Blackberry Curve won't sync properly with Outlook 2007

Hi
I've searched the forums and can't find the answer to my problem so I wonder if anyone could help.
I keep all my business contacts on Outlook 2007 (there are almost 3,000 of them so I can't wipe them).
Recently, I downloaded the Version 7 of the Blackberry Desktop software. I then got an error message that I searched the forums for and discovered that many others had the same problem. The 'fix' recommended, until Blackberry resolves the issue, was to uninstall version 7 and reinstall version 6. I did this.
Now, however, I can't seem to get my Outlook calendar syncing with my Blackberry, and it keeps syncing the wrong address book. For some reason (goes back to an old desktop upgrade and doing backups - it was a friend who did it and I haven't a clue about such things) I have three different 'sets' of contacts or 'address books' in my Outlook 2007. None of them are syncing.
Basically, I want to have just one set of contacts (i.e., one single address book on my desktop Outlook 2007) and one single calendar, and have both syncing correctly with my Blackberry Curve.
Does anyone have some kind of real 'idiots' guide' to how to do this, please? I've tried doing a search for the correct 'path' etc., but it frankly just confuses me.
Many thanks.

When I've had challenges like this.. and searched and searched for solutions, I eventually contacted my provider who then put mt on to BB support direct... that's when I got an expert on the phone and they sorted it out in no time flat once we went back over exactly what had happened...
That'd be my suggestion.. but then again, my phone was supplied by my povider..
I've got a 9800, so the menus etc are different I guess..
Good luck

Similar Messages

My 3gs won't sync contacts with outlook 2007

No matter what i try, i can't get my 3gs to sync my contacts with outlook 2007.
Anybody had this problem and figure it out?

What have you tried so far?
Which iOS is your phone running on?
Basic troubleshooting steps.
1) Connect your phone to iTunes; click on your phone's name; Select "sync conatcts with outlook" from the other window.
2) Make sure your outlook is configured to a mail account. If you don't use mail account on outlook, configure it anyhow.

Curve 8520 not syncing OK with OUTLOOK 2007 - Time Zone problems

I have a BB Curve 8520 with OS 5.0.0.136
BB Desktop Manager is Version 7.1.0.33
Desktop PC OS is WINDOWS 7
MS Office OUTLOOK 2007
Time for W7 set to automatic internet update
Time zone for W7/Outlook2007: (-3) Buenos Aires
Time for BB 8520 set to MANUAL (same time as W7 set manually - No network time update)
Manually set BB Time Zone: (-3) Buenos Aires (No auto time zone update)
I do not travel anywhere where I may need automatic time zone change.
The Desktop is set not to sync time from BB with the Desktop PC time.
I set up an appointment in OUTLOOK 2007 at 08:00 hs. When I sync calendar (biderectionally) with the BB, the appointment in BB appears one hour late => 09:00 hs.
If I set an appointment in BB (say 09:00) and sync calendar, it appears in OUTLOOK 2007 one hour ahead (08:00)
If I set BB Time Zone to (-4) Santiago, then both appointment times are the same.
Any clue as to how to solve this strange behavior will be most welcome!
With BB AND DESKTOP PC times equal, and both BB AND DESKTOP PC Time Zone set to the same (say (-3) Buenos Aires), appointment times should be the same in the BB and the Desktop PC.

Morning.
Let's try this. Read through this thread. You probably have a corrupt record somewhere in your calendar.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=48042&query.id=197058...
Here's the link to setting up advanced logging:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=1&docTy...
Thanks for your patience. Let us know how it goes.
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

Sync problems with outlook 2007 calender

I am new in this type of comms.
BUT: I have a Palm Tungsten T5; have Palm Desktop 6.2.2 with the update for Windows7.
I have a sync problem with outlook 2007 calender; contacts, ToDo, memos all ok.
HotSynLog says: there are multi-day repeating records. [i knew that they do not sync, hence i deleted them PRIOR to syncing]
I found the listed records BUT either on dif days and they are "no timed" ones! and NOT multi-days ones.
I deleted them anyway - did a re-sync. With no different result. Still listed - though deleted and now non-existent.
Error code: OLERR: 03-000F (0xaf604005) and others - if this means anything.
Post relates to: Palm TX

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

My iPad won't sync calendar with Outlook Exchange but my iPhone will

This is not the Outlook Exchange calendar cancellation problem reported elsewhere on this forum. Our organization has had this problem, but what I describe seems to be different.
I am running an iPhone 4S and an iPad 3, both on iOS 6.0.1. Our organization runs Outlook Exchange 2007.
My iphone syncs perfectly with Outlook Exchange. However, my iPad does not sync properly. On the iPad, only a few appointments show up. If I try to refresh the sync, the few appointments on the iPad disappear while I am watching.
Outlook Calendar on my office desktop on our network seems to work well.
Any suggestions? I have tried rebooting but that hasn't helped.

Have you tried deleting the Exchange account, and adding it again fresh? I had similar problems and this fixed it for me.

Iphone4 won't sync contact with Outlook/Exchange 2007 - can't afford to lose these contacts either

Hello,
I have a user who has been using an iPhone 4 for over a year now, and has built up a large list of Contacts on the device. Unfortunately, unlike every other iPhone user, his Contacts have not been sync'ing with Outlook.
I know I can go into "Settings", "Mail, Contacts, Calendar", Contacts and "Default Account" and change it here. However, I do not want to lose any of these iPhone Contacts. I would like to be able to back them up, and then sync them into Outlook.
Can someone please advise on the safest steps to do this?
Thank you,
Liam

A couple of weeks ago a similar question was posted and a member responded with the following link
http://www.iphonebackupextractor.com/
I haven't tried it since we force encrypt our backups through IPCU, but is looks intriguing and like it might work for you. According to their web page they export backed up contacts to a csv file so they could be imported into the Outlook client....hope this helps.

Please Help... Sync BB8900 with Outlook 2007 and Vista.

I have trawled the web looking for an answer to this question and can't find any answers, please can somebody help me !!!
I have owned my 8900 Curve for about 2 months and love it, I used to sync it with my old computer running Windows XP and Outlook 2007 and had no problems.Unfortunately that computer died and I have upgraded to a new PC unning Windows Vista, my problem is this... When I try to set up the sync options for my calendar,contacts etc I don't get the option to sync it with Outlook, I only get the option to sync it with
1... ASC II Importer/exporter
2...Yahoo.
I rely heavily on my BB being up to date and without this function may as well go back to my old PDA.
I have tried re-installing Desktop Manager a few times and even downloading older versions of it to see if this fixes my problem, all to no avail.
Please,Please can somebody help.
Thank You In Advance.
Stuart

Hi,
By the "media control" I take it your were referring to the Vizkids Post, suggesting the mediad manager not be installed?
I didn't say that, I agree with it, but I didn't say it.
Stulew99 Wrote:
"Why we should have to do this I have no idea, surely if something is
sold with an application then it should work with the latest operating
system and latest outlook version)."
A friendly tip as this is your first thread, The User who suggested that has 4 more posts than you. He is new to the forum as well.
What worked for his problem, might not work for yours, in this case it wouldn't have affected it at all. When you get stuck or need some
research go to the upper left hand corner where the grey search box is. Type on keyword for your problem, I would put vista outlook 2007
desktop, to start. You will see the history of the problems reading those subjects. You will see green resolution marked on most
Follow those resolved threads and see how it relates to yours, and how it was resolved in the past. Be sure to write your search results in you thread other users can then see what you've tried and found and help you quicker
As you get more experience you will get good use from the Support and Services grey tab at the top of the page.
That's where the link I posted came from. Please take my comments the way they were intended, as helpful advice, OK?
I need some specifics on your Vista OS 32 or 64 bit?What version of desktop manage have you tried, removed reinstalled etc.?
Okay flesh things out a little, you installed desktop manager with full access rights as an administer on Vista,correct?
The installation was error free?
You setup the your email and when you went to configure the synchronization options, you had what options, I know
you didn't have Outlook.
What steps did you try to resolve the problem?
Did you change any settings in Outlook, review the desktop setup in the manual?
How far did you get on article I left you regarding MS Outlook tips?
Ok let me know the detail for those questions,thanks,
Regarding the clean procedure post, The first part of the procedure states:
"To install BlackBerry Desktop Software on a Windows® based computer that
had a previous version of BlackBerry Desktop Software installed,
complete the five tasks outlined below. These tasks should also be
completed if the BlackBerry Desktop Software installation or
uninstallation procedures did not complete successfully."
Going on, it explains and shows how to make sure all the registry entries, program files and remnants , along with file traces
were made In Vista and are completely removed. A lot of desktop manager issues especially in the Vista OS can be traced to old
registrations made by a previous DM installation.
Please let me know what parts are not clear.
Thanks,
Bifocals
http://na.blackberry.com/eng/deliverables/5837/BlackBerry_Desktop_Manager-4.7-US.pdf
Message Edited by Bifocals on 05-12-2009 03:29 PM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BB 8830 syncing problem with Outlook 2007 after Google calendar

Hi
I have a BB 8830 WE that was working fien with Outlook 2007. I recently started syncing with Google calendar and I believe since then I get an error message everytime I am syncing with Oultook 2007: it works fine when it is scrolling through teh contacts but when it reaches calendar items it stops and gives me an error message: BlackBerry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience.
I tried to repair Outlook 2007 as recommended by Google Calendar but it has not worked.
I woudl appreciat eany help or suggestions.
Thanks
Alfred

http://support.apple.com/kb/HT1692

Error when syncing iPhone with Outlook 2007 since updating iPhone to 1.1.2

Since updating to 1.1.2 I receive this message "OutlookSyncClient has stopped working". I am running Vista Business with Outlook 2007. Prior to updating to 1.1.2 I had no issues. I have tested this running iTunes 7.4.3.1 and 7.5.0.20. My contacts sync with no issues, only my calendar does not work. Has anyone else ran into this issue and have you found a resolution/work around?
Thanks,

Jeff33,
You may find some of the steps in this troubleshooting article will help you out:
http://docs.info.apple.com/article.html?artnum=305845
Hope this helps,
Jennifer B.

IPhone 4 won't sync calendar with Outlook 2010 and Windows 7

I have iPhone 4 and have noticed my Outlook 2010 (32 bit) calendar won't sync in either direction with my iPhone. I run Windows 7 (64 bit version 6.1 Home Premium). ITunes (10.4.1.10 version) sees my device and I even checked the serial number match. Entries in my calendar on the phone don't appear in Outlook and entries in Outlook don't appear on the phone. I have double checked all the settings and they all seem correct, so what is happening here?

Did you try the troublshooting mentioned here? Troubleshooting iPhone and iPod touch contact and calendar syncing via USB on Windows
Start with resetting the sync history:
Reset Sync History
If you find that some of your data syncs to your device but you see an unexpected number of changes or modifications, you may need to reset your sync history. This causes iTunes to prompt to Merge or Replace information on the device when you next attempt to sync your information. To reset your Sync History:
Open iTunes.
From the Edit menu, choose Preferences.
Click the Devices tab.
Click the Reset Sync History button.

I bought a new computer and now my phone won't sync calendar with outlook

I bought a new computer and after I set up Windows with Outlook 2010 I tried to sync my Iphone with Outlook, but no luck. The phone used to sync with the old Outlook program.

Did you transfer all of your iTunes content/iTunes library to the new Mac? If you didn't, have you transferred purchases into the new iTunes library from the iPad?

8130 Calendar sync problems with Outlook 2007

I have Sprint 8130...and all is okay...until today. I am used to Active sync (from my old HTC Mogul), not RIM software. When I sync'd a week ago, the first time, all was great (accept for the confusion I still have about where the inet explorer favorites went). Today, I plugged in for the second time. All seemed great, except that now most of my calendar items are no longer in Outlook. They are still in my Pearl, though.
I have tried to sync the other way, but to no avail. Ideas?
Solved!
Go to Solution.

So, that did not work, and I ended up on a differnt board where I found the answer....it is a known software glitch with DM since 12/07. It happens when you have multiple email addresses set up on your phone. It can work fine for weeks/months, then one day it just happens. It can happens no matter who your provider is. RIM still has not fixed the sofware issue (unless the Altel .81 fixed it...). It results from having 'multiple calendars' and only one syncing back to Outlook. The only way to fix the issue was the following:
a) Make certain Outlook is COMPLETELY up to date. Manually enter any calendar items on the BB which have not been synced over to Outlook.
b) On your BB, look at Calendar > Options > and you will see the different calendars available. Go back to the main calendar page and and press Menu, and you can view the calendars for each email profile. Decide which email profile you want your calendar entries to reside under, and which is your primary email address for this.
c) Go to Options > Advanced > Service Books. Highlight over AND delete the entries for ALL other email addresses other than your PRIMARY email address.
d) Go to Options > Advanced > Default Services, and make sure ONLY the one primary email you desire is listed there.
e) Now, connect your BB to your PC via USB, and open Desktop Manager.
f) Now, with your Outlook completely updated manually, do this:
1. Connect your BB via USB to your PC, and Open Desktop Manager on your PC.
2. Open up Backup/Restore > Advanced.
3. From Advanced you'll see a split pane screen. You won't see anything in the left pane. In the right pane will be the databases currently on your handheld device.
4. Highlight on the right side your Address Book database (OR your Calendar database) and click the CLEAR button at the bottom of that screen.
5. After it's finished, close the Backup/Restore window, and check the device to make sure the address book (or Calendar) has properly cleared out.
6. Now, re-sync the necessary contact (or Calendar information) from Outlook (or your database) and you should be set to go.
g) With all that completed, and your calendar appearing in BB... remove the battery on your BB (powered ON) and reboot the BB. This should resend the Service Books for the other email addresses you had deleted earlier. If you find after an hour they are not back, resend the service books from your carrier BIS site.
h) return to Options > Advanced > Default Services and make sure your primary email is still the default email. You want to leave your primary showing in the screen, and save.
I hope this might help some other people. THere is talk about all Calendar syncing issues eing related to this issue (except obvious user issues like not syncing all appointments).
Thanks for you time yesterday.

Calendar Sync Problems with Outlook 2007

I have had my 8300 Curve for about a month now and have had no trouble with syncs until today. Some how my Outlook appointments were deleted, but they remain on my Curve. I have tried various sync configurations to transfer this data from my Curve to Outlook. After the sync, the items remain on my Curve but are not available on Outlook. If I manually enter an appointment on Curve, it will sync, but the other past and future appointments will not.
I have also tried a hard reset, but no luck.
Any ideas?
Solved!
Go to Solution.

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

Sync Issues with outlook 2007

here is the issues in a nutshell.....
1) When I put an appointment into my blackberry as a full day, it syncs with
my outlook as a 2 day appointment. This also happens when I do an all day
appointment in outlook it changes to a 2 day appointment on my blackberry.
2) Also when I put an appointment into my blackberry at a specific time eg.
8:00am meeting it syncs in outlook at 7:00am meeting, one hour earlier…….
Strange
I have been through all the blogs and crackberry.com, and this one but can’t seem to find
a resolution…..
I have downloaded the DST patch for both outlook and blackberry but nothing
changes…… adjusted both clocks on Outlook and my Blackberry as well. I have verified that the BIOS clock is also correct.
I am running the blackberry desktop manager 4.3, Outlook 2007, and have a
blackberry curve 8310, that has v4.2.2.153 software on it.
Any help would be appreciated
thanks in advance

ok...
From experience, I can tell you the two calendars are both default calendars with iCloud. 'Work in Cloud' probably doesn't contain any of previous inputs because your iphone probably defaults to your regular calendar.
For me, I was able to get a good understanding by looking at the icloud calendar at icloud.com and the outlook calendar side by side. I recommend doing so, and playing around with things so you can figure out how they work.
With Outlook, you are going to have locally stored stuff (like Contacts), and your cloud-stored stuff (like Contacts in Cloud). That is why you are seeing two different sets of data. It looks like you dont have any locally stored contact, which is fine. All of your contacts are in iCloud (or...Contacts in Cloud), which should correlate to your iphone. again, it might be best to just pull up icloud.com, and put it side by side with outlook. it helped me get a good understanding of how it works.

Sync problems with Outlook 2007

I had some problems with syncing to outlook 2007: the agenda and contacts where not syncing anymore. I have a 32G 2nd gen iPod Touch (4.1) and using iTunes 10.0.1.22.
Details: some weeks ago suddenly the address and contacts items did not sync anymore in both directions. No error messages appeared after sync, so all looked fine. I found this article http://support.apple.com/kb/HT1692 and noticed that creating a new user account on the PC did work. So, first I tried reinstalling iTunes (because when creating a new user account on the PC it also creates a new iTunes session): no result. Then I repaired outlook 2007 (go to control panel – software - and select change/delete at office 2007) and guess what: the problem was resolved. I just want to share this with you, that repairing outlook could help resolving this problem. Maybe this also works for other versions outlook.
Good luck!

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

Blackberry Curve won't sync properly with Outlook 2007

Similar Messages

Maybe you are looking for