Blackberry died need help

my curse 8250 died so have been trying to do a system update like it tells you to do but it get to the stage were it says reconnecting to JVC and a message comes up saying app loader was unable to connect to the device. please re connect type in password and click retry. have done all of that and it says the same thing. any ideas. i am lost without my bb and just want it working again

Hi and Welcome to the Community!
Please try this:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting the BB battery.
You will get three options: Retry, Update Or Cancel -- click on update.
Once it is to the stage of the update "initializing handheld", insert your battery into your BB.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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P35 Neo2 - OS died, need help restoring RAID after re-install of XP

I have a P35 Neo2 with on-board Intel RAID. I need a bit of help getting a two drive RAID going again after reinstalling XP.
Here's my situation:
Same hardware, MB, etc. I originally set up the system with a 20gb IDE and two 320gb SATA drives. I put the OS on the 20gb, and set the two 320's up as a RAID. I partitioned the 320's into 200gb + 120gb sections on each drive. The 200gb partitions were mirrored between the two drives, and the remaining 120gb on each drive was used as non-RAID storage space.
I picked up a nasty virus-spyware a month or two ago that I was struggling to find a fix for when the OS began to BSOD. I put the 20gb IDE to the side, and put a 40gb IDE in it's place. I re-installed XP on it last night, and now need to get the RAID up and running again.
I went into Disk Management and it showed three dynamic drives with a yellow triangle icon and labeled 'foreign'. I right clicked and found an option to 'import'. I clicked on import and a window popped up showing all of the partitions and logical drives I had previously created on the two drive RAID. I figured I was in business, so I clicked OK.
Disk Management now shows one dynamic disk as 'Online', but still shows two as 'Foreign'. If I right click on them, and chose import, I get the same window showing my partitions and logical drives, but if I click OK, I get a warning message that: "Some of the volumes you are importing will lose data because you have not moved all of your disks to the system."
I'm in over my head at this point, so any help would be appreciated.
Thanks,
GeoD

A 200gb partition is restored, but the 120gb is not, which is confusing. ALso, when I look at the logical drives in the partition, I'm beginning to think I had the 200gb mirror /120 gb storage backwards. The data restored is not something I would be concerned with losing. It's installed applications, and multimedia files that I could lose without worry.
There is also 70gb dynamic drive labeled Missing. I know I left a small portion of all three of the drives unallocated as a reserve, so that must be what this is. It's like the RAID info is incomplete which leads me to the next piece of info.
Something I didn't initially mention for the sake of brevity, was when I right-clicked on 'Import Disk' the applet noted the disk was 3/3. I assumed that meant disk 3 of 3 disks. I've since begun to wonder if I imported the disks in the wrong order. ie) I should have imported disk 1/3 first.
Do you know how to clear out Disk Mgt's info, so I can start over?
I also noticed only one of the 320 SATA's shows up in Device Mgr, (DM). What I found both confused me and encouraged me.
When I created the array, I named the the drives RAID0 and RAID1. They both show up in DM. But only one of them shows up as the drive model: WDC WD3201ABYS-01B9A0. There should be two of them.
The OS knows there should be a RAID, but for some reason only one of the drives show up as hardware. I rebooted and checked the data and power supply cables, (connected), the BIOS, (both drives show up) and both drives show up in Disk Mgt. Just not in DM.
Does that mean the HD has died?
Part of my difficulty is I had a brain injury in 2001, followed by another in 2003. The 2nd injury caused 6 months of what the docs call it a walking coma - I walked and talked, but have no memory of the time.
When I 'woke up' in the Fall of 2003, I found I had lost considerable cognitive function and other problems. These problem have ended up disabling me, (I'm now on SS Disability).
Until then I had been a 'System Admin' for micro-businesses, (max - 15 computers). I built systems and servers, installed networks, maintained them and did all the support. Basically I was these company's Sys Admin on an as-needed basis.
One thing I lost was the ability to troubleshoot and repair hardware. Combined with other cognitive problems, I was forced into closing my business. At the time, I was maintaining close to fifty offices; ~20 had Peer-to-Peer networks & ~20 had servers I had built.
What's doubly frustrating is I was just getting ready to sign up with an online backup service when I got hit with a nasty malware/virus that's so new there's no info on the 'net about it. I got entangled in trying to fix it and spaced out the online back up. Now I find myself in a situation where I desperately need to restore the data on these RAID drives. Because of the memory problems I now have, I completely depend on my computer as an auxiliary 'brain' - I have stuff on these drives that I have to have.
I didn't do much with RAID when I was still in the biz, and this is the first time I've had problems with a RAID of my own, so I'm struggling to figure this stuff out.
Should I be able to install one of these drives by itself so I can get the data from it? The way I understand the theory of RAID is that if one drive dies, you can put another in and the mirrored portion will re-create itself on the new drive. Couldn't that be a way to get the important data off the drive or drives if they don't want to go back together as a RAID?
I could back each up to the online service and then just rebuild them. Not my first choice, but it would reduce my stress level if I thought I could do it.
Sorry to go on, but now you can see why I'm both struggling & worried.
Thanks for any info or help.
Later,
GeoD

I Have Problem in my blackberry 9360 Need Help

when i am using my blackberry curve 9360 it has error All mobile applications not access to use internet on any application but i can use my internet only on blackberry orignal browser and it does'nt have google search engine and sometimes i fix this application internet access problem from Hard Reset From The Key ALT+SHIFT+DEL but after restart i gets problem after 1 hour i cant restart this phone every 1 hour please fix this problem or tell me what i do
Thank You Blackberry Please help me fast i am waiting for you reply

Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
If not, then I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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My Blackberry died! Help!

So I was out and I picked up my BB and pressed the unlock button at the top, nothing happened so I pressed all the keys and it still didn't turn on. The battery was nearly fully charged, so it could'nt have died and to make sure, I've put it on charge but it still is not working.
My Blackberry is fairly new because I got it for Christmas.
Please help.
I have a Curve 9320 if that's any help

Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

New to Blackberry and need help with calendar

Hi all,
Just got my very first BB and could do with some help with my laptop and calendar (don't know if what I want is possible or available, so sorry it its not )
I got my BB for my personel use and want to be able to sync it with a calendar on my laptop. I don't have microsoft outlook, so I was wondering if anyone knew of a application or download I can get that will give me a calendar on my Laptop that I can sync with my BB.
Many thanks
Abi
Solved!
Go to Solution.

Abi, welcome to the Forums.
Google Calendar sync is a perfect option.
http://www.google.com/mobile/blackberry/sync.html
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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My computer died need help!!

hi i had to get a new computer due old one dying. ive downloaded itunes on my new computer is there any way i can get all my songs that i bought from itunes on my new computer without having a back up? would i have to pay for all my music and videos again?
someone please help!

It has always been very basic to always maintain a backup copy of your computer files/docs/pics/music/etc.
If for some reason you have failed to maintain a backup copy ( not good), then you can transfer itunes purchases from an ipod:
File>Transfer Purchases
From the terms of service of the itunes store:
"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow this.
http://www.apple.com/support/itunes

Emac Died, NEED HELP!!!

Hi, I have had an emac for over 3 and half years now. Just an hour ago, it died on me. I wasn't at my computer, but near it. It clicked off and was followed by a burning smell, no smoke. A friend of mine said the power supply may have died, but he is not sure. All I know is that it won't turn on and that there is a nasty smell. Does anyone have any idea what happened, or what I should do? I tried to call mac support but it's after hours. Thanks.

As cosmic hobo has already noted, a burning wire insulation smell is beyond any simple fix. You can check any nearby Apple Store locations or use the Apple Authorized Service Provider (AASP) and/or Apple: Find Service to find a repair shop that can give you an estimate. Ask them to check if the hard drive is readable as well as checking the source of the burning.
Should the damage not be cost-effective to repair, if the hard drive is readable you can recover it's contents by removing the drive (either have the repair shop do so for you, or use the disassembly instructions in Apple eMac Upgrade Guide) and place the drive in an external enclosure to use with whatever replacdes the eMac (see PT: HD drive replacement tips).
Especially if the problem can be traced to a power surge, you'll want to look at higher-quality surge protectors (Tripp Lite Isobar models are the reference standard at the lab where I work) or an Uninterruptable Power Supply (e.g., BackUPS models from APC). Low-end surge protectors are essentially one-shot things are are near worthless at actually protecting from power glitches over a long period of time (the status LEDs on such surge outlets are meaningless).
p.s. Welcome to the Apple Discussions!

Computer died need help to recreate my library

My desktop computer died yesterday and is not able to be repaired. I have all the music backed up on an external hard drive. Is there anyway to plug in my Ipod and start a new itunes library on my laptop?

My desktop computer died yesterday and is not able to be repaired. I have all the music backed up on an external hard drive. Is there anyway to plug in my Ipod and start a new itunes library on my laptop?

Passcode unlock iPhone 4 brother died need help

My little brother passed away two days ago and my family needs in his phone to answer some questions as to what happened. It's an iPhone 4 not sure what kind of the ios system

There's no way that you can fix the issue. The components that charge the phone in the 30 pin dock are most likely fried, so the phone needs to be replaced. You could try to have it fixed at a place that repairs iphones, but i can't think of anything that you can do yourself to fix it

Hard drive died--need help booting

Hi all,
I recently replaced my internal HD with a 320 and life was grand until last night, when I noticed the dreaded clicks, etc coming from my HD. I figured I better back up, but no luck, the thing refuses to cooperate. When I restart, I eventually get to the log in screen, but even clicking my user name does nothing more.
I do have a firewire external back up drive, I used SuperDuper to make the copy. I'm trying to restart from my external drive, but when I do, I hold down the option key, and get a FW disk image with my back up drive's name, but I can't select it. The internal drive keeps making the clicking noises.
I don't remember my last back up date, but I don't think it was all that long ago. I'm hoping to salvage a few digital photos I had on the internal drive that I hadn't backed up yet. Everything else should either be on my back up drive already, or MobileMe, or my iPod.
So, I plan to call OWC to see if they will replace the drive, but I still would like to start up from my external drive.
Any suggestions?
Thanks,
Boris

Thanks for your reply.
I selected the drive (the only one to show), and nothing happened.
I then figured I'd try to restart, and on restart it started up in the ext drive--talk about s l o w!
Later,
Boris

Need help setting up my work email

I'm new to Blackberry and need help with setting up my device to receive my work email (we use Outlook). They use BES but since I purchased my Verizon Blackberry on my own, my workplace IT department will not assist me in setting it up. Since the desktop redirector does not allow me to get attachments, that is pretty much not a great option.
We can obtain email through Outlook Web Access, so I tried setting it up through BIS based on other postings. I've tried every combination of user/mailbox names, with and without the full domain name attached, but still getting the error, "A connection could not be established..." I don't believe we have Microsoft Internet Security and Acceleration Server (no /CookieAuth.dll added to web address). On the Web Access log-in page, I do have to select a domain from a drop-down menu, if that somehow plays a role in how I configure things??
Tried setting up a forwarding rule in Outlook, but it seems annoying that all the emails received from the device are from ME, and makes replying a bit painful.
Any suggestions would be great.
Thanks!

you can try integrating using POP or IMAP access if available.
and chk this fot typicak OWA integration issues:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02858
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Need Help! Blackberry 8300 Keyboard Locked-up

Need Help! Blackberry 8300 keyboard locked-up. Trackball can scroll but cannot activate programs. Cannot use keys to answer phone, activate programs, etc. I have taken battery out to reboot/reset but no luck. Any help/suggestions would be greatly appreciated. Thanks!

What version of iTunes is on the computer?
You may need iTunes 10.5 or later. That requires OSX 10.5.8 or later.
You will also have to place the iPod in Recovery mode in order to allow you to restore the iPod.
iOS: Wrong passcode results in red disabled screen

Need help re installing blackberry messenger. i have spo...

need help re installing blackberry messenger. i have spoken to my network provider and they could not help and therefore refer me to you.

Okay, so, fast forward from July to now -
- I've visited my closest Apple store's genius bar twice now. (Over an hour and a half away.)
- My computer spent at least 8 hours behind their closed doors in the workshop
- Several complete erases of the harddrive have taken place
- Most of the Apple geniuses I dealt with were nice and very knowledgeable, but they were and still aren't 100% sure exactly what is wrong with my computer.
The good news is:
- They were able to at least get it running again, with a clean install from their servers of OS X Lion 10.7.5
- They believe that my problems stem from either 1 of 2 things:
- Faulty Hard Drive (even though it is brand new)
- The wrong build of software being installed.
Now, while the wrong build does seem like it could be the problem, it doesn't make sense in the aspect that all of the initial problems began when the first hard drive failed. The same problems continued when I changed out the failed hard drive with the brand spanking new one, and only slightly improved when I was able to successfully install the OS that came with the original disks for my computer. I'm not convinced this thing is back to normal, but hopefully I can make it last through getting a shiny new retina Macbook Pro in the coming future. Thank you so much to everyone who read and replied to this post!
- Andrew =)

Need help blackberry 9380 v7.1.0

need help.. i have blackberry 9380 v.7.0.0 and i want to update it to 7.1.0. The problem is when i check it on the software updates under device option it says "Your Blackberry is up to date". then i plug in to my computer and check updates under desktop manager it says no updates available.
what will i do to update my bb curve 9380 to v 7.1.0
please need help!

1. Download the OS from here (it may not be your carrier but it doesn't matter):
https://swdownloads.blackberry.com/Downloads/entry.do?code=7D2A383E54274888B4B73B97E1AAA491
2. It doesn't hurt to do a manual backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. You can get BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:
On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)
5. If you're simply updating the OS to a newer version skip this step. If doing a clean OS reload use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.
6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Need help regarding blackberry symbols

i have blackberry curve 9220 few days back my cell got spoiled and reload software error came so after reloading and installing back os 7.1 on my curve 9220 few symbols such as crown ans music symbols ( the one available on apps such as jingu or fancy characters ) became black box i tried a lot but they seems to be jst blackbox now .... bbm users having such symbols inserted in their name became black boxs and now i need help what should i do so bring such symbols again ??????
example : see this link
https://www.dropbox.com/s/mqhpk08fjfclb4m/s13_05_21__17_32_38.jpg
so as you can see in the image that in the bbm this people had crown in their names and its appearing just a black box
please help !

Hi There,
I believe these icons are not compatible with BB OS 7.1 on your device which happens with most such symbols that are from other instant messaging applications. Were they visible before on the OS 7.1? I am also thinking the change could have come from your BBM if you updated it to newer version.

Blackberry died need help

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