Blackberry ID Associated to Invalid Email Address
Hello,
I've made a awful mistake of adding a blackberryID to my phone with an invalid email address.
I can't change it as I can't remember what password I set.
I can't recover the password, as it's an invalid email address.
Is there anything I ca do to get this sorted (I have since created a blackberry ID to the correct email address).
Thanks
Rob Cross
Hi and Welcome to the Community!
Given your situation, only human intervention can help you now. The automated processes simply cannot deal with such a situation. To receive that, you must ring up your mobile service provider and convince them to escalate your case up to BlackBerry. Further, you must convince BlackBerry to provide you with a solution -- which likely will either be resetting your current BB ID so that you can again access it or having you create a new BBID and they will manually move your purchase records over. Note that I have no idea if they will be willing to do this, but there is no other way that I know of to retain your prior AppWorld purchase records.
But, first please decide if such is even necessary. If, for example, you did nothing with that other BB ID (e.g., no AppWorld purchases, no BBM contacts, etc.), then you can simply abandon it and use the new one you have created.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Invalid email address or password
Hi,
New to blackberry and have been setting my 9300 up today. I have my own dedicated server and a number of domains. I have three main domains and associated email addresses.
I have setup 2 email addresses and they work fine but the third keeps giving me "invalid email address or password" when I try to set it up, the login credentials are correct and I can access the email from desktop and webmail, just not the blackberry.. I own the domains and the server they run on.
The ones that work are:
[email protected]
[email protected]
the one that doesn't work is:
[email protected]
Not sure if the hyphen in the domain name or the .org.uk is causing the issue as they are all on the same server and the .co.uk and the .net work without issue?
Thanks
MichaelTyping www.blackberry.com/integrate in your phone's browser has been known to resolve this issue.
Give it a try and report back with your results.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
What are valid and invalid email address characters
What are valid and invalid email address characters in Exchange 2010, for example can you have Conan.O'[email protected] is there a document that shows the valid and invalid sysmbols?
Hi
The format of email addresses is
local-part@domain where the local-part may be up to 64 characters long and the
domain name may have a
maximum of 253 characters - but the maximum 256 characters length of a forward or reverse path restricts the entire email address to be no more than 254 characters.<sup id="cite_ref-0">[1]</sup>
The formal definitions are in RFC 5322 (sections 3.2.3
and 3.4.1) and RFC 5321 - with a more readable form given in
the informational RFC 3696<sup id="cite_ref-1">[2]</sup>
and the associated errata.
Local part
The local-part of the email address may use any of these
ASCII characters
RFC 5322 Section
3.2.3:
Uppercase and lowercase English letters (a–z, A–Z) (ASCII: 65-90, 97-122)
Digits
0 to
9 (ASCII: 48-57)
Characters
!#$%&'*+-/=?^_`{|}~ (ASCII: 33, 35-39, 42, 43, 45, 47, 61, 63, 94-96, 123-126)
Character
. (dot, period, full stop) (ASCII: 46) provided that it is not the first or last character, and
provided also that it does not appear two or more times consecutively (e.g. [email protected] is not allowed.).
Special characters are allowed with restrictions. They are:
o
Space and
"(),:;<>@[\] (ASCII: 32, 34, 40, 41, 44, 58, 59, 60, 62, 64, 91-93)
The restrictions for special characters are that they must only be used when contained between quotation marks, and that 3 of them (The
space, backslash \ and
quotation mark " (ASCII: 32, 92, 34)) must also be preceded by a backslash
\ (e.g.
A quoted string may exist as a dot separated entity within the local-part, or it may exist when the outermost quotes are the outermost characters of the local-part
(e.g. abc."defghi"[email protected] or
"abcdefghixyz"@example.com are allowed. Conversely,
abc"defghi"[email protected] is not; neither is
abc\"def\"[email protected]). Quoted strings and characters however, are not commonly used.
RFC 5321 also
warns that "a host that expects to receive mail SHOULD avoid defining mailboxes where the Local-part requires (or uses) the Quoted-string form".
The local-part "postmaster" is treated specially - it is case-insensitive, and should be forwarded to the server's administrator. Technically all other local-parts
are case sensitive, therefore [email protected] and [email protected] specify different mailboxes. However most organizations treat uppercase and lowercase letters as equivalent, and also do not allow use of the technically valid characters
(space, ? and ^). Organizations are free to restrict the forms of their own email addresses as desired, e.g.,
Windows Live Hotmail,
for example, only allows creation of email addresses using alphanumerics, dot (.), underscore (_)
and hyphen (-).<sup id="cite_ref-2">[3]</sup>
Systems that send mail must be capable of handling outgoing mail for all valid addresses. Contrary to the relevant standards, some defective systems treat certain
legitimate addresses as invalid and fail to handle mail to these addresses. Hotmail, for example, refuses to send mail to any address containing any of the following standards-permissible characters:
!#$%*/?^`{|}~
Domain part
The domain name part of an email address has to conform to strict guidelines: it must match the requirements for a
hostname,
consisting of letters, digits, hyphens and dots. In addition, the domain part may be an
IP address
literal, surrounded by square braces, such as jsmith@[192.168.2.1], although this is rarely seen except
in email spam.
Examples
Valid email addresses
<tt>[email protected]</tt>
<tt>[email protected]</tt>
<tt>[email protected]</tt>
<tt>much."more\ unusual"@example.com</tt>
<tt>very.unusual."@"[email protected]</tt>
<tt>very."(),:;<>[]".VERY."very@\\\ \"very"[email protected]</tt>
Invalid email addresses
<tt>Abc.example.com</tt> (an @ character must separate the local and domain parts)
<tt>[email protected]</tt> (character dot(.) is last in local part)
<tt>[email protected]</tt> (character dot(.) is double)
<tt>A@b@[email protected]</tt> (only one @ is allowed outside quotation marks)
<tt>a"b(c)d,e:f;g<h>i[j\k][email protected]</tt> (none of the special characters in this local part
is allowed outside quotation marks)
<tt>just"not"[email protected]</tt> (quoted strings must be dot separated, or the only element making
up the local-part)
<tt>this is"not\[email protected]</tt> (spaces, quotes, and backslashes may only exist when within
quoted strings and preceded by a slash)
<tt>this\ still\"not\\[email protected]</tt> (even if escaped (preceded by a backslash), spaces, quotes,
and backslashes must still be contained by quotes)
Terence Yu
TechNet Community Support -
My current Apple ID, for which all of my content has been downoaded (e.g., music, apps) is associated with a work email address that I will no longer have access to in the near future. In my Apple ID account, I noticed I had two alternate emails listed, one is my .me account and the other is my .gmail account. I use my .gmail account, and it is the primary email I use with friends and family. I noticed both were not verified, and when I tried to, it said they were both associated with other accounts. I was able to log into a separate Apple ID account I must have set up at tone point with my .gmail, and I changed the email address to a new one I created. I also deleted the gmail account from any other Apple-relted account I could think of. I am still gettgin the same error message when I try to add it to my current Apple ID: "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
My concern is this: with FaceTime and now iMessage, it seems more important than ever that I am able to use my correct email address. With iOS5 beta, I cannot enter either my .gmail or.me accounts under "You can be reached for messages at:" as I get an error stating: Unable to verify email because it is already in use."
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I just spoke with a technician at Apple. I hsven't been able to verify because the wife has the phone. but he said all that you need to do is:
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Hello, Wyseup.
Thank you for visiting Apple Support Communities.
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the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME
Hi all,
I tried this and it worked:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password you used when creating the account.
4) Change the email address associated with your account.
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I also got this from apple CS for other things to try:
Please follow these steps to access your Apple ID accountinformation:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password youused when creating the account.
4) Delete any duplicate email addresses associated withyour account.
5) Click the Save Changes button.
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1) Visit My Apple ID at https://appleid.apple.com/.
2) Log in with your other Apple ID and password.
3) Select the Manage your account link.
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5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
6) Once you've made the desired change, select SaveChanges.
7) Choose Sign Out from the top right of the page.
If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
Good luck!
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Same Result!
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tt2 -
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Our Exchange service is provided by Intermedia.
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