can't give any details, since i have given my cell back to the wtore as it still is in waranty and so they will search for the errors.
as for the loading clock, sometimes it just appears and then all of a sudden my cell blocks...., don't think that it's normal that that thing appears and blocks even when you're not using internet, or clearing cache, history, cookies etc... now i know this sounds vague and all, but since i've only had this cellphone for 3 weeks, i hadn't figured everything out.

Similar Messages

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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    If your query is resolved then please click on “Accept as Solution”
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    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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    -FS
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  • HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

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    Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
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