Blackberry Curve 9630 trackpad!!!!!

I've had my Blackberry since December 25th, 2011, and it's worked fine up until today. The trackpad won`t scroll, but still clicks. When I used to go into my settings to adjust the sensitivity, it said "Trackpad sensitivity" but now it says "Trackball sensitivity". I've taken the battery out, the SIM card, the memory card, etc., but it still won't work. When the problem started, whenever I touched the trackpad, the phone would freeze and restart. How do I fix it?

Sounds like a hardware problem. I would first report this to the carrier or take it to the store for repair / replacement options. Also, the phone does have a one year warranty from RIM.
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Blackberry curve 9630 scroll won't work

I have a blackberry curve 9630, and my scroll thing does not work. I've tried updating my blackberry but now my phone is stuck to "THIS HANDHELD INCLUDES SOFTWARE..." page and now I can't use my phone at all..

Hey pascale_p,
Welcome to the BlackBerry® Support Community Forums.
I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
Thank you.
-HB
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My friend has a Blackberry Curve 9630 and he can't down load Skype. Anyone out there that can help?

My friend has a Blackberry Curve 9630 and he is having problems down loading Skype. Can anyone tell me how it is done?

Is the Skype even available for Blackberry phones?

Upgrading my blackberry curve 9630 (os7) to os10

Hi pals. I want to upgrade my blackberry curve 9360 (0s7) to os10. Is that possible and how do I go about it if yes?

is not possible, by hardware, software, memory, processor
does not support
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Blackberry Curve 8520 Trackpad

Hi, my Curve 8520 recently developed a trackpad problem. Basically, it wouldn't move in ant direction at all. So, I sent it off to Phones4u, hoping they'd fix it, however, the sent it back to me and I was told it had suffered 'water condensation'. And then said it wasn't 'economical' for them to repair it.
After complaining, I got absolutley nowhere. So I just went to my local mobile repair centre and they replaced my Trackpad. I paid £20 and thought that was the end of my problems. However, 1 week later, I was back in the same position with a broken trackpad and a useless mobile. I then took it back to the shop that 'repaired' my BB and they put a brand new part in in front of me and i presumed it'd work. And lo and behold, it's broken again!!
I'm now rather annoyed, and was wondering whether anyone could help me and possibly shed some light onto my situation.
Thanks, Mark

I HAVE A SOLUTION FOR YOU....
REMOVE THE BATTERY AND SIM OF YOUR PHONE AND IF YOU WANT IT TECHNICALLY PERMANENT REPAIRED JUST OPEN THE BACK METAL PLATE USING A T5 TORX SCREW ANDSLIDE THE METAL PLATING TO THE RIGHT AND OPEN IT AND YOU WILL SEE YOUR TRACKPAD AND THE WIRE CONNECTED TO IT. PUT A FOAMM TAPE IN THAT AREA YOU SHOULD CUT THE FOAM TAPE IN HALF AND STICK IT THERE THEN PUT THE METAL PLATING AND THE TORX SCREW THERE AFTER YOU CLOSE THE METAL PLATING JUST PUSH THE CLOSED METAL PLATING AND PUT YOUR SIM AND BATTERY AND CLOSE THE BACK COVER ET VOILA!!! NOW YOUR BLACKBERRY IS REPAIRED...
FOR A QUICK FIX...
REMOVE OUT THE BATTERY AND SIM OF YOUR PHONE AND JUST PUSH THE METAL PLATE AT THE BACK OF THE TRACKPAD (DO NOT FORCE IT) AND PUT THE SIM AND BATTERY BACK... THIS IS ONLY TEMPORARY...

Blackberry curve 9300 trackpad is no longer working, how do I fix this?

My trackpad has stopped working - I cannot click it or scroll. This is a huge irritation as I can no longer access anything on my phone unless I type in 'text messages' 'blackberry messenger' etc, and press the enter button.
Before it stopped working it was very tempremental and would scroll rapidly up and down lists or messages without my control.
I would like help how to fix this, as I do not want to waste money at a phone shop and I don't want to go without my phone for a number of weeks.
Thank you for any help.

I have a solution that SHOULD work for everyone;
First: Remove the BlackBerry's back cover.
Second: Remove the battery
Third: Remove the Sim Card.
Fourth: Click and hold down the trackpad whilst pushing the metal plate behind the sim inwards.
Hope this works

Blackberry curve 9220 trackpad

What will happen if the silver cover in the trackpad sensor peel..? please answer immediately

Hello Bernadeth
Welcome to http://supportforums.blackberry.com
It is recommended that you take it to a service technician to not make things worse.
Better safe than sorry.
Regards.
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Blackberry curve 9300 trackpad problems and Freezing :\

Hey,
i've had loads of problems with my Blackberry i've had it for about 3 months now and my trackpad keeps on Freezing!
This problem occured a couple of weeks after i brought the phone and its still happening! i've tried taking the Battery out several times and it did work at first but now it just doesnt, it goes days without working!
I thought it may be a problem with the software as that always crashes and freezes multiple times a day -.-
It's still under garuntee so should i take it back. Its got scratches and stuff on the screen it but that should effect the software or trackpad or me being able to take it back?
Please help, its getting so annoying!
Thanks

Hello c_barnes1,
You may be experiencing these issues as a result of low device memory.
The following article outlines the Low Memory Manager and how it works:
What is the Low Memory Manager feature on the BlackBerry smartphone - http://www.blackberry.com/btsc/KB02843
The following article should help with maximizing your device memory:
How to maximize battery life and free memory on the BlackBerry smartphone -
http://www.blackberry.com/btsc/KB14320
We hope this helps.
Thank you.
-FB
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Blackberry curve 9300 trackpad

I've had issues with the trackpad freezing before but after a few hard resets it's always fine. 30 resets later, it still doesn't work, so I can't scroll or even press it to get to any of my applications.
I've read the forum posts on finding the screw at the back, but this doesn't seem to be there for the 9300...can someone give some helpful and specific to the 9300 advice?

i would take it back to the shop that you bought it from if you bought it off the internet then take it back to your service provider shop and see what they say i had this same problem with my phone. they should send it off to get fixed if it is still within warrenty. you might be without a phone for a few weeks but it will get fixed as they did with mine
hope this helps
thanks
Gavin

Blackberry Curve 8520 - Trackpad/Keyboard not working ! :(

Carrier: Rogers
Apps and free space: I only have the apps that came with the phone, and I have 1 theme downloaded.
Basically my trackpad/keyboard isn't working, I've pulled the battery out and put it back in. I've restored it (with the backup file of course).
Please help! I really need my phone for tomorrow!
Thanks so much!

I just recieved a replacement 8520 from rogers 2 days ago for a not responding keyboard. 2 days later the track pad on the replacement device stopped working. I cant scroll around on the screen but i i can click with the track pad. i have figured out some key board short cut to get to my bbm and text messages. is it just the track pad that doesnt work or the keyboard as well? i can pass the short cuts along if they will help

My Blackberry Curve 8520 optical trackpad bit loose. Normal?

Hi all. I just got my Blackberry Curve 8520 by mail and so far so good. But I have a question about the optical trackpad. It seems that when I scroll up or down using my thumb, the pad itself moves a bit up or down. I mean very slightly that you can feel it. This slight movement does not happen when i scroll left or right direction. Is this normal? Is the optical trackpad suppost to be 100% solid vuilt into the device, no movement whatsoever, not loose what so ever??? I AM NOT TALKING ABOUT THE DOWN PRESS.
Please, anyone with and 8520 check this out with yours and reply back,
If its a probem, I need to exchange mine. Dont want the optical trackpad to fall off in the future. Thanks.

I have the Sprint 8530. Mine does the same thing. These are little pads that are connected to a device that allows you to actually "click" on them to select your selection. You can feel this when you move your finger around on it. It is supposed to do that.
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Blackberry Curve 9320 keypad and trackpad not working

So I have a Blackberry Curve 9320 and I accidently dropped it down the toilet. Both the water damage stickers (on my battery and on the actual phone underneath the battery) are red. So I put my phone in a bowl of rice in my airing cupboard for around a day and a half to dry it out (I also tried drying it a little with my hair dryer). Anyway, I charged it overnight and when I took the battery out then put it back in, it started up and the screen was working! Of course I was really exited, thinking it would work, only to realise the trackpad and and all keys/buttons are unresponsive. Is there anything I could try to get them to work again? Or if I took it to a phone shop would they be able to do anything? :/

HorizonWireless is no longer in business as a cellular repair facility.
You might contact any local Vodafone dealer first for repair options.
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Blackberry Curve 9360: How to fully turn off?

I have recently got a Blackberry Curve 9360 running on O2 UK and the latest update of OS 7 and love it, but want to turn it off over night without setting times for it to turn off and on. I have looked at many posts on forums and want to fully turn it off, as when i click the 'power off' icon or hold down the end key, it just goes into standby. when i set an alarm, it gives me the option to 'turn off' or 'full power off' but they both do the same thing. a battery pull does NOT work as it just turns on again straight away. Help me please!
thanks,

Ok, I've read what you said.
If you press and HOLD the "end call" key, far right of the trackpad, hold it for about 5-6 seconds, you should get TWO choices, power off and Full power off.
What do you see?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Join our BBM Channels (Beta)
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PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

My blackberry curve 9380 becomes worst device of my life

I have purchased blackberry curve 9380 around two month back. it worked good 2-3 weeks but thereafter phone start hanging then it took 5 minute to take single pick ,net speed goes down and battery backup almost nil. I contacted the laxmi nagar Delhi service center many time they updated the software but problem not resolved Customer representative said to me that phone is just for calling not for using application ,even I have just 3 to 5 application installed on it.
Now I would like to ask to blackberry team what is use of purchasing curve 9380
this phone not able to handle 3 application It becomes most worst phone of my life
please provide some solution to my problem

Hi ritikapal
Welcome to the Community
Sorry to hear about your problem but As you also known that this is just a user support forum ,here user like you and us try to help each other as much possible.
On your Home screen Go to Options > Device > Application Management > Move your Trackpad left or right on the screen to CPU USAGE... check which application(s) is using the CPU resorces.
Regarding your device problem if anybody told you that BlackBerry are meant only for calling I think he has a little knowledge about BlackBerry.Your device can handle much more application but it depends on the way we use it.pressing the menu key for a few second  will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
        Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.If programs run in the background it will also lead to Battery drainage and also device hangs .Please have a look at this Article :
  KB14320 How to maximize battery life and free memory on the BlackBerry smartphone .
Try following those steps mentioned at the KB to see if your problem resolves.
If problem presists try it by youself :
1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers
(make sure you are downloading for the same model as you have )
2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
Then if it allow perform your backup of your device.
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  4. Use BBSAK from http://bbsak.org/   and wipe the device then after you get the error 507 ( no OS ) then proceed to next step.
5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe.
6. Follow this KB on how to Restore backup http://www.blackberry.com/btsc/KB10339
Please try and let us know.
Prince
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White Screen - Blackberry Curve 9300

Hi, recently got a new blackberry curve ( 5months old ) just a few days ago, my trackpad started freezing and not working.I got my trackpad cleaned and it worked and kept freezing still, then yesterday my phone froze all together and when white screen, then red (led) light come on and then when. Phone then reset its self. This happended 4 times in one day. I looked online i reloded the software and started fresh and white screen still kept happening, so i then did a handhelp wipe and completely cleared the phone and it still keeps happening. Any ideas on what i can do to fix this problem?
Thanks!

basically now the phone don't turn on??
are you able to connect to PC?
You probably have to try and reload the OS

Blackberry Curve 9630 trackpad!!​!!!

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Blackberry Curve 9630 trackpad!!!!!