Blackberry desktop media manager won't open

I have no problem syncing my contacts, calendar items etc, using the desktop; I can even transfer media files no problem directly onto my media card. But when I try to use desktop manager media manager it won't open. When I double click on it it thinks for a second then does nothing. Does anyone have any suggestions?
Thanks.

have you had a previous version of DTM installed before?
do you have an active start button for media manager?
check add/remove programs and see if you have any other roxio, or ezcd creator software
have you tried syncing just contacts, or just calendar?
do you get any errors?
what version of DTM do youhave installed?

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http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
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Message Edited by sinecure on 07-03-2008 04:42 PM
Solved!
Go to Solution.

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you installed the wrong DTM 4.7
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go download the right one and reinstall
Message Edited by drizzt09 on 06-19-2009 08:40 PM

Blackberry desktop media manager won't open

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