Blackberry Media Manager NOT working for Blackberry storm (wont install on computer)

Hello 2months ago I got a Blackberry storm. Its a good phone but I have one problem that would make it much better. When I try installing the desktop manager, everything installs besides the Roxio Media manager. It gives me an error and cancels the installation of Roxio and continues with the other stuff. I really want to transfer Photos and Videos from my phone to my computer and vice-versa. Please tell me what I can do to install the Media Manager to get the device working. I am not using the CD's to install, i downloaded it from the blackberry website. The english version WITH media manager, and I even clicked Custom install and made sure it was planning to install it.
My error is this:
Error 1402.Could not find key:
UNKNOWN/ComCtl3.CoolBar/CLSID
Verify you have sufficient access to the key , or contact your support personelle.
What does that mean I have to do?
Solved!
Go to Solution.

Hi and Welcome to the Forums!
You don't need Roxio nor Media Manager to transfer files to/from your BB. Follow these instructions and be sure to download the version of Desktop Manager that is without either of those...
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...
With that, you'll be able to have 2 additional drive letters on your Windows PC and you can drag-and-drop just like any other drive on your machine. Slick.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

Media Manager not working with new Verizon Curve, Please Help...

Close to returning my new Curve. The Roxio Media Manager will not recognize my Curve at all. I have tried everything, read every post and still nothing. Using version 4.3 of Desktop Manager with Vista Home Premium. Someone please help...
Thanks for any help

Same issue here. Contacted Verizon tech support, they had me reinstall media manager -- which did nothing. They had me try disabling mass media support and the media card support. Neither which worked. After 90minutes on the phone, the tech was contacting their "advanced support department" to get more info. I got fed up and hung up. Maybe they will call me back -- who knows.
The tech said that they might have to contact RIM to get it fixed. I am thinking verizon inadvertantly blocked media transferring -- like they do on all of their other phones. However, VCAST is not available on Blackberry phones for Verizon, so it is a stupid idea if they did it.

Media Manager not working properly after installing update

I have an 8110 and upgraded to desktop ver. 5.0. Since that time, Media Manager does not recognize the 8110 put pictures on computer.
What do I need to do to correct this?
Thanks.
Solved!
Go to Solution.

There is no need in Media Manager.
You can transfer files directly:
http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&message.id=...

Media Manager not working in Windows7

I installed media manager a few months ago................. and it seemed to work OK for a couple of weeks. Now i get a pop up saying Media Manager has stopped working ( checking for a solution ) a problem caused the program to stop working correctly. Windows will close and notify you if a solution is available....(which it never does).............. Why cant you guys fix this **bleep**@ This has happened multiple times before......too amny time for me to count...... i wind up uninstalling and reinstalling with the same outcome??? Come on NOW.

lmun wrote:
I don't think you actually read the post above. I have the exact same problem and have uninstalled/reinstalled on a Windows 7 (64 bit) system. It loads the first screen for a few seconds and then demands to close and posts the following:
Problem Event Name: BEX
Application Name: Verizon Media Manager.exe
Application Version: 9.5.67.0
Application Timestamp: 4e98682f
Fault Module Name: Avance.dll
Fault Module Version: 6.0.19.0
Fault Module Timestamp: 4cc5a04b
Exception Offset: 00041ae6
Exception Code: c0000409
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 1ead
Additional Information 2: 1ead641666d0da3ef93d23ec2c5e4612
Additional Information 3: 7872
Additional Information 4: 78728a79bda53a68145a89f6fb03040f
Is the program actually ready for prime time???
I'm running it on a Windows 7 64-bit system and it works just fine. Have you unistalled it and tried to reinstall it as a full administrator? FYI there is an unistall program in the Verizon start menu folder, but you should also try doing it via the programs and features control panel.

Deleting unused media in Media Manager not working

This is one of those cases where I get really frustrated with Apple...
I've captured some footage from VHS using 'capture now', and the media that was created has a bunch of blank frames at the beginning and end. I'd like to remove the excess media from the clip to save space.
I'm following the directions EXACTLY as shown in the section "Creating Independent Media Files From Subclips After Capturing" from the Final Cut Pro User Manual on page 377 selecting subclips I want to keep and using Media Manager to delete unused media, but my media hasn't gotten any smaller, and the blank frames in the original media are still there if I reconnect it.
Furthermore, I've tried using media manager to copy the referenced media (from a subclip) to a new clip, and it just copies the whole file.
How can I get rid of this excess waste of space!!?

Well, does this footage have timecode? A REEL number? If you captured as NON-CONTROLLED device the footage might not have timecode, and without timecode the Media Manager cannot track exactly what you want to remove...what footage you want set aside and copied as the rest is deleted. This is also the case if you don't have a reel number. You might have 5 clips all with the same starting timecode but no reel number.
Shane

Media Manager not working with Slideshows

I just set up Media Manager and it is running properly on my PC. The problem is when I run the slide show on my TV, I only get about 10-15 pictures in to the slide show and it exits and states "Device Unavailable" Anyone have any ideas?

Is it possible your pc has shut down or gone to a hibernate state?Just an idea,I truly am not an expert!

Browserlab is not working for me, it wont complete the load even though i have high speed internet?

Subject
First time use of browser lab not working.
Problem Description
Ok, so, I'm working on a tutorial page on CS5.5 and I am at the stage of using browserlab to preview it online. I log in and enter my password then it opens my browser and I click on "start using browserlab now" and a load screed appears. It loads for about a minute and then remains "blank", which is in fact the adobe screen with a language bar at the top right, but NO preview pages? also, if I then go into dreamweaver again the browserlab tab reports an error saying "Timed out, failed to connect to BrowserLab"
Steps to Recreate
This issue happens every time, and I have never got it to work.
Windows 7 32-bit operating system.
I am using the main BrowserLab interface as well as testing via Dreamweaver integration (DW version is version 11.5 build 5315)
I dont understand what this next statement means? "What is the URL you're testing against?"
Expected Results
I thought that browserlab would open my page in multiple browsers on one page so i could see if there are any errors for different browser types.
Actual Results
Did not load correctly and gives errors.
Many thanks in advance
Marshall de Meillon

Hi Marshall,
Thanks for the detailed report. Don't worry about your step #4, you didn't get to that point.
From what I can tell, you're opening up BrowserLab in your browser first, then trying to do a preview from Dreamweaver, is that correct? I'd like to try a test where you first test BrowserLab in standalone mode and if that works, then try the BrowserLab integration with Dreamweaver. So please try doing the following steps:
Close Dreamweaver and all of your browser windows.
Leave DW closed, open a single browser window and go to https://browserlab.adobe.com
Log in, and request a screenshot by typing in a URL like http://www.yahoo.com and pressing <Enter>
Does that work for you? Do you get screenshots for that? If not, please describe the steps you followed and what you see
If so, close your browser window and open Dreamweaver. Do not open your browser to BrowserLab
In DW, open the webpage you'd like to view in BrowserLab and press the preview button in the BrowserLab panel as shown in your shot
You may need to log in again, but let me know what happens with that test.
Mark

"Creative Suite 5.5 Design Standard" key not working for Acrobat after re-install

Hi,
I reinstalled the OS on my mac. After that I reinstalled my "Creative Suite 5.5 Design Standard" from the discs. Illustrator etc. working fine, but when I try to enter the serial number when starting Acrobat it says: "This serial number is not valid for this product".
Please help, because I really need Acrobat
Kind regards,
Niels

Hi MrMuji,
Are you still facing this issue?
How did you install Acrobat on your machine? You may also private message: How Do I Send Private Message me you serial number.
Regards,
Ajlan Huda.

[SOLVED] PCManFM file manager not working for me

Hi, i'm having some troubles with PCManFM. Every time i want to open the file manager it just doesn't do anything, no errors and no feedback if i run it from a console. If i create a folder on my desktop and double click on it, file manager will pop up and i'm able to use it as it were no problems, but still when i close that window it won't open otherwise than clicking on the folder on the desktop. Any ideas?. It's a clean install, followed the wiki for lxde and i've been using linux for 10 years now, tried to figure it out but i couldn't. It's not my first time with arch but i took a break for the last 6 months, thanks in advance.
ibfm 0.1.14-2 (lxde)
pcmanfm 0.9.8-2 (lxde)
cat /etc/rc.conf | grep DAEMONS
# DAEMONS
DAEMONS=(syslog-ng dbus hal !network networkmanager dnsmasqd !netfs crond alsa)
cat .xinitrc | grep exec
exec ck-launch-session startlxde
As i said before, there are no error messages.
Update:
I've just found a lead (l think), if i kill pcmanfm process and rerun it the file manager works fine, the way it should, but desktop won't get managed.
Last edited by oTarUX (2011-01-08 10:00:18)

Please report or confirm this on the PCManFM bugtracker: http://sourceforge.net/tracker/?group_i … tid=801864

Wiki's Media Embed not working for videos

I've tried many different Compressor presets for H.264 video and nothing seems to work. When browsing the wiki locally, a video I upload via "Embed Media" works fine. But, that's running local off our Xsan so of course it's fast. When looking at our wiki remotely, after clicking the Play button, the video doesn't even appear. It's just white, no QT player control, nothing. The video files aren't outrageously large, 100-200MB for an hour of video. I've tried making it Hinted Streaming, Fast Start, tons of different things. Even when I do a tiny test video under 1MB the same thing happens so it's not the video size.
I've tried searching for a very long time online and couldn't find any recourses pointing me in the right direction.
Is there specific encoding guidelines or service that needs to be turned on? Thanks.

EDIT: Ignore me. I think I'm figuring it out.
Message was edited by: Nate Orloff

Computer Management not working for 10.4.x clients

I am testing a configuration in which the Macs receive login information from Active Directory. But the computer account preferences are managed by an Xserve running 10.5.2. This works out great for the Leopard clients. However the Tiger machines simply ignore all preferences set in Workgroup Manager.
Does anyone have any ideas as to what I'm doing wrong?
Thanks

bump!
david, i have the exact same problem you mentioned, a 10.5.x server trying to manage 10.4.x clients and not having any effect.... did you manage to sort it out in the end?

Credit Management not working for Third Party Sale

Hi Experts,
We have a scenario of Third party sale where sales order generate purchase requision after saving. Now we have appled static credit check to the customer, at the time of saving sales document it warns credit limit is over same time it doesn't allow to save, displaying incompletion log - " Subsequent function 'Purchase requisition from sales document' not possible due to a credit block".
Pl. suggest us, since it is third party sale no delivery is available, so we cann't apply credit check at the time of delivery also.So what would be the solution.
Kindly help.
Thanks
Prashant Ray

Hi Prashant,
Check in FD32 what is the credit limit and try to do the cahnges there if required.
Also you can relase the SO through VKM3 / 2 /4.This will allow you to releasea nd the save the SO.
Hope it helps
Regards
Rohit.

Movela netflix queue manager not available for download from blackberry app world

I got a message for an upgrade available for this app, every time I try to run the upgrade it gives me "movela netflix queue manager not available for download from blackberry app world" message. I deleted appworld reinstalled it twice have the same issue. I had this problem before with another app when I deleted the app to reinstall it I had to pay for it again. I already contacted the vendor and they said the issue is with appworld. Is there any solution for this

Hello randykico and welcome to the BlackBerry Support Community Forums.
When you purchase an application in BlackBerry App World, you should be able to delete it and reinstall it without having to repurchase it.
When you reinstall App World to refresh your purchases:
Open BlackBerry App World.
Click the Menu key, and then click
My World
Enter in your BlackBerry ID email and password, then click Login
The application list will refresh automatically
For each application that needs to be reinstalled, select it under the Uninstalled section and click
Reinstall.
Let me know how yo make out
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Creative Zen Nano Plus Media Explorer only works for administra

Creative Zen Nano Plus Media Explorer only works for the administrator account; for other users the message "The Zen Nano Plus is not connected. Please connect your Zen Nano Plus to the computer." is displayed, but it *is* connected and works under other programs.
Version is .0.03.
Thanks for any assistance.
Edit: System is XPMessage Edited by zigkill on 0--2006 06:23 AM

RMskater wrote:I think you need to change the permissions to "Everyone".
How exactly do you do this? I checked this out tonight - when I logged onto my PC using my son's Limited User account (XP Home, BTW) I could connect his N200 and see it in Device Manager and Windows Explorer but both Creative pieces of software (CMS and N200 Media Explorer) did not see that it was there!
I tried setting the Run As... properties for the CTMS.exe file to run as one of the Admin user accounts but kept getting an error about being unable to find a specific file (which is in the Media Explorer folder!). When I went back to using the current user the error stopped. Perhaps I need to set the Run As.. options on that file as well?
As we don't use DRM'd music this isn't going to be a problem but it would be good to find out the cause of this once and for all.
I'm going to see if WMP0 has problems as well or if it's just the Creative ap
ps.
PB

Brushes app question: does anyone know how to upload a brushes painting as a video? "Brushes Viewer" is not working for me ;-(

Brushes app question: does anyone know how to upload a brushes painting as a video? "Brushes Viewer" is not working for me.
Thanks! KAR

Hi, Dave.
If you're using the BlackBerry browser, you can't configure anything to bypass the RIM servers. I believe you may do so by using the Opera browser, but I haven't tried it myself so cannot comment with authority.
I hope that clears up the issue for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Blackberry Media Manager NOT working for Blackberry storm (wont install on computer)

Similar Messages

Maybe you are looking for