Blackberry ID Not Working

Dear Team, I forgot my password and tried to reset the blackberry ID. The resetting & chaning password was also not easy, it keeps in a loop of change password and even after changing the password, I am not able to login. Now I cannot make any update or able to access many apps like Blend, BBM etc. where i need BB ID. Please advice how I can solve it. TIA.Joseph

1. When I an trying to take back up on desktop application:Message is "Your decive isn't associated with a BB ID. "But I am unable to sign in with my BBID in my phone. 2. When I try to login to protect in the website:"A device isn’t associated with BlackBerry Protect. "The protect is on and I am unable to login with my BBID ( first BBID - the email I first used to register) 3. When I try to verrify my BBID in mobileThe screen that takes me where appear like this Verify your BlackBerry IDText Box for BBID UsernameText Box for BBID PasswordClick Cancel or Verify. Unable to veryify. The screen doesn't take me anywhere but like an infite loop of enetering password & clicking verify. I have some 2000 + contaacts with many of which are not linked to my email and only saved on mobile. Dont want to loose that. Will a mobile phone Switch will work to save the data. Can z30 be switched to base phone which is not OS Blackberry 10? Please advice.

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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KailaWoods wrote:
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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