BlackBerry curve touchpad 9360

Hii!!
I need help regarding my touchpad on my blackberry curve 9360 the problem is I can scroll up and down right and left etc but when I go press to go on to do.etbink kt won't let I tried taking the battery out and still won't work is there any way of me being able to fix this mysekf??? 

Hello HighlandCow and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having an issue with your trackpad on your BlackBerry® Curve™ 9360 smartphone.
If you hit the space bar on this message, do you eventually reach the OK button so you can dismiss this screen? 
Seeing as the trackpad is still acting up after the software reload completed, it would be advised you contact your point of sale for hardware investigation. 
Thanks!
-HMthePirate
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Similar Messages

  • New Blackberry Curve 9360 is still charging at 18 hours. What is wrong?

    I have a new blackberry curve 9360 that i got yesterday. i charged it first time (until 100%) for about 2-3 hours. then i did the usual downloads (bb app world, yahoo, emails, etc) and since it was already around 15%, i charged it. now, it has been charging for almost 18hours but it still is not 100% charged. is something wrong? is this normal? i heard of 16hours, but not of over that. pls help..

    Hi and welcome to the forums!
    Are you charging the device with a electric outlet charger or are you charging using the USB cable to your computer?
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  • Blackberry email setup not opening curve 4 (9360)

    I'm using BlackBerry Curve 4 (9360)
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    Hi! 
    Welcome to the forums, sorry you're having issues regarding your email.
    I would like to know, is there a specific error message that appears whenever you try to set-up your email?
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    Keep us posted. Cheers!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • I cannot find the internet browser icon on my blackberry curve 9360

    Hello everyone, I'd really appreciate some help please!
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    Hi wilkasmum
    This article will guide you how to solve that problem: The browser icon is missing or not shown on the BlackBerry smartphone
    Good luck.
    • Click Likes to appreciate those who helps you
    • If your issue solved, mark the best post in your thread as Solution

  • Pdf file support in Blackberry curve 9360

    HI,
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    Hi anandkulthia,
    Welcome to the Support Community!
    PDF files can be viewed as attachments on your BlackBerry® Curve™ 9360 smartphone but native PDF file viewing is unsupported. You may be able to find a 3rd party PDF viewer application in BlackBerry App World™ storefront that might help with this. http://bbry.lv/bM0QK5
    Thanks.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • Blackberry curve 9360 shuts down even when full battery

    Can anyone help me pls? My bb curve 9360 phone shuts down even when almost full battery. Then when i try to reboot by taking in and out the battery, it shuts down again many times. i changed my sim card recently cos the old one spoilt. the battery drains very fast. i deleted many apps. i reduce backlighting to min. i reduce time for the screen to off. i off location services. i increased the interval for updates for my apps till very long. i noticed when it is connecting to 3G network it shuts down. and keeps shutting down upon reboot. battery runs out very fast. but can also shutdown on full battery. it also auto shuts down when i am using apps or connected to internet. Can pls help to resolve? Thanks. appreciate.
    Solved!
    Go to Solution.

    try
    The on-device battery meter is 'off sync' with the actual battery charge. There are a couple of ways you can try to repair this...
    Leave the device to charge an hours or so, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. Watch over the next couple of days to see if the charge and the battery use is in sync.
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    VIA | JSanders
    http://supportforums.blackberry.com/t5/BlackBerry-Curve/Blackberry-Curve-9300-Automatic-shut-down-Pl...
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • Blackberry Curve 9360 says connected to wifi but when I open browser it give me an error

    Hey i recently bought a blackberry curve 9360. I have not been able to connect to my home wifi which is protected as well as a free wifi hotspot at my university. The phone says i am connected to wifi, however, i cannot open a website on my browser.
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    Hello
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  • Blackberry Curve 9360: How to fully turn off?

    I have recently got a Blackberry Curve 9360 running on O2 UK and the latest update of OS 7 and love it, but want to turn it off over night without setting times for it to turn off and on. I have looked at many posts on forums and want to fully turn it off, as when i click the 'power off' icon or hold down the end key, it just goes into standby. when i set an alarm, it gives me the option to 'turn off' or 'full power off' but they both do the same thing. a battery pull does NOT work as it just turns on again straight away. Help me please! 
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    Ok, I've read what you said.
    If you press and HOLD the "end call" key, far right of the trackpad, hold it for about 5-6 seconds, you should get TWO choices, power off and Full power off.
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    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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  • Cannot make calls or recieve calls from this one number blackberry curve 9360. Help!!!!

    I have a blackberry curve 9360, My friend calls my phone and I never get her call, her call goes straight to voice mail and my phone doesnt ring. But we can text each other. I also tried calling her 3 times, she has an iphone and her phone doesnt ring or show history of my call. Im pretty sure my call didnt go through. Can someone please help me resolve this issue?

    Have you tried calling your Carrier and have them fix the call forwarding and voicemail?
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Update problems with blackberry curve 9360

    I need help, I downloaded the latest software update for my blackberry curve 9360, during installation the freezes at 9%, I've looked everywhere for the answer to fix... I've tried safe mode but it doesn't let me select the 'OK' option, I downloaded the bb desktop software where it can find my phone but down the bottom right corner it just says connecting, would really appreciate the help

    Hi and Welcome to the Community!
    (Credit JSanders)
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    Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Can't connect my blackberry curve 9360 to my internet home router

    hey everyone, so I have a blackberry curve 9360 and I wanted to connect my blackberry to my home router while I'm at home, but away from the computer, so I did this:
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    1. Delete the saved home WiFi network from your BlackBerry saved WiFi profiles.
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    good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry Curve 8520 - Broken Touchpad?

    FOLLOW GUY-CP'S GUIDE IT WILL WORK.....
    I JUST REMOVE MY BATTERY AND SIM AND PUSH THE METAL PLATING AT THE BACK OF THE TRACKPAD THEN I PUT IT ON AND I'M SURPRISED BECAUSE MY TRACKPAD FUNCTION FAST...
    PLEASE TRY IT FOR YOUR OWN GOOD...
    JUST TRY NOTHING ANYTHING WILL HAPPEN...

    There is a worked-for-most solution in
    http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Trackpad-freezes-BB-8520/td-...
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  • Blackberry Curve 9360 stuck on loading screen

    So this Curve is very very new, as I just got it yesterday, but it seems to be stuck on the Blackberry loading screen, followed by the red LED light.  The phone was in perfect working order until I updated the Blackberry App World, a fairly large download (~1k KB).  If someone could help me sort out this problem I would appreciate it
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    Hey Kenny1991,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Follow the steps in this KB article to bring the BlackBerry Curve 9330 smartphone back to life: www.blackberry.com/btsc/KB10144
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Cannot connect to the net using my wi fi on my blackberry curve

    hi there, i cannot connect to the net using my wi fi on my blackberry curve 8520. wen i go in to settings and click on to manage connections it as a tick at the side of wi fi  and says TALKTALK- 3B0BD4 and a tick at the end. if i turn my mobile network of my signal goes,  and when i try to connect to the net a message comes up saying  unable to connect to the internet, please try again later. if the problem persists please contact your service provider.when i try to set up a new wi fi connection and scan for networks it comes up with TALKTALK-3B0BD4 and undernieth it says connected and the signal is full at the side of it? many thanks maria

    i cannot browse the internet thru wifi using bb curve 9360..when i checked  my wifi settings it  says that im already connected but when im trying to browse it says cannot connect contact your service provider

  • Transitions on blackberry curve 8520

    Hi All,
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    Hello and welcome to the Community!
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    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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