Blackberry Curve - Cannot call from phonebook

Hi,
I have a Blackberry Curve which connects to my Outlook Contact list. However, I am unable to call directly from my phone book when there is a (0) in brackets as it tells me it's "disconnected" or "wrong number"
Annoyingly, Outlook seems to insert the (0) automatically so everytrime i call i have to edit the number before dialling.
Can anyone help me fix this please.
Thanks,
Steph

Hi and Welcome to the Community!
Given what you describe, you need to contact your mobile service provider for formal support...it is their voice network that your BB is not connecting to, and they need to help you ("behind the scenes") to diagnose what is going on.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Curve - Cannot call from phonebook

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