Blackberry Identity Update

I have a BlackBerry 8520. 5.0 OS. I received a notification for BlackBerry App World. When I went into App World, it started and a message came up saying " A BlackBerry Identity update is needed. Would you like to install it now?"
I chose yes. Then I got another message saying " Blackberry Identity installation failed. Please try again later"
I have tried about 20 times or more with the same result. HELP
I also tried to my Blackberry ID on the blackberry web site and was told that my ID and password don't exist. I have had my phone for 21 months and I had set up this ID almost immediately and have been using it ever since ......until now.   
What can I do to remedy this situation?
Solved!
Go to Solution.

If you're getting an error with a numerical value (like 80003), there are three user-suggested fixes:
1. Follow these directions:
First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad
or:
For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2196
For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2197
For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2198
2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.
3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
next to APN type Internet. Save it and it will work.
On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.
good luck.
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Similar Messages

  • Blackberry Identity Update for AppWorld

    I  cannot get into my App World.  Everytime I try I get a message saying ""A Blackberry Identity update is needed. Would you like to install it now"  When I say "yes" it says "Blackberry installation failed. Please try again later".  This is driving me crazy.  I cannot download anything. Please help.

    I would suggest this:
    Then, go to Options > Advanced > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
    Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
    Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the Aw application again. This will also update your BlackBerryID.
    After installation and possibly another reboot, all should be fine.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Email verificati​on page down and Blackberry identity update needed for app world

    Hey!
    don't know if anyone can help me, but I just got a Blackberry and did the whole creating a Blackberry id etc, now when I want to confirm my email address it says that the email confirmation feature is currently unavailable? Its been like that for 5 days now! And that sucks seeing as the link is only valid for 24 hours? wtf? How am I supposed to confirm in 24 hours if the link is down for more than that?!!!!!!
    So as a result I cannot use app world as every time I go on it says 'a blackberry identity update is needed. Would you like to install now?' I then click yes and it then proceeds to tell me that my 'blackberry identity installation failed. Please try again later (80003), I can try until I am blue in the face without the admin fixing that **bleep** link its never going to work!!!!!!!!!!
    CAN ANYONE PLEASE SAVE THIS POOR DISTRESSED DAMSEL BEFORE I LAUNCHE THIS PHONE OUT OF THE WINDOW AND GO BUY A NOKIA?

    Solution to the problem associated with the BlackBerry Identity installation failure can be found from the link below. A BlackBerry curve 8520 user can delete the existing bb app world and download another bb app world from this link:
    http://www.bbh-plus.net/downloads.php?do=file&id=2​198
    Solution to the problem associated with the BlackBerry Identity installation failure can be found from the bb community forum link below. Thanks to JSanders (Hall of Famer III) Jan 26 2012.
    http://supportforums.blackberry.com/t5/BlackBerry-​App-World-General/BlackBerry-App-World-South-Afric​...
    I hereby, convey my profound gratitude to ⁠JSanders (Hall of Famer III) Jan 26 2012. Best regards from Chazi.

  • BlackBerry Identity Update Error 80003 -Resolved.

    http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad. No need for Wi Fi or anything els. Just install the App Word from the link and all is well. This is the App World just befor the bad update. If it asks to replace the module, say yes. Make sure it install completely. Me and 4 other friends fixed our BB. The identity update error 80003 wil be gone. Just one thing, don't update again.

    Yes, there are several other threads on this issue already, the main one of which is located here:
    http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/error-80003-cannot-access-bb-ID-...
    With three possible resolutions, the one you mention being one of them.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Error 80003 blackberry identity update needed

    Hi since I upgraded to the new blackberry application world, I can not get in, it keeps telling me I need an identity , n than it sends me an error message saying 'identity installation failed. Please try again later(80003) ', I have been trying for a few months now, ,what can I do? The previous application world was working perfectly fine,
    Solved!
    Go to Solution.

    If you're getting the 80003 error, there are three user-suggested fixes:
    1. Follow these directions:
    First delete AppWorld on your OS 5 Blackberry, (Options > Advanced > Applications) or on OS 6/7 devices (Options > Device > Applications)
    Then copy the whole address below and paste it in your BlackBerry browser, or click on it from this forum page FROM your BlackBerry.
    http://santo.asia/repository/bb-file/BlackBerryApp​World.3.0.1.29.OS5/AppWorld.jad
    or:
    For OS7 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​196
    For OS6 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​197
    For OS5 devices: http://www.bbh-plus.net/downloads.php?do=file&id=2​198
    2. Make sure you are connecting to AppWorld while on a WiFi connection. This has worked for some.
    3. On Os5 BlackBerrys, go to Options, Advanced Options, TCP/IP. Select APN which is the first box. Under it
    next to APN type Internet. Save it and it will work.
    On OS6 & 7 BlackBerrys, go to Options > Device, at the bottom Advanced System Settings. Go to TCP IP. Select the first box and next to APN type "Internet". Your BlackBerry ID will download. It will ask to restart your device, do so and if you then go it to your App World > MyWorld, it will prompt you to a blue screen where you need to log in.
    good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry ID under Options and BB Identity update fails

    Hey BB People
    I've this BB Curve 8520 for almost 2 years now.
    Under Options on the device, there an option Blackberry ID, when I want to go in there it shows "Accessing account information" for a while and then shows me "Unable to update your Blackberry ID account information". What is the reason for this?
    I also cannot get into my App World, it shows "A BlackBerry Identity update is needed. Would you like to install it now?" If you select "Yes" then it takes forever and nothing happens. It eventually pops up with "BlackBerry Identity installation failed. Please try again later. (80003)"
    WHAT TO DO?????

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Curve 8520 - Error logging into App World and with Identity update

    Hi all I wonder if any of you can help me.  I tried several weeks back to do an automatic update for BB App World to upgrade to version 3.  Once I tried, i've never been able to log into App World since.  Here's what it tells me.
    A BlackBerry Identity update is needed.  Would you like to install in now?  Yes/No
    When I click YES..... it says BlackBerry Identity installation failed.  Please try again later.  (80003)
    Can anyone please advise what could be the problem.  Please.  My e-mail address is [email protected] and my pin is 27D44D12
    Thanks a mil.
    Trevor.

    Do you have a WiFi connection available?  If so, turn off your celluar radio and try doing the update with WiFi only.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • App World Error - Blackberry Identity & Missing Service Book

    Carrier: Sun Cellular Philippines
    Model info and OS version :
    Blackberry 8520
    v5.0.0.1036 (Bundle 1682, Platform 5.2.0.104)
    File Free     111788476 bytes
    Did a battery pull fix your issue?
    No
    Apps installed and their version:
    Advance OS and LED v12.1.2
    Dropbox v1.0.55
    Blackberry App World v3.1.2.32
    Blackberry Application Center v5.0.0
    Blackberry Maps v5.0.0
    Blackberry News v1.0.1.7
    Blackberry Protect v1.0.10.25
    DocsToGo v2.0003.030
    Facebook v3.0.0.15
    YM v2.5.63
    WLM v2.5.63
    QUESTIONS:
    My App World cannot download any app. It shows an error 40820. As per reading the KB article, it may be because of the Service Book of App World which is missing at SERVICE BOOKS. Since there are no instruction on how to retrieve the said service book, I restorted to using this RIM SOFTWARE for SuN CELLULAR.
    http://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=5BF73BC6C6E6775D472621264309A...
    I thought it will just verify the integrity of all the apps on my BB8520. To my surprise, it reloaded the whole OS.
    After the reloading of the OS, I experienced a problem when downloading again from the App World. It searches for Identity. So I looked at the Option>Applications>Add-On. To my surprise there are no "Blackberry Identity" installed. Even by checking the Option>Blackberry ID, I can't seem to find the Blackberry ID.
    I tried to find any installable version of this "Blackberry Identity". What I found OTA seems to be uninstallable. It only shows an error when installing.
    The Specific error is "907 COD error".
    I also encounter this error today when I tried to re-install some RIM applications such as BBM. In an unknown reason, after soft reboot, the BBM was uninstalled in my phone.
    To sum it up:
    1. How to repair the Blackberry Identity so that I can possibly use the App World and restore my Apps?
    2. How to restore the Service Book of Blackberry App World?
    3. How to fix 907 COD Error even though the link that I'm checking is from the RIM site [which I think should not be buggy]?
    *Note:
    Ihave done and read all of the Possible KB articles posted here for the said errors.

    Hi and Welcome to the Community!
    Oh how I do wish you'd provided a complete list of all the KB's you have already tried...for you see, that's the only way to be sure if what I'm about to tell you is redundant or not! But, alas, lacking the information, I choose to risk it.
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
    Perhaps the steps in those KB's will be useful.
    As for the 907, sometimes that is caused by an on board IT Policy preventing the installation of certain things. Is your BB part of a BES environment? If so, you will need to talk to your BES admins as they control, well, everything. If not, then it is possible that there is a latent IT Policy on your BB...how did you acquire it, please? Brand new? Used?
    Good luck and let us know!!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blackberry Identity Installation failed

    When I go on to the app world it says a blackberry identity update is need, then it says would I like to install it now. When I say yes it says blackberry identity installation failed, please try again later. This happens every time I go on to the app world.

    Yes, the same thing happened to me after I downloaded the new version for the Blackberry App world this morning... how must we fix this?

  • BlackBerry Identity instalation failed....

    When I try to login to my account on app world it requires an identity update, it keeps saying error and to try again later!!! Please ANAY0NE wh0 can help!? I'm fed up trying

    Hi and Welcome to the Community!
    There are a couple of possibilities, but I can't know which is correct since you didn't provide the complete and accurate error message. Nevertheless, here are KBs that discuss that error:
    KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
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  • Blackberry identity installation failed 80003

    I keep trying to log in to blackberry app world and it keeps coming up identity installation failed and I can't get in touch with blackberry rim someone please help

    Hi and Welcome to the Community!
    While complete and accurate error messages are always preferable, here are some KBs that I think discuss that error:
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
    Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
    chloe2191 wrote:
    and I can't get in touch with blackberry rim
    Well, that's because, when you subscribed to your services from your mobile network provider, you also agreed that they would be your primary source of front-line support for EVERYTHING. Hence, attempting to get in touch with RIM would indeed be useless, as there is no facility for doing so (as per your contract with your carrier).
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry identity

    hey there!
    so after upgrading my bb app world i cant login in, it keeps giving me this massage "Blackberry identity installation failed please try again later (80003)" funny thing ive been trying< tried re-installing, but same error. can tell me how to fix this.
    thanks

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry ID Update Failed

    i upgraded ny facebook and when i rebooted my phone it requested that i update my Blackberry ID. When i opt 'YES' i get a message saying 'Blackberry Identity installation failed. Please try again later(80003)' i tried switching of my mobile network off and Wi-Fi on, but doesn't work.
    Please help?!?!?

    Hi and Welcome to the Community!
    Here is a KB that discusses that error:
    KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
    Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

    I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
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    I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!! 
    someone please help me. !! 
    I know you are going to ask I have updated everything last time and it is all as update as it can get. 
    As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts 

    Did you try to eboot the your PC or laptop where your device is connected ?
    I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

  • Blackberry torch 9810 wont start after blackberry protect updated

    got alert for blackberry protect update and installed up and went to reboot now . now my blackberry torch 9810 acts like it is restarting and will not come back on. need help asap!!!
    Solved!
    Go to Solution.

    Are you able to restart your device in safe mode as shown in KB17877?
    I assume, since it's caught in a reboot cycle, when you connect to the Desktop Software it doesn't take a stable connection to reinstall your software?
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    When the load is progressing, you will see a step that says "Wait for device initialization". At this point, insert the battery and the reload should complete.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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