Blackberry Data Recovery from DEAD BB

I'm trying to recovery some data (photos in particular) from a Blackberry that was crushed by a car.  It's not completely destroyed, however... just will not power on at all.
I was wondering if anyone here has some tips for doingthis type of recovery.  I've read in a number of places that one should take it to a "Data Recovery Facility" for recovery, but we ARE a data recovery facility.  We just don't see a lot of Blackberrys.  It's usually laptop hard drives, or SD cards, or memory sticks... things like that.
If we could get in contact with someone from the Blackberry devolopment team, we might be able to find out what type of drive this is, and if there is any type of interface adapter for this device.
I need some help.
Any takers?
Bradley Chapple, Owner
Aspen Computer Services
Phone:  970.443.9599
Computer Repair Fort Collins, Colorado

You're going to need a more advanced forensics to do what you want. There are companies that do this for a business (I know you've stated you're in that business, but you're really not in this business).
I don't think you'll get the answer you need here in the forums, it's just not an answer you'll find made public.
Contact RIM directly. See the contact pages at blackberry.com
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Data recovery from dead Curve 8900

    So I had just cleared out the event log on my blackberry and cleared my internet cache as well. Also, I enabled memory cleaning. It said for the changes to be saved phone must restart. Since then, my phone hasnt started at all. It blinks the red light, the screen goes white and that clock appears to show that its rebooting/ restarting and after 5 minutes the screen goes blank. Then again the red light flashes and the entire procedure repeats itself. When I connected it to the desktop manager it said 'Device not connected'. I dont care if the phone doesn't work again, i just need to know if theres a way I can recover my contacts, memos and pictures from my phone. Please help!

    Hi James, any G3, G4, or G5 running the same OS version will be safe and work if it has built-in SATA, or a SATA card in it. An IntelMac may work if it's running Tiger, Leopard may cause problems if it requires any disk maintence/repair.
    Another option is a Firewire case that takes a SATA drive...
    http://eshop.macsales.com/search/firewire+sata

  • Data recovery from dead Mac?

    Hey people,
    Sorry if this isn't quite the right place to post but thought it would get best results.
    My Mac (PowerMac G5) died the other day - some sort of spillage on the logic board etc, means that the repair will be lots of money, I'm therefore, buying a new one - Mac Pro, in fact.
    The trouble is, I REALLY need the data on one of the drives and can't wait for my new Mac to come through to stick the drive in.
    Any ideas on how to rectify this?
    I know nobody (within close distance) with a G5 to stick the drive in. But being an SATA drive, which other computers could I put it in to extract the data?
    Thanks!
    James

    Hi James, any G3, G4, or G5 running the same OS version will be safe and work if it has built-in SATA, or a SATA card in it. An IntelMac may work if it's running Tiger, Leopard may cause problems if it requires any disk maintence/repair.
    Another option is a Firewire case that takes a SATA drive...
    http://eshop.macsales.com/search/firewire+sata

  • Can I get a data recovery from Apple if my iMac was in the hard drive replacement programme and I wasn't notified about it?

    Basically my iMac just crashed and I searched on Google for replacing my hard drive and came across the iMac 1TB Seagate Hard Drive Replacement Program at http://www.apple.com/support/imac-harddrive/
    Which is that Apple is asking all 2009 - 2011 iMac users to return their iMac for a free hard drive replacement because it currently has a fault in it. After entering in my serial number, I see that my iMac is elegible for a replacement.
    I did register my iMac with Apple, but I didn't receive any email about this program and I lost all my recent data because of the faulty hard drive. I never had an issue before with the drive so this just happened out of the blue.
    Is it possible to get a free data recovery from Apple for this? I find that it was a lack of communication that I lost most of my data.

    I completely understand that it's my responsibility to back up my data but I have it set to every 2nd month, not on a weekly or daily basis to back up the data.
    Apple might not be in data recovery business but could they not acquire a third party to do this?
    This is what happened:
    It was on sleep overnight and when I tried waking it, it was lagging badly. So I shut it down and restarted it. I phoned into techincal support to find out whats wrong, but they were giving me advice to reset the params etc. But i think it made it worse because it didnt want to get passed the white start up screen.
    So I phoned back to ask if it's a usual issue with my version of iMac and the man replied that it isn't common and that I should run the disk utility to check the hard drives health.
    I installed Mountain Lion on a USB and started the disk utility. Then it highlighted in red that it's a hardware fault and cannot be repaired by the disk utility. Therefore the hard drive has a serious fault with it.
    That's when I Google'd for a replacement drive and came across the program. The techincal guy didn't even tell me about it or anything.
    If I knew about this sooner, I would have taken it in for a replacement.

  • Data recovery on dead Time Capsule

    My Time Capsule died and I have files on it that I don't have else where. The Time Capsule is still under waranty, but if I have someone recover the disk for me the waranty will be broken and then I won't get a new one from Apple. Does anyone know if Apple can perform data recovery on a dead Time Capsule AND give me a new one or repair the broken one?

    How old is the TC?
    What model, A1xxx from the bottom if it?
    Apple are telling people to store files on the TC so ring them up and say you were using it as you were told and now it is broken, what are they going to do?
    They generally refuse to do more than swap to a new one.. the whole point of the TC is backup.. not file store.. so it has no way to backup and is considered a sealed unit.
    What is dead btw? On a recent one, a dead hard disk is going to require some work to get files out of, if at all.
    My advice would be to very carefully open the TC yourself and see if the TC works without the hard disk in it.. and plug the disk into a computer with usb to sata box.. you can get some recovery software if the disk does work.. otherwise it needs to go to a data centre. Then put it all back into the TC.. seal it up again.. and present it for replacement.. !!
    http://www.ifixit.com/Device/Apple_Time_Capsule

  • Help with Mac Mini data recovery from damaged harddrive

    So I've recently had a hard drive failure with my Mac. This is the second time it's happened with the first instance being my fault as I overloaded the fan with too much ram and it kept overheating. This time I got it home turned it on and got the icon that has a folder with a question mark. So I rebooted it while holding alt and performed an internet recovery. I tried a repair but it was greyed out, so I contacted apple and they said I should have it checked and attempt a data recovery providing the drive is not badly damaged.
    I have been on the phone to a repair service and they said they can perform a recovery for a minimum of £100 to a max of £200. I'm aware there are places that provide services on badly damaged drives for extortionate prices so I won't be giving them a try. The turn around time is also a maximum of a week. The hard drive is over a year old so I would like to keep the files i have on it as I need them for work.
    Is this a good price for data recovery, or is it possible to get it cheaper at other shops? And is there anyway I could do the same at home for cheaper? If anyone has any places they could recommend that can do the same for a better price that would be great as I'm currently living in London.
    Thanks

    It depends on the nature of the problem what the best solution will be. However in a case where I had a hard drive with a physical problem (rather than corruption), I was able to recover the data using Disk Warrior. Disk Warrior can not only rebuild the hard disk directory (in the even of corruption), but if the hard drive has a physical problem it can build a hard drive catalog in memory and with that create a virtual drive on your desktop from which you can recover files.
    It depends on how sick the drive is but if it is 'merely' terminally ill rather than completely dead it can get you out of a hole. If you hear the drive repeatedly clicking then this is usually a sign of a terminally ill drive. I recovered several hundred GB this way.

  • Data Recovery from Partitioned and formatted Bit Locker Encrypted Drive

    Recently because of some issues in windows 7 installation from windows 8 installed OS. it was giving as the disc is dynamic windows can not be installed on it. so at last after struggling hard no other solution i partitioned and formatted my whole
    drive so all data gone included the drive which was encrypted by bit lockers.
    For recovery i used many software such as ontrack easy recover, get data back, recovery my files professional edition but still i couldnt able to recover my data from that drive. then i found some suggestion Using CMD to decrypt my data first 
    http://technet.microsoft.com/en-us/library/ee523219(WS.10).aspx
    where it shows it successfully decrypt my data at that moment my drives were in RAW format excluding on which windows is installed and then in CMD i check Chdsk which also shows no problem found. but now problem is still i coudnt able to recover
    my data then i format the drive D and again tried to recover data using above software after decryption still no result. 
    Now i need assistance how i can recover my encrypted drive as it was partitioned and also formatted but decrypted also as i have its recovery key too. thanks

    Hi ,
    I am afraid that we cannot get the data back if the drive has been formatted even if use the
    BitLocker Repair Tool.
    You’d better contact your local data recovery center to try to get data back.
    Tracy Cai
    TechNet Community Support

  • Data recovery from external hard drive

    I'm sick! I was attempting to format my flash drive and I accidentally chose the wrong drive and formatted my Toshiba 3.0 external USB hard drive with over 350GB of data on it. Is there any way at all to recover my files?

    Lots of programs out there from which to choose. In the meantime, don't access the drive.
       18 Free Data Recovery Software Tools
    -Jerry

  • Data Recovery from an encrypted Time Machine HD

    Does anyone have eny experience with having data retrieved from a time machine hard drive that is encrypted? I've clean installed Mountain Lion and now can't get at my time machine to restore files.
    Apple support recommended I posted here and explore 3rd party recovery servies.
    Please please anyone!

    v8r wrote:
    It was my first time machine back up. Mid way I felt that it is stuck so I powered down my mac book pro. Now its not booting. I gave the details in a simultaneous thread "Gray screen, spinning cog and midway to first back up of time machine". I am assuming that if I have lost all the data on my harddrive, can I at least get some from the incomplete time machine back up.
    well, it might be possible but it won't be in any form that you can retrieve automatically. so your first priority should be to get your computer to boot and after what you can start worrying about getting your data from an incomplete TM backup. I've done that it the past and it works sometimes but it really depends on the situation. I had to do it from terminal too as it didn't work from finder.
    but it need not be that you lost all data on the main drive. boot from the SL install dvd and see if disk utility sees the drive. if so, repair the drive and try booting from it. if you have disk warrior it might help too if disk utility can not fix some errors.
    Thanks,
    v8r.

  • Data recovery from a disk that is unmounted

    Here is my problem:
    disk utility had indicated that I had a couple of bad blocks in my start up disk and recommended that it be replaced. Since I already had a second internal hard drive with plenty of room on it, I simply installed OS 10.4 on the second hard drive and designated it as the startup drive.
    Then I ran maintenance on the problem drive. After spending an hour or more grinding through every sector it appeared that the drive would pass master. However for some reason it hung up, stopped making progress and disabled my computer, i.e., I could move the cursor but could not click anything or select anything. Finally my only choice was to manually shut down and restart. Restart seemed to work fine except the disk on which I was performing maintenance did not show up on the desktop.
    Finally I was able to locate it using disk utility and discovered that the mount point was missing and it was not mounted. Of course this is what I should have expected since techtool pro unmounts a drive while it performs maintenance and when I had to interrupt, it did not remount.
    I spent three days trying to find a way to remount it, including downloading MountMe. Strangely when I ran MountMe it recognized the drive and gave me a successful remount message, but the drive was not actually remounted according to disk utility.
    I have moved the drive to a different G-4 with no more success.
    my greatest problem -- I had used Backup from .Mac but apparently was not careful enough about where the backup file was located. Generally I download to my desktop and then if I want to save a download I move it to an appropriate location. Unwisely I had done the same with backup which means of course that when the old startup drive crashed it took my desktop files with it.
    Included among those backups were all of my financial records (Quicken) for the year. Three checking accounts, all of my credit card accounts, all of my business accounts, etc. I am talking about days of contacting credit card companies and banks for replacement of records for the year and, worse yet, they don't have the details in their files regarding the accounts to be charged nor do they have any info about inter account transfer, etc., etc., etc.
    So, I am looking for a reasonably priced service provider to copy my defective hard drive for me. I don't think there is any problem with the data on the drive, I just can't get it remounted.
    Maybe someone knows how to work around the mount point problem????
    My main desktop computer is a G-4 quicksilver with dual 800, OS 10.4.3 and 1.4 GB of memory.
    thanks,
    John Cleek

    Whenever someone reports issues with their drive my first question is always, "Do you hear any unusual noises coming from the computer?"
    What I'm listening for is anything like grinding, scraping, what we always call 'ping-ponging' or other unusual clicking noises that would indicate a mechanical problem inside the drive. If you don't hear anything unusual then the problem is more likely to be corrupt volume information or a broken hard drive controller board.
    If you hear noises then my recommendation is to stop trying to get anything off the drive because any more attempts would do yet more damage.
    The only data recovery company I've used is www.drivesavers.com. I've called them multiple times to get quotes and their reps always seems to actualy have an idea what they're talking about. It is very expensive to use a service such as theirs but sometimes it is the only option available.

  • Data Recovery from crashed Hard Disk

    Hi,
    My HP Pavilion Laptop's internal Hard Disk (Seagate) has crashed Suddenly and it is not getting detected by system.
    This hard disk contains some of my important documents which I want to recover. When I contacted a service center, I was told that it can be recovered by some expert professionals but that is a bit costly affair.
    Can anyone suggest, how the data can be recovered from the hard disk.?
    Thanks in advance for help.
    Regards,
    Rajeev

    If your hard drive is spinning then using an effective data recovery software you can do recover your data yourself. I would advice you to try Kernel for Windows Data Recovery Software to recover your data from Windows file system.

  • Data recovery from a nonfictional Macbook Pro?

    I have a 2010 Macbook Pro and earlier this evening, I think it might've given up. I closed the lid and opened it up a few minutes later and the screen wouldn't light up. So i restarted it and got this File with a question mark image on my screen. I did a bit of research and people mentioned it could be do to the MBP not finding the software it needs to boot up. So I restarted it, holding down Command + R and went through the OSX servers. I then went to repair disc permissions, repair disc, etc and everything checked out okay. It said it found nothing wrong and so I restarted it again and I was still left with the same problem.
    Now before I decide to purchase an external HD case to move over data from my MBP to my iMac. I was wondering if there was any way I could possibly do it using an ethernet cable, wifi, bluetooth, or anything really, before I purchased said item.
    Thank you.

    If you stop using the drive it's possible to recover deleted files that have not been overwritten by using recovery software such as Data Rescue II, File Salvage or TechTool Pro.  Each of the preceding come on bootable CDs to enable usage without risk of writing more data to the hard drive.  Two free alternatives are Disk Drill and TestDisk.  Look for them and demos at MacUpdateor CNET Downloads. Recovery software usually provide trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service which is very expensive.
    The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten.
    Also visit The XLab FAQs and read the FAQ on Data Recovery.

  • Data recovery from corrupt boot partition

    The boot partition on my MacBook running 10.7.6 has a corrupt volume structure and will not mount, much less boot. The recovery partition boots but really doesn't let me do anything. Disk Utility can't repair nor even complete verification. I have lots of images which I need to recover, so am looking for a utility which might help.
    Everything was apparently ok until the failure and the drive hardware checked out ok, so I'm hopeful my files are recoverable. A week or so ago I optimized the volume with TechTool Pro and the directory with DiskWarrior, and last night attempted to sync 1Password on my iPad with 1Password for Mac. This did no t work, probably because of my unfamiliarity with the procedure, but seemed to do no damage. When I ran TTPro last night from its eDrive partition it reported a volume structure problem on the partition which I started to fix with the program but then cancelled the analysis and decided to use disk utility instead. Disk utility also reported a problem but stopped the verification with the instruction to do a repair which it again could not complete. When I rebooted the system partition would again not boot but this time I got grey screen with a message that the debugger had loaded and <panic>. A message box said power down and restart, but that only repeats the process.
    I'm thinking of attempting to install a system on an external boot drive and accessing the corrupt partition with a data recovery utility. Any insights, ideas or shared experiences appreciated. Thanks in advance for any desperately needed help.

    The safest thing to do here is to install a new disk in the system and do a clean install of OS X. From there, you can put your corrupted volume in an external USB enclosure and mount the file system to try and recover as much data as you can.
    It's likely obvious now, but it's REALLY worth investing in a large-capacity external storage or Time Capsure to use with Time Machine. Backups are essential. Hardware always eventually dies. We all need an effective strategy to deal with that.
    A long time ago, I was backing my Linux system up to 4mm DAT. When the inevitable HDD crash came, I thought I was ready. Unfortunately, I hadn't tested recovery from tape and I ended up losing everything. Which is to say, until you know you can restore, you don't even have a backup. I lost thousands upon thousands of photos of my kids growing up.
    BTW, if it is essential that you recover as much as possible, consider taking the disk to a data recovery service. Be warned: It's expensive.

  • General question about data recovery from raid on windows server !

    hi,
    I like to buy data recovery software for windows server  to recover data with  any raid( or whitout raid
    so the company tells me you should be sure the Raid can be recognized correctly as local disk drive first, otherwise, our product  wil not help you.  so if I want to recover data of my customers which has windows server with any raid form ,how
    I can make this server harddisks(which is raid 1,5,6 ect)recognized coorectly as local disk drive.
    thanks
    johan
    h.david

    I have myself NAS which is connected to my computer through router.
    I am started smal bussines ,and I want to use also data recovery service for deleted documents,photo's,formatted drives ect.for my customers .things that accidantally errased from raid or non raid
    so I found some data recovery softwares
    1-stellarphoenix data recover,which has remote acces and netwerk acces.
    2--ease use data recovery software.  I liked this second software,but they telling me like this,
    you should be sure the Raid can be recognized correctly as local disk drive first, otherwise, our product  wil not help you.
    I understand the both situations you telling me.thanks
    but my question is can I not run data recovery software from bootable usb stick on the smal  servers like essential with raid to recover data in case of any problems that caused data loose.
    I know if I install data recovery software on the server to scan it ,it wil rewrite some places on harddisk and that is not wise.
    h.david

  • Data recovery from backup

    Hello.
    Could you please let me know the recovery steps of the data volume?
    I tested the following steps on my HANA (Rev.18), but I could not recover my data due to the error.
    1. Start HANA studio, right-click on the host name in the 'Navigator' pane, and select 'Backup'.
    2. Go through the backup wizard, and create 'COMPLETE_DATA_BACKUP' files in '/usr/sap/<SID>/HDB00/backup/data'.
    3. Confirm that the 'COMPLETE_DATA_BACKUP_databackup_N_M' files exist in the above directory.
    4. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Stop'.  Select 'Soft' shutdown.
    5. Confirm that the HANA DBMS stops.
    6. Start the 'GNOME Terminal', go to the '/usr/sap/<SID>/SYS/global/hdb/data' directory, and delete (or rename) the 'mnt00001' directory.
    7. Right-click on the host name in the 'Navigator' pane in HANA Studio, and select 'Recovery'.
    8. Start the recovery with un-checking the 'Recovery of the Log Entries' option.
    9. The data recovery for 'Name Server' stops at 50%, and the following error is shown.
         Recovery of system <SID> failed
         The service 'nameserver' at 'NODE:30001' responsible for the volume '1' does crash.
    Thank you,
    -mamoru

    Hello,
    still thinking what might be the reason for error and got another idea (but without the recovery log it is just pure guess):
    6. Start the 'GNOME Terminal', go to the '/usr/sap/<SID>/SYS/global/hdb/data' directory, and delete (or rename) the 'mnt00001' directory.
    If you renamed/deleted whole directory - maybe the recovery process was missing the directory and was not able to recreate it... (I had similar issue with log destination when I decided to have it in other than standard destination. Installer was not able to create it and was failing until I created the directory manually.)
    However I am still wondering what exactly is mnt00001 directory for...
    From SAP HANA Studio it is apparent that:
    nameserver (does not have any data file created at specified location) ...is assigned path:
    /usr/sap/<SID>/SYS/global/hdb/data/hdb00001
    indexserver ...is assigned path
    /usr/sap/<SID>/SYS/global/hdb/data/hdb00002
    statisticsserver ...is assigned path
    /usr/sap/<SID>/SYS/global/hdb/data/hdb00003
    However nowhere is written what exactly is stored in following directories:
    /usr/sap/<SID>/SYS/global/hdb/data/hdb00002_backup
    /usr/sap/<SID>/SYS/global/hdb/data/hdb00003_backup
    /usr/sap/<SID>/SYS/global/hdb/data/mnt00001/hdb00001
    /usr/sap/<SID>/SYS/global/hdb/data/mnt00001/hdb00002
    /usr/sap/<SID>/SYS/global/hdb/data/mnt00001/hdb00003
    /usr/sap/<SID>/SYS/global/hdb/data/mnt00001/hdb00001_backup
    Does anyone know? I was not able to find this information.
    Similar situation is in log area...
    Tomas

Maybe you are looking for

  • Printing Crystal Reports without calling Adobe Acrobat preview window

    Post Author: akurilin CA Forum: General Hi, each time a click a Print icon in a Crystal report preview toolbar, it opens a dialog box which opens an Adobe Acrobat preview window. Is it possible to print a Crystal report without calling Adobe Acrobat

  • How to restore HP factory defaults without system restore Dvds if Win7 is formatted?

    I recently encountered a problem with pre-installed win7 in HP Pavilion Dv6 6121se laptop after replacing the old battery. The hard disk had three partitions: C, D & E. By default the windows was installed on C drive. The following operations were pe

  • US & Canada's Reader Store closed. Migrate to Kobo-

    Reader Store: Your Transition to Kobo This is the last email received from Reader Store on how to migrate with a personal link: "Dear Reader Store Customer, On March 20, 2014, Sony's Reader Store closed and we are now transferring customers to Kobo,

  • My Mac Acrobat XI 11.0.7 will not save as WORD/ PowerPoint / etc.

    My Mac Acrobat XI 11.0.7 will not save as WORD/ PowerPoint / etc. Is there anything I should check out or turn on so I can save PDFs at PowerPoint?

  • XBMC freezes on exit

    Hi, I have XMBC installed on my arch system and everytime I want to exit it, it entirely freezes and I have to kill it from system monitor (it happens every time so now I run it in windowed mode so I wont have to restart comp every time I test someth