Blackberry ID agreement problems

I am trying to setup 16GB playbook. It lets me connect the Internet, and will set up the time and date, but when i try to select United States as my country, it says that is unable to display the Blackberry ID agreement. Is there anything i can do to fix this?

I am having the same issue. This KB article doesn't fix the problem because from what I can tell there is no way of going back. Once you are on the "Blackberry ID Agreement" page there isn't a way to go forward or back without hitting "I Agree"
I've tried plugging in and using Desktop Manager but it immedialty pops up and says it cannot continue until you finish the setup processes. I cannot find a hard restore option and everytime I reboot it goes right back to this page! Have I found an infinite loop 2 minutes into using the device? Any help would be greatly appreciate!
I think the reason this is happening is because I have it connected on a corporate network and it doesn't have the proxy setup to get to external website where it is trying to pull the BB Agreement from. I will take the playbook home with me and see if it prompts about being disconnected and asks me to connect to my home network.
Will post back if this fixes the problem.

Similar Messages

Blackberry ID Agreement

Trying to set up a new tablet: tablet seems unable to display the Blackberry ID agreement, it merely tells me to select country and language and try again. It does not seem to like Canada ( English) Any suggestions please?

This has been asked and resolved several times. Please search first as thlis clutters the boards. here is a link.to your situation.
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Issues-with-Blackberry-Playbook-setup-Bla...
Be a Shepard and not an iSheep.

PlayBook set-up problems ... stuck on Blackberry ID Agreement page

I realise this seems to be known, but its new to me and I can't find a solution that works in the fora, or by using Google, or whatever.
Contacted Technical Support, but perhaps you recognise the problem (cannot select country and language on the agreement page: nothing in the dropdown box) ...
I know some US units had to be recalled, but in the early days and not in August in Austria (Vienna).
Any suggestions apart from throwing it away?
David Dickinson

try to connected to a computer via Desktop Software, or search for another wi fi hotspot

Facebook and Blackberry APP World problems

I recently updated BBM and after that Facebook and Blackberry APPs not working. Have upgraded the system software, but still no luck.
Have tried to go to www.blackberry.com/ to download the new version of Blackberry app world, not luck, getting error "A communication failure has occurred. The server may be busy, please try again later. If the problem persists contact your service provider."
when trying to access Blackberry app world, giving error "A Blackberry Identity update is needed. " and when I click yes, I am getting this "Blackberry Identity installation failed. Please try again later.(80003)
Is there anybody that can help me, please!!!

Hello !
Try connecting to App world after connecting your device to WiFi.
Or else,
There is an alternative for your problem to resolve.
What you do is connect your BlackBerry Smartphone with USB cable to Internet enabled desktop/laptop.
Go to the link mentioned below:
http://appworld.blackberry.com/webstore/
On top right of the page there is a option "Sign In".
Login with your BlackBerry ID and password.
From here you can download all as you do it for Appworld.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

Cannot open a PDF on the web due to end user agreement problem

I own Acrobat 9. I recently installed my work version of acrobat CS5.5 at home. I want to read a PDF on the web. I just went thru this with live chat. Can someone please solve this problem. This is what I just wasted 15 minutes on:
Thank you for choosing Adobe. A representative will be with you shortly. Your estimated wait time is 0 minute(s) and 3 second(s) or longer as there are 1 customer(s) in line ahead of you.
You are now chatting with 'Raghu'
Raghu: Hello. Welcome to Adobe Technical Support.
Raghu: Hi Stephanie.
stephanie: Hello can you please solve my problem
Raghu: Yes, I'll be glad to assist you with the issue.
Raghu: I understand that you are unable to open PDF because of enduser agreement pops up.
stephanie: I'm waiting
Raghu: Am I correct ?
stephanie: yes
Raghu: Okay, can I have the serial number for Acrobat please ?
stephanie: where is it?
Raghu: The serial number is on the reverse side of the CD-ROM/DVD-ROM disc case or on a sticker on the CD/DVD sleeve.
Raghu: If you had purchased the product from Adobe You will find the serial number on the order confirmation e-mail from Adobe Store and in your Adobe account as well.
stephanie: That's at work.
stephanie: I have acrobat 9 serial number. This is taking a lot of t5ime already. I just want to read a pdf on the web
Raghu: I certainly understand your concern.
Raghu: I'll certainly assist you.
stephanie: Will you just solve the problem NOW
Raghu: However I need to verify for the valid serial number for Acrobat from our customers.
stephanie:xxxed out correct serial number
Raghu: Please launch Acrobat X.
stephanie: absolute power corupts absolutely
stephanie: It is launched
Raghu: Then click on 'Edit'.
Raghu: Then select 'Preferences'.
Raghu: Select 'Internet' from the list.
stephanie: preferences is under axcrobat not edit
Raghu: I understand you are using Acrobat X.
stephanie: yes
Raghu: You will find 'Preferences' under ;Edit'.
stephanie: I ahve internet selected under preferences
Raghu: Do you see the option 'Display PDF in browser' ?
stephanie: Not under internett
Raghu: When you click on 'Internet', on the right side panel on the same window you will see 'Display PDF in browser' .
stephanie: It's grayed out
Raghu: 'Allow fast web view' is selected ?
stephanie: yes if I uncheck it nothing happens
Raghu: I'm sorry to hear that Stephanie .
Raghu: I'll provide you the link for the forums.
stephanie: solve the problem
Raghu: Please refer forums regarding this.
Raghu: The serial number you provided me is not a valid serial number.
stephanie: There is no help on the forums. I need to read a PDF NOW!!!!!!!
stephanie: I told you it's a serial number for acrobat 9 that doesn't work either
Raghu: You can read the PDF using Adobe Reader.
Raghu: Please go ahead and install Adobe Reader.
Raghu: I'll provide you the link to install Reader.
stephanie: Your're insane. I want to use acrobat SOLVE THE PROBLEM NOW
Raghu: Stephanie, please be informed that this is a professional chat. We can not assist the customer without the valid serial number.
stephanie: I gave you a serial num,ber that is vgalid for acrobat 9. I wabnt to use it to read a pdf on the web.
Raghu: Please contact us again with serial number for Acrobat X.
Raghu: I understand your concern. However the serial number you provided me is not a valid serial number.
stephanie: xxxed out correct serial number is a valid number. I own it.
Raghu: Yes this is a valid serial number for 'Design premium CS4'.
Raghu: Earlier you provided xxxed out correct serial number
stephanie: Yes. I want to read a PDF in Acrobat 9 which I own. SOLVE THE PROBLEM
stephanie: I'm posting this entire dialong on adobe forums now
Raghu: Stephanie, I see that the serial number is for CS4.
Raghu: Support for this product is available only at Support portal and user forums.
stephanie: I told you that. I want to use it. SOLVE THE PROBLEM
Raghu: I would request to refer to our Support portal and user forums for more information on this.
Raghu: However, you can try reinstalling the product and check if it works.
Raghu: I can understand your concern, however, the product is out of our support.
stephanie: According to adobe forums that doesn't work.
This is completely ludicrous.

Your posting somewhat confused me.
It sounds like you have two versions of Acrobat installed. You say you own Acrobat 9. You also say you installed a version of Acrobat CS 5.5. Does that mean you installed the Adobe Creative Suite 5.5 on your computer as well? There is no such product as Acrobat CS5.5. CS5.5 would install Acrobat X.
However, if you had installed CS55 you may have to open at least one of the other CS5.5 applications before you can open Acrobat X. That's because Acrobat X is not well integrated into the Creative Suite.
Am I understanding your situation?

Receiver Agreement problem in XI

Hi,
The problem is that when the idoc calls adapter in XI, the following error message is thrown(Display XML Message Versions- window, SOAP Header):
com.sap.aii.af.ra.ms.api.ConfigException: ConfigException in XI protocol handler. Failed to determine a receiver agreement for the given message. Root cause: com.sap.aii.af.service.cpa.impl.exception.CPALookupException: Couldn't retrieve outbound binding for the given P/S/A values: FP=;TP=;FS=our_sender;TS=our_receiver;AN=WorkCenterMasterData;ANS=our_namespace
I have checked that the Receiver Agreements are configured right, there should not be problem with that. So what could be the problem? We just updated our XI to SP19, could this affect to idoc processing?

Hi,
I have got a couple of times that Receiver agreement not found even though I have receiver agreement. Also I have done some dummy changes and tried out. Also I have stopped and started the receiver communication channel. But it have not worked. Then I have started and stopped the File Adapter but that doesnot worked. I have done all the cache refreshes but the issue is not resolved.
Then finally just restarted the machine and it worked fine. So there are some caches which is not refreshing when we do the cache refreshes. They are only refereshing when we reboot. Can you also try all these steps and if you dont get success then try to bounce the system and check.
---Satish

Windows 7 - Acrobat Reader 9 Pro Extended License agreement problem

so i wanted to try out acrobat reader 9 pro extended. I downloaded the trial, installed the program, updated to 9.2 restarted the computer. Everything worked fine, till i came to the license agreement.
but when i clicked "accept" so i could use the program, acrobat simply closed! i tried it again --> same problem
i reinstalled: same problem. Searched the internet and fount something about acrobat closing after 10secs, but that was only for cracked versions.
i m getting kind of desperate...what could be the problem???

hey help. I have the same problem. when i clicked "accept" acrobat simply closed! i tried it again --> same problem. I'm trying to view a list from verizon BIOS.

Blackberry Curve 9380 Problem running V7.1.0.714

Hi
I upgrade my blackberry from version 7.1.0.234 to 7.1.0.714 and now I cannot set my mobile network to 2G network with the old version has an option only 2G. Is there a way to make it stayed on 2G Only?
Also I had a problem with my internet browser on board, While open a page it stated that a unexpected error has occur do u wish to reload the page,with the upgrade version still the same problem what can I do to solve it?

bilal7777 wrote:
I upgrade my blackberry from version 7.1.0.234 to 7.1.0.714 and now I cannot set my mobile network to 2G network with the old version has an option only 2G. Is there a way to make it stayed on 2G Only?
Hi bilal7777
With those higher OS releases the option only " 2G " is not available ,your device will automatically catch the signal it recieves ,you can set it to " 2G & 3G " it will do the same as it was before.
bilal7777 wrote:
Also I had a problem with my internet browser on board, While open a page it stated that a unexpected error has occur do u wish to reload the page,with the upgrade version still the same problem what can I do to solve it?
Are you getting this error regularly or on specific websites.Try clearing your device Browser data at a regular interval if you are a heavy user and also a battery pull restart occasionally. To clear browser data Open Browser > Press the Menu Key > Options > Scroll down to " Clear Browser Data " ( Mark all field ) then hit Clear Now .Then perform a battery pull restart like this device POWERED ON remove the Battery wait a min. then re-insert it back.
Try it and see if problem resolves.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Rebate Agreement problem( VB(7 )

Hi All,
I'm having trouble in the creation of Credit Memo Request No..The problem is that, when i'm going to settle the rebate agreement no. ( VB(7 ), and i append a date in VALIDITY DATE TO, after the creation of credit memo request no., the billing date of that no. is not matched to VALIDITY DATE TO. What are the reason why it came up to this problem? Normally, the VALIDITY DATE TO will APPEAR in the billing date field after you created the credit memo request no. Please help people why this happen.
Points will be given immediately.
Thanks and regards,
Mackoy

Hi ,
I have checked the Accky "ERU" and Accr "ERB"...there is no problem regarding that ....
Thanks .
Abhijit

Rebate agreement problem

HI,
I have created rebate agreement for my own by coping the standard one 0003 customer rebate .and created my own condition type and assign it to pricing procedure .Now the problem is when i created billing document it shows the rebate condition type with proper value .But when i release the billing document to accounting then the condition type releavent for rebate vanish. But when i use the standard one it shows also after releasing it to accounting .Can you please tell what could be the problem .I have checked there is no diffrence with the standard but only Access Sequence . I also created accesss sequence with the acess category 1. Thanks in advance .
Regards,
Abhijit ...

Hi ,
I have checked the Accky "ERU" and Accr "ERB"...there is no problem regarding that ....
Thanks .
Abhijit

Adobe Reader Licence Agreement Problems

Having some problems accepting the agreement so I can view .PDF Files - which I unfortunately can't do at the moment. Everytime I load a document, or the program on it's own, I get this 'can't connect to internet explorer' page instead. So I have to click the x, and I ihave to quit Adobe Reader.
Please help?
(I've also included some pictures to help)
http://img.photobucket.com/albums/v488/Baby_K/01.jpg
http://img.photobucket.com/albums/v488/Baby_K/02.jpg

The key thing to check first is whether you can visit the web using
Internet Explorer, since Adobe Reader is using it to display the
agreement.
If you can, try clicking more details and see if it will tell you the
URL it was visiting; try copying and pasting that into an IE window.
Does it work?
Aandi Inston

Blackberry 6.0 problems- computer will not restart

I tried to install the blackberry desktop software version 6 on my computer. The computer will not work now, CPU usage is at 100 % and System Restore did not help fix the issues either. Computer is running Win XP SP3, The installation has also affected the Wirelees card on the computer, and will not let the computer run unless the Wireless card id disable and shut off. There is also a file that keeps trying to install call Roxie Media Manager, which the file is not where to be found and is not downloadable on you support site. I am in the process of reloading my entire computer to fix this problem. THIS is the second time that I have had to reload because of doing an update from Blackberry. If there is a solution for this it is not listed in any forums on this site. If your software has not been tested with all operating systems, this needs to be stated in the download information before someone downloads the new updates. I love my phone, but the Desktop software is a major drawback to anyone that needs their computer on a daily basis. Please come up with a fix or notice that will avoid this problem.

I've never had any problems with DM6 on WinXP, SP3.
I've mentioned on here several times that I don't recommend using the Roxio software, it's just to buggy I think.
For a Clean uninstall of Desktop Manager
http://www.blackberry.com/btsc/KB02206
good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Join our BBM Channels (Beta)
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License Agreement problems

I just bout a brand new 160GB ipod classic today. I've connected the ipod to my ocmputer, have Itunes opened and in order to start syncing music from my itunes to the ipod, I have to agree to the Apple License. There's only one small problem... there's no place to click to agree. What's going on? I can sit here all day and read the license but I can't agree or disagree or continue on.

Deactivate the app, while the date is set back. Then return to normal time and reactivate.
Mylenium

License agreement problem

I just bought a new iPod nano I added all the songs I want on it but I got a problem with the license agreement page I click on I have read and agree to the ipod software license agreement and I also saved it but nothing happens and it looks like theres a little more to the page but it wont scroll over to that side there might be a continue button I dont know. I'd like to know what to do.
PS. Doesn't matter if you delete this thread
Message was edited by: Living in peace

Change your screen resolution until you can see the button.
And, why would your thread be deleted?

Reader license agreement problem

I have downloaded Reader to my new netbook successfully but the license agreement does not have the Agree/Disagree buttons. Scrolling down does not help. I had no problem with the license agreement on my desktop, since it appears at the bottom of the license agreement panel even without scrolling down. I don't think it has anything to do with screen size since I have seen several similar problems listed here for larger computers, but can't find that any solutions have posted. Help, please, if you can.

Thanks for your suggestion about hitting the 'A' key. I had already thought
of that and it doesn't have any effect. Being a geezer I also remember when
many of these buttons had one letter underlined as a clue for doing it by
keyboard instead of by mouse, but I hardly ever see that any more.
In this case the Accept & Decline buttons don't seem to exist. I guess I
will try calling Adobe on the slim chance that they can help. Thanks again.

Blackberry ID agreement problems

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