Blackberry curve password issue with alt

Hi,
can any one please resolve this issue.
I had set my password in lowercase alphabets, I am not sure what went wrong that after my phone got locked I am able to enter only special character, I tried 4 time and after that I get an option of entering "blackberry", now I am stuck here.
The concern is that the alt key is enabled, I see the alt icon on the right top corner of my screen, and now when I am trying to enter alphabets its not allowing me too...
How do I go about this...???

Are you saying the ALT symbol is stuck on in the upper corner?
Leave your BlackBerry powered ON, remove the battery and replace to reboot.
Upon reboot, is the ALT icon still there?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Blackberry Curve password issue

My daughter just got a Blackberry Curve. She set the password and then she wasn't able to log back in. When she tried to enter the password, it actually showed the password in the field not asterisks. She talked to a Verizon Wireless person and he wasn't much help. He told her to let the Blackberry reset which she did. She tried setting the password again and she got the same results. The V. Wireless person said that shouldn't happen - I've never heard of that - go to a Verizon Wireless store. Has anyone had a similar problem?
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If the device is less than 30 days old. Go back to the store and tell them you have a 30 DOA. Go to customer service, you don't need technical support. Sounds like faulty software and you shouldn't have to reinstall it or anything like that. Don't let them give you a FRU or field replacement unit. You will get a new device if it's 30 days or less old.
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Stevie Ray! 1954-1990
** Don't forget to resolve your post with the accepted solution.

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I have the same problem and could not unlock my blackberry curve 3g 9300 from Canada's wind network.
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After the ten attempts have been used, you must get RIM to unlock the device.
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Is this about exactly the same issue as you just posted about in this thread?
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Is it a brand new service for you? Or did you have another phone through them previously.
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My BlackBerry Curve 8520 got wet a few days ago, it's since been left to dry out with all parts removed on top of my Virgin Media box. I checked for damage today & it appears to be working fine, apart from the fact that it's stuck in alt mode.
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Hi!
When this happened to me, I searched endlessly for a solution but I couldn't find anything that didn't involve going to a repair centre or taking my phone to pieces. I was hoping for a simple solution! I was really frustrated as my phone's relatively new and well looked after and I couldn't do a thing. After about an hour of doing everything I could, it fixed itself and I forgot about it.
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Hello cj1979
Welcome to BlackBerry Support Forums
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Click " Like " if you want to Thank someone.
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HUMZAZN,
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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It is possible your phone was used by someone else with another account. Many of these phone bought online, or from non authorizied dealers for Blackberry can be returned phones, or refirbished, and etc., that were activated on previous accounts.
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Blackberry curve password issue with alt

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