Blackberry Curve - dead!?!

Hi. Can anybody help? I'm a technophobe so am at a total loss. I charged my curve up this am. Sent a couple of texts at lunchtime. Watched the National, looked at my curve - dead as a dodo! HEEELLLPP!!!

Hi and Welcome to the Community!
Put it onto a charger. Leave it totally alone for at least 2 hours. See if it comes back to life.
There are a number of possible reasons for what happened...determining what it was would require being there at the time it happened and seeing it...not quite possible. But, an app could have been left running. Something could have gone haywire. Your battery could be defective. Your BB could be defective. Really, there's no way to tell yet...so let's see what happens in 2 hours.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 9220 got dead in just 4 weeks. the worst service center experience in ahmedabad, gujarat - india.

Conversation started Tuesday
6:32pm
Hem(personal info removed)
hi, my name is hem(personal info removed) from ahmedabad.
i m feeling like a fool after buying a blackberry curve 9220 white handheld from snapdeal. i received the phone in the last week of april'13 and on 31st may'13 my phone got dead. i submitted to the service centre in ahmedabad @ mithakali on 3rd june'13(WORK ORDER NO. - (personal info removed)223). i have been told that it needs to be sent to bangalore and will be back in aroung 15-20 days. still i have not received my phone. no one from blackberry is responding to me. from service centre ms. shweta told me that it will take one week - the same reply since last two weeks. mr. chintan has cooperated well on the no.((prsonal info removed)70). mr. chintan said that this service centre does not belongs to him so he has given me one more contact no. of mr. pravin - (personal info removed).
i m trying to get connect to this no. since last two days. this no. is either busy or not getting replied. i tried this no. in last two days for more than 50 times atleast. today mr. chintan has given me one more no. of mr. prashant ((personal info removed)13). he asked me for the WO no. and told me that some one will get back to me. i got a call from mithakali service centre and same reply - one more week. now mr. prashant is also not replying my phone. i m really not understanding a phone like blackberry which i hardly used for 4 weeks is lying with service centre since almost last four weeks. now in no way this phone is acceptable to me. now this long message is my last hope. i hope to recieve at least a reply as this is the longest message i have ever drafted in my life and that too for a bloody phone like blackberry. black service and black associates.
Regards,
(personal info removed)
THE TIMES OF INDIA - (personal info removed)

Hi and Welcome to the Community!
As a user-to-user community, no one here can answer your question with any level of authority whatsoever. BlackBerry provides zero front line support to end users, including warranty...all support starts with the carriers, authorized resellers, and authorized service centers, all who can escalate cases into BlackBerry at no charge to the end user.
So, your escalation path is not here, in these forums. Rather, it is through your service center and/or place of purchase...even if they may have so far been unhelpful. You have no free path by which to bypass them, and should be escalating to their management levels.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
http://us.blackberry.com/support/programs/technical/incident.html
There also might be some good reading here:
http://us.blackberry.com/legal/handheld-limited-warranty.html
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Blackberry curve 9220 misplaced

i have misplaced my blackberry curve 9220...
i have been trying to call at the helpline number but no candidate is answering my call..so i want you to help me to get my cell phone back...please mail me if my cell phone is active or not..
Removed personal information to comply withCommunity GuidelinesandTerms and Conditions of Use.
please let me know as soon as possible....

Hello sanjay_vishnani00
Welcome to BlackBerry Support Forums
Sorry to hear about your problem but this is an User to User Community Forums, Regarding your issue is it misplaced or lost ? If it is misplaced then if you're using BlackBerry Protect then login to BlackBerry Protect website , it will allow you to view your device location and you can also play an alarm if your device battery is not yet dead or your SIM is still in there.
Please refer to this Article for help : Lost or Stolen BlackBerry -- What to do?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

SOS blackberry curve 9220

Its been only four months since I bought my BlackBerry curve 9220. Last night it just went blank and when i tried to switch it on a battery with a cross appeared. I tried to charge it and this morning i noticed it was not charged at all. Does this means the battery is definetely dead?

Can be, first try pluging it on an outlet or try using a different battery to determine if its with the battery
Let me know if this help.

Charged 8320 Curve DEAD

I have a Curve 8320 since the past 3 months.
The device is fully charged and is now completely dead.
I have tried all the possible solutions given in
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8300/Curve-dead-won-t-recharge-he...
I have done the following-:
Hard Reboot - Removed the Battery for 30 seconds, and then placed it again, No Blinking red Light.
Charge it with a different charger.
Blackberry Desktop Manager shows No device as connected, restarted my PC as well.
Tried removing the battery while the device is plugged in to the charger and then replacing it.
What has gone wrong with my device?Please help!!

Hi Bloodkills9,
Welcome to BlackBerry Support Community Forums.
Try backing up your device via the BlackBerry Desktop Software and performing a clean reload of your device software. http://bbry.lv/bpv7DT Make sure to test for the issue before restoring any data from your backup file.
-FS
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Be sure to click Kudos! for those who have helped you.
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BlackBerry Curve 8520 Battery life issue and Loading icon

Hello, I have an issue with my BlackBerry Curve 8520, the problem is that it has extremely low battery life and half the time it has the loading circle thing in the middle, I first thought it was my batteries fault but after buying a new battery the loading circle thing still comes up but not as much but the battery life is still extremely low (locked or on standby whatever its called it lasts around 2-3 hours, Ive turned off my bluetooth and the problem still remains please help!

Anthony (or anyone else monitoring this thread):
So, what was the outcome of the troubleshooting session with "windycity"?
I don't have a problem with a mysterious icon; however, the anemic battery issue is exactly as windycity described: new charged-up Samsung Haven phone is on; no calls in or out; no text messages either; however, in slightly less than 24 hours, the Haven goes from having a fully-charged battery to one that's dead, or just about.
Like windycity, I bought this simple phone for my father, who just wants a phone he can make voice calls with, nothing more.
However, the sad peformance of this phone+battery has not helped me in my campaign to at least get him to dip his toes into the digital stream -- in fact, he wants me to take it back and cancel the plan!
I'd really rather not do that, but we'll need some kind of resolution to this problem first.

Blackberry Curve is worst phone ever

I upgraded to the Blackberry Curve less than a year ago. Within that year, I have gone through 3 (THREE!!) Blackberry Curves. The first phone stopped working after about 3 months and they sent me a "refurbished" replacement. So I PAID for a new phone and was already using a used phone in 3 months. Well that phone overheated and the battery fried the phone about 3 months later. So in about 6 months, I was onto my third Blackberry Curve. It is now about 5 months later and my phone has stopped working again.
But here is the best part- after the phone turned off and I pulled the battery out 3 different times, I realized the phone was broken. So I had to wait the entire day to drive to a Verizon store to get ANOTHER phone. Magically, as I was driving to Verizon, the phone cuts on and is now working. I still went to Verizon, hoping they would be able to diagnose something so that I wouldn't need to go days without a working phone. I was told that since the phone is currently working (mind you- it was broken for 10 hours and had now been working for about 10 mins), there was nothing that could be done to help me. Instead, I was handed a PAMPHLET providing me with a number to call when (not if, but when) the phone broke down again, I could use this number to call and GET ANOTHER REFURBISHED PHONE!!!!!!!!!!!!!!!!!! I said, "So I literally have to get a new refurbished phone every 3-4 months until I'm allowed an upgrade?" The Verizon store clerk said, "Yes, unless you want to pay for an upgrade."
Verizon has been NOTHING but a pain since I joined them. And this Blackberry phone is worth more trouble than it's worth. I have several friends who are also unfortunate Blackberry owners, and their phones are constantly breaking down and shutting off and the only thing Verizon has to offer is a refurbished phone.
I still don't understand how I paid for a new phone a year ago and was only able to use it for 3 months. Since then, I have been forced to use refurbished phones since. So why not just offer me a refurbished phone upfront, at a discounted price since you already know the Blackberry Curve sucks and is going to break down anyway?
Way to go Verizon!!! I can't wait until my contract is up with you so I can switch to a network that offers phones that work.

Is it the curve 8530 by chance? My entire family is cancelling all of our verizon phones once our contact is up (ONE MORE YEAR cannot come soon enough). So basically I upgraded to that stupid phone last August. Little did I know that it would be the WORST PIECE OF SH*T i've ever had to deal with in my life!!!! My original phone was actually the best one i had, in perfect condition until the battery overheated one day. The verizon people said it was due to a bad software update that kills the battery so they sent me a refurbished curve. Of course they said they'd "overnight ship" but it didn't arrive for 3 days. Did i complain? NO. Now this "new" curve lasted maybe 2 months max, before the trackpad suddenly switched directions for absolutely no reason!!! So yet again I had to go deal with verizon store which is my worst nightmare because the customer service is so bad. They wasted like 2 hours of my time testing out the trackpad before they finally could conclude that YES it was backwards for no reason. SO they said they'd send me a new replacement and GUESS WHAT they send me the WRONG phone so i was without a phone for basically a week waiting for them to figure it out. THEN finally this new replacement came and literally i had it for 3 weeks when suddenly the charger stops working. First I take it in and the chick at the store tries to claim that i'll have to pay for a new replacement because there is this TINY scratch on the front CLEARLY having nothing to do with the phone's ability to charge!!! So I freaked out and left and sent my dad in later. He comes back and my phone is working perfectly and he said that they first tried to claim it was a pressure crack but then they switched the battery and found that it was working fine and the battery went bad. So i was like oh good at least i won't need to replace again... BUT THEN ONE WEEK LATER, i wake up and my phone's dead and won't charge AGAIN!!! So i take it back and try to explain that this happened last week blah blah and the guy at the store is SO rude and shows me that this tiny little prong in my phone charger port is bent, so that's why it won't charge. **bleep**? I've had this phone for THREE weeks and the charger can break when i've done NOTHING to damage it??!! ANyways i wanted to try another store so my dad and i go in and they basically confirm there's a chip in the charger and they claim that it's ALL my fault and it's physical damage and i'd have to pay $300 for a replacement. $300 for a f*cking refurbished Curve that has already broken on me THREE times???? IT's a joke. I'm sorry that this is so long but right now i'm using my FOUR YEAR OLD LG DARE that actually lasted me for 2 years with no problems. I just can't believe after being loyal Verizon customers and dealing with ALL the problems with my blackberry and their customer service that they would blame ME for breaking the charger when clearly everyone knows that refurbished phones are sketchy (GOOGLE IT, they all say that the charger ports are usually messed up!) And we WILL be cancelling our accounts as soon as our contracts are up, Verizon. I've also advised all of my friends and coworkers to NEVER sign up with VErizon due to the horrible service I've experienced. Hello AT&T!!! one more year and I will finally leave this horrible company!

My blackberry curve 8530 has a red light, then reboots itself a bit then turns off and keeps doing that repeatively.

my blackberry curve has a red light and reboots itself a little bit then the screen goes black and it keeps doing exactly that. the computer doesnt charge it because it cant considering it doesnt fully reboot itself. please please please help.

Did u try charging it from a wall charger, it sounds like its battery is dead.

How do I tethering my blackberry curve with the mac?

So i do have the tethering plan with att on my blackberry curve, and i downloaded the script from fibble but i just cant figure out how to tether it. it connects to via bluetooth but i just cant get internet.
plz help

Use the usb cable that comes with your iPhone to connect it to your Mac. Read the directions that came with the iPhone. Post in the iPhone forums where the iPhone gurus are. Google... Look to the right of your post in the "More Like This" column...

Cannot Delete SMS Text Message From My Blackberry Curve -

I cannot delete a SMS text message from my Blackberry Curve. What are some options I can try that would remove the text message?

you already reset the device taking out the battery? if yes View your Saved Messages folder and see if it is also there
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Switch b/w edge and GSM on Blackberry Curve 9380

Hey few days back I bought Blackberry Curve 9380. Basically I'm new to Blackberry Universe.
Generally when I'm at home, I prefer to use GSM only coz I have Wi-Fi. But when I swtich off data usage, connect to Wi-Fi, the Browser and other internet applications say that they are unable to internet.
Also guide me how to switch b/w GSM & edge network...
Solved!
Go to Solution.

First Your need BIS - Blackberry Internet Serives subscription from Vodafone IN, this is the unique feature which seperates other mobile devices from Blackberry.
Browser, Facebook,twitter and all other apps require BIS subscription. Only appworld will work in Wi-Fi mode.
You can change the Browser settings to Hotspot to work in wifi, but i think in OS 7 it will detect automatically.
if you have BIS subscription 3G is free.

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Hi i dont seem to be recieving any emails or facebook notifications to my blackberry curve... thanks john welsh

hi i dont seem to be recieving any emails or facebook notifications to my blackberry curve...
thanks john welsh

Hi and Welcome to the Forums!
Let's start with the emails. What method did you configure for email? BIS, BES, Desktop Redirector?
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I get my blackberry curve 8900 to update to 5.0 and get wifi to work?

I bought a blackberry curve 8900 around a year ago on an AT&T plan back when data plans werent required, so it just has minutes and texting. because of an issue i had with data before, i have data disabled completely on my account to prevent any mistaken data being used up and charging me. my AT&T contract recently expired so i called them up and got my blackberry unlocked, and will be soon switching to tmobile.
My problem is that it refuses to update past 4.6 over to 5.0 because of some restriction on it placed by AT&T, and my wifi wont work unless i have data enabled for the same reason. Is there anything i can do? I've tried installing 5.0 from different service providers onto my phone but it never installs properly.

Hi and Welcome to the Forums!
While you can (with just a trick or two) use any carriers OS package for your specific model number, it won't do any good since all 5.0 level OS's require a data plan, regardless of which carrier. So, without that, you can't update to 5.0. Further, it is the data plan that activates BIS -- which is what is used to run the BlackBerry Browser...hence that non-functionality also. Basically, a BB without a data plan is, to many, pretty useless.
There are other browsers that bypass BIS and will use a generic data plan (assuming you have that)...OperaMini and Bolt come to mind. You might give those a try.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My blackberry curve 8520 has lost all my pictures in the lost.dir folder how do I recover them

I have a blackberry curve 8520 and it has moved all of my pictures on my memory card into a folder called LOST.DIR (I`m not 100% sure they have moved there but I found a lot of files in there that seem to be my pictures) I am not sure how I can recover these files, please help! I`m not sure if it has something to do with the fact that a few weeks ago I was taking a picture and a pop up came up and said something along the line of there wasn`t enough memory on my SD card so pictures will save on device memory and I clicked yes. I`ve taken out the SD card and battery several times and that hasn`t worked. I took someone else`s advice an moved the folder into the DCIM folder where I was able to rename one file to . jpeg but I cannot open it. PLEASE HELP!!!!!!!!!!

Hey Tosin29188,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Are you able to locate this folder when accessing the media card from a PC or Mac? Also are the pictures files renamed to a different extension? (For example: Picture.rem)
Are you able to open the media files up on a computer?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve - dead!?!

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