Blackberry Desktop Manager crashes on connect of Tour on Vista 64-Bit

Hi,
I'm running Windows Vista 64-bit with my Blackberry Tour 9630. I've been using the phone for a while, syncing it with no problem to my PC. Recently I connected it and once Blackberry Desktop Manager recognizes the phone, it takes a couple of seconds and then crashes.
I retrieved the following from the Event Viewer.
Faulting application DesktopMgr.exe, version 5.0.1.18, time stamp 0x4a8f1751, faulting module DesktopMgr.exe, version 5.0.1.18, time stamp 0x4a8f1751, exception code 0xc0000005, fault offset 0x000e6535, process id 0x166c, application start time 0x01ca6994947f0712.
I've tried uninstalling Desktop Manager entirely (as well as removing registry entry keys), reinstalling it again, deleting out the whole Intellisync folder, etc. all to no avail.
What else can I do?
Thank you.

ddougan wrote:
The client has had the device for 6 months or so, and it worked OK until last week. Ant idea/suggestions would be appreciated.
Have the user delete all events he added to his calendar since last week.
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