Blackberry is stuck at the PIN code entry screen

My blackberry has been stuck at the PIN code entry screen for two days now.  It says enter PIN code but no matter how many keys I press, it won't type anything.  There is a picture of a locked lock at the right hand corner of the screen.  Also it ays 123 at the top right hand side.
I've tried everything. Resetting the phone, taking the battery out for a few minutes, even taking the SIM card out.
Please help!!!

this sounds like your keyboard has gone bad.
Try connecting your 8520 with your PC and running the BlackBerry Desktop software.
You should be asked to enter the same PIN code on the PC, using the PC keyboard... does that work?
If so, I'd advise doing a backup ASAP should it be the handheld device keyboard going bad. Thsis can be caused by moisture issues, left on a bathroom counter during a hot steamy shower, kitchen, gym locker, sweaty face, etc.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

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