Blackberry curve stucks

Recently took the blackberry curve and facing a serious problem. When ever i was in a call, suddenly the phone hangs/stucks and the whole screen becomes white for few (30) seconds or so and eventually call gets disconnected. This is happening quite frequently these days.
any idea how to fix this issue?

Have you tried resetting your device by removing the battery for 1 minute. Afterwards the device will reboot (~1-3 mins). Try it afterwards
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HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
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Blackberry Curve 8530 Stuck on White Screen

Hello there,
I need help!
My Blackberry Curve 8530 is stuck on a white screen with battery image in the middle of the screen with a red line accross it. The BB was working fine, but for some reason froze up, and it wouldn't respond to anything, so I took the battery out and put it back in and since then the phone is stuck on the white screen with the ddescription described above.
Just to let you know I have dwonloaded the sofware and installation loader from my carrier. I connected my BB to my PC via USB cable- the PC rocognized the device at first and istalled the drivers, but when I run the application loader it says that the BB is not connected and I have the option to connected and retry it---I did, I disconnected the USB and re-connected, tried it again, but I keep geeting the same thing. Not sure what to do next-
Can someone help me with this issue?
I appreciate any help in advance.
Thanks!

Hi thesanto,
Try the instructions in the below article.
http://www.blackberry.com/btsc/KB10144
Thanks,
-FS
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BlackBerry Curve 8520 stuck in alt mode

My BlackBerry Curve 8520 got wet a few days ago, it's since been left to dry out with all parts removed on top of my Virgin Media box. I checked for damage today & it appears to be working fine, apart from the fact that it's stuck in alt mode.
Any suggestions on how I can get it out of alt mode? The button doesn't appear to be stuck. The 'alt' icon in the corner changes to '123' when I select the left shift button, but when deselected it changes back to alt mode.
I've done a few battery pulls, removed all third party applications & re-installed its OS.
To be able to type normally with letters I have to either hold down the 'return/back' button, 'X' 'V' or 'B' button, or the '$' button. Whilst holding these I can select whether I want 'alt' or not, but then it returns when I let go anyway.
Thanks in advance for any advice you can give.
Was using the phone just on BB messenger, holding '$' button to type letters & the alt mode went off on its own! Hope it doesn't come back now!
Solved!
Go to Solution.

Hi!
When this happened to me, I searched endlessly for a solution but I couldn't find anything that didn't involve going to a repair centre or taking my phone to pieces. I was hoping for a simple solution! I was really frustrated as my phone's relatively new and well looked after and I couldn't do a thing. After about an hour of doing everything I could, it fixed itself and I forgot about it.
Luckily, whwn it happened again I was with my boyfriend who asked me to let him have a look. I was adamant that he wouldn't be able to fix it - I'd tried everything!
When he handed it back to me, no longer stuck on Alt, I was amazed. Now every time it happens I simply press (hard) and hold the Alt button for a second or two and that fixes the problem! Amazing.
I just knew I had to post it on here to save people time, anger and money, so I created an account. Hi!
L.

BlackBerry Curve 9330 stuck on White Screen

Okay, my Curve is stuck on a white screen. I've taken the battery out and put it back in, but that didn't work. Also, it connects to the Desktop Manager as if nothing is wrong. I can't turn it off manually either. Any help please???

Hey Kenny1991,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry Curve 9330 smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 9360 stuck on loading screen

So this Curve is very very new, as I just got it yesterday, but it seems to be stuck on the Blackberry loading screen, followed by the red LED light. The phone was in perfect working order until I updated the Blackberry App World, a fairly large download (~1k KB). If someone could help me sort out this problem I would appreciate it
Cheers,
Ben

Hey Kenny1991,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to bring the BlackBerry Curve 9330 smartphone back to life: www.blackberry.com/btsc/KB10144
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Curve 9220 Won't Switch stuck On only red light blinking RED LIGHT! HELP!

my blackberry is stuck on red light blinking oleas help me no problem if all the data is lost i dont care i want my phone back it hase been 3 -4 weeks . light is blinking until the battery goes down and it wont charge also i have to get the battery charged by other phone plzz help mee........

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry curve 8520 stuck at a screen after boot

The Blackberry is stuck at origial Blackberry smartphone screen

after updating BBM. i rebooted as required. A few hours later i noticed the spinning circle thing that means the phone is busy was visible, and the "secure connection" message came on screen, usually associated with a Wi-fi connection, even though the wifi was turned off on connection manager. As all this was freezing the phone or slowing it down from regular use (i.e: texting and calling) i did a battery pull. After the boot finished on the black blackberry scren i got the screen for my service provider (O2). This is usually followed by the "verifying security software" screen followed by SIM Pin entry but it did not go there. Have done several battery pulls since, tried booting whilst connected to BB Desktop, try using the 'AppLoader' option as instructed ("c:\program files\common files\research in motion\apploader\loader.exe" /nojvm) zand left the phone for 5 HOURs which it appeared to have frozen on the 1st stage on laptop. after accidently disconnecting device from laptop, the AppLoader continued before saying all updates on the device were succesful. Tried to reboot. Same original problem. Stuck on service provider screen before verifying security software and asking for SIM Pin.
Clearly this is a RIM issue with an app update AGAIN and my phone appears to be **bleep**ED! Not for the 1st time. it only occurs when its a BLACKBERRY APPLICATION, not other app providers, such as facebook or whatsapp for example. Basically Im sick of this phone, Always freezing, not booting, or doing stuff in the background that affect NORMAL OPERATION like making calls! (What if there was an emergency for example? I cant do a 999/112 call cuz my stupid "smartphone" is stuck doing something i dont need it to or not even switching on! Yea thanks RIM/Blackberry or whoever you **bleep**ing are! PS: clearly I AM **bleep**!

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

Twitter and BBM Problems on new Blackberry Curve 9220

Hi Everyone!
I just bought my new Blackberry Curve 9220 from Globe (A Philippine Service Provider). . So I installed the newest version of Twitter on my phone and it says that there is no internet connection even if I'm connected to my wifi. I can't upload my photos to Twitter but I can tweet and send DMs.Regarding the BBM problem, I can't connect my BBM with my twitter and facebook, it's always stuck on step 2 which says that I need to turn my radio on. I tried to connect it with the radio on but it still won't work. Please help me.
Thanks.

rielwagan wrote:
I got the same problem! i can't use twitter, facebook and also internet browser even if my BBcurve is connected to my wifi, my wifi is working properly in laptops and desktop but when it comes to my bbcurve its not working why is it like that ?but when my phone is connected to other wifi routers it is working properly but my in my router And i also got a problem when it comes to the BBM i can't see the pictures of my contacts and they also cannot see my display picture ( someone help please (
Hi and Welcome to the Community!
Please scroll up and read post 2 in this thread...there is a very important question in there that, for your situation as well, needs to be answered. Further, the other information in that post might apply to you as well.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Blackberry Curve 9310 won't reconfigure my Google email

I accidently pressed something on my Blackberry Curve 9310 and it caused all my phone calls and Google emails to run together for awhile. Well,I finally fixed that,but now I can't send any pictures from my phone to my Google email without me getting a message that I'm being redirected to the Setup Wizard because messaging isn't configured. I then get to Setup,press email accounts,and I'm stuck.....nothing happens. My phone won't do anything. I can read my emails,but cannot send anything to my email,and I like to send my pictures from my phone to my Google account to edit them before posting them online anywhere. I have tried the Service Book thing,but nothing works there either. Please help...this is very frustrating!!!

Hello jennieluv
Welcome to BlackBerry Support Forums
Please try those steps in the same sequence ,
1- Register your Handheld .
KB00510 : How to register a BlackBerry smartphone with the wireless network
Wait till a Registration messages comes in your message box.
2- Delete and Resend your Service Book
KB05000 : Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 : Send the service books for the BlackBerry Internet Service
( Wait till a Registration Message comes in your message box for each email that you have configured on your device )
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
try it and let see if it helps this time .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 9630 scroll won't work

I have a blackberry curve 9630, and my scroll thing does not work. I've tried updating my blackberry but now my phone is stuck to "THIS HANDHELD INCLUDES SOFTWARE..." page and now I can't use my phone at all..

Hey pascale_p,
Welcome to the BlackBerry® Support Community Forums.
I would suggest to do a clean reload of the BlackBerry® device software as shown here:
How to perform a clean reload of the BlackBerry® Device Software for Windows
http://btsc.webapps.blackberry.com/btsc/KB11320
Please test before restoring any data to the BlackBerry® device.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry curve frozen

Hi,
I have a blackberry curve 8520 and I received a text message from my mate the other day, went to click back off it and return to the main screen but it had frozen waited 20 mins and it was still stuck so i battery pulled. upon putting the battery back in the loading screen came up and got stuck around 75%. Ive tried everything such as battery pulling for longer and waiting. left the phone overnight on and also left it switched off without battery and nothing has worked. I even tried to wipe it on my desktop manager but it cannot even connect to my blackberry. What else can i do?!! Please help as ive only had this phone a short while and have never had any damage to it!

Do you have enough free space?
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14320

Update problems with blackberry curve 9360

I need help, I downloaded the latest software update for my blackberry curve 9360, during installation the freezes at 9%, I've looked everywhere for the answer to fix... I've tried safe mode but it doesn't let me select the 'OK' option, I downloaded the bb desktop software where it can find my phone but down the bottom right corner it just says connecting, would really appreciate the help

Hi and Welcome to the Community!
(Credit JSanders)
There are two methods of recovery for you to try:
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect:  Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

BlackBerry Curve 8330/BlackBerry Storm Dilemma

So I'm a college student and it was just time for a new Cellphone and I wanted the BlackBerry Storm. I was going through with the deal on a particular site that had it lower priced than the original price. So I was filling out the contract and by the end decided, it may be cheaper to get another phone. (Well I didn't decide this, but it's not the point)
So instead I go and checkout the BlackBerry Curve 8330. I'm filling out the contract and I fail to realize during the process that it's basically around the same price as the BlackBerry Storm with all of the features that add up at the end. So I go ahead and get it.
After the fact I do the math and finally realize......"HEY! For the price I might as well have stuck with the BlackBerry Storm."
So now I'm just wondering, before I beat myself up too much if there is any reason to beat myself up. Is the BlackBerry Storm really that good or am I better off with the BlackBerry Curve or does it matter? I really wanted a new TouchScreen phone and I liked the look of the Blackberry Storm. Not to mention I'm finding out that the Curve is rather old right. Although I do like the Curve. So yeah.
Any input will be greatly appreciated. I just joined just to ask this so I hope it was worth it.
Thanks.
I pay your bill and I maintain your place of residence.
I use you yet I get no use out of you.
You're there for everybody else. Why aren't you there for me?
What has your RingBack Tone done for you lately?
Solved!
Go to Solution.

So, I got the Storm.
Has some really jiggy action problems on the keyboard and in other areas.
I found the Curve so much easier to operate in just minutes of playing with it at the store.
I just got back from Verizon where another guy was having the same problems. He had the Curve prior to the Storm and recommended the Curve over the Storm.
He pulled out from Verizon and went to AT&T for the new Bold.
I think you can chill and enjoy the Curve.
I am sleeping on it and may go back pay $35.00 restock and get the Curve. But maybe not. My 12 year old son is talking me into staying with the jiggy Storm.
I'd say stay with your Curve and move on!
Peace,
MQ

Blackberry curve stucks

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