Blackberry ID not being recognised by my 9320 Curve

My Blackberry ID will not work on my smatphone (Blackberry 9320 Curve). It says that I need to enter the ID associated to this smartphone but I am. I'm entering all the correct information but it sill says the same hing. How do I get it to workagain?

For whatever reason it thinks you're using a different BBID than what was used on the device to begin with.
Do you still have access to the device? Can you look in in Options >BlackBerry ID and see what it shows in there for a BBID on the device?
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

  • Issues with Blackberry Playbook not being recognised by Windows Explorer

    Hello, I'm new to the forums but am having the same problems as many others are, that being my Playbook not regonised by Windows Explorer. I have tried all of the solutions I have read like unistalling Desktop Manager, uninstalling then re-installing drives in Windows Device Manager. But one I recently stumbled across was uninstalling Blackberry Device Manager, how do I do this?
    Also the main problem appears to be that my Playbook will not sync anything with my computer. In Desktop Manager I can back-up my Playbook, but not sync anything. After re-installing a drive I now get the message of: 'Your Blackberry device is not compatible with this feature' whereas before I got the message of: 'You haven't configured any sync methods' but yet all of the sync options were greyed out. 
    How do I get Windows Explorer to recognise my Playbook as a drive and how can I sync in Desktop Manager? 
    Thanks in advance!
    Note: I'm using Windows 7 32-Bit

    Hello Tobster_,
    The following article should also help with detecting your BlackBerry® PlayBook™ tablet:
    Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
    We hope this helps.
    Thank you.
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • BlackBerry ID not being recognised after battery removal

    Hello all! Hopefully you can help me with this one...
    Happybday:That battery in my Blackberry Torch was not holding a charge for any substansial amount of time and in troubleshooting this, I removed my battery and SIM card. When I replaced these and turned the phone back on, it requested that I input my Blackberry ID details - according to the screen I have inserted a new SIM Card (which I have not). Despite these being correctly entered, the response was something along the lines of "the details entered do not match a valid BBID" However, I have signed in and out of my BBID account on my tablet with the exact same details without issue. I have reset my password to no avail. 
    I first contacted my service provider who directed me to contact Blackberry, however the phone number they provided me with was incorrect. 
    So now I am at a loss! Any suggestions?

    mdouglas wrote:
    Hello all! Hopefully you can help me with this one...
    Happybday:That battery in my Blackberry Torch was not holding a charge for any substansial amount of time and in troubleshooting this, I removed my battery and SIM card. When I replaced these and turned the phone back on, it requested that I input my Blackberry ID details - according to the screen I have inserted a new SIM Card (which I have not). Despite these being correctly entered, the response was something along the lines of "the details entered do not match a valid BBID" However, I have signed in and out of my BBID account on my tablet with the exact same details without issue. I have reset my password to no avail. 
    I first contacted my service provider who directed me to contact Blackberry, however the phone number they provided me with was incorrect. 
    So now I am at a loss! Any suggestions?
    Hi @mdouglas! Welcome to the BlackBerry Support Community Forums!
    Since you changed the password of your BlackBerry ID, the account is now unrecognizabe by the device. You need to perform a secut\rity wipe to be able to login using your new BB ID credentials.
    *Note: Performing a security wipe will delete all of your data, having a backup is ideal. See this KB for instructions on how to perform  Security Wipe:  KB14058
    Goodluck!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • IPod not being recognised in iTunes

    Hi all
    I sold my iPod on eBay and, as far as I could tell, it was working perfectly when it was sent off. The buyer has sent it back to me claiming it wasn't being recognised in her iTunes and to my surprise it's now not being recognised in mine. I plug in the iPod and it charges through my Mac but does not become recognised in iTunes at all. Does anyone have any ideas as I am going to have to refund the buyer AND the iPod seems caput so it would be great if I could get it working one way or the other. Thanks so much in advance.

    I tried what you suggested but it didn't seem to work for me. When i started the error check nothing happened, the bow for checking errors closed immideiatly after i clicked start. Did you do anythig else before checking the drive for errors, like put it in disk mode?

  • IPod not being recognised by Windows..cant change the hardis

    All,
    Pls help a iPod freak out. I recently recieved a new ipod via Apples Warrenty conditions sound good right... Wrong!
    My new ipod is not being recognised on my pc.
    I have:
    Reintstalled the latest Ipod Sw 2005-26-6 (and the original version 2004 8-6)when the latest load didnt work. reinstalled iTunes and tried to restore my ipod.. when i do, i have a pop up that says that the ipod is locked!!. I have gone on the aple support website and it tells me to format my ipod for windows i need "iPod for Windows Software 1.0" but it states that this is not found on the Apple website! My original pacjkaging only had the one disc with itunes and ipd sw (no specfic Windows sw)... And even if this sw is on the disc.. it wont connect to my laptop as its formatted for a mac!! Im going on holiday in two days.... PLS HELP ME.

    I have the same problem! My iPod worked for about 2 hours and then, it froze and turned off and now all I get is a sad iPod icon. I have done everything and it will not reset/restor/go into disk mode or anything. I have downloaded all new software and my PC won't recognize anything.

  • Iphone 3gs not being recognised by Itunes 10.1.2 on my Imac

    Hi all,
    This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
    Really hope that someone might have an answer that will work for me because i really need my cell phone back
    P.S I have the latest itunes and Mac OS X 10.6.6

    In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
    In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
    So give it a try.

  • My ipad (mini) and ipod are not being recognised by itunes?

    When connecting both my ipad(mini) and ipod(7th gen) they are not being recognised by itunes.  I last connected just over a month ago and everything was fine.  When I last connected I also connected my old ipod(3rd gen) to add new playlists beforing giving to someone else.  When I first plugged in I got a message saying that the cable was not Apple authorised - both my cables are cables supplied with my ipod/ipad so came from Apple?  When I run diagnostics it says
    "Most recent devices not currently connected,  - iPod Nano (3rd Gen) and iPad Mini running firmware 6.1.3"  This is the first time I have tried to connect since updated my iPad with IOS7?  Please help I wanted to put Christmas playlists on both devices.....!

    Device Not Recognised  >  http://support.apple.com/kb/TS1538

  • My iphone 3GS is not being recognised by my PC?

    My iphone 3GS is not being recognised by my PC, either in itunes or My Computer as a drive. iPad and iPod work fine.
    Phone also not found on other computers I have tried.
    Tried resetting the phone. Reloaded iTunes. Stumped now.

    Now sorted thanks. It was the cable, seemed identical, would charge the phone through the USB port but did not show up as a drive.

  • After updating ios my ipad is stuck in recovery mode and is not being recognised by the computer in windows or itunes.  Help!

    Help - I am stuck in Afghanistan on operations and my iPad mini has died.
    I tried to update the IOS as directed, there were a few error messages and I cancelled the process.
    The ipad now only shows the connect to itunes screen and is not being recognised by the computer in either windows or itunes.
    I have tried several resets and restarted the computer and reinstalled itunes.
    Is there anything else I can do.
    This is my only method of talking back to my family at the moment and is really quite important.
    JS

    Thanks, I will give it a go. Will it work on my computer after I do that?
    Jez

  • Iphone 3gs not being recognised by Itunes on a Imac

    Hi all,
    This seems to be a common problem but all the posts that say they have succeeded don't work on mine. My problem started when my iphone was not being recognised. I did everything re-installed itunes, restarted computer etc and I finally went into DFU mode. Itunes recognised then but said it needed to be restored. At wits end i did this, now i have no phone as itunes wiped everything but since it wont recognise it again i cant get the phone past the connect to itunes/emergency call screen. I also tried deleting the file "com.apple.usbmuxd.plist~orig" but i cant seem to find it where they said it would be. If i can find this file apparently this will help me but it simply not there.
    Really hope that someone might have an answer that will work for me because i really need my cell phone back
    P.S I have the latest itunes and Mac OS X 10.6.6

    In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
    In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
    So give it a try.

  • Iphone is not being recognised on itunes to sync?

    Hi, I have connected my iphone to my computer but it is not being recognised on itunes?can u help?

    I just replaced my 3GS with an iPhone 4 yesterday, and the new phone will not sync with iTunes. It pops up with the following error message whenever I hook it up:
    "The iPhone "iPhone" cannot be used because it requires iTunes version 10.1 or later. Go to www.itunes.com to download the latest version of iTunes."
    I just got this phone from AT&T, and there are no updates available for either my computer or my phone, so they have to have the newest iTunes.
    Also, whenever I plug it in, the new phone does not appear under the "devices" tab on the left like my old one does.
    Thanks in advance for whatever advice you can give me.

  • Since upgrading to Firefox 4.0 Norton IS site logins no longer work, even though they are running, they do not auto load. Is FF not being recognised after the update ?? ??

    Normally when i open FF the Norton IS login manager kicks in automatically and completes all the various site logins.
    '''However '''since the update to FF4, even though Norton IS 2011 is running the login manager is not working, it's as if FF4 is not being recognised as my browser any longer.
    There must be a fix for this; if not i'll be forced to revert to the previous version of FF
    New'ish system i3, Win 7, MS Office, Norton IS 2011, Firefox 4.0

    You are almost correct in your assumption Norton needs updating to FF4
    You can get Firefox 3.6.16 here:
    http://www.mozilla.com/en-US/firefox/all-older.html
    http://support.mozilla.com/en-US/kb/Installing+a+previous+version+of+Firefox

  • Ipod touch 6.1.3 not being recognised by iTunes 10.7

    Just got a secondhand iPod Touch. It is on 6.1.3 and I have iTunes 10.7 running on my iMac 10.6.8.  As far as I can see 6.1.3 is supported on iTunes 10.7.  I tried the Apple trouble-shooting page but to be honest it wasn't that helpful.
    If I set up Home Sharing then I can Home Share using the iPod Touch...which says that I do have connectivity at some level.  Just that it is not being recognised by iTunes and so I am unable to load my apps or transfer any music over.

    Many thanks lllaass
    I had gone through the first part without success but had decided not to go through the second stage. But following your recommendation I did just that and it works!

  • My iPad2 is not being recognised as a device by my mac or my PC?

    All programmes are up to date. The iPad pops up in itunes but nothing else. It's not recognised as a device in image capture either. Any ideas why?
    The problem is I have a whole pile of photos that I want to get off the ipad that I can't access because it's not being recognised.
    I could email them all to myself but this would take forever. Entirely the opposite of convenient, which I thought the iPad was supposed to be.
    Photo stream only works so so, it's not sending all of my photos across, just ones it randomly selects. I really don't understand what that's about.
    If anyone has any tips they would be greatly appreciated.
    So far I have:
    -updated iPhoto software
    -updated iPad software
    -reset iPad
    -turned everything off and on again.
    Nothing seems to work.
    Looking forward to hearing a solution,
    Aoife

    How did the photos get onto the iPad ? If they were synced from a computer then they won't appear in Image Capture (or iPhoto or Aperture, and on a PC windows camera wizard and windows explorer) - there are third-party apps such as Simple Transfer which you can use to copy those back via your wifi network (but photos are 'optimised' when synced to the iPad, so if you do copy them back they may not be exactly the same as they originally were on your computer).
    If you have photos taken with the iPad, copied to it via the camera connection kit or saved from emails/website then the iPad should appear in those applications so that you can then copy those photos off the iPad.

  • IPod Touch not being recognised on newly-installed OSX Leopard (10.5.4)

    I have an iPod Touch (software version 2.0.2) which is not being recognised in OSX Leopard (version 10.5.4) which I just loaded onto the Powerbook G4. It was recognised under OSX 10.4, although the iPod Touch didn't launch iTunes when it was connected. It was only recognised after iTunes was launched.
    I have read some previous posts about iPod Touch not being recognised. One of the recommendations is to reinstall the entire iTunes package. It this must be done to sort the problem, will all of the music in iTunes be lost?
    Note my daughter's iPod, when connected, launches iTunes and is recognised.
    Help, please.

    Hi,
    Reinstalling iTunes *will not* erase your music library.
    As a matter of course I do, and in fact Apple recommend that you back up your music library, there is an option to do this under "File" in iTunes. It is really quite sensible to have your purchased and other music files saved elsewhere as well as on your main hard drive, it can save a lot of time and hassle.
    Good luck,
    Dud.
    Message was edited by: Duddo - typo

Maybe you are looking for