Blackberry Media Sync 3.0 not loading music libary

I have a Storm 9530 running v5.0.0.328 and the Media Sync is long working.  I am running XP and keep getting differnt problems.
1.  It does not load the music libary.  It just hangs saying "loading music lilbary..."
2.  I want to use it with Windows Media player but when I select it under options and click ok it goes right back to itunes.  Even with keeping it at iTunes it does not load anything.
3. Sometimes I get the message "failled to load media".
4. Sometimes I put it on and it says need to turn on mass storage mode but it's already on.
5. Sometimes it says it does not reconise my devise at all.
6. Sometimes when I try to move it from iTunes to Windows Media Player it just frezzes all together and I need to restart it only to get another one of these errors.
The last version of Media Sync has been crashing for a couple months now and not syncing anything.  I was thinking 3.0 would fix it.  Nothing seems to be working.  Please help.

Hi corbettcj:
It’s difficult to determine exactly what the problem is, but it sounds like some Media Sync data files may have become corrupted.   I’ll give you instructions to clear these files away and hopefully the music libraries will load again.
-          Open Windows Explorer and go to %appdata%\Research In Motion\BlackBerry Media Sync
-          Delete all the files / folders here
Try to launch Media Sync again.  Hopefully this will help your music libraries load properly.
Hopefully the errors with device connection don’t happen too often.  Sometimes Windows will fail to recognize the Blackberry and thus Media Sync also can’t see it.  The solution is usually to unplug/replug or restart the computer.
Let us know what happens.  We can offer more trouble shooting steps if this doesn’t work.
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

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    [40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (J:\).)
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    [30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 15)
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    Hi Icetreay:
    Thanks for reporting this.
    It looks like we make assumptions about where the physical playlists in Windows Media Player are stored on the computer.   They usually reside in a folder like: C:\Users\username\Music\Playlists\test.wpl
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    This issue will be fixed in the next version.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

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      Problem Signature 04:    mscorlib
      Problem Signature 05:    2.0.0.0
      Problem Signature 06:    4a275af7
      Problem Signature 07:    de
      Problem Signature 08:    10
      Problem Signature 09:    System.ArgumentException
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    1033
    I've tried changing the registry entry for photo importation, which did not exist, so I added one (string value), but it still crashes.
    Here's the error log:
    [30000] (13/06 21:0:44):{1} Current Date: 2010/06/13
    [50001] (13/06 21:00:44):{1} (Debug Log Level: 3)
    [50001] (13/06 21:00:44):{1} (Event Log Level: -1)
    [38017] (13/06 21:00:45):{1} (3.0.0.39)
    [38018] (13/06 21:00:45):{1} (0.0.0.0)
    [30004] (13/06 21:00:46):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (13/06 21:00:47):{6} Log Cleaning Started.
    [18005] (13/06 21:00:47):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:00:47):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, Duration: 1288)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:00:47):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:00:47):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:00:47):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:00:47):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, Duration: 450)
    [19036] (13/06 21:00:48):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 517)
    [38050] (13/06 21:00:48):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, Duration: 552)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, Duration: 815)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1119)
    [38050] (13/06 21:00:48):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, Duration: 1339)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, Duration: 298)
    [19046] (13/06 21:01:09):{4} (C:\Users\Paul M. Cohen\AppData\Roaming\Research In Motion\BlackBerry Media Sync\Data\supported_devices.xml Failed SHA1Checksum)
    [18002] (13/06 21:01:09):{3} EXCEPTION: Net.Rim.AutoUpdateLib.Model.UpdateException -- MESSAGE: The remote server returned an error: (404) Not Found. -- STACK: No stack trace available.
    [38016] (13/06 21:01:09):{3}
    [19045] (13/06 21:01:10):{4} EXCEPTION: System.NullReferenceException -- MESSAGE: Object reference not set to an instance of an object. -- STACK:    at Rim.UI.MediaSync.Presenters.DevicePresenter.HandleDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImage(String filename, String checksum){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImages()
    [19045] (13/06 21:01:10):{4} (Error checking for newer device images.)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 1919)
    [38036] (13/06 21:01:29):{8} (30B7FC93: Attached)
    [50002] (13/06 21:01:29):{B} (BlackBerry Connect: Started)
    [38036] (13/06 21:01:34):{B} (30B7FC93: Connected)
    [50002] (13/06 21:01:34):{B} (BlackBerry Connect: Finished)
    [59999] (13/06 21:01:36):{B} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:11:34):{1} (Debug Log Level: 3)
    [50001] (13/06 21:11:34):{1} (Event Log Level: -1)
    [38017] (13/06 21:11:35):{1} (3.0.0.39)
    [38018] (13/06 21:11:35):{1} (0.0.0.0)
    [30004] (13/06 21:11:36):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:11:37):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:11:37):{6} Log Cleaning Started.
    [18005] (13/06 21:11:37):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, Duration: 1245)
    [30004] (13/06 21:11:37):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, Duration: 16)
    [30004] (13/06 21:11:37):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{4} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (13/06 21:11:37):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:11:37):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [38050] (13/06 21:11:37):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, Duration: 715)
    [19036] (13/06 21:11:38):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 807)
    [38050] (13/06 21:11:38):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, Duration: 892)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, Duration: 1045)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1208)
    [38050] (13/06 21:11:38):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, Duration: 1423)
    [38036] (13/06 21:11:40):{9} (30B7FC93: Connected)
    [50002] (13/06 21:11:40):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:11:41):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:15:12):{1} (Debug Log Level: 3)
    [50001] (13/06 21:15:12):{1} (Event Log Level: -1)
    [38017] (13/06 21:15:13):{1} (3.0.0.39)
    [38018] (13/06 21:15:13):{1} (0.0.0.0)
    [30004] (13/06 21:15:14):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:15:14):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:15:14):{6} Log Cleaning Started.
    [18005] (13/06 21:15:15):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, Duration: 1233)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, Duration: 18)
    [30004] (13/06 21:15:15):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:15:15):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:15:15):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, Duration: 424)
    [19036] (13/06 21:15:15):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 471)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, Duration: 499)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, Duration: 726)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 863)
    [38050] (13/06 21:15:16):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, Duration: 1057)
    [38036] (13/06 21:15:16):{9} (30B7FC93: Connected)
    [50002] (13/06 21:15:16):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:15:17):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:16:27):{1} (Debug Log Level: 3)
    [50001] (13/06 21:16:27):{1} (Event Log Level: -1)
    [38017] (13/06 21:16:28):{1} (3.0.0.39)
    [38018] (13/06 21:16:28):{1} (0.0.0.0)
    [30004] (13/06 21:16:28):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:16:29):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:16:29):{6} Log Cleaning Started.
    [18005] (13/06 21:16:30):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, Duration: 1285)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:16:30):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:16:30):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:16:30):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, Duration: 444)
    [19036] (13/06 21:16:30):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 515)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, Duration: 553)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, Duration: 799)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 944)
    [38050] (13/06 21:16:31):{3} (LoadDataSource: Finished)
    [38036] (13/06 21:16:31):{9} (30B7FC93: Connected)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, Duration: 1101)
    [50002] (13/06 21:16:31):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:16:31):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    Any ideas?
    Best,
    Paul

    Hi Paul:
    Thanks for reporting this issue.  We’re looking into it.
    I think removing the MediaSync files from your device will help solve this issue. 
    Be warned, after  you do this, MediaSync won’t remember any of your previous selections.
    Connect your phone and enable USB Massstorage
    In Windows Explorer, find the drive you’ve been using with MediaSync
    The path will be something like J:\home\user\system\Media Sync 
    Delete all the files here.
    Go to %appdata%\Research In Motion\BlackBerry Media Sync
    Delete all the files here.
    Try using MediaSync again.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • Blackberry media sync stopped working

    Description:
      Stopped working
    Problem signature:
      Problem Event Name:                        CLR20r3
      Problem Signature 01:                       blackberry media sync.exe
      Problem Signature 02:                       3.0.0.36
      Problem Signature 03:                       4b2ab1b7
      Problem Signature 04:                       mscorlib
      Problem Signature 05:                       2.0.0.0
      Problem Signature 06:                       4a275af7
      Problem Signature 07:                       344b
      Problem Signature 08:                       15a
      Problem Signature 09:                       System.UnauthorizedAccess
      OS Version:                                          6.1.7600.2.0.0.256.1
      Locale ID:                                             1033
    Solved!
    Go to Solution.

    [30000] (23/06 0:0:43):{1} Current Date: 2010/06/23
    [50001] (23/06 0:00:43):{1} (Debug Log Level: 3)
    [50001] (23/06 0:00:43):{1} (Event Log Level: -1)
    [38017] (23/06 0:00:48):{1} (3.0.0.39)
    [38018] (23/06 0:00:48):{1} (0.0.0.0)
    [30004] (23/06 0:00:52):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:00:54):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:00:54):{5} Log Cleaning Started.
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:00:56):{7} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{7} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:00:56):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{7} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, Duration: 4128)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, Duration: 33)
    [30004] (23/06 0:00:56):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{3} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:00:56):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, Duration: 296)
    [19036] (23/06 0:00:56):{7} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 914)
    [38050] (23/06 0:00:57):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, Duration: 962)
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, Duration: 2480)
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2929)
    [38050] (23/06 0:00:59):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, Duration: 6757)
    [38036] (23/06 0:01:06):{9} (310AEB02: Connected)
    [50002] (23/06 0:01:06):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, Duration: 330)
    [38050] (23/06 0:01:07):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:01:07):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:07):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, Duration: 461)
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 483)
    [38050] (23/06 0:01:08):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:01:08):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:01:17):{1} (Debug Log Level: 3)
    [50001] (23/06 0:01:17):{1} (Event Log Level: -1)
    [38017] (23/06 0:01:22):{1} (3.0.0.39)
    [38018] (23/06 0:01:22):{1} (0.0.0.0)
    [30004] (23/06 0:01:26):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:01:29):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:01:29):{5} Log Cleaning Started.
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, Duration: 4496)
    [30004] (23/06 0:01:30):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:01:30):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, Duration: 34)
    [30004] (23/06 0:01:30):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:01:30):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, Duration: 300)
    [19036] (23/06 0:01:31):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 795)
    [38050] (23/06 0:01:31):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, Duration: 843)
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, Duration: 2912)
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 3508)
    [38050] (23/06 0:01:34):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, Duration: 8654)
    [38036] (23/06 0:01:43):{9} (310AEB02: Connected)
    [50002] (23/06 0:01:44):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, Duration: 310)
    [38050] (23/06 0:01:45):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:01:45):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:45):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, Duration: 286)
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 461)
    [38050] (23/06 0:01:46):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:01:46):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [30004] (23/06 0:01:46):{7} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:49):{3} (TASK: Execute_Sync_Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:51):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:55):{E} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38052] (23/06 0:01:57):{3} (Autofill: False)
    [38052] (23/06 0:01:57):{3} (SelectectedMusicFits: True)
    [39008] (23/06 0:01:57):{3} (Available Space: 1082998784)
    [50001] (23/06 0:04:58):{1} (Debug Log Level: 3)
    [50001] (23/06 0:04:58):{1} (Event Log Level: -1)
    [38017] (23/06 0:05:00):{1} (3.0.0.39)
    [38018] (23/06 0:05:00):{1} (0.0.0.0)
    [30004] (23/06 0:05:01):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:05:03):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:05:03):{5} Log Cleaning Started.
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, Duration: 2797)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, Duration: 134)
    [30004] (23/06 0:05:04):{9} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{9} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:05:04):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{9} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{9} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, Duration: 217)
    [19036] (23/06 0:05:04):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 402)
    [38050] (23/06 0:05:04):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, Duration: 472)
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, Duration: 1838)
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2155)
    [38050] (23/06 0:05:06):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, Duration: 3086)
    [38036] (23/06 0:05:12):{8} (310AEB02: Connected)
    [50002] (23/06 0:05:12):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, Duration: 184)
    [38050] (23/06 0:05:15):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:15):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, Duration: 56)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 59)
    [38050] (23/06 0:05:15):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:05:15):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:05:48):{1} (Debug Log Level: 3)
    [50001] (23/06 0:05:48):{1} (Event Log Level: -1)
    [38017] (23/06 0:05:50):{1} (3.0.0.39)
    [38018] (23/06 0:05:50):{1} (0.0.0.0)
    [30004] (23/06 0:05:52):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:05:54):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:05:54):{5} Log Cleaning Started.
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, Duration: 2868)
    [30004] (23/06 0:05:54):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:05:54):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, Duration: 33)
    [30004] (23/06 0:05:54):{9} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{9} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:05:54):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{9} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, Duration: 326)
    [19036] (23/06 0:05:55):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 750)
    [38050] (23/06 0:05:55):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, Duration: 796)
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, Duration: 2004)
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2237)
    [38050] (23/06 0:05:57):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, Duration: 2738)
    [38036] (23/06 0:06:01):{8} (310AEB02: Connected)
    [50002] (23/06 0:06:01):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:06:03):{9} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, Duration: 420)
    [38050] (23/06 0:06:04):{C} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:04):{C} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, Duration: 54)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 59)
    [38050] (23/06 0:06:04):{C} (LoadDataSource: Finished)
    [59999] (23/06 0:06:04):{C} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:06:17):{1} (Debug Log Level: 3)
    [50001] (23/06 0:06:17):{1} (Event Log Level: -1)
    [38017] (23/06 0:06:20):{1} (3.0.0.39)
    [38018] (23/06 0:06:20):{1} (0.0.0.0)
    [30004] (23/06 0:06:21):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, Duration: 2651)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, Duration: 36)
    [30004] (23/06 0:06:24):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:06:24):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, Duration: 98)
    [50002] (23/06 0:06:24):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:06:24):{5} Log Cleaning Started.
    [30004] (23/06 0:06:24):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [19036] (23/06 0:06:24):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 580)
    [38050] (23/06 0:06:24):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, Duration: 630)
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, Duration: 2097)
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2579)
    [38050] (23/06 0:06:27):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, Duration: 3094)
    [38036] (23/06 0:06:31):{9} (310AEB02: Connected)
    [50002] (23/06 0:06:31):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, Duration: 314)
    [38050] (23/06 0:06:34):{C} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:34):{C} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, Duration: 53)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 57)
    [38050] (23/06 0:06:34):{C} (LoadDataSource: Finished)
    [59999] (23/06 0:06:34):{C} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:07:34):{1} (Debug Log Level: 3)
    [50001] (23/06 0:07:34):{1} (Event Log Level: -1)
    [38017] (23/06 0:07:36):{1} (3.0.0.39)
    [38018] (23/06 0:07:36):{1} (0.0.0.0)
    [30004] (23/06 0:07:37):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:07:40):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:07:40):{5} Log Cleaning Started.
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:07:40):{9} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{9} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:07:40):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{9} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, Duration: 2931)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, Duration: 38)
    [30004] (23/06 0:07:40):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{3} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:07:40):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, Duration: 270)
    [19036] (23/06 0:07:41):{9} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 507)
    [38050] (23/06 0:07:41):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, Duration: 556)
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, Duration: 2119)
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2472)
    [38050] (23/06 0:07:43):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, Duration: 3249)
    [38036] (23/06 0:07:56):{8} (310AEB02: Connected)
    [50002] (23/06 0:07:57):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:07:59):{9} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:59):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:08:00):{D} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:08:00):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:08:00):{D} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, Duration: 56)
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 492)
    [38050] (23/06 0:08:01):{D} (LoadDataSource: Finished)
    [59999] (23/06 0:08:01):{D} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:24:39):{1} (Debug Log Level: 3)
    [50001] (23/06 0:24:39):{1} (Event Log Level: -1)
    [38017] (23/06 0:24:41):{1} (3.0.0.39)
    [38018] (23/06 0:24:41):{1} (0.0.0.0)
    [30004] (23/06 0:24:42):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, Duration: 2659)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, Duration: 32)
    [30004] (23/06 0:24:45):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:24:45):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [38050] (23/06 0:24:45):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, Duration: 204)
    [19036] (23/06 0:24:45):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 384)
    [38050] (23/06 0:24:45):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, Duration: 536)
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, Duration: 1557)
    [50002] (23/06 0:24:47):{B} (BlackBerry Connect: Started)
    [37001] (23/06 0:24:47):{5} Log Cleaning Started.
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 3233)
    [38050] (23/06 0:24:48):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, Duration: 3766)
    [38036] (23/06 0:24:54):{B} (310AEB02: Connected)
    [50002] (23/06 0:24:54):{B} (BlackBerry Connect: Finished)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, Duration: 465)
    [38050] (23/06 0:24:57):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:57):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, Duration: 49)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 53)
    [38050] (23/06 0:24:57):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:24:58):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 6:58:33):{1} (Debug Log Level: 3)
    [50001] (23/06 6:58:33):{1} (Event Log Level: -1)
    [38017] (23/06 6:58:41):{1} (3.0.0.39)
    [38018] (23/06 6:58:41):{1} (0.0.0.0)
    [30004] (23/06 6:58:44):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (23/06 6:58:50):{5} Log Cleaning Started.
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, Duration: 7902)
    [30004] (23/06 6:58:51):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:51):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 6:58:52):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, Duration: 69)
    [30004] (23/06 6:58:52):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 6:58:52):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, Duration: 853)
    [19036] (23/06 6:58:53):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1172)
    [38050] (23/06 6:58:53):{3} (LoadDataSource: Finished)
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, Duration: 1241)
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, Duration: 1999)
    [38034] (23/06 6:58:57):{1} (3.0.0.39)
    [38017] (23/06 6:58:57):{1} (3.0.0.39)
    [38035] (23/06 6:58:57):{1} (Version does not require an update, or no update available.)
    [38016] (23/06 6:58:57):{1}
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 7127)
    [38050] (23/06 6:58:59):{7} (LoadDataSource: Finished)
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, Duration: 9407)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, Duration: 6)
    [38034] (23/06 6:59:05):{3} (3.0.0.39)
    [38017] (23/06 6:59:05):{3} (3.0.0.39)
    [38035] (23/06 6:59:05):{3} (Version does not require an update, or no update available.)
    [38016] (23/06 6:59:05):{3}
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, Duration: 691)
    [38036] (23/06 7:02:29):{8} (310AEB02: Attached)
    [50002] (23/06 7:02:29):{B} (BlackBerry Connect: Started)
    [38036] (23/06 7:02:39):{B} (310AEB02: Connected)
    [50002] (23/06 7:02:40):{B} (BlackBerry Connect: Finished)
    [30004] (23/06 7:02:46):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 7:02:46):{D} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 7:02:46):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 7:02:46):{D} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 7:02:46):{D} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 7:02:47):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 7:02:47):{3} (TASK: Reload picture des

  • BlackBerry Media Sync for MAC

    BlackBerry Media Sync – Tuned Up
    Your Music on Your BlackBerry Smartphone. It’s That Simple.
    Sync your desktop iTunes® music files with your BlackBerry® smartphone.
    BlackBerry® Media Sync makes getting more from your music quick and
    easy!1,2,3,4 Want a specific playlist for the gym? With just a few
    simple clicks, you can choose the playlists you want from your collection.
    Or, if you just need a mix of tunes to get you through the day, songs can be
    randomly chosen from your collection. And, to make sure you’ve always got enough
    free memory on your BlackBerry smartphone, BlackBerry Media Sync lets you set a
    limit as to how much—or how little—of your music to sync.
    Mac Requirements:
    Approximately 20 MB available hard drive capacity
    Mac OS X version 10.5.5 or higher are compatible with iTunes version 7.7.0
    or higher
    iTunes Requirements (Mac):
    iTunes version 7.7.0 or higher (Mac OS X version 10.5.5 or higher)
    Your BlackBerry smartphone:
    A supported BlackBerry smartphone:
    BlackBerry® Storm™ 9530 smartphone
    BlackBerry® Bold™ 9000 smartphone
    BlackBerry® Pearl™ Flip 8200 Series smartphones
    BlackBerry® Pearl™ 8100 Series smartphones
    BlackBerry® Curve™ 8900 smartphone
    BlackBerry® Curve™ 8300 Series smartphones
    BlackBerry® 8800 Series smartphones
    Supported file formats:
    Audio Files contained in iTunes that are supported by BlackBerry smartphones
    Only files with either wav, mp3, aac, m4a extensions
    Playlists containing photos, videos or any unsupported audio file will not
    be synchronized with the BlackBerry smartphone
    Files that are not compatible with the BlackBerry media player or protected
    files controlled by digital rights management technologies cannot be copied.
    Note: For BlackBerry Media Sync to work the BlackBerry smartphone must be
    connected to the computer via a USB cable.
    Learn More
    View a demo of BlackBerry Media Sync
    Getting Started and Support
    Download BlackBerry Media Sync
    Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
    Do you have questions about your BlackBerry smartphone?
    Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers! 

    There are two things that should really be put forward in this post.
    First, this is not a final candidate of Media Sync, but a "Preview Version". In other words, I'm assuming it's Beta.
    Second, the following cannot be stated clearly enough: "After installing the Preview Version of BlackBerry® Media Sync, other software previously used to synchronize data with your Mac®, such as PocketMac® for BlackBerry® devices or Missing Sync, will no longer be able to connect to your device and will not work until BlackBerry® Media Sync is uninstalled."
    I like Media Sync. It works with my Bold and I can import my iTunes playlists. What I don't understand is why it would, by its installation, nullify other applications like PocketMac which are just as important (if not much, much more). What's the point if installing one cancels-out the other? Is this being corrected? What is BlackBerry/RIM's development timeline on this software (ie. when can we expect a finished version which works with other applications)?

  • I have a slideshow I made in iPhoto and it is showing in iTunes movies but when I select it and click 'sync' it does not load into my phone. I have made sure it is a mobile version of the slideshow

    I have a slideshow I made in iPhoto and it is showing in iTunes movies but when I select it and click 'sync' it does not load into my phone. I have made sure it is a mobile version of the slideshow. How do I load it onto my phone? Or also, how do I play it from iPhoto or iTunes through Apple TV

    Was the iPod setup via iTunes on this computer?
    Setup via wifi?
    Was the iPod previous synced to another iTunes library/computer?
    Have you successfully synced from this iTunes library/computer before?
    Do the songs play in iTunes?           
    Do you have the right boxes checked to sync?
    iTunes: Syncing media content to iOS devices and iPod        
    Try syncing using the manual method                 

  • Blackberry Media Sync

    Some songs from my play list in Itunes will not sync into my Blackberry Curve, they are purchased songs. When I look at the song in the Media Sync play list there is a small lock on it. How do I remove lock so I can transfer the song? 

    Hi,
    You have some songs that have Digital Rights Management protection.
    Read the attached article.
     "Files that are not compatible with the BlackBerry smartphone media
    application or files controlled by DRM technologies cannot be copied."
    KB15645 How to install, synchronize, and update BlackBerry Media Sync.
     Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Blackberry Media Sync and Windows 7 Beta

    I recently downloaded the new Windows 7 Beta from Microsoft and set my computer up as a dual boot system (along side Vista) just to check it out and experiment. One of the issues i've noticed is that some installation programs do not recognize Windows 7 as a supported OS (no surprise here since it is just a Beta) even though it is more or less, Vista. One of these installation programs is the installer for Blackberry Media Sync. Was just wondering if anyone might have information on how to get around this, or, if RIM is working on updates to support the new OS. I know this is more an issue with Windows than it is with RIM, but it would be nice if RIM included the OS as an option. Thanks for your time, cheers to all.

    OK guys I am not a geek I have no idea how to do this stuff.  But it is Jan 2011 and I could not get my new laptop to recognize the Blackberry Curve 9700 so I could sync it up.   What I did to solve this is I synced up the device with my old desktop, which I had not done in over 6 months after I had a hard drive crash on a laptop.  Whatever happened, the device ended up with  a bunch of new software on it and when I put it on the new laptop it synced up just fine.  I don't know if this will help anybody but I hope so.  

  • BlackBerry Media Sync Failed to connect to your BlackBerry device

    I am trying to successfully sync my blackberry bold 9000 with itunes via the BB media sync program. I have successfully installed desktop manager and can sync contacts, email, add applications and can sync via Roxio media manager (painfully though). However when I open BB Media Sync I get an error Msg saying 'Blackberry Media Sync Failed to connect to your blackberry device - Retry or Cancel' It displays the device PIN in the window but still says please conect a blackberry device. I have mass storage mode turned on, media card support, USB drivers installed and have checked the media card is inserted correctly. When I try to find my blackberry in 'My Computer' it does not appear to be there either. What am I doing wrong?? Please help

    Hi....
    read this post and see if that works for you...
    http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=1614&query.id=19721#M...
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

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