Blackberry Desktop Manager - Windows Installer keeps popping up
Recently upgraded from BB Desktop manager 5 to 7 and have been having nothing but issues.
One user constantly receives a "Windows Installer" pop-up looking to configure or reinstall Desktop 5.0.
This does not happen for any other user on this machine.
Windows XP Pro SP3
- Desktop Manger still appears in the Add/Remove programs list
- try to remove from the Add/Remove list and I receive "Option can only be peformed on installed products"
- installed the Windows Installer CleanUp Utility - does not even appear as an installed product in the WMI database
- I have performed a clean uninstall/reinstall
- reinstalled Desktop Manager 5, this only created a 2nd install point, the 1st one still exists.
- deleted the RIM folders from HKLM\Software
- deleted all RIM folders from the client profile (AppData/LocalData, etc...)
- uninstalled and reinstalled .net 3.5
Events generated everytime the client launches:
Detection of product '{2E8131B2-8DAF-41E2-B954-18FD5DEF0B54}', feature 'Device_Manager' failed during request for component '{FE197757-5677-4257-A9D1-A8BD678903EA}
Detection of product '{2E8131B2-8DAF-41E2-B954-18FD5DEF0B54}', feature 'USB_Driver' failed during request for component '{E0987959-6DD2-4C96-9402-D00A6AEBF4E5}'
It sounds like someone may have installed the application for their user account only. You may need to remove it from either that account or from the administrator account.
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Similar Messages
-
Unable to install Blackberry Desktop Manager on Windows 8
Hi Team,
Please help as I am trying to install Blackberry Desktop Software for my Blackberry Bold 4 (9900) phone,
I did not get any software CD with the phone hence downloaded the software from
http://us.blackberry.com/software/desktop.html
and when I try to install I get the following error,
I do not understand this issue can any one help me on this.
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Installing Blackberry Desktop Manager Software
Hi,
I'm trying to install the Blackberry Desktop Manager 4.0 Sp1 software
onto a few PC's.
Once I've customised the setup.ini file and run "setup.exe /s" from the
local drive (or network drive), the program setup installs the software
correctly.
However, when creating a Zen App object and inserting the following in
the "Run Options" tab, all I get is the MSIEXEC options screen (same as
running msiexec.exe /?)
Path to File:
C:\Setup\Blackberry_Desktop_4-0_Sp1\Blackberry_DM_4.0Sp1.exe /s
Working Directory: C:\Setup\Blackberry_Desktop_4-0_Sp1\
Any idea why the setup works when executing from Windows Explorer, but
fails when executing from Zen App objects?
Thanks for the input...Hi Anders,
Thanks for the reply.
Yes, I definitely selected the option "A Simple Application (No
..AOT/.AXT.MSI file)"
It's worth mentioning that the setup.exe file calls an MSI file called
"BlackBerry Desktop Software.msi".
That appears to be done via the setup.ini file. See below.
[Info]
Name=INTL
Version=1.00.000
DiskSpace=8000 ;DiskSpace requirement in KB
[Startup]
CmdLine=/l*v %TEMP%\BB_DM.log
SuppressWrongOS=N
ScriptDriven=2
ScriptVer=9.0.0.333
DotNetOptionalInstallIfSilent=N
OnUpgrade=1
RequireExactLangMatch=0404,0804
Product=BlackBerry Desktop Software
PackageName=BlackBerry Desktop Software.msi
MsiVersion=2.0.2600.0
EnableLangDlg=Y
DoMaintenance=N
ProductCode={60041461-D167-4796-AF92-3AEF8C329811}
ProductVersion=4.0.1.12
SuppressReboot=Y
PackageCode={563D0473-9C7F-466A-BF53-6680D3D2773F}
[SupportOS]
Win95=1
Win98=1
WinME=1
WinNT4=1
Win2K=1
[Win95]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=950
PlatformId=1
[Win98]
MajorVer=4
MinorVer=10
MinorVerMax=11
BuildNo=1998
PlatformId=1
[WinME]
MajorVer=4
MinorVer=90
MinorVerMax=91
BuildNo=3000
PlatformId=1
[WinNT4]
MajorVer=4
MinorVer=0
MinorVerMax=1
BuildNo=1381
PlatformId=2
ServicePack=1536
[Win2K]
MajorVer=5
MinorVer=0
MinorVerMax=1
BuildNo=2195
PlatformId=2
[Languages]
count=10
default=409
key0=405
key1=407
key2=409
key3=40a
key4=40c
key5=40e
key6=410
key7=415
key8=416
key9=804
[BlackBerry Desktop Software.msi]
Type=0
Location=BlackBerry Desktop Software.msi
[Setup.bmp]
0=setup.bmp
Type=0
[instmsiw.exe]
Type=0
Location=instmsiw.exe
[instmsia.exe]
Type=0
Location=instmsia.exe
[ISScript.msi]
Type=0
Location=ISScript9.Msi
[Validation]
CountryList=UK/GUERNSEY,
[INSTALL_OPTIONS]
COUNTRY = UK/Guernsey
SETUPTYPE = Enterprise
MAILSERVER = Exchange
REDIRECTOR = Enterprise
USERS = AllUsers
SHORTCUTSTARTUP = True
SHORTCUTDESKTOP = True
UNINSTALLEXISTINGHANDHELDS = FALSE
SUPPRESSREBOOT = True
Anders Gustafsson wrote:
> Steven Bellamy,
>> However, when creating a Zen App object
>>
> You did select "simple" and not "msi" when creating the object, right?
>
> - Anders Gustafsson, Engineer, CNE6, ASE
> NSC Volunteer Sysop
> Pedago, The Aaland Islands (N60 E20)
>
> Novell does not monitor these forums officially.
> Enhancement requests for all Novell products may be made at
> http://support.novell.com/enhancement
>
> Using VA 5.51 build 315 on Windows 2000 build 2195
> -
Just Purchased a new HP laptop With Windows 64-bit and I sm unable to install the Blackberry desktop software? Everytime I begin the installation I receive this error message. I need your help!
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Cannot completely uninstall BlackBerry Desktop Manager 4.6
Whenever I try to uninstall the BlackBerry Desktop Manager 4.6,
I get window that is looking for the BlackBerry Desktop Messenger.msi file in c:\Temp\<something>
I downloaded the latest 4.6 from the BlackBerry website, unzipped it and then point to the msi in there.
I get a message that says this is not the correct msi file for this application.
The latest version is B027 and I might have installed an earlier version.
Any thoughts on how to get this completely uninstalled.
Reason is I cannot install 4.6 or 4.7 because it first wants to complete the uninstall.
Further I cannot download the Webex client as it also is looking for this uninstall to complete.
Any help is appreciated.prabhakarvkp wrote:
I am unable to do as you have mentioned how to do the Uninstall from control panel. I am looking for option which it will uninstall using some clean wipe.
As accidently i have deleted the program files which i was used D Drive as the path which installation now in add and remove programs showing but unable to uninstall as few files is missing. I tried using Registry entry with deleting Research in Motion folder in C Drive and registry also. but still unable to uninstall as it is showing in add remove programs. I was used Desktop Manager as 6.1 version in Win 7 64Bit OS.
Regards,
Hi and Welcome to the Forums!
It sounds like you've got some real PC-level problems there...with all that you've done, I honestly don't know what to advise you at this internet-distance. I do know that, in the past, others have gotten into the same situation you are in and have would up totally reloading their PC OS from scratch in order to clean things up. I hope you don't have to go to that extent. But, several of your statements cause me to have questions...
prabhakarvkp wrote:
I am unable to do as you have mentioned how to do the Uninstall from control panel. I am looking for option which it will uninstall using some clean wipe.
You can or cannot do the uninstall from the Control Panel? I cannot tell from what you've said. The clean uninstall is documented in the prior-linked KB.
prabhakarvkp wrote:
As accidently i have deleted the program files which i was used D Drive as the path which installation now in add and remove programs showing but unable to uninstall as few files is missing.
Yup...you've created quite a problem there...you might try re-installing the software, in repair mode (if such is offered), and then perhaps you'll be able to uninstall.
prabhakarvkp wrote:
I tried using Registry entry with deleting Research in Motion folder in C Drive and registry also. but still unable to uninstall as it is showing in add remove programs.
Again, is it or is it not showing in add/remove programs? I cannot tell from what you've said...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I cannot install my downloaded Blackberry Desktop manager.
I have deleted all former Manager downloads, emptied my recycle bin, and cleared my browser cache and tried downloading again. It still would not install. Error Message: "tHIS INSTALLATION BACKAGE COULD NOT BE OPENED. vERIFY THAT THE PACKAGE EXIXTS AND THAT YOU CAN ACCESS IT, OR CONTACT THE APLLICATION VENDOR TO VERIFY THAT ITHIS IS A VALID WINDOWS iNSTALLER PACKAGE"
Windows 7 64 bit Help please.Hi and Welcome to the Community!
Refer:
KB12376 Error "This installation package could not be opened" when installing BlackBerry Desktop Manager.
Note that it seems that the order of doing things is important, and I cannot tell for sure from your post if you did things in that exact order.
Also, please be sure you are downloading from the official source:
http://us.blackberry.com/software/desktop.html
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problemas con Blackberry Desktop Manager
cuando abro la aplicacion Blackberry Desktop Manager v 4.6, me aparece esta pantalla de windows installer y no se que hacer, ya que no puedo sincronizar mi aparto con el PC.
el texto dice:
The feature you are trying to use is on a network resource that is unavailabel.
Click OK to try again, orenter an alternate path to a folder containing the installation package "apploaderWebSl-upgrade[1] .msi" in the box below.
Use source:
por favor, necesito ayudaplease search the fine web :
http://supportforums.blackberry.com/rim/search?submitted=true&type=message&sort_by=score&advanced=tr...
The search box on top-right of this page is your true friend, and the public Knowledge Base too: -
How to uninstall the BlackBerry desktop manager
Hello everyone,
Roxio Media manager keeps on installing itself. I read on this forum that I have uninstall the BB desktop manager, and install it again to solve the issues. WINDOWS CAN NOT DELETE IT. When I delete the BlackBerry desktop manager, it just tries to install itself again. In the mean time Roxio Media manager keeps on trying to install itself. DOES RIM HAS UNSTALLATION PROGRAM FOR THE BB DESKTOP MANAGER? I would appreciate any help.KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
You may have to use Safe Mode on your PC if it's caught in some kind of loop.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Error when updating Playbook OS version via Blackberry Desktop Manager
Greeting,
I have a batch of old playbooks which having the stack charging issue, but I found that I can update the OS to the newest version (2.1.0.1917) via Blackberry Desktop Manager, then the charging algorithm will be changed to the updated one and go over this dead battery issue. I was able to do so successfully in the past week smoothly on several devices.
But since this Monday, the Desktop Manager is saying "An updated Blackberry Desktop Software component must be installed before you can continue" when downloading the Desktop software and will appear "There was an error updating your software, an error has occurred while downloading the Blackberry Desktop Software.Please try again." and preventing the process. Seems there are some change on the server side starting this week which has caused this problem, but there's no error code to locate the exact issue.
I tried on 2 different computers as well as completed uninstalling and re-installing the Desktop manager, also tried to disable the automatic update as been advised in some threads. So no clue how to deal with it for now. It will be highly appreciate if some one can share some idea.
I've attached the step by step screenshots for reference, where you can find here:
http://forums.crackberry.com/blackberry-playbook-f222/error-when-updating-playbook-os-version-via-bl...
Thanks,BLock wrote:
Sorry I can not help you with your problem but perhaps you can help me.
Can you advise where I can find info on "disable the automatic update"?
just ignore the update if you dont want it on the playbook
for reloading the OS
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
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Blackberry desktop manager wont detect blackberry
i have looked everywhere for a solution to my problem and i simply cannot find a fix. my blackberry curve 8520 wont connect to my desktop manager. i have tried everything i could think of however nothing has proven successful.
here is what i have so far done:
-reinstalled desktop manager
-installed latest update for desktop manager
-installed drivers for blackberry
-checked usb cable and ports
-made sure desktop manager was set to usb
-pulled the battery on the blackberry (power cycled)
-restarted my computer
i believe this is everythign i have currently tried, i am running 64x ultimate windows 7 and my computer does recognise that a blackberry is put in as everytime i do so a ballon at the bottom om my screen says a blackberry has been detected and gives it a drive name and such. it is also charging which ensures enough power is being delievered to the blackberry. i do not have another computer to try the desktop manager on. if anyone has a fix to this issue please respond asap as help would be very much appreciated.Hi and Welcome to the Forums!
Here is the list of troubleshooting articles...hopefully something will be useful:
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry desktop manager Wont install On my Macbook Air
Hi, Ive got a 2011 13' Macbook air, i7processor 4ghz etc
Ive ben trying to instal the bbdm on it for some time. When I download the software and try to open it i get a terminal screen whith the hading Blackberry Desktop software.mpkg --Bash-- 80x24
Any help would be appreciated
ThanksPlease note that I am using Blackberry Desktop Manager 6 under Windows 7 Professional OS under Virtual Machine(Vmware Fusion 3.1.3). I use to do Certificate Sync from Windows Internet Explorer to Blackberry Device. How do I acheive this thru Blackberry Desktop Manager for Mac.
Thanks -
Looking for Link to Blackberry Desktop Manager 6 for PC
Can anyone help me out with a link to Blackberry Desktop Manager 6 please as I cannot get Desktop 7 or 7.1 to work with my Windows 7 computer.
Hello,
Here is one:
http://www.blackberryos.com/downloads.php?do=cat&id=110
And there is another in Post 15 of this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Blackberry Desktop Manager Version 6 Download Needed
A few months ago I read a post that had a link so I could download Blackberry Desktop Manager Version 6 for Windows.
Does anyone have access to a link?
Cheers,
Steve
Solved!
Go to Solution.Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
Post (15) has links to older Desktop Software versions.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Blackberry Desktop Manager version 7.1
I don't know where to download the new version 7.1 Blackberry Desktop Manager.
Hello Vatilz
Welcome to http://supportforums.blackberry.com
Desktop Manager Windows
Desktop Manager MAC
Regards.
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BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I -
Lost my Blackberry and want to access data in Blackberry Desktop Manager
I lost my Blackberry. I have data backed up in Blackberry Desktop Manager but not in Outlook, Google Mail or any other application. Can I get the data out of Desktop Manager and into one of these other applications without having my old (or a new) Blackberry?
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