Blackberry manager 4.1

I have an issue with the BB Manager 4.1. When I try to add new user and enter the server name, it gives error “unable to find path to the server”. Lotus Notes is configured locally on this machine and the servers are accessible from Lotus Notes. Is there any specific settings/ configuration in lotus notes for BB manager to work. Please advice.

hello,
I don't think so, but should tjhat happen, you can downgrade back to 4.3.
I think you will find more detailed answers if you post your question on the "Blackberry Enterprise Solution" board.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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User in blackberry manager more than once

I have a user that has two blackberries and would like to receive email to both of these from the same email account, Can I do this?
will blackberry manager let me have the same user twice?
Thanks for the responses

Sounds like this user is on the BES if your talking about the BlackBerry Manager, and if you are, this is not possible. You can activate two pop3/imap accounts though.
If someone helped you give them kudos. Research all info!

After updating Verizon VZ Manager and updating Blackberry Manager my Storm2 Phone will not

Attention:
Having done the upgrade as above my Storm2 phone will no longer sync and not remitt as a modem when plugged into my laptop. Cannot get on line. Use to work fine with the older software and the discs. No Modem reactions. Any suggestions?
Thank you.
William A. Mikels
I am of course using Windows 7 Premium Home version with my Gateway Laptop NV54.

I have the same problem since updating to IOS 8.3. Any app to which I want to send a new link via IMessage does not allow me to select a contact to send the IMessage to. Using a pre-existing thread does not have same problem.

Desktop Manager Won't Work

I have downloaded the desktop manager, and like the past version, this one still wont recognize my blackberry 8330 Smartphone, I am using Windows Vista and multiple USB connection devices. I have opened the DM first, then attached the phone, and vise-versa. The phone is recognizing the connection because it lights up as charging.
I did everything SpawnMod suggested on the other blackberryboard forum, using both the decimal and hexagonal values of 1. Nothing has worked can anyone please tell me how to get the desk manager to recognize my phone, it's very annoying that I have never once been able to upload any photos from my phone (and small memory too) let alone that its only SMS and no MMS texting.
Thanks
(Here's what SpawnMod said to do and I did it all)
http://www.blackberryforums.com/rim-software/169912-desktop-manager-windows-7-a.html
"For anyone having the issue with Desktop Manager stating "Before you begin, verify that your current BlackBerry device is connected to your computer", this may resolve your problem (it worked for me even with Bluetooth):
1) Make sure no "Desktop Manager" components are running. You may need to kill BbDevMgr.exe, RIMDeviceManager.exe, and DesktopMgr.exe using Task Manager
2) Run regedit.exe
3) Navigate to:
HKEY_CURRENT_USER\Software\Research In Motion\BlackBerry\Manager
4) Create a new 32bit dword reg value named "DeviceConnection" and set the value to 1
5) Launch Desktop Manager
For me this was a new install in a VM I created to test this with. I noticed that there was no value named "DeviceConnection" where one does exist on a machine of mine that is working. Once I did this, then DM would at least start up and not show that stupid message screen where it then does not allow you to select the device. It appears that the programmers at RIM need to go back to school and learn how to test application updates and use FRESH computer images for their testing."

Hi and Welcome to the Forums!
Here is the list of troubleshooting atricles...hopefully something will be useful. However, I've no idea if the other advice you took will do harm, good, or nothing.
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
KB10938 "USB charging current is insufficient" appears on the BlackBerry smartphone
KB01451 How to turn on advanced synchronization logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB Mass Storage Device when connected to a computer
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Store the BlackBerry devices backup in a remote machine

Hello guys,
I'm a new member of this BlackBerry comunity. I need your help with this issue: in my company, we created an IT Policy to enable the autobackup option in the backup and restore component of the BlackBerry Desktop Manager. This rule, or policy, specifies how often the autobackup occurs (every 7 days) but doesn't the path where the file generated after every backup is saved.
We need to know if is possible to configure the Desktop Manager or BlackBerry Manager software in order to save (automatically) the backup file in a remote machine.
Best regards

Write a server on the XP machine that takes requests and returns the results to your client on the Linux machine.
Or, find an MSAccess ODBC Driver for Linux (or Google for a Type 4 JDBC Driver for MSAccess, there is one, but it is not free) and share the filesystem.

Automatic file upload using desktop manager!!

hi everyone! im new to this forum so dont knw how long it will take before people reply. lets give it a shot lol
i just wanted to know if its possible to set up their blackberry manager in such a way that it automatically uploads files to to a computer once connected to a network?
all sugestions will be much appreciated
thanks,
ricky

You're welcome.
Let's start with your device model, you've gotten to post that.
But we gotta have some detail of what you're trying to do. In your first post and thread title you mentioned with using Desktop Manager, then you most recent post says without using any "middleman".
You can use Bluetooth to transfer from the BlackBerry to the PC. You can use Desktop Manager for that, but not for document files like Word. You can use Media Manager for that transfer, but there's another middleman you don't want.
Automatic? Maybe not. Even using a simple application on your PC like SyncToy will require some user interaction.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry App World Broken

Deja Vu (had a similar issue last time I posted here)
Ok so have a new Blackberry Q10
One day it shows updates are available OTA so I clicked update all
Device rebooted & ever since then Blackberry App World no longer works (if you try to load, it goes to a blank screen then jumps back to normal home screen)
It's even still notifying me about app updates, but I can not install any updates!
I saw an option in Blackberry Link which indicates I can reload device software, but clicking it gives a warning it will erase EVERYTHING (even media files, contacts etc)
There must be a way to unload / reload the App World (there was in the older Blackberry Manager software) but I just don't know what to do
Any assist is greatly appreciated
Tech Specs:
Carrier Bell
Blackberry Q10
Software 10.1.0.4181

Same problem here and the two last software updates since I posted my thread haven't solved the problem!!
http://supportforums.blackberry.com/t5/BlackBerry-Q10/After-Software-Update-BB-World-crashes/m-p/252...
By now I've gotten Software Release 10.2.0.429 and OS Version 10.2.0.1803.
Still the exact same problem as you described!
STILL NO FIX!

Synchronize Problems - Manager 4.1.4.15

Hello
we have problems synchronizing our Black Berrys with MS Outlook since a few days.
New Mails are beeing received by the BB, but older and deleted mails in Outlook
are not synchronized with Outlook.
I have stoped and restarted the services several times. But nothing changed.
How can I resolve this problem ?
Many Thanks for your help.
l.huck

Hi lhuck and welcome to the BlackBerry Support Community Forums!
I assume you are referring to BlackBerry Manager 4.1.4.15 for BlackBerry Enterprise Server?
Thanks
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Ghost user in Profile Manager.

Hi. Got a problem with Profile Manager. It got three "Ghost" users. I have removed them from Server.app but they leave three unnamed usares in Profile Manager. Any tip on how to get rid of them?
See the attached image.

Sounds like this user is on the BES if your talking about the BlackBerry Manager, and if you are, this is not possible. You can activate two pop3/imap accounts though.
If someone helped you give them kudos. Research all info!

Black berry manager not detecting bb8800 MAC

Hey guys,
since my iphones getting fixed, i took out this old blackberry 8800 out of my old cellphone box.
it seems to be unlocked, and it's also incredibly outdated. its running 4.2.1.90 and well, its useless since theres no such thing as Blackberry store on this.
Now the question is, whats the highest firmware this thing can run, and how can i install it?
i tried get blackberry manager running, but when i plug in the usb it just charges.
btw, im on a mac.
cheers.

Hey Yazure
If you go to www.BlackBerry.com/update you can download the BlackBerry Desktop Software for Mac. Once this is installed you will be able to update your software.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Backing up contacts from Q10 to a PC

I switched from an android back to a Blackberry and so far I have only run into one problem. There were lots of duplicates in my google account but while Blackberry managed to download all my contacts from the account, it did little to deal with the duplicates. So I patiently dealt with duplicates by deleting some, linking some, etc.
Now, I need a back up of all my contacts on my PC, which I have been unable to do so with Link considering, it only provides a one-way link -- from outlook to blackberry.
I am in no mood to share my contact book with yet another third party.
Given all this, how do I back up my contacts?

Hi mikhilbhat and welcome to the BlackBerry Support Community Forums!
Because your contacts are synchronized with your Google account, they will not be backed up, this is by design.
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Error message and bbm failure.

Blackberry Curve 8520, OS5, carrier Orange.
Three problems:
1. When I turn on the phone I get an error message: "You are attemptin g to open a secure connection but the senders certificate is not trusted" Options are "Continue", "Close connection", View certificate" and Trust certificate". I have tried all of these, and the window then immediately opens again, and keeps doing the same thing up to about 15 times. It then has a breather before starting the same thing all over again.
2. On the front screen, at the top, between the volume sign and the time, is an icon which appeared a couple of weeks ago. It is a small orange disk, with a 1 on the left side of it. I have been unable to identify what it is or whereit came from, and cannot get rid of it. Dont know if this is connected to the above.
3. Contacted Orange who forwarded an email instructing me how to back-up onto my PC, Wipe the phone, and then restore. I lost three apps: Viber, Blackberry Messenger, and Whatsapp. Whatsapp and Viber are now both re-installed but problems with BBM. Installed it, but no Icon showing, and despite help from Orange have been unable to get it up. Orange recommendation: uninstall and then re-install and it should be okay. Unable to uninstall via phone, so connected to Blackberry Manager on Computer and uninstalled that way. Then attempted to re-install via phone, but BBM is shown under Blackberry World Apps as "Installed" But it is not.
Finally, if I look in "Downloads" I see MySpace.. Not downloaded by me, and I have no idea where that came from either.

1. Not sure. Make sure you have mobile network enabled and a strong signal, then remove.the battery while the power is on, wait 30 seconds, then put the battery back in and test. If that doesn't fix it, resend service books and test. (I assume you have a BlackBerry data plan.)
2. Don't know for sure, but it is an alert of some sort. Maybe an app, maybe browser push, could be any number.of things. Post a screen shot and see od someone recognizes it. Other wise check apps, inbox, etc until you find detailed it.
3.Use the Desktop Software and add/remove programs and install BBM again that way. It may have been hidden before, in a folder, or hidden in a folder. Find it and lauch it. Follow any instructions to update BlackBerry ID or BBM.
4. Carriers bundle download links with the device software. That is probably what you see, and I doubt that is the only one there. Just hide it and forget about it. If you delete it then it will just get pushed to you again.
- Ira

Serious and Sudden Problem with Z10 NEED HELP PLEASE

I have a z10, one of the first that came out in Toronto (if it makes a
difference), a couple of hours ago I came across a serious and sudden
problem.
I was able to swipe left and right between pages of apps, even drop down
from the top, but I cannot open anything, not even make a call or settings
options.
Any time I try to, for a split second it looks like its about to load
something then nothing. (image slides to the right quickly and goes back on
every attempt)
So I first did a reset, same problem, then I did a battery pull (about 15 minutes) and problem presisted.
I tried through USB to do a backup on blackberry manager and perhaps do a
re-install of everything, however when I was prompted for the password of
my device on my PC it kept telling me it was an incorrect password (I use
this blackberry on my computer 4-7 days a week, twice a day sometimes for a
year and I have never miss typed my password nor have i changed it)
After trying everything to make sure the first letter maybe was upper/lower
case, even my other possible phone password, nothing worked..
On the 5th failed attempt my phone prompted me to type 'blackberry', which
i did, then i typed my password on my phone which i type in about 15 times
a day becuase I set my phone to a 5 minute lock and still said it was incorrect.... I am no on 9/10 attempts and lost
for options.
Please if anyone can give me any suggestions, or even how to backup my phone
and whipe it now, or I have an earlier backup form 4 months ago that I
wouldnt mind going back to in worst case scenario.
Thank you for your help in advance,
Solved!
Go to Solution.

Sorry, no I haven't experienced that. It could be from an app you downloaded but that's just a guess. Wiping the device will tell us a lot. If the device still doesn't work you'll want to reload the OS using BB Link. if it still doesn't work after that then warranty support will be necessary through Rogers.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

OS5 for 8520 on Orange

Hi there
Just noticed on the Blackberry website that Orange have finally released OS 5.0.0.1168 for the 8520 but when i go through my phone to use the Wireless Update function it says there is no update available, is this because the OS needs updating through Blackberry Manager or is this not an official release?
Many thanks
Matt
Software For BlackBerry® Curve(TM) 8520 Smartphone
BlackBerry Handheld Software v5.0.0.1168 (Multilanguage)
Package Version: 5.0.0.1168
Consisting of:
Applications: 5.0.0.681
Software Platform: 5.2.0.67
File name: 8520wifiM_PBr5.0.0_rel1168_PL5.2.0.67_A5.0.0.681_Orange_UK.exe
File size: 121.57MB
Note: The Software Platform and Applications version numbers can be found under Options-About screen on the handheld.

Hello,
My advice -- never never never do an OTA OS update...to many problems can ensue. Rather, use this instruction set:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Up date download loan problem

I just recently attempted to up date my software via Blackberry manager and and the download failed. Each time I establish a new connection with BB manager it tries to up date my phone software but fails. How may I cancel the download?

You don't use the code again, you should find ML in the Purchaes pane of the App Store. Also, you should repair the hard drive before trying to download again:
http://pondini.org/OSX/DU6.html

Blackberry manager 4.1

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