Blackberry Desktop Manager would not start..keeps asking for "ApploaderWebSL-upgrade[1].msi'

HELP! i have tried all the solutions posted, uninstall cleanly with remove registry key, re-install with extracting the .exe file to a folder in my computer, however, everytime the desktop software starts it asks for a temporary internet file, "ApploaderWebSL-Upgrade[1].msi".    I
n addition, the window installer window asking for this file would not stop popping up asking for this file.
PLEASE HELP!  Much appreciated

try gettign an offline application of the Framework then change your user access control (Windows) to allow you to make changes to Windows programs. install the Framework and then install your Destktop Software. FYI, please first create a restore image before you start the whole process
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    First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
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    mamapajama wrote:
    First, let me say I am a NEW Blackberry user, my hubby and I both got new Blackberry Curves 8310 recently.
       When I installed the disc that came with the phone, the Blackberry Desktop Manager does not have the "Media Manager" as one of the choices, as was shown on all of the booklets and tutorials. I even re-installed the program, thinking maybe it didn't download completely the first time, but it still comes up showing only these 4:
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    +++++++++++++++++++++++++++++++++++++++++++++++++
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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