Blackberry identity error app world.No wifi ??

I get the identity server not found error on trying to get access to my new app world. I found a solution on this forum but I have no wifi ? What do i do ?
Swartbessie is koning.

Dear Mr. Gray here my email : <removed>
Many thank Mr. Gray.
EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines under section "Be careful."

Similar Messages

App World via Wifi

I tried to access App World via Wifi only (Radio off), but it shows a message saying "...no sufficient wireless coverage...".
Why isn't it possible to access App World via Wifi only?
I would rather use Wifi, than the data plan for obvious reasons, or even the USB connection to my PC.
Thank you in advance, regards.

HELLO I HAVE THE SAME PROBLEM MY BLACKBERRY IS A PEARL 9105 AND NO WANT TO CONNECT BY WIFI AppWorld BUT NOT LEAVE ME NOW I HAVE A PLAN BEFORE I HAD NO DATA PLAN and let me CONOCTAR BY THE AppWorld WIFI ..

Not able to open BB App World through WiFi

Hi All,
I am Having BB Curve 9220 and Network which i'm using that is Vodafone. Previously i'm able to use applicaiton and able to open BB App world through wifi. But now i given my phone to service centre they update and now i'm not able open BB app world and other application through wifi.
In phone OS 7.1 running. and one more thing without sim card i'm able to open BB app world.
Please help me in this situation. i am facing lots of problem.
Fond Regards,
Mahendra Kachhawa

If you have problems with all third party apps not opening, try downloading another app - any free app is fine.
If that doesn't work, reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Blackberry ID and app world on Z10

Every time I click on blackberry id I get the following message : unable to connect to the blackberry id server. Please try again. (50506)
Also when I try and download anything from the app world I get: an error occurred processing your request.
Any ideas on what is wrong? Both worked up until a week ago.
Solved!
Go to Solution.

I had an issue with this on two Z10 phones. We have number of these phones. The first thing to check is to make sure the time of day and time zone is properly set. The next thing to do is to try a battery pull to do a full re-set of the phone.
If the problem persists, the next step I took was to re-install the operating system, re-register the phone with Blackberry ID, and then restore from the backup. After I did the re-install, the phone has been okay.
Jerry G.

Massive problems with BlackBerry ID/BIS/App World after provider switch

Hi,
I recently switched providers and got a bunch of different problems since then. The old provider deleted my BIS account, which of course also disabled the push mail functionality on my BlackBerry. I tried to register a new account with my new provider, which didn't work for unknown reasons. After several calls to my new providers hotline they finally suggested to reset my BB to factory default and try registering again. After the reset, pretty much the very first thing I was prompted with was the BlackBerry ID login. I used my old login and right after that, in the mail setup dialog, got the error again that there's a problem with the applications server and I can't create or login with a BIS account. I wondered how it could know my BIS account, so I did another factory reset and this time created a new BlackBerry ID. This time everything went fine, the new BIS account was created within seconds and a test mail was delivery to my device immediately. I was pretty happy, until I noticed that I couldn't restore all my data from BlackBerry Protect because of the new BlackBerry ID. Also all my apps were gone from App World, which is linked to the BlackBerry ID as well. So what I'm wondering now is
1) why is my BIS account linked to my BlackBerry ID,
2) how can I unlink it and use my new BIS account with my old BlackBerry ID and
3) if I can't, how do I get my BlackBerry Protect data and App World purchases back?
I'd prefer having the first two questions answered, because I'm sure switching providers and therefore BIS accounts is a pretty common thing, so there must be some do this right, right? I hope there's some way to fix it, because if I have to choose between "keep apps but live without email" and "have push mail and repurchase all apps", I'd probably choose Android instead.
PS: I also tried to find a way to contact RIM, so they could somehow unlink my old BIS account from my BlackBerry ID, but there's really not such a thing as "BlackBerry Support". The only thing I found was a button on the App World page for refunds etc, but even there the link was dead.
Solved!
Go to Solution.

I have no insight into if the carrier you are using should or should not be on that list. All I have is what you reported (that they can't escalate) coupled with that list...which leads me to conclude that they are not a fully authorized BB carrier. They would seem to be somehow affiliated though, since indeed you were able to set up BIS services with them. But, I do know of other carriers that are not listed...and as I recall they are something of a sub to a fully authorized carrier, and somehow provide services through that other carrier (who has the formal contract with RIM). I'm really guessing here as I have absolutely no insight into anything authoritative on this matter.
Regarding the contractually required formal support model...it works like this. You contract with a carrier for services. As part of that contract, you agree to a support model, and that support model starts with them (normally...as I said earlier, some models in some regions use service centers instead...you must review your specific documentation to know what the actual support model is for your specific contract). Consequently, all service-related support needs that you have must start with your carrier (or service center)...contractually, you are not allowed to bypass them and seek formal help direct from RIM. Hence the cost of the direct-to-RIM Incident Support system...you are electing to bypass your contract, and doing so is not "free". (There are also contracts between the carriers and RIM which further require that the carriers provide that front-line support to their end users, and provide the carriers with certain controls over some things that the end users are allowed access to...but that's just in support of the contract between you and your carrier.)
Now, in some situations (yours included, sadly), it gets even more complex. What I said above applies solely to the services you receive on your BB (voice, data, email, etc.). But, that has nothing to do with support for the device itself (e.g., warranty)...that's a separate contract, and was executed at the time of purchase between you and your place of purchase. That place of purchase (or assigned service center) is responsible for all support for the device itself (warranty, etc.). Again, this servicing (e.g., warranty) is delegated from RIM to the resellers...RIM provides zero front line support for devices, services, etc...none...all of that is contractually delegated down from RIM to various other entities (the carriers, resellers, service centers, etc.). RIM provides warranty and such, but the servicing of such is provided by others from a front line perspective...again, escalation into RIM is available to those front-line entities, but not to end users (save for the fee-based Incident Support model).
In your case, this could get quite messy. All too often, a service related issue is ignored by the carrier if they discover that they also did not originally sell the device to the end user (if they sold both the device and service, they would be responsible for all support for everything). They have a sad tendency to "blame the device" when it's really a service issue, and ignore the plea from the end user. Despicable, yes...but it happens all too often. And it get's worse...the device support entity will often likewise blame the service entity. The sad part of this bad scenario is that it's the end user who is left out in the cold with no service nor support from anyone that will actually aid their situation. Hopefully, this really poor outcome happens only rarely...but I know 100% (from reports on this forum) that it does happen more than 0%. I hope it does not come to pass for you, but I thought I'd warn you about it just in case so that you can be prepared for it.
All in all, I think what I'd suggest is that you press 1udn1 for support and escalation on this. Get them to tell you why they have no escalation path since, as far as you understand, they are 100% responsible for all of your service-related support, and that is exactly what this situation is, and they need to resolve it for you one way or another. Escalate with them to managers with them...the front line folks you reach likely won't have any authority to do anything "off script"...and you'll likely need that. Stress to them that you PAY THEM for your services and service-related support...and right now they are delivering neither to you, yet you continue to PAY THEM. Get them to reveal why they have no escalation capability...and see if they will reveal that they are sub to another carrier who does have that capability, and see if you can escalate that way.
You also may want to contact your former carrier...perhaps they did not fully release something related to your BB/BIS account, and that is what is preventing it from migrating to your new device? It is quite normal to migrate a BIS account from device to device (15 in one year, as I recall), so that one can retain their AW purchase records and such. This holds true crossing carriers...indeed, I've had one BIS account for years, and it started on one carrier and is now on a different one, and all my things are properly intact. Something is wrong "inside" preventing yours from doing so, and that needs attention "inside" to resolve for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot update blackberry app world. It shows some weird error.

Here is the story. I was using os7 and and 2 days back I upgraded it to 7.1. As usual after upgrading the os, I updated pre installed apps. Like Facebook and bbm and did a re start. After re staring I found that there is no Facebook and bbm icon. I went to app world and searched for it. At the bbm screen there was no button, no re install, delete or anything. On facebook page there was a re install button through which I re installed it and again did a re boot. But again the same thing. So I though of re installing the firmware. I wiped the device via bbsak and installed the firmware via loader.exe (later I also tried with blackberry desktop manager). Now after upgrading when I went to update my app world, it re directed me to browser where I clicked download and then an error came up. I have attached a pic. Now I am unable to upgrade my blackberry app world. I tried several things like removing app world and again trying to Download it from browser, re installing firmware, downgrading and then again upgrading to 7.1 but all in vain. Please help, as I don't have any clue what's wrong and what to do. 
P. S: It's my first blackberry, and I bought it unlocked 5 days back. And I don't use BIS. I tried downloading app world via WiFi and via mobile data. 
 
Here is the error shown 
 
Error: Invalid manifest or application descriptor. 
 
The "MIDlet-Name" attribute is missing 
 
Posted via the CrackBerry App for Android

Hi and Welcome to the Community!!
Please try this sequence:
1) Remove both AppWorld AND the Identity App from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld (during which a fresh version of the Identity App should also install)
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

After Update, Whatsapp, App World ando so on only work with Wifi

Hi
I updated yesterday from 4.6 to 5.0, everything worked fine, but now I can only connect to Whatsapp and App World with Wifi :/
It's a8520
Thank you for your help

try ditching whatsapp and re-installing it. see if it works for whatsapp only and then you know what to do with the others. Whatsapp has a lot to answer for. it killed my bold last year while i was in portugal. you try restoring a berry on a portugese laptop in a bar while you are drunk

Connecting Blackberry 9780 to Playbook in a country that doesn't support app world

Hey guys,
I recently bought a Playbook..
Before buying it I heard that you can connect it to your Smartphone and I amazed, actually its the reason why I bought it
After watching the video the explains the way of connecting the two devices I noticed that I must download blackberry bridge from app world to connect them. Unfortunately, app world doesn't work in my country and I can't connect my Playbook with my Smartphone
please I need help, I already paid 600$+ and it doesn't worth that without the Blackberry bridge
ss

Use the links in this post to install Bridge (see the third paragraph, for ATT users, the same applies to you).
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Get-BlackBerry-Bridge-for-your-BlackBerry...
You should be good.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Z10 App World Disappointment

I just upgraded from by BB 9860 to the Z10. My world has been tossed UPSIDE DOWN. I lost a lot of valuble apps that simplified my life and that was helpful. I am in tears lately!!!!!!
1) Bank of America App - I am trying to surface the web on my phone will driving to find out my balance for the day
2) Shazam Music Identifier - I spend 2 hours in traffic 5 days a week and I use this to find out the title and artist of the songs i may not know, then download them from Amazon.com
3) Amazon Music Service - need I say more! I can't dowload music from AMAZON!!!!
4) Screen Grabber by Jared - HUGE usage out of this app! I do not have a way of sharing my screen with anyone!!!!!
5) Pandora is Now Apollo - SMH WTH!
6) Google - I use to be able to just press the G on my phone GOOGLE would appear!
7) AT&T TeleNavigator - BBM Maps suck! So does WisePilot, so does the other funny looking Airplane dapp too!
8) Never EVER had instagram, but I would like to keep up with Iphone and Andriod Users...Go figure!
This is awful way to release this awesome phone. I have emailed all of the app makers to beg them to develop this apps ASAP. I am trying very hard to support the BlackBerry but the app world might be the last straw.
Disappointed in Atlanta, GA
Missy Alvarez

amini123, hold back those tears!
You can create a screen shot easily by pressing the up and down volume keys simulataneously.
The NEW BlackBerry Maps is just as good and even better in many ways than ATT Navigator. I have used both. I have compared. You'll be surprised how well BB Maps is now on the Z10... and FREE. Tell what ATT Nav does that BBMaps does not?
Instagram is coming, and is even available now by sideloading, not too difficult at all if you want to do so.
Apollo? So?
Google? The search engine? Still there just open your browser and you can set Google as your default search engine. One touch to open the browser and google away!
Shazam, I know there's a new app which does the same, can't think of the name of it.
not sure about the others, let's what other users may know.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with App World 4.0.55

I have just upgraded App World to version 4.0.55, and now it is not working...
I can see the icon, but selecting it doesn't appear to do anything. Holding the BB button shows the App World icon (as an application that is already running), and this is the case even immediately after a reboot. Selecting the running app just returns me to the home screen.
I have completely uninstalled / rebooted / reinstalled twice now, with the same result.
Any suggestions on how I might resolve this?

This is a suggestion for bb_kevin to try.
Action 1:
Please, start DTM 7.1, connect your phone, wait for the ‘sync all’ message, click on’ Applications’, wait for the ‘apps loading’ to stop, and check if you see a ‘red star’ on the top line and maybe at the bottom a message which says: ‘OSx.0.0…………Update’.
Also verify (scroll up/dn) in the list that AW 4.0.0.55 is installed (important).
Action 2:
If yes, go back to the hone screen of DYM 7.1 and make a full back up of your phone. Disconnect your phone and try 2 more reboots (either pull the battery for a few seconds or press ‘alt key, right shift key, and del key for 3 sec. all simultaneously if you have a keyboard).
Action 3:
Is the AW icon now working? If not check for the ‘red star’ again. If it still there you have to make a decision. You can go back to your present or default AW version and wait for a better version to come along or clean/update your current software to get rid off this icon issue via Action 4.
Action 4:
If you see on the bottom of the ‘Applications’ window still the ‘Update’ message click the ‘Apply’ button beside it. What will happen? This procedure stores your phone’s setting and PIM and email data and all your apps, then it erases all data, then it reinstalls your current OS software, and then reloads all the above stored data. One has to wait about 30 minutes till one get the ‘update complete’ message and then spend about another 10 minutes or so to follow all the prompts and reboots to get the phone back onto the network. Most of your third party apps will be back; other ones you need to reinstall later.
Action 5:
If you decided to ‘update’ your current software, disconnect your phone after you got the ‘update complete’ message and follow the prompts. Since this method reinstalls your current OS it will take about 10 minutes before you get an email from your phone company saying: Your handheld has been registered with the wireless network.
Wait for this message, because if you start your AW icon to early you will not be able to update your BB ID. I you did you will see a message like: Sorry, the software update server is unavailable. Please, try again. (RIM means, after you are back on your carriers network). Also, make sure your phone's radio is turned on after disconnecting from the PC.
Summary:
The above actions worked for my Torch 9800 running currently bundle 3049 and app platform version 6.6.0.246. I also experienced other issues in trying to install AW v.3.1.x.x and v. 4.0.0.x like:
missing AW icon to launch the app
Uncaught exception java.lang.Error
App World requires the latest version of BlackBerry ID.
Sorry, the software update server is unavailable. Please, try again
BlackBerry Identity installation failed. Please try again later. (80002)
If you don’t see a ‘red star’ on the first line of your apps list but are stuck on one of the above listed AW v.55 issues let me know in a response to this thread and I will suggest another way of doing an update avoiding the 'wipe way' of reinstalling the current OS.
Tip:
I deleted my PayPal app before I did the ‘Update’. I reinstalled the PayPal app after v.55 was running and had no issues with this app so far.
I hope this is not too much writing but these issues and errors are in RIM’s court for quite some time and
this method worked best for my phone. Maybe, for yours too. Good luck.

App World Web Plugin

Hi,
Having trouble using the app world web plugin to download app from the app world from my mac to my phone.
I installed the plugin and the phone showed up on the sync page and I managed to add an app to the phone, since then when I try to sync I get the error:
App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again.
I tried this on Mac #2 and the same thing happened, worked fine first time then the same error.
I checked that content protection wasn't on (running os 5) in security settings - encryption - disabled
Tried it on Mac #3 get the error message straight away.
Any ideas?

Hi BenBisset,
Please see the following KB article regarding the issue you are having with the BlackBerry App World™ storefront. "AppWorld Web Plug-in Error appears when attempting to install applications from a computer" http://bbry.lv/KoUpez
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Blackberry Protect/App World Sign in Help

Hello, my phone is not letting me sign in to blackberry protect or app world as it says i am using the wrong password. I have checked this several times and also changed it to make sure i was using the correct one but it still isnt letting me sign in. I phone o2 who told me to speak to blackberry, then i phoned backberry who told me to phone o2 so I am out of options. Can anyone help me?

Hey,
Did you change your password using the following method?
1. Go to
https://blackberryid.blackberry.com/bbid/recoverpassword/
2. Enter Your Email Address (Username) and the verification code.
3.Click Submit.
4.You will recieve a password reset link at your email address.
5.Click the link and reset your password.
Let me know what happens!
1. If any post helps you please click below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Got the answer to the identity installation error 80003 blackberry app world

***hi guys I have found the resolution for the error "Blackberry identity installation failed 80003" here's the answer: Go on your blackberry menu and select "Options" Select "Advanved Options" then select "TCP/IP" then tick the fi...rst box that says "APN Settings Enabled" Then on the second row next to APN type 'internet'. Exit and save the settings and try to open the App world again. You have to reboot your phone. After that your App world will work again :-)

Not sure if this will help, but a lot of people having problems with the BB ID update manage to get it working by doing the update when your wi-fi is on and connected. Give that a go and see if it works, otherwise you might be able to use an older version of AppWorld - you can get one (browse on your phone) at http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad

App World Error - Blackberry Identity & Missing Service Book

Carrier: Sun Cellular Philippines
Model info and OS version :
Blackberry 8520
v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
File Free 111788476 bytes
Did a battery pull fix your issue?
No
Apps installed and their version:
Advance OS and LED v12.1.2
Dropbox v1.0.55
Blackberry App World v3.1.2.32
Blackberry Application Center v5.0.0
Blackberry Maps v5.0.0
Blackberry News v1.0.1.7
Blackberry Protect v1.0.10.25
DocsToGo v2.0003.030
Facebook v3.0.0.15
YM v2.5.63
WLM v2.5.63
QUESTIONS:
My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
The Specific error is "907 COD error".
I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
To sum it up:
1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
2. How to restore the Service Book of Blackberry App World?
3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
*Note:
Ihave done and read all of the Possible KB articles posted here for the said errors.

Hi and Welcome to the Community!
Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Perhaps the steps in those KB's will be useful.
As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
Good luck and let us know!!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Curve 8520 - Error logging into App World and with Identity update

Hi all I wonder if any of you can help me. I tried several weeks back to do an automatic update for BB App World to upgrade to version 3. Once I tried, i've never been able to log into App World since. Here's what it tells me.
A BlackBerry Identity update is needed. Would you like to install in now? Yes/No
When I click YES..... it says BlackBerry Identity installation failed. Please try again later. (80003)
Can anyone please advise what could be the problem. Please. My e-mail address is [email protected] and my pin is 27D44D12
Thanks a mil.
Trevor.

Do you have a WiFi connection available? If so, turn off your celluar radio and try doing the update with WiFi only.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Blackberry identity error app world.No wifi ??

Similar Messages

Maybe you are looking for