Blackberry ID password restoration issue

Hello,
I've got a problem with Blackberry ID password recovery.
When I'm trying to restore password using form at this site https://blackberryid.blackberry.com/bbid/recoverpassword/
I receive an email with password restoration link, but actually it doesn't works for me. When I navigate to this link I'm unfortunately get the message "BlackBerry ID Services An error has occurred and your request cannot be processed."
I use an ID <removed>, and my Blackberry Playbook has been registered with this ID.
I've tried to restore password 5 or more times, but the result is the same.
EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines under section "Be careful."
Who can help?
Thanks a lot!

The solution is to copy link, then paste in a navigation string in browser. not to click it, because link is incorrect.

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Blackberry ID Password reset email doesn't contain a link to reset password!

I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
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That is very strange indeed...with only 2 possible causes I can think of.
1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
2) The reset email facility is actually broken, and the email does not contain what it is supposed to. If that is the case, then it requires formal attention from RIM. The only way to achieve that is for you to contact VZW and have them escalate your case into RIM.
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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