Blackberry/Entourage/Mac Sync Problems

Help!!
Here is my situation: Apple iMac OSX5.8, Entourage in Microsoft Office 2008, BlackBerry Sync Manager.
Problem: When I try to sync with my Blackberry, whole contacts are lost on my Entourage/Address Book contact list. Just disappeared!
They are still on my Blackberry - so what happened to the sync?
When I try to set Sync Preferences on my mac, it wants a Mobile Me account number. Is there no way to Sync without paying for a Mobile Me account??? (I have no cash for this at all, but still have the need to sync).
Help!!!!!

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office/Entourage. Please post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Similar Messages

.Mac sync problem

I can't sync my computer with my .Mac account. When I go to "System Preferences"->".Mac"->"Sync", the computer just sits there and I won't be able to go into the "Sync" option. I can't access the "Advanced" option in this window neither, however the "iDisk" and "Account" options are accessible.
I don't know if this related with my iSync problem reported also in this forum.
Thanks in advance.

Replying to myself as the one long discussion about recent .Mac sync problems has been locked!!
Just to say that NOW .Mac on the web says:
".Mac sync services are currently intermittently unavailable to some users. Changes made to synced information will be reflected when the problem is resolved. All other .Mac services are unaffected.
Last Updated: 6/1/06"
So the MANY people who have been posting problems in the last 24+ h MAY find it resolves and is not their end. But, customer care suggestion to apple:
- IF you think .Mac syncing has a problem POST the info IMMEDIATELY
- Possibly even email .Mac members as many use sync all the time without logging on the .Mac web services
The time and stress (cand cost) spent by many trying to fix their own syncing is frustrating. I have spent several hrs over the last 24h unregistering, registering, syncing manually, resetting from different Macs, doing it item by item...finding a glimmer of hope when on one occasion Mail synced and on another so did contacts, only for .Mac login failures to continue...This has clearly been replicated by a large number of other frustrated customers from the other postings on this over the last day.
macbook 2GHz, 1GB AM, 100GB Mac OS X (10.4.6)

Blackberry link media sync problems

Hi Blackberry Support,
First of all, it's interesting that RIM brings a new style smartphone Blackberry Passport to gain additional market shares but the support has a structure for lifestyle people. In case of the main goal to develop extraordinaire products for business users i think is this not right way to get these customers.
Now to the sync problems, the using Plattforms are used:
MAC OS X 10.10.1
Blackberry Link Version 1.2.2 (Build 11)
Blackberry -8C40 / Software Version 10.3.0.908
Following bugs will be found:
1. to sync music from mac to passport are partly not operate (from approx. 100 titles are 60 on the device, sometimes nothing)
2. to sync calender & contacts are not operate in both ways
3. to make backups from the device sometimes operate
4. to sync videos - only self made videos operate not iTunes movies
5. the hole programm sometimes shut down by error report (Apple defect note is available)
So please give me a advise or a solution to resolve the Problems.
Cheers
Qualityman

Hi Guys and all the customers out there,
Answering the Question after 10 days discussion to resolve the issue in case of Blackberry Link with Blackberry support is definite "NO" not at all!
5 up to 8 Support People are communicate with me in case of the issue. Nearly nobody read the informations that i get from me. Again and again they ask me the same and i repead the same question "Did you read my message" but nothing more going on. Whatever grow with an support over 140 signs platform named Twitter?!
My experiences over 4 weeks with Blackberry Passport and Blackberry Support exhibits, the device including the operating software are good. The support are not goal-directed, it is more an sorts of stall to winning time to resolve the issues in the backround. These are against the customers unfair and untransparent.
It would be better to say, yes we have problems with our link software and we will resolve it asap.
The Company spins with this politics, the costumers decline this and sell the device or changing to another system.
This is the main challenge for RIM to come back in the market!
So for erverybody, before you desides to buy a blackberry device, take a accurately view to the supportforums!
With this in Mind
Qualityman
Dipl. Qualitymanager NDS HF
MAS Quality Leadership

.mac sync problem: account information issues

I have 3 machines, all running 10.4.11. 2 of them synced (before the .me migration), one, an ibook G4 has never synced
In Ical preferences, the synchronize calendar box is grayed and there is the following message: Your .mac account information is not correct or you did not turn on synchronization in the .mac Preference Pane
When I go to .mac in system preferences, under the Sync tab, I am unable to check off any of the programs that can be synced. If I try to check off the synchronize with .mac box, the check appears then immediately disappears. Going to advanced, pressing the Register this Computer button. causes nothing to happen.
I have no problems accessing my account or idisc.
I have reset my sync data,
reset my .mac password
Any help would be appreciated.
Thank you,

Carolyn,
You set me on the right path. com.apple.syncservices.ConflictResolver.plist could not be found.So, I started deleting preference files and rebooting.
First
com.apple.DotMacSync.plist
Then
com.apple.isync.plist
Then
com.apple.dotmaccertificatefix.plist
In all of the above cases I received the following error message when I went to system preferences / .mac / sync tab
"There was a problem with the sync
.Mac login failed"
Then
com.apple.dotmactranslator.plist
at system preferences / .mac / sync tab
Dot mac then told me that there were two of my computers using the same name. This might have been left over from the migration assistant
I changed the name of the computer that was giving me an error instead of syncing and that solved the problem.
Thank you all.

Lotus Notes/Blackberry address book sync problem

I am trying to provide support to one of my companies employees that is using Verizon 9630. His blackberry has 150+ contacts on its address book but after activating in on our BES network it created another address book on the device that is sync'ing with Lotus Notes. We can't just copy those address's from the old BB contacts to the new created with BES activation. If you open the address book on the Blackberry, go to Options, under address books you see 2 Desktops, the old and the new. Unfortunately I can't just active wireless sync for the old one or copy the contents from one to the other. I'm trying to figure out the easiest way to get his address's from the BB to Lotus Notes.
Thanks for providing suggestions.
I did find an article about using another blank device and restoring the address book to it with desktop manager, but he is in another part of US so whatever it is I do will have to be virtual support.
Below is the model, OS version, platform and provider info
Model:
9630
OS Version:
5.0.0.732
OS Platform:
4.2.0.334
Mobile Network:
vodafone NL

On October 18, 2007—with less than 24 hours notice for most users—Apple announced that .Mac synchronization services would change substantially to accommodate Panther users. Here is the text of that notice, which many users apparently did not receive:
"Dear .Mac member:
Due to improvements being made to .Mac Sync on October 19, 2007, please note the following changes.
Mac OS X version 10.4 Tiger users:
To ensure uninterrupted service, you must be using Mac OS X version 10.4.10. To check which version you’re running, select About This Mac in the Apple menu. If you are not running version 10.4.10, click the Software Update button and install the update to 10.4.10.
Mac OS X version 10.3 Panther users:
To accommodate new enhancements, .Mac Sync will no longer support syncing of calendars between a Panther-based Mac and a Mac running Tiger or Leopard. Syncing calendars between Mac computers running Panther is unaffected.
These changes will help enable .Mac Sync to do more than ever. Thank you for your patience, and thank you for being a .Mac member.
That was ten days ago, and .Mac synchronization services are still undergoing 'maintenance.' There is not announced date by which stable, familiar service will be restored.
You can check the main page of .Mac to determine when the amber LED labeled Sync returns to green, or survey the this forum for information about service restoration. You'll see a previously updated status note at the top of the forum change when service is restored.

.mac syncing problems

I was never able to sync my addressbook between new iMac and .mac. The .mac account has been existing for several years. When I purchased the iMac G5, I copied the addressbook data from my iBook (OS 10.3.9) to the iMac (10.4).
Whenever I try to syn (merge) iMac and .mac, I get an error message:
.mac sync notice
An inconsistency was detected on .mac for your contacts data. You may want to reset .mac from a computer with good data.
Well, I synced from my old iBook, and , when trying to sync from the iMac, I am getting the same message again.
I am at a loss.
Jurgen

Hi dlsc,
I think I understand the problem. Simply, the content on the.mac server and the one on your computer do not agree to each other. So, you have the choice to decide, which address dataset you are going with...the one on .mac or the one on your computer. In resetting .mac, according to this article, you can delete either the data on .mac or on your computer and replace them by the other data set. Before doing so, I would make a copy of your addressbook folder, the folder of which resided within your liabary folder.
Jurgen

Mail .Mac sync problem

I have three computers all using 10.4.8 synced. One is at home, the other at the office and the third a PBG4. The problem is that I have from home I can't use smtp.mac.com to send my mail via my optimum online cable and have to use mail.optonline.net. From the office (via Time Warner cable) the smtp.mac.com is OK.
Every time .Mac Syncs it changes my home computer from mail.optonline.net to smtp.mac.com.
Is there a way to prevent this from happening?
Or, is there a way to use smtp.mac.com from home via my optimum online modem?
Thanks.

Time Warner/RR does not block the use of SMTP servers that are outside of their network on Port 25 as long as the SMTP server is authenticated as is the .Mac SMTP server.
Sounds like optimum online is not very optimum in this regard and has a different restriction.
Try changing the Server Port from 25 to 587 for the .Mac SMTP server.
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below for the .Mac SMTP server.
Enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting.
If this works when connected to the internet via optimum online, I know this works when connected to the internet via Time Warner/RR.
If this doesn't work, maybe you can try getting optimum online's SMTP server to work when connected to the internet via Time Warner/RR.

Entourage 2008 sync problems fixed?

Hey Entourage users,
Is Entourage 2008 now synching correctly with Address Book?
FYI I bought Office 2008 the minute it came out, but when I imported Mail and my Apple Address Book, with synching turned on, Entourage kept replicating records each time it synched, leaving me with many multiple address listings in Entourage, and screwing up Address Book as well.
Now that there have been patches, I'm curious if this has been fixed. (I don't think anyone will blame me for not wanting to repeat this process again if it's not going to work.) I really need the PIM features of Entourage 2008 and would love for it to be finally usable.
Thanks.

Address book sync'ing working fine with 2004 and 2008 fully patched. I'm still running issues with iCal/Entourage/iPhone sync'ing the calendars.

MacBook Air w/Outlook For Mac Sync Problems

I recently bought a MacBook Air (had a PC) along w/Office for Mac
I transferred my .pst to my new MacBook and lost 25% of my contacts but have them backed up on my Blackberry
I tried to sync my BB to my Outlook and they won't talk, even my Calendar or Tasks
I also noticed that even w/Sync they don't speak either
I want to know how to get my contacts onto my Office Outlook from BB so when I get my iPhone4S I can sync all my contacts and Outlook calendar
Can someone provide some guidance?
thank you,
Rick in Az

Hi Rick,
This is probably your best bet - http://www.markspace.com/
I've never had good luck syncing Blackberry devices with OS X, especially with Entourage (the now discontinued Mac predecessor to Outlook). Missing Sync has never given me any issues/problems in the 4+ years that I've been using it with clients.

Switching Macs, sync problem.

*I have a 3GS 16GB iPhone which will be a year old in August. When I had it, I was syncing it on my old Macbook Pro which is about 2 and a half years old. No problems there.*
I now have a 13 inch Macbook Pro 2.66GHz, only about a week old. My iPhone will plug into my laptop and charge, but it does not get recognised in iTunes and the program does not automatically open when I plug it into my laptop. I have done the trouble shooting on here, including uninstalling and reinstalling iTunes and it did sync once, but it hasn't done that since. If anyone is experiencing or has experienced the same problem and knows how to fix it, I would be grateful if you could respond to this message. Thank you.

Hi carmelomtta,
I am launching thepuTTY sessions via SGD. The puTTY executable resides on the same Windows Termiinal Server. The puTTY sessions that I open are pointing to the same IP address.
I launch one session from my Webtop and the keyboard input is fine. I launch another puTTY session via SGD and the keyboard mapping is fine.
I switch between the two sessions using ALT TAB and then begin to type and every character is prefixed with an ESC Character.
The problem is intermittent. It does not happen all the time.
Thank you for your help.

Blackberry link media sync problem with BB Z10 latest software

I've just upgraded my BB Z10 software to 10.3.1.1565 and had problem when trying to sync photo. I used USB cable as my PC has no internet connection. It was working perfectly before upgrading software to this version. Other media (ie. Music & others) seems ok. When I selected Picture in sync media, it shows loading sync media relationship and kept on spinning forever. Is there any other way to sync or transfer pictures from my device? I dont have laptop.

You can transfer pics from Device to Computer using BB Device Manager which is found in Programs and when clicked moves to Notification Tray, open it from there and right click the Volume you want Internal=Device, External=SD Card, then click Explore, it should then open to the folders, you can create folders in your Documents then transfer files back and forth.

Re: Sync problems with Tour on PC

I'm having the same problem and don't understand the reply. I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy. Frustrated! Please help.

LindaA wrote:
I'm having the same problem and don't understand the reply. I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy. Frustrated! Please help.
Hi there!
We are going to have your post split off into a thread of its own...I suspect your issues will be different than the OP.
For reference, original thread is:
http://supportforums.blackberry.com/t5/BlackBerry-Tour-9630/Sync-problems-with-Tour-on-PC/m-p/361953...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Dock automatically removes icons after .mac sync

After a recent .mac sync My dock idems were changed. Then when I add an icon it disappears within seconds. I unchecked the sync Dock re-synced then it did it again. I have signed out of .mac and signed back in still wont let me add anything. Has anybody else had this problem.

It was a .mac syncing problem. If you sync your dock with another mac, it will allow you to review changes if you delete the icon .mac wont let you put it back on the dock. I changed it on my other mac synced it then synced my second mac, and allowed the changes and no problems since then. Hope this helps somebody.

Do I dare use new Blackberry for Mac for 3-way sync?

I have a Blackberry 8310 running v. 4.5.0.11. I used PocketMac to sync with my personal MacBook (Leopard 10.5.7) and Microsoft Entourage, with lots of problems around duplicate records. I have not tried the new Blackberry for Mac.
Last month I took a new job and have to use the Enterprise services for wireless, continuous sync of my blackberry to the company's server. It works great. But I have been keeping my contacts and calendar on my Mac, not only on the phone and the enterprise server. I have not synced the Mac and the berry for weeks waiting for this new software. I have many contacts and calendar events on my Mac that I don't want to manually transfer to corp. email.
1. Will a sync between my berry and my Mac with the new Blackberry software work without messing up my Entourage?
2. What problems can I expect if I try?
3. Any advice to avoid problems; e.g., turn off connections when syncing?
Many thanks in advance!
Rob

http://blog.weareboy.co.uk/why-you-need-a-better-graphics-card-for-cinem
Graphic cards hierarchy chart:
http://www.tomshardware.com/reviews/gaming-graphics-card-review,3107-7.ht%20ml
Card chooser:
http://www.welovemacs.com/apvica1.html

Losing calendar data in Entourage when sync with PocketMac on Blackberry

I have been using PocketMac with my Blackberry Pearl to sync with Entourage. During the last sync I lost all my calendar items in Entourage but they are all still on the Blackberry. I tried the sync again and I can't seem to get my Blackberry to put these items on the Mac. What am I missing?

"What is 6 of 16 that is locking up, I don't believe it is datebook and if that is the case you can disable that conduit temporarily so you can sync your datebook over, if it is datebook, then I would try a program called dbfixit you can get it from www.pimlicosoftware.com I don't know about dbscan and how well it is, but I find dbfixit to be a wonderful tool to find any corruption. "
Well, I don't know. I am assuming it is 6 of 16 files that need to be synced. I'm just telling you what the hotsync window says at the point that it locks up.
How do I disable the conduit and still have the datebook sync? If it's disabled, how would it sync at all? I have set the datebook to "do nothing" and the other applications sync just fine, but not datebook.
I will try the dbfixit as long as you can assure me it won't erase data. Thank you
Post relates to: Treo 680 (Unlocked GSM)
Post relates to: Treo 680 (Unlocked GSM)

Blackberry/Entourage/Mac Sync Problems

Similar Messages

Maybe you are looking for