Blackberry ID Password

Hi,
I have a blackberry 9900 and before I travelled I got the phone unlocked. Now that I have moved everytime I try to put in a new sim or a sim that's not the original sim it asks me for my blackberry ID password. I've changed my blackberry ID password online just  today but then its still not allowing me to go through even when I use the password I just reset it to instead it keeps locking my phone for 15 minutes. Can anyone help?

Hi and Welcome to the Community!
Based on your description, I am guessing that somehow you actually changed your BBID account and credentials, and now wish to use those on your BB device. Unfortunately, the only way to change the BBID associated to a device is to WIPE the device, and then log into the new BBID account as part of the initial configuration wizard on the device.
Be sure you first take a full backup as well as full manual documentation of your configuration, accounts, etc. See the link in my auto-sig on this post for complete instructions.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

  • Blackberry ID Password reset email doesn't contain a link to reset password!

    I'm having the same issue that this guy had in this forum (which doesn't seem to have a solution?): http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Blackberry-ID-Password-Reset/m-p/1745415#...
    Basically, I'm trying to reset my Blackberry password for my Blackberry Curve. I get a password reset email when i request it, but the email does not contain a link to reset my password. The ENTIRETY of the email is as follows:
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    If you have not previously indicated that you wish to receive emails from Research In Motion Limited and/or its affiliated companies regarding exclusive offers and updates about BlackBerry products and services and you would like to do so, please click here.
    Research In Motion Limited, 295 Phillip St., Waterloo, Ontario, Canada, N2L 3W8
    ©2012 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion® and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world."
    Does anyone know what the problem is? It's not my web browser distorting the email -- i've tried retrieving the email from Firefox, Google Chrome, and Internet Explorer.
    Solved!
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    That is very strange indeed...with only 2 possible causes I can think of.
    1) Your email app (on your PC) is blocking the link that is included in the email...many email apps will do this and sometimes you must override them. If you have an alternate interface to use (e.g., GMail webmail interface versus Outlook), then try the other and see if that helps. Depending on the email environment (e.g., private corporate email system), it is also possible that some gateway along the path is stripping out the necessary link(s) as a security measure.
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    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How to re3trive my Blackberry ID password

    want to know how to retrive my blackberry ID password without using ans>

    If you verified the BBID email address when you first set it up then you can go to www.bbid.com on a PC and reset the password without answering the questions.
    If you didn't verify the BBID when you set it up then you will always have to answer the secret questions.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • How do I retrieve my blackberry id password

    How can I retrieve my blackberry ID password, when I have forgotten my recovery question but I still know my username? please help me out

    Hi and Welcome to the Community!
    Please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    Hopefully, this information will be of use to you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Forgot blackberry playbook password

    forgot blackberry playbook password. Please tell me how to recover it or what to do.
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    Go to Solution.

    if connecting to a PC make sure caps lock or num lock is not on
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Forgot Blackberry ID Password

    I forgot my Blackberry ID password. I set the hint question. But whenever I am answering the question, it's saying that the answer is incorrect. What to do?
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    try logging in at bbid.com from a PC
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • Blackberry ID password restoratio​n issue

    Hello,
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    The solution is to copy link, then paste in a navigation string in browser. not to click it, because link is incorrect.

  • Blackberry protect password reset

    I have a problem I forgort my password and the answer to the security question,I actually don't remember, and I want to retrieve my contacts and calender events,how do I reset my password?

    Hey mmelieman,
    Welcome to the BlackBerry Support Community Forums.
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    If you forgot the answer to your security question then the BlackBerry® ID password can not be reset.  You can create a new BlackBerry® ID by going to www.blackberry.com/blackberryid
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    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
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  • Cant reset Blackberry ID password as I can no longer access my o2 email

    I have forgotten my blackberry ID password...........when I attempt to reset it, the link is sent to my email address i can no longer access from o2. Any suggestions please??
    Solved!
    Go to Solution.

    Hello
    For security reason, RIM deliver a confirmation email which accessible from our computer, not to our handheld device. If you still own that BlackBerry ID associated email address , you  can find it in your laptop. But if you're no longer have access to that email, you are stuck and need to create a new BBID. 
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  • How do I I get my blackberry email password sent to me?

    Moved for greater exposure

    Here are the steps to reset password via blackberry device..Hope this helps!
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  • Blackberry Device Password

    Hello,
    I can't remember my device Password. I am on the 5th attempt and the message is stating that if I try the last attempt and miss it, it will delete all my data on my device.
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    if not on BES you cant reset it.
    if on BES contact your BESAdmin to have it reset.
    all info will be lost on it unless you have a back up
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Z30 Blackberry ID password issue

    Hello, I just got a new z30 unlocked phone.  In Settings > Blackberry ID it still shows Email not confirmed after resetting my password many times. I get a pop up box to enter user id and password but I am not getting anywhere (another error pop up box is no coming up) yet on my computer I am able to log into the Blackberry ID just fine. Can you please help? Thank you.

    It is possible your phone was used by someone else with another account. Many of these phone bought online, or from non authorizied dealers for Blackberry can be returned phones, or refirbished, and etc., that were activated on previous accounts.
    Wipe the phone and re-install the operating system to start with. If you cannot create a new account for your phone and then properly apply it, then the phone has issues, or your service provider is not allowing Blackberry service to work properly.
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  • Blackberry curve password issue with alt

    Hi,
    can any one please resolve this issue.
    I had set my password in lowercase alphabets, I am not sure what went wrong that after my phone got locked I am able to enter only special character, I tried 4 time and after that I get an option of entering "blackberry", now I am stuck here.
    The concern is that the alt key is enabled, I see the alt icon on the right top corner of my screen, and now when I am trying to enter alphabets its not allowing me too...
    How do I go about this...???

    Are you saying the ALT symbol is stuck on in the upper corner?
    Leave your BlackBerry powered ON, remove the battery and replace to reboot.
    Upon reboot, is the ALT icon still there?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry ID Password Issue

    My phone ID doesn't recognize my password but it does on my computer. What's strange is it doesn't lock me out when I put in my password on my phone. I click "verify" and nothing happens. Just like I didn't enter anything. Anyone have a suggestion? I have only had the phone a week. Maybe a glitch?

    It is possible your phone was used by someone else with another account. Many of these phone bought online, or from non authorizied dealers for Blackberry can be returned phones, or refirbished, and etc., that were activated on previous accounts.
    Wipe the phone and re-install the operating system to start with. If you cannot create a new account for your phone and then properly apply it, then the phone has issues, or your service provider is not allowing Blackberry service to work properly.
    Jerry G.

  • Forgotten Blackberry Email Password

    Can anybody tell me if there is a way to find out what your password is for your blackberry email and if so how do I find that out?

    There is no separate password for the [email protected] email ID. Probably you're talking about your BlackBerry Internet Service (BIS) login ID. If so then go BIS login page and type if your user name and click on forget password link. You'll receive the password in your device. The other option is to call your carrier's customer service.
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

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