Blackberry Link is bleep

Hello I have just wasted three hours of my life failing to do something which should have taken 2 minutes to do successfully. It is a simple enough concept: to plug a phone into your computer. Your computer identifies it as a USB storage device. You transfer whatever files you want to transfer. And that's the end of it. Some companies decide to make this file transfer only possible through BS proprietary applications. I don't know what kind of drugs it takes for anyone to even come up with such retarded ideas, but that's what they've done. Blackberry Link is one of such gems. First I had to install the application. Fair enough. It took maybe 15 minutes to download and install it and then restart the computer. Then I see that it does cannot detect my Blackberry device, even though I went to my settings and set blackberry link to "on." What had happened was: I had created a new blackberry ID because I forgot I even had a blackberry ID. So I try to log into the blackberry link application using my old one, only to see that I have forgotten my password. (The techies always tell you: don't use the same password for every account; well screw you techies because companies expect us to have an account for every inane bullcrap useless thing they poop out of their faces, so from now on I will use the same password every **bleep** time; oh wait, I can't, because nowadays they have a million conditions for how a password needs to be constructed; F you tech companies). Anyway, I try to recover my forgotten password. I have to answer a security question. I do not remember the security question's answer. I am screwed. F you blackberry. I wasted all this precious time and effort into something as basic and simple as transfering a few files. What do you gain out of this **bleep**??? Just let me access my files using Windows Explorer instead of developing bullcrap software that nobody could ever want or need. BTW I also broke the space bar on my computer while trying to solve this issue. .... aaaaaaand I still have not transferred my photos. Any help would be appreciated but I'm over it now. Don't even care about the pictures, I hope they all go to hell. I am just frustrated at how companies waste people time with inane BS that benefits nobody (including themselves).

Managed to get BlackBerry Link connecting to my device, using al old centrino laptop w/windows xp sp3, it has no antivirus installed and using windows default firewall.
I have activated airplane mode before connecting the Z10 via USB, within device options in link i disabled wireless sync, and proceded to backup everything on my device, the backup file reached up to 6GB.
The point is that BlackBerry Link is not working correctly when used with antivirus/firewall systems, so BlackBerry you have work to do and make this link antivirus/firewall friendly. As i tried on two windows machines with Windows XP SP3 and Windows 7 Ultimate both of them using Avast Internet Security., at begining both worked good.. and after updating Z10 OS yesterday, they stopped working.
If you need to collect logs or something, let me know.
tks Felix

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My Z10 died after restoring from BlackBerry-Link

Z10 died after restoring thru BlackBerryLink on desktop How do I bring back life to my z10 which died totally when I've reset successfully using BlackBerry-Link; which completely died after reset (just mentioning it as successful operation because I do remember the bblink saying my z10 was completed restoring) ... But just afterwards as I disconnect from the computer it came nothing frown emoticon No nothing now as if there is no battery at all; And I think it's not because of depleted battery, if so then at-least it would have given as of the the cross-sign on display as of I used to have on my earlier versions of old blackberry !!! At first it came www.bberror.com/bb10-0015and when I install bblink on my computer and restored it thru bblink and updated only now I remember is I saw green solid light on my z10. Do you know how much guts I need to go inside my house specially my room where exactly downstairs to my room got cracked due to the massive earthquake here in Nepal !!! And now I'm completely **bleep** up and got isolated ... How on the earth I say I'm proud to be BlackBerry user ... I tried to look for genuine service centre here in Kathmandu but can't find a single and I think how on earth I just give it to repair to the maintainance here they lack zero knowledge of English language and only are after androids and iOS !!! PLEASE HELP ME BRINGING BACK LIFE TO MY Z10 WHICH IS IN COMMA and doesn't prefer to blink the led and light the display ; not anything it does !!! Yours sincerely Santosh Lamichhane {REMOVED}, {REMOVED} {REMOVED} How do I bring back life to my z10 which died totally when I've reset successfully using BlackBerry-Link; which completely died after reset (just mentioning it as successful operation because I do remember the bblink saying my z10 was completed restoring) ... But just afterwards as I disconnect from the computer it came nothing frown emoticon No nothing now as if there is no battery at all; And I think it's not because of depleted battery, if so then at-least it would have given as of the the cross-sign on display as of I used to have on my earlier versions of old blackberry !!! At first it came www.bberror.com/bb10-0015and when I install bblink on my computer and restored it thru bblink and updated only now I remember is I saw green solid light on my z10. Do you know how much guts I need to go inside my house specially my room where exactly downstairs to my room got cracked due to the massive earthquake here in Nepal !!! And now I'm completely **bleep** up and got isolated ... How on the earth I say I'm proud to be BlackBerry user ... I tried to look for genuine service centre here in Kathmandu but can't find a single and I think how on earth I just give it to repair to the maintainance here they lack zero knowledge of English language and only are after androids and iOS !!! PLEASE HELP ME BRINGING BACK LIFE TO MY Z10 WHICH IS IN COMMA and doesn't prefer to blink the led and light the display ; not anything it does !!! Yours sincerely Santosh {REMOVED} {REMOVED} Dear respected madam/sir, How do I bring back life to my z10 which died totally when I've reset successfully using BlackBerry-Link; which completely died after reset (just mentioning it as successful operation because I do remember the bblink saying my z10 was completed restoring) ... But just afterwards as I disconnect from the computer it came nothing frown emoticon No nothing now as if there is no battery at all; And I think it's not because of depleted battery, if so then at-least it would have given as of the the cross-sign on display as of I used to have on my earlier versions of old blackberry !!! At first it came www.bberror.com/bb10-0015and when I install bblink on my computer and restored it thru bblink and updated only now I remember is I saw green solid light on my z10. Do you know how much guts I need to go inside my house specially my room where exactly downstairs to my room got cracked due to the massive earthquake here in Nepal !!! And now I'm completely **bleep** up and got isolated ... How on the earth I say I'm proud to be BlackBerry user ... I tried to look for genuine service centre here in Kathmandu but can't find a single and I think how on earth I just give it to repair to the maintainance here they lack zero knowledge of English language and only are after androids and iOS !!! PLEASE HELP ME BRINGING BACK LIFE TO MY Z10 WHICH IS IN COMMA and doesn't prefer to blink the led and light the display ; not anything it does !!! Yours sincerely Santosh {REMOVED}
Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use

Follow the directions here:
https://discussions.apple.com/docs/DOC-3141

Not Working: BlackBerry Link Remote File Access Remove Old BlackBerry from BB ID

I have: removed my blackberry q10 from blackberry link, wiped my q10, uninstalled and reinstalled blackberry link, have link version 1.1.1.32, blackberry q10 os version 10.1.0.2309 - which whenever I plug in the q10 after removing the device from link, says there is an os update, so I update it, and then it does nothing apart from rebooting the q10, or gives an error saying 'updates not available. Please check internet connection and retry.'.
Also, I have Logout/login on blackberry link, I know my q10 is activated as I have purchased items from app world, and on the computer the app world site shows that I have a q10 when I sign in. I am using the same BBID and have changed the password on my q10 to see if that made a difference, then signed out and back into link on computer with updated password. I have administrator rights on my computer.
I can access the q10 from my computer over the same wifi network, and it syncs files fine with wireless sync turned on. It is remote file access not giving the option to connect to my q10. 'BBID *email* isn't associated with a device running Blackberry 10 OS or an error occurred when trying to retrieve your information from the Blackberry ID servers.'
The problem is that although I have the same blackberry id for link and my q10, no devices show up on the remote file access screen, and I cannot access my files on my computer from my q10, yet I can sync them on my computer over the wifi network. How can I enable Remote File Access?
A problem could be that I have a Curve 9300 on my BB ID account, so if I could disable this (which I have no idea how to do after a lot of research), this might rectify why link cannot set up remote file access.
What I haven't done is wiped my q10 and uninstalled all user data from link at the same time, as then I would have to manually reload everything on my q10.
My q10 shows my computer in the settings\blackberry link\paired devices , but I 'cannot view files on *computer*'. Also, link does not show in the file manager. I set up my q10 as a permanent link not a one-off connection.

No one cares because it's not a z10 (I know because I am having the same problem and no one knows how to fix it and no threads for q10 fix)
Slàinte.
Not all things are good.
Not all things are evil.
But with an open mind...
You can see the difference.
Knowledge is power.

Leap connecting to BlackBerry Link on Windows 7 Pro SP1 64-bit

Connecting with USB cable, you are prompted, initially to install drivers. This initiates the installation of the Device Manager, BlackBerry Link and BlackBerry Blend. After installing/un-installing/re-installing the software several times, checking a raft of knowledgebase articles, I still cannot get Link to recognize an attached device over USB. If I look at the device manager, I have the BlackBerry (USB Serial Bus Controllers) and Black Berry Virtual Private Network (Network Adapters) and have attempted updating the drivers for these. During software uninstallations, I have also purged directories and registry entries. I am running ESET A/V and have disabled A/V and Firewall during software installs. I have tried connecting with the Leap in various states (Airplane Mode, with WiFi on, With WiFi/Mobile Network on). In every case, the device asks to Install Drivers, etc. and is not visible in the BlackBerry Device Manager.

try copying the installation files to a desktop folder and installing from the folder.
if that fails, download the installation files,
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If you delete files from your computer, BlackBerry Link deletes the file or collection from your device?

I found the below description from the help of BlackBerry Link, however i never get it work.
Any one know whats wrong or what i need to set?
About deleting music, pictures, videos, and documents?
After you sync your music, picture, video, or document files between your computer and your BlackBerrydevice, if you delete a file or a collection of files, the following actions occur:
If you delete files from your computer, BlackBerry Link deletes the file or collection from your device.
If you delete files from your device, BlackBerry Link doesn't delete the file or collection from your computer.
For information about how to delete a file from your device, tap the Help app on the home screen of your device.

Hey hkfoolman,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Go into BlackBerry Link and click on the BlackBerry and then click on Options. Make sure you have Music, Pictures, Videos and Documents checkmarked for synchronization. Once these are checked, try to remove the files.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
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Blackberry Link for Q10 with Outlook Sync has very poor performance and not good Functionality

I am wondering if anyone has tested this software. Blackberry Sync software for my previous phones were wonderful. I can sync my contacts and calender in a very short time. With this new Blackberry Link it takes about 1 1/2 hours Plus to complete. And when it does complete - it duplicates entries which I did not want.
Plus what is missing is the following:
1. I am not able to say Update both Device and Outlook any longer. This functionality is gone.
My question: How does it do a two way sync if I only have a choice to use what I have on my phone or on outlook only
I want to be able to update my Outlook contacts with changes and addition I made on my Q10 phone and update my device with changes I made to Outlook.
Why did Blackberry remove this very flexible choice? Plus Blackberry Link has very poor performance.
I work for a large company and I do Enterpirse Software testing daily. Performance is the number one complaint for customers on top of the UI and functionality.

Thanks for the reply.
OS: Windows 8.1 Pro 6.3.9600 Build 9600
Link: 1.2.3.23
BB Desktop: 7.1.0.41
Anti Virus: Avast 140312-0
Firewall: None
A thing I noticed when I opened Descktop Software for the first time since the new Z30 is that the old application thinks it is looking for a Z30. I havent even opened the application since before I got the new device. The only way it could think I have a Z30 is if it is using a lot of the same files as Blackberry Link. That is some pretty terrible software development practices in my opinion. I'm going to take your suggestion and uninstall both apps, run a registry cleaner and reinstall BB Link and I bet it works a lot better afterwards.
EDIT 12 March 2014 7PM EST
Still all of the same errors with regard to syncing outlook contacts and Schedules. I will post all of the error messages I recieve here as I see them. Application is always started by connecting device with USB cable.
"Sync was unseccessful
Caught _com_error exception. Description(): Error in MAPILogonEx: MAPI_E_CALL_FAILED; Error(): -2147467259 (0x80004005); ErrorMessage(): Unspecified error; Source(): XCPCRdmptn.RdRDOSession"
REBOOT
Change to sync contacts only, 1-way sync to computer, always use device data
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65537/DevicePin not set in TransConfig.xml for translator RimBB"
REBOOT
Application went through the whole process and hung for about 15 minutes and then completed successfuly syncing contacts only.
Change to callendar only. Sync completed successfuly. No hang or errors. very quick.
A new recurring appointment on the device was not transferred to the computer.
Sync callendar again, completed successfuly.
Appointment is still not transferred to computer.
So far I've spent an hour tonight trying to sync my contacts and appointment changes from just one day. I'm not thrilled.

I've got Blackberry Link installed, but I can't get my BB to sync with my Outlook contacts

I've got Outlook 2010 installed on my laptop.
Blackberry link appears to have installed properly.
When I try to sync my Q5 with Outlook I don't get any error messages, but after the process is completed I check Outlook and none of the contacts have sync'd from my phone to Outlook (but it has successfully sync'd the existing contacts from Outlook to my phone).
Edit: should probably mention that my email address is a gmail account, and most of the contacts in my BB are being pulled from my gmail contacts. Does that make a difference?

http://www.google.com/sync/index.html
Not sure if the above link will help, worth a look.

Can't upgrade or clean install new Blackberry Link in Win 8 32 bit system

Hi Helpers,
I cant install the New BB Link version on my system - (the previous version ran perfectly).
Whether I try to update or clean install (old version now uninstalled). I get a pane saying that Microsoft visual C ++ 2008 Sp1 redistributable - W8 needs to be installed first.
The process starts that install - but alwayys fails. After that the BB Link install just closes.
I can't seem to attach any screenshots (be helpful to be able to 'navigate' to them rather than type in a path). But I havepasted below the full txt contained in the 'windows installer' pane that appears when the install fails.
Can anyone suggest any way to correct this problem please? Btw, the new BB Link installs perfectly onto Windows 7.
Thanks in anticipation. (On trying to post, I was informed that some invalid HTML has been removed - presumably that was in the 'paste' but I've no idea what it was or whether it affects anything, sorry).
Regards, gil69.
Re: BlackBerry Link v1.2.3.56 (Windows OS) install attempts:-
Windows ® Installer. V 5.0.9600.17415
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
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Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
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Restart Options
/norestart
Do not restart after the installation is complete
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Prompts the user for restart if necessary
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Solved!
Go to Solution.

I went back in the forum history to see Win 8 issues and how they were solved and found this post.
http://supportforums.blackberry.com/t5/BlackBerry-Link/error-1406-and-windows-8/td-p/3012108
I will see if I can find more as it does take a lot of time viewing each page one at a time.

Issue in Retrieving and Restoring My Backup from Blackberry Link for Z 30. Require URGENT Assistance. Please suggest.

I have been facig this issue for last few days and it's absolutely insane to retreive my own BB Z30 backup via Blackberry Link. I beleived this is 1 User Interface which connect BB to computer (Win. or Mac or Other devices ) and make your life easy.
This is been a Pain in A** and I have been constantly getting message that:
"Verify that your device is on and connected to Blackberry Link and try Again".
I have done all permutation and combinations but my data is still not retrieved . I am using Windows. Please assist me URGETLY and guide me some steps to correctly retrieve it .
Distressed User.

Please follow the steps in the link below to try to correct your issue.
http://supportforums.blackberry.com/t5/BlackBerry-Link/BlackBerry-Link-can-not-connect-to-my-Z30/td-...
As you will see a similar issue with a Z30 and the suggested method worked for the other user.

KEEP GETTING "Unsupported 16-Bit Application" when trying to download Blackberry Link-I need music on my device!!

KEEP GETTING "Unsupported 16-Bit Application" when trying to download Blackberry Link. Im trying to sync music into my new Z10. here is the whole error message:
"\??\C:\User.....................cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact software vendor to ask if a 64-bit Windows comapatible version is available
Any know how to transfer music without using this Blackberry link? Is there a quick fix to my problem? Any help would be appreciated. Thanks

Just download the Link application directly to your PC, not with your BlackBerry connected.
There's no need for the connection while your simply downloading the install file.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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Problem synching Z30 with Blackberry Link

Hi there,
I'm having problems synching my Z30 calendar and contacts with my Blackberry Link. I'm getting the following error message:
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65538/SyncAccountld_2not set in Transconfig.xml for translator Rimbb"
Can anyone out there help, please?
Thanks in advance.

I agree, WayneNaywin!

WD java-Blackberry link not working

Hi,
I have a application which has two links that the user gets via a mail which is trigered automatically once the billing form is saved for approval (Mangaer gets the mail which on clicking opens a wd java application).
1. For general user and other
2.For Blackberry users.
This application was working properly with previous versions of ECC.But after a recent patch update ECC 6.0 EHP4,the blackberry link is not working properly.After searching the sdn I came to know that the recent update allows only encrypted url
to be sent and decrypted at the server (/thread/1769302 [original link is broken]).
Please suggest me how do i get the url as per the current ECC EHP4 patch so that the approver on clicking the blackberry link will be directed to the Webdynpro application that we have developed.
Please suggest.
Regards,
Ranjan.

Well I am sure it will get fixed, the big question is when ? I like you have a Blackberry phone and a Mac Book Pro and did not update to Yosemite yet but it is only a matter of time as there will be no more updates for Mavericks and Apple keeps popping up reminding me every time I open a program.
Things move too fast today and everyone wants to be the best so the upgrades just keep coming and coming giving us little time to adjust and making others play catch-up and there seems to be many more issues that have to be fixed.
When they do get fixed along comes another upgrade and it starts all over again. Change is good but I think most people will opt out of change for reliability.
Please let me know how Media sync works and don't forget you can still use BB Device Manager for most things but not all.
I use only BB Device Manager as my Contacts and Calendar are backed up at MSN.

Can't see device photos in Blackberry Link

I have tried several times to copy photos from my Z30 to my PC using blackberry link, but the photos don't display in Link. When I click the pictures icon, it says that there are no pictures in my picture library, which is not the case. I was able to complete a device backup using Link, so that feature of the software appears to be working. However, would like to be able to tranfer device photos to my PC. Any thoughts on what to do? Thanks.

Without using Link, connect yourZ30 to the PC.
On your PC, click on My Computer.
Do you see the two (device memory "flash" drive and the SD card as connected drives to your PC?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BlackBerry Link does not recognize my Q10 And now can't install Link anymore

Hello, i had Link installed since few months working correctly. Suddenly, when connecting my Q10 with USB cable a pop up appears on my phone saying it is connected, however, my terminal shows as deconnected on Link. Usually, when i was connecting with USB, a pop screen appears asking for password but it is not thé case anymore. It does recognize That is connecting since it does open bblink but not when it is openned. There is no Way to get thé password screen to connect my q10. I hâve tried to desinstall And reinstall BlackBerry Link And now i CAn't even load thé software anymore. An error And it does uninstall everything again. Did tried via BlackBerry website And also with thé USB connecting my q10 directly. Thaïs Way is even worst since it does not even load. An error message saying That hâve à problem with RIM Is someone have an idea of what is going on And how i CAN get this fixed? Because now i can not sync or back up my phone. Thanks

Try this:
http://support2.microsoft.com/mats/program_install_and_uninstall

Crashing of PC while loading latest blackberry link in Windows 8.1

Is there a common issue of PC crashing everytime while loading latest Blackberry link 1.0.28.
Even sync with outlook is stopped in windows 8.1.
Assistance required.

Many have problems but millions do not, it is most likely your computer, you have a better chance to find a answer here:
http://answers.microsoft.com/en-us

Blackberry Link is **bleep**

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Blackberry Link is bleep