BlackBerry ID - Password Reset Issue

Hi I'm having problems changing my BB ID password, it keeps saying the" value you have entered is invalid". I keep trying it and the same thing keeps coming up all the time. Please can you help me

Are you entering letters and numbers only? Special characters are not permitted (I don't think so, anyway).
I hope I've been helpful.
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Similar Messages

  • Blackberry ID Password reset email doesn't contain a link to reset password!

    I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
    Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
    "This email has been automatically generated. Please do not reply to this email.
    If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
    Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
    ©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
    Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
    Solved!
    Go to Solution.

    That is very strange indeed...with only 2 possible causes I can think of.
    1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
    2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
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  • Blackberry protect password reset

    I have a problem I forgort my password and the answer to the security question,I actually don't remember, and I want to retrieve my contacts and calender events,how do I reset my password?

    Hey mmelieman,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    If you forgot the answer to your security question then the BlackBerry® ID password can not be reset.  You can create a new BlackBerry® ID by going to www.blackberry.com/blackberryid
    Let me know if you have any more questions. Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Password Reset Issue in Portal

    Hi All,
    Please help me to resolve this issue.
    Issue : We have resetted a password for one srm user in Portal. The User when he tried to login after the password reset initially it was asked to change the password. User changed the password. He is succesfully logged into the portal. Now the problem is when he tries to access a srm work item in worklist it is opening a new window and asking to reset the password again with the error message "No switch to HTTPS occurred, so it is not secure to send a password & This is an initial password that must be changed". It is not asking to change when he tries to login to portal and this error is promting only when he tries to open a work item. Because of this the user could not proceed to work further.
    Can any please let me know if faced with the same error.
    Thanks in advance.
    Regards,
    Viswes

    Hi Viswes,
    There are two solutions for this issue,
    1. Create a custom application which will change PWD in all the systems once you change your Portal PWD.
    2. Change the backend PWD before accessing UWL. (Login to backend system directly, it will ask for change of PWD).
    Thanks.
    Sushil

  • Hpconnected password reset issues....

    Hi,
    I got locked out of my hpconneced account and when I tried to reset the password with the link provided, entered by e-mail address and submitted it.  Nothing shows up at my e-mail account.  I have checked spam folder and nothing has been recieved from HP.  How does one get help from HP on this type of issue?
    Thanks,
    Neil

    Hi Neil,
    Thank you for being a member of the HP Support Forums. I understand that when using the password reset feature on HP Connected that you haven’t received the email.
    It can take up to 24 hours to receive the email. I would recommend trying to use the reset password feature a second time.  If you’ve already tried this (I know I would have, I’m impatient ) and you still haven’t received the email, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Tiger 10.4.7 Password reset issues related to Safari keychain updating

    Following a reset password for administrative updating my software,
    The following keychain password update has not correctly been updated
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    I have followed the MACOSX reset procedures and the MACOSX 10.4.6 updates processes and procedures to update all concerned administrative password resets and still the keychain safari messages indicate that safari keychain has not correctly updated to the new password. Annoyance message appears not to affect performance issues of safari just sending emails outbound or chances
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    What next? Any ideas from developer channels? Similiar experiences??

    Reference purposes for developers interests. yl61m9

  • Self service password reset issue

    Hello Experts,
    An issue about self service password is being encountered. I am setting the new password over self service password reset page, but unfortunately it is not being triggered to the target systems(SAP and AD). In the job log, instead of running the pass 'changepasswordabapuser' or 'setadspassword', IDM is running pass 'update abap user' or 'update ads user'.
    But if I change password of a user via Administrator login(in change identity), the password is getting changed on all target systems. Kindly suggest!
    Version: IDM 7.2
    Thank you,
    Girish

    Hello Girish,
                      see if note
    1936431 - Self Service Password Change - Modify task is called rather than
    Set Password task
    can help in this case.
    Regards,
    Chris

  • SSPR password Reset issue

    Hi Techies,
    I am facing a issue in resetting the password of the users. The user is able to register the password on the registration portal by giving all the answers but when trying to reset the password from the FIM password reset portal, giving the user name as
    Domain Name\Username
    and after providing all the answers which were used while registering the user for password reset,i get to the next page and able to enter the new password and confirm password. But just a click on Next, I receive the following error
    An error has occurred. Please try again, and if the problem persists, contact your help desk or system administrator. (Error 3000)
    working on FIM 2010R2 SP1.
    PLease help in this.
    Thanks in advance
    Varun

    Have a look at the following posts. May be you'll be able to troubeshoot the error.
    http://blogs.msdn.com/b/ms-identity-support/archive/2013/01/18/fim-troubleshooting-sspr-error-3000.aspx
    http://technet.microsoft.com/en-us/library/jj134289%28v=ws.10%29.aspx
    https://social.technet.microsoft.com/Forums/en-US/69ac3bbb-e66f-4a2e-a01e-2f3490fe5ef4/facing-issues-with-sspr-in-fim-2010-r2?forum=ilm2
    If you are working on Windows Server 2012, there may be additional things related to Cryptography Algorithms you might need to disable.
    Regards Furqan Asghar

  • Password Reset Issue

    Greetings,
    I have a requirement that calls for a user to be redirected to a password reset form after the administrator resets their password. I am trying to accomplish this by updating the obpasswordchangeflag attribute (which I have made editable) to “true” after changing the user’s password. I was under the impression that changing this attribute to “true” would prompt the user to reset their password the next time they logged into the system. Unfortunately, when I log in as the user in question with the newly reset password, I am allowed direct access into the system. In addition, I have tried setting the Password Change Redirect URL under the Configure Password Policy tab with no luck. We are using the Basic Over LDAP authentication scheme. The password policy is configured and enabled. The ‘Change on Reset’ box is checked within the password policy. When I use form based authentication, I am redirected to the password reset form. Has anyone had any luck with the password reset redirect using Basic Over LDAP as their authentication scheme?
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    Any information would be greatly appreciated.
    Best Regards,
    Nick

    Thanks Ram, for your reply. Chris, you are correct, making the flag editable is for the next stage of this requirement and isn't really a factor in this problem. Ram, I have checked the 'Change on Reset' box and made sure the password policy is enabled. I have also compared both authentication schemes and found no major difference. For whatever reason, I can't seem to get redirected using Basic Over LDAP. Any other suggestions?
    Thanks,
    Nick

  • Apple ID password reset issue

    I forgot my Apple ID so requested they sent a password reset to my email address but I didn't recieve it.
    The strange thing was that I got it emailed to my 2nd email address and not the one I have registered to this acc. How does it know my other email address?
    The 2nd email addy is not in my account setting
    Now I have just registered to this forum and it has sent confirmation to my registered address but sent the confirmation of the password reset to my unregistered email
    What is happening?

    Send an email to Apple - Support - Apple ID
    And ask them to confirm the situation.   At the same time if you ask, they will help you set up an different rescue email.

  • APEX ADMIN user password Reset issue

    Hello All,
    I am trying to reset the password for ADMIN user using following script (taken apxchpwd.sql) from SQL Developer. I have connected to database as user with DBA privileges.
    alter session set current_schema = APEX_040000;
    begin
        wwv_flow_security.g_security_group_id := 10;
        wwv_flow_security.g_user := 'ADMIN';
        wwv_flow_security.g_import_in_progress := true;
        for c1 in (select user_id
                     from wwv_flow_fnd_user
                    where security_group_id = wwv_flow_security.g_security_group_id
                      and user_name = wwv_flow_security.g_user) loop
            wwv_flow_fnd_user_api.edit_fnd_user(
                p_user_id       => c1.user_id,
                p_user_name     => wwv_flow_security.g_user,
                p_web_password  => 'newPassword',
                p_new_password  => 'newPassword');
        end loop;
        wwv_flow_security.g_import_in_progress := false;
    end;
    Commit;But I am getting following error.
    session SET altered.
    Error starting at line 2 in command:
    begin
        wwv_flow_security.g_security_group_id := 10;
        wwv_flow_security.g_user := 'ADMIN';
        wwv_flow_security.g_import_in_progress := true;
        for c1 in (select user_id
                     from wwv_flow_fnd_user
                    where security_group_id = wwv_flow_security.g_security_group_id
                      and user_name = wwv_flow_security.g_user) loop
            wwv_flow_fnd_user_api.edit_fnd_user(
                p_user_id       => c1.user_id,
                p_user_name     => wwv_flow_security.g_user,
                p_web_password  => 'newPassword',
                p_new_password  => 'newPassword');
        end loop;
        wwv_flow_security.g_import_in_progress := false;
    end;
    Error report:
    ORA-20001: Unauthorized access (security group package variable not set).
    ORA-06512: at "APEX_040000.WWV_FLOW_FND_USER_API", line 22
    ORA-06512: at "APEX_040000.WWV_FLOW_FND_USER_API", line 1625
    ORA-06512: at line 12
    commited.Database Version: Oracle Database 11g Enterprise Edition Release 11.2.0.1.0 - 64bit Production
    APEX Version: 4.0.2.00.07
    Can someone let me know what is the issue?
    Regards,
    Hari

    Hello All,
    Our DBA has ran the script apxchpwd.sql as SYS and it went fine. But still we are unable to login into INTERNAL schema with ADMIN user. Any thoughts?
    Only thing I need to check is APEX user.
    alter session set current_schema = APEX_040000;But that is correct.
    Where and how can I check the apex INTERNAL workspace user ADMIN status?
    Regards,
    Hari

  • HP ePrint Password reset issue

    I just tried to reset my password for the ePrint portal. After receiving the e-Mail, I click on the link and get an error message, that I should try it later.
    I tried it several times. Now I have no possibility to use my product. Please support.
    thank you.

    Hello gamm,
    Welcome to the HP Support forums.  I understand that the link that you were emailed to reset your password on HP Connected is not working.
    Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Visual Password reset issue Unknown Error

    I am trying reset the password so I stop getting those annoying visual voice mail password prompts.
    I input my current password my 7 digit phone number the default.
    I enter my new 4 digits, reenter, everything checksout but when I select the check mark to change I keep getting unkown error and the password is not reset changed.
    Comments????

    Hi Viswes,
    There are two solutions for this issue,
    1. Create a custom application which will change PWD in all the systems once you change your Portal PWD.
    2. Change the backend PWD before accessing UWL. (Login to backend system directly, it will ask for change of PWD).
    Thanks.
    Sushil

  • EventHandler - Password Reset Issue

    Hello Experts,
    I have developed a post process event handler for Trusted Source Recon. In the event handler I have put a simple logic to generate password and set it for user using API.
    BulkEventResult execute method
    //getting user key from BulkOrchestration
    System.out.println("Setting Password for User....");
    passwordIntf = Platform.getService(tcPasswordOperationsIntf.class);     
    passwordIntf.setXelleratePassword(lUserKey, "haihello");
    System.out.println("Password has been set successfully....");
    Password is successfully set for the user but When I logs into OIM with the password "haihello" , It throws invalid password error.
    log message :
    Setting Password for User....
    Password has been set successfully....
    <Sep 7, 2011 7:24:23 PM IST> <Error> <oracle.iam.reconciliation.impl> <BEA-00000
    0> <Sending Reset Password Notification is not successful >
    Am I missing anything?
    Thanks and Regards
    INIYA

    INIYA wrote:
    Hello Experts,
    I have developed a post process event handler for Trusted Source Recon. In the event handler I have put a simple logic to generate password and set it for user using API.
    The ResetPasswordActionHandler is activated in your environment. The handler expect email notifications can be sent to the user.

  • ICloud email password reset issue on MacBook

    Hi,
    Further to the reset of my Apple ID account, I am not able to receive email on icloud mail address with MacBook Mail application anymore, whereas this change has not affected icloud email address use on iphone & ipad.
    Thanks for your help!

    Additional information, the following error message occurs once checking account password for imap:
    "Échec de la connexion au serveur icloud.com IMAP « imap.mail.me.com ». Assurez-vous que le nom d’utilisateur et le mot de passe sont corrects puis cliquez sur Continuer. Vous ne pourrez pas recevoir de courrier si les informations sont incorrectes."
    Sorry in French...

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