Blackberry Media Sync and Windows 7 Beta

I recently downloaded the new Windows 7 Beta from Microsoft and set my computer up as a dual boot system (along side Vista) just to check it out and experiment. One of the issues i've noticed is that some installation programs do not recognize Windows 7 as a supported OS (no surprise here since it is just a Beta) even though it is more or less, Vista. One of these installation programs is the installer for Blackberry Media Sync. Was just wondering if anyone might have information on how to get around this, or, if RIM is working on updates to support the new OS. I know this is more an issue with Windows than it is with RIM, but it would be nice if RIM included the OS as an option. Thanks for your time, cheers to all.

OK guys I am not a geek I have no idea how to do this stuff.  But it is Jan 2011 and I could not get my new laptop to recognize the Blackberry Curve 9700 so I could sync it up.   What I did to solve this is I synced up the device with my old desktop, which I had not done in over 6 months after I had a hard drive crash on a laptop.  Whatever happened, the device ended up with  a bunch of new software on it and when I put it on the new laptop it synced up just fine.  I don't know if this will help anybody but I hope so.  

Similar Messages

  • Media Sync and Windows 2000

    Hello,
    I'm using for few days a BlackBerry Curve 8900 with a PC under Windows 2000.
    Did anybody kept the installation package for Media Sync V2, which seems to be compatible with Windows 2000 ?
    Only the V3 is available on the BlackBerry site.
    Thanks !

    MMedland wrote:
    Hello,
       Apparently windows 7 and media sync do not currently work together. What I mean by this is that when installing Blackberry Media Sync I receive a message explaining to me that "an unsupported operating system was detected. The following operating systems are supported: Windows XP Service Pack 2 and Windows Vista." After this, the installation explains that it will now exit without setting up. Is there something that I can do to get around this. I mean obviously I can just remove the SD Card and insert it into my laptop that way to make change but I would much rather be able to make changes to my media through the Desktop Manager.
    Thanks for any help in advance.
    Hi and welcome to the forums!
    You can use a PC to transfer info between the PC and the media card.
    Basically you will attach the USB to the BB and the PC. Don't use desktop
    manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
    Then you can "drag and drop" files to the BB.
    Use the following settings in the memory option of the Storm:
    Media card support ON
    Encryption mode NONE
    Media transfer protocol ON (Storm and Bold only)
    Mass storage support ON
    Auto enable Mass storage support when connected ON
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Media Sync and windows 7

    Hello,
       Apparently windows 7 and media sync do not currently work together. What I mean by this is that when installing Blackberry Media Sync I receive a message explaining to me that "an unsupported operating system was detected. The following operating systems are supported: Windows XP Service Pack 2 and Windows Vista." After this, the installation explains that it will now exit without setting up. Is there something that I can do to get around this. I mean obviously I can just remove the SD Card and insert it into my laptop that way to make change but I would much rather be able to make changes to my media through the Desktop Manager.
    Thanks for any help in advance.

    MMedland wrote:
    Hello,
       Apparently windows 7 and media sync do not currently work together. What I mean by this is that when installing Blackberry Media Sync I receive a message explaining to me that "an unsupported operating system was detected. The following operating systems are supported: Windows XP Service Pack 2 and Windows Vista." After this, the installation explains that it will now exit without setting up. Is there something that I can do to get around this. I mean obviously I can just remove the SD Card and insert it into my laptop that way to make change but I would much rather be able to make changes to my media through the Desktop Manager.
    Thanks for any help in advance.
    Hi and welcome to the forums!
    You can use a PC to transfer info between the PC and the media card.
    Basically you will attach the USB to the BB and the PC. Don't use desktop
    manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
    Then you can "drag and drop" files to the BB.
    Use the following settings in the memory option of the Storm:
    Media card support ON
    Encryption mode NONE
    Media transfer protocol ON (Storm and Bold only)
    Mass storage support ON
    Auto enable Mass storage support when connected ON
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Blackberry Media Sync causes Windows "Blue Screen of Death"

    I recently suffered a very inconvenient (and costly) "Blue Screen of Death" just after  disconnecting my Pearl 8110 (using Media Sync. I run Windows XP).
    I was wondering whether the Blackberry hardware or software had in some way caused this - and whether I should be concerned about using Media Sync in the future.
    Any thoughts?

    Who knows? It is possible. There are a couple of threads on here about this (although not Media Sync, just DTM). Check out this thread: http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Upgrade-of-Desktop-software-resul...
    They mention they found a fix for the problem they were seeing on XP (SP2, not SP3).
    I consistently get a system crash immediately on plugging in my BB. I am running 64-bit Vista SP2. I haven't found a solution, yet. And, I have a RAID drive, and have to suffer through a several hour image rebuild after the crash, so I understand "costly." At least I can still use the machine while it rebuilds.

  • 8520 media sync and windows 7 issues

    I have a 16GB microSD card in my 8520. When I try to sync music via itunes playlists and the BB Desktop manager, evry few minutes (or less!) a box pops up from Windows 7 asking if I want to scan and repair the F drive (SD card in the BB), or continue without scanning. Whichever option I choose it seems to come back after a few minutes again, and every time it does it interrupts the sync process and I have to start again. Any ideas?
    ta 
    dq

    thanx for your reply. The card is FAT32, and files transfer with no problems if I just drag and drop on Windows Explorer, even when the card is still physically inside the phone. just did 4GB of music folders to check. It seems to be an issue with the Desktop software "losing touch" with the MC during transfers. Is it possible just to copy the m3u playlist over and the BB will pick it up?
    ta again
    dq

  • BlackBerry Media Sync 2.0 Now Available

    BlackBerry® Media Sync 2.0
    Product Overview
    BlackBerry Media Sync 2.0 is the latest version of BlackBerry Media Sync and is available for download via www.blackberry.com/mediasync and through BlackBerry Desktop Manager as of today!
    Your
    music on your BlackBerry Smartphone. It’s That Simple. Sync your
    desktop iTunes® or Windows Media Player music files with your
    BlackBerry® smartphone. BlackBerry® Media Sync makes getting more from
    your music quick and easy! Want a specific playlist for the gym? With
    just a few simple clicks, you can choose the playlists you want from
    your collection.
    Or,
    if you just need a mix of tunes to get you through the day, songs can
    be randomly chosen from your collection. And, to make sure you’ve
    always got enough free memory on your BlackBerry smartphone, BlackBerry
    Media Sync lets you set a limit as to how much—or how little—of your
    music to sync.
    Download Media Sync 2.0 Now!
    Supported Software
    iTunes 7.2 and later are the only versions of iTunes that are supported.
    Windows Media Player 10 and later on the following operating systems are supported:
    Windows XP with Service Pack 2 or later for both the 32-bit and 64-bit editions
    Windows Vista
    Features
    Support for Windows Media Player
    Support for Windows XP 64-bit
    Support to synchronize iTunes content and Windows Media Player content in separate libraries
    Improved detection of supported file types and formats
    Enhanced album art support
    New language support for:
    Japanese
    Traditional Chinese
    Korean
    Czech
    Hungarian
    European Portuguese
    Russian
    Dutch
    Indonesian
    Frequently Asked Questions
    BlackBerry Media Sync 2.0 for Windows displays a blank screen when launched
    How to switch between iTunes and Windows Media Player for BlackBerry Media Sync
    BlackBerry Media Sync 2.0 Terminates Unexpectedly
    New Features in BlackBerry Media Sync 2.0
    Do you have questions about your BlackBerry smartphone?
    Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

    Just so everyone knows, this does not apply to the Mac version.
    Gambit - why are you posting this here? After going through the hoops it plainly says on the download page that it's the same "Preview Version" as was released in December.
    It's misleading to post news of Media Sync 2.0 here when Mac-BlackBerry users haven't even been provided with a stable version of Media Sync 1.0 !
    "We hope you enjoy this software and look forward to making a full release available to you in the future"
    Sure...

  • Blackberry Media sync crashes after updating in Windows Vista

    Hi, I installed Desktop Manager v4.6. in Windows Vista Business edition. When I try to use the Media Manager, it tells me that the Blackberry Media Sync is not installed and it prompts me if I want to install it. After it downloads and attempts to install the Media Sync, it crashes, it says "Blackberry Desktop manager has stopped working" and you can only Close the program or check online for solutions (which they don't give you any). Any ideas why this happens?
    Solved!
    Go to Solution.

    Personally, I don't use Media Manager. Don't like it.
    You can enable Mass Storage on your Media Card and drag and drop files to and from the Media Card quite easily.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BlackBerry Media Sync has encountered a problem and needs to close

    I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close.  We are sorry for the inconvenience."
    I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
    System Specs:
    BlackBerry Media Sync 2.0.0.27
    BlackBerry Desktop Software 5.0 
    BlackBerry Curve 8310 (v4.5.0.110)
    -8 GB Kingston MicroSDHC
    iTunes 8.2.1.6
    Windows XP SP2
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    BlackBerry Media Sync 2.0 terminates unexpectedly
    The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Blacberry Bold and Blackberry Media Sync

    I have been trying to use Blackberry Media Sync to sync my playlists with my bb. My bb desktop manager 4.6.0.13 is working fine, recognizes my device,etc. When I try to use Media Sync I get an error message ' Blackberry Media Sync failed to connect to your device. I have uninstalled and reinstalled software, upgraded my handhelds software to the latest version, media card support is on, mass storage mode support is on. i have att and their tech division cant solve my prob. please help

    OK guys I am not a geek I have no idea how to do this stuff.  But it is Jan 2011 and I could not get my new laptop to recognize the Blackberry Curve 9700 so I could sync it up.   What I did to solve this is I synced up the device with my old desktop, which I had not done in over 6 months after I had a hard drive crash on a laptop.  Whatever happened, the device ended up with  a bunch of new software on it and when I put it on the new laptop it synced up just fine.  I don't know if this will help anybody but I hope so.  

  • 8120 Media Sync - "Your device is not recognized by Blackberry Media Sync"

    I got a new (refurbished from ebay) Pearl 8120.  I just downloaded the newest Desktop Manager and Media Sync software.  The Desktop Manager  works fine with the Pearl.  The 8GB microSDHC card was formatted and has worked fine in the phone so far.  However, when I try to use the Media Sync software, I get this error:
    "Your device is not recognized by Blackberry Media Sync.  Please check that
    (1) a memory card is installed correctly in your Blackberry device
    (2) mass storage mode is turned on for your blackberry device."
    I have checked both these things.  I have tried running the program in XP compatibility mode and as administrator.  Also, my computer doesn't recognize the phone as a mass storage device (is it supposed to?).  I can always use my card reader to put files on my card, but I'd like to be able to use the Media Sync software.
    My OS is version 4.5.0.124
    edit: Now it sometimes tells me "You need to turn on mass storage mode from the connected Blackberry Device and click Retry.  This may require you to reconnect your device."
    In my settings I have Mass Storage Mode Support: On.  Auto Enable Mass Storage Mode When Connected: Yes.
    I've reconnected the device and everything.  I've reloaded the card and restarted the phone.  Media Sync still gives me errors and Windows still doesn't see the phone as a mass storage device.

    Hi, a simple solution is to take out humbly your previous phone from the closet (or thrashbin), put the microSD card into it and connect it to PC again. And you thought you would never use it again once you have that "awesome" Blackberry... :-)
    I did this with my Nokia 6120. Also works with any standard microSD reader.

  • Media Sync Error - Windows XP

    I have a Storm 9530 and am running Desktop Manager to V4.7  and Blackberry Media Sync V2.0.0.20 on Windows XP. I am trying to get Media Sync to work, but I get an error each time I goto to start it up.
    "Blackberry Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience.  If you are in the middle of something, the information you were working on might be lost"
    I have included the event log in an effort to give as much info as I can to find a fix. Thank you in advance for all your help.
    Event Type: Error
    Event Source: .NET Runtime 2.0 Error Reporting
    Event Category: None
    Event ID: 5000
    Date:  4/1/2009
    Time:  8:06:37 PM
    User:  N/A
    Computer: PC5084
    Description:
    EventType clr20r3, P1 blackberry music sync.exe, P2 2.0.0.19, P3 49bac5bc, P4 rim.media.source, P5 2.0.0.19, P6 49bac5b2, P7 1d6, P8 20, P9 pszqoadhx1u5zahbhohghldgiy4qixhx, P10 NIL.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 63 00 6c 00 72 00 32 00   c.l.r.2.
    0008: 30 00 72 00 33 00 2c 00   0.r.3.,.
    0010: 20 00 62 00 6c 00 61 00    .b.l.a.
    0018: 63 00 6b 00 62 00 65 00   c.k.b.e.
    0020: 72 00 72 00 79 00 20 00   r.r.y. .
    0028: 6d 00 75 00 73 00 69 00   m.u.s.i.
    0030: 63 00 20 00 73 00 79 00   c. .s.y.
    0038: 6e 00 63 00 2e 00 65 00   n.c...e.
    0040: 78 00 65 00 2c 00 20 00   x.e.,. .
    0048: 32 00 2e 00 30 00 2e 00   2...0...
    0050: 30 00 2e 00 31 00 39 00   0...1.9.
    0058: 2c 00 20 00 34 00 39 00   ,. .4.9.
    0060: 62 00 61 00 63 00 35 00   b.a.c.5.
    0068: 62 00 63 00 2c 00 20 00   b.c.,. .
    0070: 72 00 69 00 6d 00 2e 00   r.i.m...
    0078: 6d 00 65 00 64 00 69 00   m.e.d.i.
    0080: 61 00 2e 00 73 00 6f 00   a...s.o.
    0088: 75 00 72 00 63 00 65 00   u.r.c.e.
    0090: 2c 00 20 00 32 00 2e 00   ,. .2...
    0098: 30 00 2e 00 30 00 2e 00   0...0...
    00a0: 31 00 39 00 2c 00 20 00   1.9.,. .
    00a8: 34 00 39 00 62 00 61 00   4.9.b.a.
    00b0: 63 00 35 00 62 00 32 00   c.5.b.2.
    00b8: 2c 00 20 00 31 00 64 00   ,. .1.d.
    00c0: 36 00 2c 00 20 00 32 00   6.,. .2.
    00c8: 30 00 2c 00 20 00 70 00   0.,. .p.
    00d0: 73 00 7a 00 71 00 6f 00   s.z.q.o.
    00d8: 61 00 64 00 68 00 78 00   a.d.h.x.
    00e0: 31 00 75 00 35 00 7a 00   1.u.5.z.
    00e8: 61 00 68 00 62 00 68 00   a.h.b.h.
    00f0: 6f 00 68 00 67 00 68 00   o.h.g.h.
    00f8: 6c 00 64 00 67 00 69 00   l.d.g.i.
    0100: 79 00 34 00 71 00 69 00   y.4.q.i.
    0108: 78 00 68 00 78 00 20 00   x.h.x. .
    0110: 4e 00 49 00 4c 00 0d 00   N.I.L...
    0118: 0a 00                     ..     
    Solved!
    Go to Solution.

    Hi kurzone:
    It looks like Windows Media Player isn’t properly registered. 
    Go to ‘start’ -> ‘run’ and run the command: regsvr32 wmp.dll
    Let us know if this solves the problem!
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • BlackBerry Media Sync Crashes

    I've been having many problems with BB Media Sync (the most recent version from the BB website).  After the program loaded, I would connect my BB and it would immediately crash and give me an error message.  Two weeks ago, I reinstalled Windows 7 and I installed BB Media Sync along with the desktop applications.  I'm still having this problem:
      Problem Event Name:    CLR20r3
      Problem Signature 01:    blackberry media sync.exe
      Problem Signature 02:    3.0.0.36
      Problem Signature 03:    4b2ab1b7
      Problem Signature 04:    mscorlib
      Problem Signature 05:    2.0.0.0
      Problem Signature 06:    4a275af7
      Problem Signature 07:    de
      Problem Signature 08:    10
      Problem Signature 09:    System.ArgumentException
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    1033
    I've tried changing the registry entry for photo importation, which did not exist, so I added one (string value), but it still crashes.
    Here's the error log:
    [30000] (13/06 21:0:44):{1} Current Date: 2010/06/13
    [50001] (13/06 21:00:44):{1} (Debug Log Level: 3)
    [50001] (13/06 21:00:44):{1} (Event Log Level: -1)
    [38017] (13/06 21:00:45):{1} (3.0.0.39)
    [38018] (13/06 21:00:45):{1} (0.0.0.0)
    [30004] (13/06 21:00:46):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (13/06 21:00:47):{6} Log Cleaning Started.
    [18005] (13/06 21:00:47):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:00:47):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, Duration: 1288)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:00:47):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:00:47):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:00:47):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:00:47):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, Duration: 450)
    [19036] (13/06 21:00:48):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 517)
    [38050] (13/06 21:00:48):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, Duration: 552)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, Duration: 815)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1119)
    [38050] (13/06 21:00:48):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, Duration: 1339)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, Duration: 298)
    [19046] (13/06 21:01:09):{4} (C:\Users\Paul M. Cohen\AppData\Roaming\Research In Motion\BlackBerry Media Sync\Data\supported_devices.xml Failed SHA1Checksum)
    [18002] (13/06 21:01:09):{3} EXCEPTION: Net.Rim.AutoUpdateLib.Model.UpdateException -- MESSAGE: The remote server returned an error: (404) Not Found. -- STACK: No stack trace available.
    [38016] (13/06 21:01:09):{3}
    [19045] (13/06 21:01:10):{4} EXCEPTION: System.NullReferenceException -- MESSAGE: Object reference not set to an instance of an object. -- STACK:    at Rim.UI.MediaSync.Presenters.DevicePresenter.HandleDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImage(String filename, String checksum){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImages()
    [19045] (13/06 21:01:10):{4} (Error checking for newer device images.)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 1919)
    [38036] (13/06 21:01:29):{8} (30B7FC93: Attached)
    [50002] (13/06 21:01:29):{B} (BlackBerry Connect: Started)
    [38036] (13/06 21:01:34):{B} (30B7FC93: Connected)
    [50002] (13/06 21:01:34):{B} (BlackBerry Connect: Finished)
    [59999] (13/06 21:01:36):{B} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:11:34):{1} (Debug Log Level: 3)
    [50001] (13/06 21:11:34):{1} (Event Log Level: -1)
    [38017] (13/06 21:11:35):{1} (3.0.0.39)
    [38018] (13/06 21:11:35):{1} (0.0.0.0)
    [30004] (13/06 21:11:36):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:11:37):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:11:37):{6} Log Cleaning Started.
    [18005] (13/06 21:11:37):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, Duration: 1245)
    [30004] (13/06 21:11:37):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, Duration: 16)
    [30004] (13/06 21:11:37):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{4} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (13/06 21:11:37):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:11:37):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [38050] (13/06 21:11:37):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, Duration: 715)
    [19036] (13/06 21:11:38):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 807)
    [38050] (13/06 21:11:38):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, Duration: 892)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, Duration: 1045)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1208)
    [38050] (13/06 21:11:38):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, Duration: 1423)
    [38036] (13/06 21:11:40):{9} (30B7FC93: Connected)
    [50002] (13/06 21:11:40):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:11:41):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:15:12):{1} (Debug Log Level: 3)
    [50001] (13/06 21:15:12):{1} (Event Log Level: -1)
    [38017] (13/06 21:15:13):{1} (3.0.0.39)
    [38018] (13/06 21:15:13):{1} (0.0.0.0)
    [30004] (13/06 21:15:14):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:15:14):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:15:14):{6} Log Cleaning Started.
    [18005] (13/06 21:15:15):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, Duration: 1233)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, Duration: 18)
    [30004] (13/06 21:15:15):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:15:15):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:15:15):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, Duration: 424)
    [19036] (13/06 21:15:15):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 471)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, Duration: 499)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, Duration: 726)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 863)
    [38050] (13/06 21:15:16):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, Duration: 1057)
    [38036] (13/06 21:15:16):{9} (30B7FC93: Connected)
    [50002] (13/06 21:15:16):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:15:17):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:16:27):{1} (Debug Log Level: 3)
    [50001] (13/06 21:16:27):{1} (Event Log Level: -1)
    [38017] (13/06 21:16:28):{1} (3.0.0.39)
    [38018] (13/06 21:16:28):{1} (0.0.0.0)
    [30004] (13/06 21:16:28):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:16:29):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:16:29):{6} Log Cleaning Started.
    [18005] (13/06 21:16:30):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, Duration: 1285)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:16:30):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:16:30):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:16:30):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, Duration: 444)
    [19036] (13/06 21:16:30):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 515)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, Duration: 553)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, Duration: 799)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 944)
    [38050] (13/06 21:16:31):{3} (LoadDataSource: Finished)
    [38036] (13/06 21:16:31):{9} (30B7FC93: Connected)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, Duration: 1101)
    [50002] (13/06 21:16:31):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:16:31):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    Any ideas?
    Best,
    Paul

    Hi Paul:
    Thanks for reporting this issue.  We’re looking into it.
    I think removing the MediaSync files from your device will help solve this issue. 
    Be warned, after  you do this, MediaSync won’t remember any of your previous selections.
    Connect your phone and enable USB Massstorage
    In Windows Explorer, find the drive you’ve been using with MediaSync
    The path will be something like J:\home\user\system\Media Sync 
    Delete all the files here.
    Go to %appdata%\Research In Motion\BlackBerry Media Sync
    Delete all the files here.
    Try using MediaSync again.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • BlackBerry Media Sync Failed to connect to your BlackBerry device

    I am trying to successfully sync my blackberry bold 9000 with itunes via the BB media sync program. I have successfully installed desktop manager and can sync contacts, email, add applications and can sync via Roxio media manager (painfully though). However when I open BB Media Sync I get an error Msg saying 'Blackberry Media Sync Failed to connect to your blackberry device - Retry or Cancel' It displays the device PIN in the window but still says please conect a blackberry device. I have mass storage mode turned on, media card support, USB drivers installed and have checked the media card is inserted correctly. When I try to find my blackberry in 'My Computer' it does not appear to be there either. What am I doing wrong?? Please help

    Hi....
    read this post and see if that works for you...
    http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=1614&query.id=19721#M...
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • Blackberry Media Sync Problems

    I downloaded the new Blackberry Media Sync program last night.  It recognized my iTunes library just fine but won't connect to my blackberry.  I get prompted for the devices password and the PIN shows up in the app but then I get an error that the device cannot be found.  According to the comments in the following page on Crackberry I am not the only one.  http://crackberry.com/itunes-your-blackberry-blackberry-media-sync-now-available
    I have a Sprint 8130 with OS 4.3.0.127 and am running Windows Vista on my PC.  Any ideas how I can fix this issue?

    Hi Guys, Hi 3rugger,
    I'm having the same exact issue but it's driving me insane.
    I tried everything to get it to work but I keep getting the same error message:
    BlackBerry Media Sync failed to connect to your BlackBerry device. Click Connect to try again or Cancel to disconnect.
    The device is listed in the programs window and the Sprint 8330 is on the Connected to Desktop screen.
    I'm running Vista Home Premium with SP2.
    Any help would be great.

  • BlackBerry Media Sync Hangs on "Loading music library..."

    Here is the BlackBerry Media Sync Log
    [30000] (16/06 1:31:21):{1} Current Date: 2010/06/16
    [50001] (16/06 1:31:21):{1} (Debug Log Level: 4)
    [50001] (16/06 1:31:21):{1} (Event Log Level: -1)
    [40002] (16/06 1:31:22):{1} (Constructing Media Sync API...)
    [38017] (16/06 1:31:22):{1} (3.0.0.39)
    [38018] (16/06 1:31:22):{1} (0.0.0.0)
    [40002] (16/06 1:31:22):{6} (Initializing Media Sync API...)
    [30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40002] (16/06 1:31:22):{4} (Checking for iTunes Version...)
    [40003] (16/06 1:31:22):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.iTunes.ITunesDetector.GetITunesVersion()
    [40002] (16/06 1:31:22):{4} (Detecting: iTunes)
    [40002] (16/06 1:31:22):{4} (Complete detection: iTunes, Status = NotInstalled)
    [40002] (16/06 1:31:22):{4} (Detecting: WMP)
    [40002] (16/06 1:31:22):{4} (Getting library info...)
    [40002] (16/06 1:31:22):{4} (Info includes #tracks = 2940, Library ID = 2367277293702742018)
    [40002] (16/06 1:31:22):{4} (Complete detection: WMP, Status = VersionSupported)
    [40002] (16/06 1:31:22):{4} (Detecting: PicturesDesktop)
    [40002] (16/06 1:31:22):{4} (Getting library info...)
    [40002] (16/06 1:31:22):{4} (Info includes #tracks = -1, Library ID = null)
    [40002] (16/06 1:31:22):{4} (Complete detection: PicturesDesktop, Status = VersionSupported)
    [40002] (16/06 1:31:22):{4} (Detecting: PicturesDevice)
    [40002] (16/06 1:31:22):{4} (Getting library info...)
    [40002] (16/06 1:31:22):{4} (Info includes #tracks = -1, Library ID = null)
    [40002] (16/06 1:31:22):{4} (Complete detection: PicturesDevice, Status = VersionSupported)
    [40002] (16/06 1:31:22):{4} (Setting default media Sources...)
    [30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{4} (TASK: Service Startup, Duration: 201)
    [40002] (16/06 1:31:22):{3} (Constructing DataSource: PicturesDesktop)
    [38050] (16/06 1:31:22):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, Duration: 13)
    [40002] (16/06 1:31:22):{4} (Constructing DataSource: WMP)
    [38050] (16/06 1:31:22):{4} (LoadDataSource: Started loading WMP)
    [30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{4} (TASK: API_LOAD_DATASOURCE_WMP, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (16/06 1:31:22):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (16/06 1:31:22):{9} (Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader)
    [30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibrarySTA>b__0(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
       at Rim.Application.Utilities.FileSystem.FullPath.IsSamePath(IFullPath sourcePath)
       at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.IsInWMPAutoPlaylistLocation(IFilePath path)
       at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.<GetWMPAudioPlaylistsAsWMPMedia>d__24.MoveNext()
       at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.<get_Tracks>d__6.MoveNext()
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IReadOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.LoadLibrary(ICancelable task)
       at Rim.Media.Source.WindowsMedia.WMPDataSource.LoadLibrary(Boolean firstLoad, ICancelable task)
       at Rim.Media.Source.WindowsMedia.WMPDataSource.<>c__DisplayClass1.<LoadLibrarySTA>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, Duration: 62)
    [30004] (16/06 1:31:22):{4} (TASK: API_LOAD_DATASOURCE_WMP, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTask>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(MediaSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<ProcessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTask>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(MediaSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<ProcessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, Duration: 70)
    [40002] (16/06 1:31:22):{6} (Device file access monitor created.)
    [40002] (16/06 1:31:22):{6} (Specific device requested: False)
    [40002] (16/06 1:31:22):{6} (Device found: 312B7079)
    [40002] (16/06 1:31:22):{6} (Total devices found: 1)
    [37001] (16/06 1:31:22):{6} Log Cleaning Started.
    [40002] (16/06 1:31:22):{B} (DevMan(1) - Searching for connected device: 312B7079)
    [40002] (16/06 1:31:22):{B} (DevMan(2) - Found connected device: 312B7079)
    [50002] (16/06 1:31:22):{B} (BlackBerry Connect: Started)
    [30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, Duration: 116)
    [19036] (16/06 1:31:22):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 152)
    [38050] (16/06 1:31:22):{3} (LoadDataSource: Finished)
    [30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, Duration: 178)
    [38036] (16/06 1:31:24):{B} (312B7079: Connected)
    [40002] (16/06 1:31:24):{B} (Model: 9550, JavaAppsVersion: 5.0.0.607)
    [40002] (16/06 1:31:24):{B} (Retrieving mass storage volumes, attempt = 1)
    [40002] (16/06 1:31:24):{B} (Now looking at the volumes found on the device.)
    [40002] (16/06 1:31:24):{B} (Checking mass storage volumes to see if they are ready...)
    [40002] (16/06 1:31:24):{B} (--> Mass storage volume: vol.Path = I:\, vol.IsMediaMounted = True)
    [40002] (16/06 1:31:24):{B} (--> Mass storage volume: vol.Path = J:\, vol.IsMediaMounted = True)
    [40002] (16/06 1:31:24):{B} (Done looking at volumes.  Attempt: 1, Volume are ready: True)
    [40002] (16/06 1:31:24):{B} (Enabling drive (I:\), Attempt = 1)
    [40002] (16/06 1:31:24):{B} (Waiting until drive is ready (I:\)...)
    [40002] (16/06 1:31:24):{B} (Verified drive is ready (I:\).)
    [40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (I:\).)
    [40002] (16/06 1:31:24):{B} (Drive state (I:\) - ENABLED)
    [40002] (16/06 1:31:24):{B} (Enabling drive (J:\), Attempt = 1)
    [40002] (16/06 1:31:24):{B} (Waiting until drive is ready (J:\)...)
    [40002] (16/06 1:31:24):{B} (Verified drive is ready (J:\).)
    [40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (J:\).)
    [40002] (16/06 1:31:24):{B} (Drive state (J:\) - ENABLED)
    [40002] (16/06 1:31:24):{B} (Processing results of drive intialization.)
    [40002] (16/06 1:31:24):{B} (Number of successful drives: 2)
    [40002] (16/06 1:31:24):{B} (Number of failed drives: 0)
    [40002] (16/06 1:31:24):{B} (End, Successful = True)
    [50002] (16/06 1:31:24):{B} (BlackBerry Connect: Finished)
    [40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (I:\).)
    [40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (J:\).)
    [40002] (16/06 1:31:24):{B} (Setting default drive: {0}J:\BlackBerry)
    [30004] (16/06 1:31:25):{8} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [40002] (16/06 1:31:25):{E} (Constructing DataSource: PicturesDevice)
    [38050] (16/06 1:31:25):{E} (LoadDataSource: Started loading PicturesDevice)
    [30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (16/06 1:31:25):{E} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [40002] (16/06 1:31:25):{E} (Reading device volumes...)
    [30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, Duration: 14)
    [30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 15)
    [38050] (16/06 1:31:25):{E} (LoadDataSource: Finished)

    Hi Icetreay:
    Thanks for reporting this.
    It looks like we make assumptions about where the physical playlists in Windows Media Player are stored on the computer.   They usually reside in a folder like: C:\Users\username\Music\Playlists\test.wpl
    However, you must have a playlist located outside of this folder and it’s causing Media Sync to fail.
    You could do a search of your computer to find all *.wpl files.
    The ones that would cause us problems are playlists that are near the root.  Ie
    C:\myplaylist\list.wpl
    C:\myplaylists\lists\list.wpl
    If you move or delete these playlists, we should work again.
    This issue will be fixed in the next version.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

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