Blackberry Desktop not connecting to PC

I'm trying to copy one music file from my PC to my blackberry playbook. I use my playbook to read books while travelling, check email, and check flight details. I followed the instructions on the file sharing between a PC and Playbook and My PC recognizes the playbook is connected to the USB port. I have installed the blackberry desktop (Desktop Software v7.1.0 B42 (Multilanguage) and I have restarted my computer. I have tried launching the Desktop software with the WIFI turned on and off. While my computer sees the Playbook is plugged into the port, I don't see a device drive for the playbook. When I open the BB Desktop and to connect to my playbook, I get the error message :Blackberry Desktop Software cannot communicate with the connected device. What could be preventing the Desktop software from connecting with the Playbook? My OS is 2.1.0.197 which is the latest software according to the message on my playbook. Thanks in advance.

Try checking this one :
How to see if the BlackBerry PlayBook driver is installed on a Microsoft Windows Based PC
If the BlackBerry® PlayBook™ tablet is not able to connect with BlackBerry® Desktop Software, it could be caused by the BlackBerry PlayBook Driver not being loaded correctly or disabled.
To check:
On a Windows® XP Service Pack 3 based computer:
Navigate to Start -> Control Panel -> System -> Hardware -> Device Manager -> Network Adapters.
The BlackBerry PlayBook should be listed as a Research In Motion Network Device.
If it says disabled then simply Right Click and choose Enable.
On a Windows Vista® based computer:
Navigate to Start -> Control Panel -> System -> Hardware -> Device Manager -> Network Adapters.
The BlackBerry PlayBook should be listed as a Research In Motion Network Device.
If it says disabled then simply Right Click and choose Enable.
On a Windows® 7 based computer:
Navigate to Start -> Control Panel -> Device Manager -> Network Adapters.
The BlackBerry PlayBook should be listed as a Research In Motion Network Device.
If it says disabled then simply Right Click and choose Enable.
The KB Article is KB27679 on http://www.blackberry.com/btsc

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Remote desktop not connecting to client computer.

Hi All.
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Hi Jason,
It is often difficult to explain a problem, so don't worry. Let's break it down.
Firstly, does ARD work when you are at your place of work? - can you control a mac?
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I know when I did this, I just opened up all ports for a couple of minutes just to get it working, then I locked access down. If you havn't done so then you need to enable remote management on your work router so you can configure it at home.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Desktop Software does not recognize Bluetooth

When I try to add my BlackBerry using Bluetooth the BlackBerry Desktop Software does not recognize it. I have ensured that my BlackBerry is in Listen mode but it won't connect. I know the Bluetooth support on my BlackBerry Storm is working (9550) because it does recognize my laptop.

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We need your PC type, current OS, the version of desktop manager you are using. Here are some suggestions until your provide the details.
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Bifocals
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Yesterday, I did these things during the afternoon:
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Any help would be very welcome – been at this for ten hours now and making no progress!
Many thanks
Clive

This worked for me after several hours on the phone with Blackberry Support. I hope it works for you too:
Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

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