Blackberry link media sync problem with BB Z10 latest software

I've just upgraded my BB Z10 software to 10.3.1.1565 and had problem when trying to sync photo. I used USB cable as my PC has no internet connection. It was working perfectly before upgrading software to this version. Other media (ie. Music & others) seems ok. When I selected Picture in sync media, it shows loading sync media relationship and kept on spinning forever. Is there any other way to sync or transfer pictures from my device? I dont have laptop.

You can transfer pics from Device to Computer using BB Device Manager which is found in Programs and when clicked moves to Notification Tray, open it from there and right click the Volume you want Internal=Device, External=SD Card, then click Explore, it should then open to the folders, you can create folders in your Documents then transfer files back and forth.

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Blackberry link media sync problems

Hi Blackberry Support,
First of all, it's interesting that RIM brings a new style smartphone Blackberry Passport to gain additional market shares but the support has a structure for lifestyle people. In case of the main goal to develop extraordinaire products for business users i think is this not right way to get these customers.
Now to the sync problems, the using Plattforms are used:
MAC OS X 10.10.1
Blackberry Link Version 1.2.2 (Build 11)
Blackberry -8C40 / Software Version 10.3.0.908
Following bugs will be found:
1. to sync music from mac to passport are partly not operate (from approx. 100 titles are 60 on the device, sometimes nothing)
2. to sync calender & contacts are not operate in both ways
3. to make backups from the device sometimes operate
4. to sync videos - only self made videos operate not iTunes movies
5. the hole programm sometimes shut down by error report (Apple defect note is available)
So please give me a advise or a solution to resolve the Problems.
Cheers
Qualityman

Hi Guys and all the customers out there,
Answering the Question after 10 days discussion to resolve the issue in case of Blackberry Link with Blackberry support is definite "NO" not at all!
5 up to 8 Support People are communicate with me in case of the issue. Nearly nobody read the informations that i get from me. Again and again they ask me the same and i repead the same question "Did you read my message" but nothing more going on. Whatever grow with an support over 140 signs platform named Twitter?!
My experiences over 4 weeks with Blackberry Passport and Blackberry Support exhibits, the device including the operating software are good. The support are not goal-directed, it is more an sorts of stall to winning time to resolve the issues in the backround. These are against the customers unfair and untransparent.
It would be better to say, yes we have problems with our link software and we will resolve it asap.
The Company spins with this politics, the costumers decline this and sell the device or changing to another system.
This is the main challenge for RIM to come back in the market!
So for erverybody, before you desides to buy a blackberry device, take a accurately view to the supportforums!
With this in Mind
Qualityman
Dipl. Qualitymanager NDS HF
MAS Quality Leadership

Sync problems with itunes and latest IPod nano

Hello,
I have the latest IPod touch and later purchase the latest IPod Nano for GF. My problem is I can't sync itunes with Nano, my current itunes library is sync with my IPod touch.
How can we manage a reciprocity where itunes enables accessibility for Nano to sync with my itunes library has it does recognize my IPod Touch.
Hope you understand my problem, looking for your kind assistance.
Thank you,
Frank

There should be no problems connecting and syncing two different iPods with one iTunes library. In fact there is NO limit to the number of iPads, iPhones, and iPods you can sync to one computer/iTunes library.
There are several ways to manage multiple devices with one library. All of them are described in more detail in this Apple support document.
How to use multiple iPods, iPads, or iPhones with one computer
B-rock

Media sync problem with BB LINK

I've down every thing to make the BB LINK sync my media files(pictures,music,videos....) but it did not work.I've a mac and I instaled BB link several times, also I restore my BB z10 a few times then I instal BB LINK on my friends ps which runs WINDOWS 7 but no succses, even I swapped my BB z10 because I tought there is somting wrong with my phone and I got another brandnew phone but still I am not able to sync.can any one help me.

Hello there
Syncing from my device to computer and computer to my device is impossible. On my Mac when I try to sync (pictures,music,videos), "preparing to sync " appears takes more than 5 minutes, then "sync complete" pops up but nothing has been synced to my device although in my device tab on BB LINK software shows the synced file. Also on the device tab shows that my devise has "0 free space" but my device has 11.7 GB free storage space in fact I couldn't sync anything except my contacts which took so long to sync. I've never received any error massages on my Mac at all. On PC almost every thing is the same as on my Mac except a few error massages like "connection error" or when I plug in my device some USB drivers could not be install also the device dose not appear on "my computer " on PC and on Finder or iPhoto on my Mac. I like to know if my device has a problem then I still have time to replace my device if not please help me to fix the issues.
Thank you

Re: Sync problems with Tour on PC

I'm having the same problem and don't understand the reply. I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy. Frustrated! Please help.

LindaA wrote:
I'm having the same problem and don't understand the reply. I'm switching from a PalmPilot where I could sync and print my calendar on Outlook to the BlackBerry and I can't get a hard copy. Frustrated! Please help.
Hi there!
We are going to have your post split off into a thread of its own...I suspect your issues will be different than the OP.
For reference, original thread is:
http://supportforums.blackberry.com/t5/BlackBerry-Tour-9630/Sync-problems-with-Tour-on-PC/m-p/361953...
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Start-up problem with the Z10

Can you assist us in a Start-up problem with the Z10's.
I have read a lot of complains with the Z10 starting-up and then got stuck at 98% completion. No further response after that!
For any further information please check the "BlackBerry Support Forum" on this same site.
Please respond or tel me who i can contact in this regard?
Thank you
Kobus69
Subject Title and beginning of post edited to reflect new topic.

Hi
Please find the link given below might help you to fix your issue.
Resolve Boot Device not Found Error Message
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

3 problems with my Z10

hello... I have some problems with my z10...
1) when connecting z10 to PC I can't access to "device memory" & "media card" ; unless turning "USB mass storage" on... And in that way only "mass memory" is available.... would anybody tell me what's wrong??
and the second question is:
have transferred some pics and musics to z10; but after deleting them, still some of them remained on gallery & music which can't be opened nor deleted.. It says: " The file can't be played due to an unexpected error. (2) " or "the file can not be deleted"
what should I do to solve this???
and the last one is:
how can I transfer my SMS messages, contacts. And calendar to my PC??? (without using gmail) any software available?? Or a way to bachup
thanks a lot...
Solved!
Go to Solution.

If you are using other usb devices you should maybe disconnect them and go to Control Panel and click on Uninstall/Repair for Link or any associated drivers you see there. Also running Windows Update couldn't hurt.
Edit: Repairing the installation should install any drivers needed. That looks like where your connection is stalling at.
Disclaimer:
I know a little about lots of things,
yet not a great lot about those little-things.
Ultimately, I'm here to learn.

Photo sync problem with Windows Vista?

I did some searching and was wondering if there is a solution to the photo sync problem with Windows Vista. I have gone the route of changing some of my photos to bitmap files but this is was way too much work just to view on ipod. I like to email Apple but could not find a link to do so. As far as I know I have all updates but still the iPod does not sync photos. Is there an update to this that I am missing or am I stuck changing all my photos to .bmp files?
Thanks,
Dean.

I checked out the article and not much help, thanks anyway.
Would it make a difference if I purchased Adobe Photo Album or would I still be stuck with changing and saving files to .bmp extensions? I have Adobe Photoshop album starter but still have to change file extensions.
If someone has a solution to this problem I would really be greatfull. I did contact Dell as this is a brand new computer and that was a wash. They did give me a number for Apple but of course I bought the iPod off of ebay and has no warranty on it so unless I pay a fee I'm not calling. It just blows my mind that Microsoft and Apple can't or won't come up with a fix. But I guess when Microsoft wants you to buy the Zune or Apple wants you to buy the overpriced Macintosh why would they waste time on having there products compatible with each other.
Thanks.

Sync problems with outlook 2007 calender

I am new in this type of comms.
BUT: I have a Palm Tungsten T5; have Palm Desktop 6.2.2 with the update for Windows7.
I have a sync problem with outlook 2007 calender; contacts, ToDo, memos all ok.
HotSynLog says: there are multi-day repeating records. [i knew that they do not sync, hence i deleted them PRIOR to syncing]
I found the listed records BUT either on dif days and they are "no timed" ones! and NOT multi-days ones.
I deleted them anyway - did a re-sync. With no different result. Still listed - though deleted and now non-existent.
Error code: OLERR: 03-000F (0xaf604005) and others - if this means anything.
Post relates to: Palm TX

Hello,
I receive email on my device from two addresses: 1) @sprint.blackberry.net and 2) @charter.net. When I was having problems similar to those you are experiencing, I had these two addresses listed under Default Services - Calendar (CICAl) - Messaging (CMIME). These addresses were @sprint.blacberry.net and @charter.net. Once I followed the steps previously referenced, only one email address(@sprint.blackberry.net) appeared under the (CICAI) and (CMMIE) default setting. Reference to @charter.net was removed. My syncs have worked correctly since then; however, I only two way synce with the device and Outlooks. I also continue to get emails from both addresses without a problem.
If you don't mind giving up the Yahoo calendar, I would do the same. If you want to continue using the Yahoo calendar, I'm guessing that it must be selected in the Default Services - Calendar (CICAI) before performing a sync. Likewise for your @sprint.blackberry.net address; it also must be selected in the Default Services prior to performing a device to Outlook sync.
I hope this helps.
Tres

Audio Sync Problems With Share YouTube -- OSX not iOS

I've replicated this several times. It's maddening and bizarre. *Share YouTube*
Exporting a FCPX video using the "SHARE" menu and choosing YouTube causes the resulting upload to be out of sync when viewed in Safari or other browsers on iOS
Viewing the same video on the iPad with the built in YouTube app, the video plays in sync
Viewing the same video on AppleTV 2 (with the 5.1 update), the video plays in sync.
If I export using Export Media menu item under the SHARE menu, and then from QuickTime Player choose Export For Web (under the File menu) and manually upload, the video is in sync.
Note, that using
Feel free to try on this short simple and silly video http://www.youtube.com/watch?v=cGTQNMJdPRQ&list=UUiDxioBFJCPC-8OUFifsx8A&index=2 &feature=plcp
Anyone else experience this. Is this a bug or a feature? Rather not go through three steps to upload a simple YouTube video.

We've got the same problem and yep, it's infuriating that are so few posts about it.
It doesn't happen with every video, but the vast majority of files that we've tried to either export directly to YouTube from QTX or export locally and then manually upload to YouTube end up with shockingly bad audio sync (and also some colour issues, but that's another story).
As a small video production company we were chuffed to bits with the improved export speed in QTX and quick to make use of it. But when we realised there was a problem, we had to revert back to using QT7's painfully slow export.
We've run experiments on a brand new iMac and MacBook Pro running the most up-to-date version of OS X and still no joy. Always the same audio sync problems with the same video files.
In the meantime however, we've found that the settings advised on this YouTube help page have given us the best (albeit slow) results at both 25fps and 30fps when exporting from QT7:
http://support.google.com/youtube/bin/static.py?hl=en&guide=1728585&topic=172857 0&page=guide.cs

MORNING HAVING A PROBLEM WITH MY Z10 WHEN I SWITCH ON IT SHOWS THE LOADING LOGO AND NEVER COMPLETES .YOUR HELP WOULD BE APPRECIATED THANKS

MORNING HAVING A PROBLEM WITH MY Z10 WHEN SWITCH ON IT SHOWS THE LOADING LOGO AND NEVER COMPLETES THE LOADING PROCESS.YOUR HELP WOULD BE APPRECIATED

Checkout this thread: http://supportforums.blackberry.com/t5/BlackBerry-Z10/Z10-stuck-on-loading-logo-on-starting-up/td-p/2517909

How can I sync my IPOD Nano 4 to iTunes on my PC? I've already tried the sync button on iTunes and it says it is synced. I've also tried the 5 steps recommended by Apple to fix sync problems with no luck.

How can I sync my ipod nano 4 to iTunes on my PC? I've tried the sync botton on iTunes and the 5 steps recommended by Apple to correct sync problems with no luck.

How is your iPod configured to sync content from your iTunes library? Any error messages during the sync process?
You may want to reset warnings on the device by right->clicking on it under Devices and choosing Reset Warnings. Then resync the iPod to see if any alerts appear.
Is this the same computer you normally sync the Nano with?
B-rock

Sync problems with new 4.3 update

I have just updated my iPhone 3gs and now I have sync problems with itunes. Eveytime I try and sync my playlist or any music to the iPhone it end up with a spinning beach ball after a couple of tracks.
Has anyone else had this problem?
I have reset my iPhone a few times now since the update but it doesn't resolve the matter.
Please help.
Kind Regards
Alan

Sorted this myself eventually. just factory restored my iPhone via iTunes. working now!

Sync problems with my iphone

Can anyone offer suggestions for trobleshooting sync problems with my iphone. Recently I have connected my iphone and my ipod to my computer while having itunes open and I do not see my devices in itunes. I have powered off the iphone and powered back on and I have the most recent version of itunes on my computer. I have also tried multiple USB ports and multiple cords on my computer. When I go to file in itunes, Sync is not an option (greyed out). Any suggestions?

Had the same issue last year on XP Pro.
1) Start->All Programs->Apple Software Update Run this and make sure your up to date on iTunes.
2) Unplug both devices.
3) Restart the computer (I know your tired of being told this-it's a windows thing and sometimes it's a PO'd IT person thing either way do it).
4) After restart open iTunes.
5) wait a tad for iTunes to open all the way up, navigate through your music to make sure. Then connect the iPhone. Watch your clock area and you should see two pop-ups. One says Found new device, second says iPhone.
Last, if it doesn't appear it's because windows photo capture is trying to connect to the iPhone. Minimize iTunes and you'll probably have a pop up sitting there. THIS WINDOW will not show up in the task bar.

Sync problems with iCloud & Outlook 2010?

I am having sync problems with Outlook. Sync seems to cause outlook to crash, run boggy, etc. Tried Code Two software to sync which only made thing worse. Any ideas?

Another way to put it would be: What is the optimal combination when you have a Windows PC running Outlook on one hand, and want to sync contact and calendar information with your iPhone over the Internet?
Maybe I should ask, what is the least painful way of doing this?
Is it Gmail+Outlook+some add on?
Outlook.com + Outlook?
Or something else?

Blackberry link media sync problem with BB Z10 latest software

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