Blackberry email send and receive problem

Personal e-mail sent from PC, PC and Blackberry also can receive the e-mail. When i sent from Blackberry, PC can receive the e-mail but Blackberry can't receive the e-mail

Hi again,
OK...so just to see if I understand correctly:
kendalfung wrote:
1. My Setting is own email server forward personal email to BB account.
You have your own personal email system (POP, IMAP, something) that is not a public (e.g., GMail, Yahoo, HotMail, etc.) email system, but it does face the internet. You have, on that server, some rules that are forwarding certain emails to a "BB account"...I'm not sure what "BB account" that specifically is. Is that an @carrier or @RIM email account?
kendalfung wrote:
2. PC using outlook/OE sent to personal email account, BB and PC also can receive the email.
Using PC-based Outlook or Outlook Express, you are sending (as "TO") to that same email account hosted on your own personal email system. When you do that, both the BB and Outlook/OE receive the email just fine (I am assuming the PC via POP to your personal email system; the BB, by virtue of your server-based forwarding rule, though it is still undefined as to if you mean the @Carrier or @RIM BB email account that I mentioned above).
kendalfung wrote:
3. BB sent to personal email, PC can receive the email but BB can't receive the email
When you create a new email on your BB, sending "To" that email account hosted on your own personal email system, the Email never arrives to your BB but it arrives on your PC/Outlook/OE just fine.
If all of that is correct, it would seem to me that the fault lies in the forwarding rule on your email server...it is forwarding emails that it receives by virtue of your Outlook/OE (whatever outbound email relay they are using) but it is not forwarding emails that arrive from the RIM SMTP gateways (which is where all outbound, from the BB, emails come from...the RIM SMTP gateways, not your own).
kendalfung wrote:
My setting is working before.
Before what? What changed?
Occam's Razor nearly always applies when troubleshooting technology issues!
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''aem28 [[#answer-706948|said]]''
<blockquote>
''aem28 [[#answer-706943|said]]''
<blockquote>
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</blockquote>
</blockquote>

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