BlackBerry Media Sync Hangs on "Loading music library..."

Here is the BlackBerry Media Sync Log
[30000] (16/06 1:31:21):{1} Current Date: 2010/06/16
[50001] (16/06 1:31:21):{1} (Debug Log Level: 4)
[50001] (16/06 1:31:21):{1} (Event Log Level: -1)
[40002] (16/06 1:31:22):{1} (Constructing Media Sync API...)
[38017] (16/06 1:31:22):{1} (3.0.0.39)
[38018] (16/06 1:31:22):{1} (0.0.0.0)
[40002] (16/06 1:31:22):{6} (Initializing Media Sync API...)
[30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
[40002] (16/06 1:31:22):{4} (Checking for iTunes Version...)
[40003] (16/06 1:31:22):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.iTunes.ITunesDetector.GetITunesVersion()
[40002] (16/06 1:31:22):{4} (Detecting: iTunes)
[40002] (16/06 1:31:22):{4} (Complete detection: iTunes, Status = NotInstalled)
[40002] (16/06 1:31:22):{4} (Detecting: WMP)
[40002] (16/06 1:31:22):{4} (Getting library info...)
[40002] (16/06 1:31:22):{4} (Info includes #tracks = 2940, Library ID = 2367277293702742018)
[40002] (16/06 1:31:22):{4} (Complete detection: WMP, Status = VersionSupported)
[40002] (16/06 1:31:22):{4} (Detecting: PicturesDesktop)
[40002] (16/06 1:31:22):{4} (Getting library info...)
[40002] (16/06 1:31:22):{4} (Info includes #tracks = -1, Library ID = null)
[40002] (16/06 1:31:22):{4} (Complete detection: PicturesDesktop, Status = VersionSupported)
[40002] (16/06 1:31:22):{4} (Detecting: PicturesDevice)
[40002] (16/06 1:31:22):{4} (Getting library info...)
[40002] (16/06 1:31:22):{4} (Info includes #tracks = -1, Library ID = null)
[40002] (16/06 1:31:22):{4} (Complete detection: PicturesDevice, Status = VersionSupported)
[40002] (16/06 1:31:22):{4} (Setting default media Sources...)
[30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
[30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
[30004] (16/06 1:31:22):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{4} (TASK: Service Startup, Duration: 201)
[40002] (16/06 1:31:22):{3} (Constructing DataSource: PicturesDesktop)
[38050] (16/06 1:31:22):{3} (LoadDataSource: Started loading PicturesDesktop)
[30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
[30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{8} (TASK: MusicServiceStartupTask, Duration: 13)
[40002] (16/06 1:31:22):{4} (Constructing DataSource: WMP)
[38050] (16/06 1:31:22):{4} (LoadDataSource: Started loading WMP)
[30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{4} (TASK: API_LOAD_DATASOURCE_WMP, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (16/06 1:31:22):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (16/06 1:31:22):{9} (Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader)
[30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibrarySTA>b__0(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
   at Rim.Application.Utilities.FileSystem.FullPath.IsSamePath(IFullPath sourcePath)
   at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.IsInWMPAutoPlaylistLocation(IFilePath path)
   at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.<GetWMPAudioPlaylistsAsWMPMedia>d__24.MoveNext()
   at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.WMPLibrary.<get_Tracks>d__6.MoveNext()
   at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IReadOnlyLibrarySimple importer, ICancelable task)
   at Rim.Media.Source.WindowsMedia.WMPDataSourceLoader.LoadLibrary(ICancelable task)
   at Rim.Media.Source.WindowsMedia.WMPDataSource.LoadLibrary(Boolean firstLoad, ICancelable task)
   at Rim.Media.Source.WindowsMedia.WMPDataSource.<>c__DisplayClass1.<LoadLibrarySTA>b__0()
   at Rim.Application.Tasks.Task.RunOneOperation())
[30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, STATE: Failed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{9} (TASK: Load_WMP_Library_On_STA, Duration: 62)
[30004] (16/06 1:31:22):{4} (TASK: API_LOAD_DATASOURCE_WMP, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
   at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTask>b__f(Exception e)
   at Rim.Application.Tasks.Task.RunOneOperation()
   at Rim.Application.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(MediaSource source, ICancelable task)
   at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<ProcessMusicSourceRequest>b__a()
   at Rim.Application.Tasks.Task.RunOneOperation())
[30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.NullReferenceException: Object reference not set to an instance of an object.
   at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTask>b__f(Exception e)
   at Rim.Application.Tasks.Task.RunOneOperation()
   at Rim.Application.Tasks.Task.Run()
   at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(MediaSource mediaSource, ICancelable parentTask)
   at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(MediaSource source, ICancelable task)
   at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<ProcessMusicSourceRequest>b__a()
   at Rim.Application.Tasks.Task.RunOneOperation())
[30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{4} (TASK: LoadMusicSourceTask, Duration: 70)
[40002] (16/06 1:31:22):{6} (Device file access monitor created.)
[40002] (16/06 1:31:22):{6} (Specific device requested: False)
[40002] (16/06 1:31:22):{6} (Device found: 312B7079)
[40002] (16/06 1:31:22):{6} (Total devices found: 1)
[37001] (16/06 1:31:22):{6} Log Cleaning Started.
[40002] (16/06 1:31:22):{B} (DevMan(1) - Searching for connected device: 312B7079)
[40002] (16/06 1:31:22):{B} (DevMan(2) - Found connected device: 312B7079)
[50002] (16/06 1:31:22):{B} (BlackBerry Connect: Started)
[30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{3} (TASK: Load_Picture_Library, Duration: 116)
[19036] (16/06 1:31:22):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
[30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 152)
[38050] (16/06 1:31:22):{3} (LoadDataSource: Finished)
[30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
[30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:22):{3} (TASK: PictureServiceStartupTask, Duration: 178)
[38036] (16/06 1:31:24):{B} (312B7079: Connected)
[40002] (16/06 1:31:24):{B} (Model: 9550, JavaAppsVersion: 5.0.0.607)
[40002] (16/06 1:31:24):{B} (Retrieving mass storage volumes, attempt = 1)
[40002] (16/06 1:31:24):{B} (Now looking at the volumes found on the device.)
[40002] (16/06 1:31:24):{B} (Checking mass storage volumes to see if they are ready...)
[40002] (16/06 1:31:24):{B} (--> Mass storage volume: vol.Path = I:\, vol.IsMediaMounted = True)
[40002] (16/06 1:31:24):{B} (--> Mass storage volume: vol.Path = J:\, vol.IsMediaMounted = True)
[40002] (16/06 1:31:24):{B} (Done looking at volumes.  Attempt: 1, Volume are ready: True)
[40002] (16/06 1:31:24):{B} (Enabling drive (I:\), Attempt = 1)
[40002] (16/06 1:31:24):{B} (Waiting until drive is ready (I:\)...)
[40002] (16/06 1:31:24):{B} (Verified drive is ready (I:\).)
[40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (I:\).)
[40002] (16/06 1:31:24):{B} (Drive state (I:\) - ENABLED)
[40002] (16/06 1:31:24):{B} (Enabling drive (J:\), Attempt = 1)
[40002] (16/06 1:31:24):{B} (Waiting until drive is ready (J:\)...)
[40002] (16/06 1:31:24):{B} (Verified drive is ready (J:\).)
[40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (J:\).)
[40002] (16/06 1:31:24):{B} (Drive state (J:\) - ENABLED)
[40002] (16/06 1:31:24):{B} (Processing results of drive intialization.)
[40002] (16/06 1:31:24):{B} (Number of successful drives: 2)
[40002] (16/06 1:31:24):{B} (Number of failed drives: 0)
[40002] (16/06 1:31:24):{B} (End, Successful = True)
[50002] (16/06 1:31:24):{B} (BlackBerry Connect: Finished)
[40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (I:\).)
[40002] (16/06 1:31:24):{B} (Ensuring Media Paths Exist (J:\).)
[40002] (16/06 1:31:24):{B} (Setting default drive: {0}J:\BlackBerry)
[30004] (16/06 1:31:25):{8} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
[40002] (16/06 1:31:25):{E} (Constructing DataSource: PicturesDevice)
[38050] (16/06 1:31:25):{E} (LoadDataSource: Started loading PicturesDevice)
[30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (16/06 1:31:25):{E} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[40002] (16/06 1:31:25):{E} (Reading device volumes...)
[30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:25):{E} (TASK: Load_Picture_Library, Duration: 14)
[30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (16/06 1:31:25):{E} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 15)
[38050] (16/06 1:31:25):{E} (LoadDataSource: Finished)

Hi Icetreay:
Thanks for reporting this.
It looks like we make assumptions about where the physical playlists in Windows Media Player are stored on the computer.   They usually reside in a folder like: C:\Users\username\Music\Playlists\test.wpl
However, you must have a playlist located outside of this folder and it’s causing Media Sync to fail.
You could do a search of your computer to find all *.wpl files.
The ones that would cause us problems are playlists that are near the root.  Ie
C:\myplaylist\list.wpl
C:\myplaylists\lists\list.wpl
If you move or delete these playlists, we should work again.
This issue will be fixed in the next version.
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

Similar Messages

  • BlackBerry Media Sync Will Not Load iTunes Playlists and/or iTunes Library.

    I have updated my iTunes to the latest version, and suddenly, my Media Sync (for BlackBerry) will not load my iTunes Library or iTunes Playlists...
    Can someone please shed some light on this?

    I have no idea, since I don't have a Blackberry.
    Is there a Blackberry forum where you could ask the same thing?

  • When you use the Windows Media Sync to down load music from the PC to the Razr?

    What folder is the music stored in? I can see the music on my phone under My Music but I cannot see it on the V CAST Media Manager.

    It really depends on how you got the music on there in the first place.  Usually, I think, it goes into a music folder.  Also, make sure to check both the SD card and internal storage.

  • BlackBerry Media Sync for MAC

    BlackBerry Media Sync – Tuned Up
    Your Music on Your BlackBerry Smartphone. It’s That Simple.
    Sync your desktop iTunes® music files with your BlackBerry® smartphone.
    BlackBerry® Media Sync makes getting more from your music quick and
    easy!1,2,3,4 Want a specific playlist for the gym? With just a few
    simple clicks, you can choose the playlists you want from your collection.
    Or, if you just need a mix of tunes to get you through the day, songs can be
    randomly chosen from your collection. And, to make sure you’ve always got enough
    free memory on your BlackBerry smartphone, BlackBerry Media Sync lets you set a
    limit as to how much—or how little—of your music to sync.
    Mac Requirements:
    Approximately 20 MB available hard drive capacity
    Mac OS X version 10.5.5 or higher are compatible with iTunes version 7.7.0
    or higher
    iTunes Requirements (Mac):
    iTunes version 7.7.0 or higher (Mac OS X version 10.5.5 or higher)
    Your BlackBerry smartphone:
    A supported BlackBerry smartphone:
    BlackBerry® Storm™ 9530 smartphone
    BlackBerry® Bold™ 9000 smartphone
    BlackBerry® Pearl™ Flip 8200 Series smartphones
    BlackBerry® Pearl™ 8100 Series smartphones
    BlackBerry® Curve™ 8900 smartphone
    BlackBerry® Curve™ 8300 Series smartphones
    BlackBerry® 8800 Series smartphones
    Supported file formats:
    Audio Files contained in iTunes that are supported by BlackBerry smartphones
    Only files with either wav, mp3, aac, m4a extensions
    Playlists containing photos, videos or any unsupported audio file will not
    be synchronized with the BlackBerry smartphone
    Files that are not compatible with the BlackBerry media player or protected
    files controlled by digital rights management technologies cannot be copied.
    Note: For BlackBerry Media Sync to work the BlackBerry smartphone must be
    connected to the computer via a USB cable.
    Learn More
    View a demo of BlackBerry Media Sync
    Getting Started and Support
    Download BlackBerry Media Sync
    Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
    Do you have questions about your BlackBerry smartphone?
    Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers! 

    There are two things that should really be put forward in this post.
    First, this is not a final candidate of Media Sync, but a "Preview Version". In other words, I'm assuming it's Beta.
    Second, the following cannot be stated clearly enough: "After installing the Preview Version of BlackBerry® Media Sync, other software previously used to synchronize data with your Mac®, such as PocketMac® for BlackBerry® devices or Missing Sync, will no longer be able to connect to your device and will not work until BlackBerry® Media Sync is uninstalled."
    I like Media Sync. It works with my Bold and I can import my iTunes playlists. What I don't understand is why it would, by its installation, nullify other applications like PocketMac which are just as important (if not much, much more). What's the point if installing one cancels-out the other? Is this being corrected? What is BlackBerry/RIM's development timeline on this software (ie. when can we expect a finished version which works with other applications)?

  • Blackberry Media Sync 3.0 not loading music libary

    I have a Storm 9530 running v5.0.0.328 and the Media Sync is long working.  I am running XP and keep getting differnt problems.
    1.  It does not load the music libary.  It just hangs saying "loading music lilbary..."
    2.  I want to use it with Windows Media player but when I select it under options and click ok it goes right back to itunes.  Even with keeping it at iTunes it does not load anything.
    3. Sometimes I get the message "failled to load media".
    4. Sometimes I put it on and it says need to turn on mass storage mode but it's already on.
    5. Sometimes it says it does not reconise my devise at all.
    6. Sometimes when I try to move it from iTunes to Windows Media Player it just frezzes all together and I need to restart it only to get another one of these errors.
    The last version of Media Sync has been crashing for a couple months now and not syncing anything.  I was thinking 3.0 would fix it.  Nothing seems to be working.  Please help.

    Hi corbettcj:
    It’s difficult to determine exactly what the problem is, but it sounds like some Media Sync data files may have become corrupted.   I’ll give you instructions to clear these files away and hopefully the music libraries will load again.
    -          Open Windows Explorer and go to %appdata%\Research In Motion\BlackBerry Media Sync
    -          Delete all the files / folders here
    Try to launch Media Sync again.  Hopefully this will help your music libraries load properly.
    Hopefully the errors with device connection don’t happen too often.  Sometimes Windows will fail to recognize the Blackberry and thus Media Sync also can’t see it.  The solution is usually to unplug/replug or restart the computer.
    Let us know what happens.  We can offer more trouble shooting steps if this doesn’t work.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • Media Sync 3.0 Stuck on "Loading music library...​"

    The previous version of Media Sync worked OK for me. However, Media Sync 3.0 gets stuck when I open it on the "Loading music library..." message. It doesn't hard hang because the circle is still spinning, but nothing happens.
    Also, when I go to the Preferred Music Library under Options and try to select iTunes instead of Windows Media player and click OK it does not save my change. If I go back to the menu Windows Media Player is still selected.
    Occasionally when I connect my Storm Windows Vista is telling me there is a drive problem and asks me if I want to scan it for errors. I say yes, but it says the disk must be disconnected to do the scan. I'm not sure how I can scan it if its not connected.... but I'm also not sure if this is related to my Media Sync hang problem.
    Has anyone experienced this issue? I would appreciate any help. Thanks.

    Hi,
    I checked my log file and I have a lot of "ID collision detected:" error messages. It also has the following exception reported:
    [30004] (14/02 8:58:52):{10} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.InvalidCastException: Specified cast is not valid.
       at System.Runtime.InteropServices.Marshal.ThrowExcept​ionForHRInternal(Int32 errorCode, IntPtr errorInfo)
       at System.Management.ManagementEventWatcher.Start()
       at Rim.Application.Utilities.ProcessWatcher..ctor(Str​ing appName)
       at Rim.Media.Source.iTunes.ITunesDetector.InitializeA​pplicationMonitor()
       at Rim.Media.Source.DataSourceDetector.StartApplicati​onMonitor()
       at Rim.Media.Sync.BBMusicSyncAPI.StartApplicationMoni​tor(MediaSource mediaSource, IDictionary`2 detectors)
       at Rim.Media.Sync.BBMusicSyncAPI.SubscribeToMediaSour​ceMonitor(MediaSource mediaSource)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    Is there a way I can wipe just the music portion of my device and start over? Maybe the collisions is the problem...

  • Media Sync Issue: Loading music library...

    Having an issue with Media Sync.  Any help resolving this issue would be greatly appreciated! 
    Media Sync Version: 3.0.0.39
    BlackBerry Model:  9630
    End Goal: Hoping to load my nicely organized iTunes music onto my device
    Issue:  After opening Media Sync and clicking on "Music" tab -> itunes Playlist...Media sync continues to display the message "Loading music library..." however never actually loads any of my iTunes playlists. 

    [30000] (13/06 15:12:16):{1} Current Date: 2010/06/13
    [50001] (13/06 15:12:16):{1} (Debug Log Level: 3)
    [50001] (13/06 15:12:16):{1} (Event Log Level: -1)
    [38017] (13/06 15:12:17):{1} (3.0.0.39)
    [38018] (13/06 15:12:17):{1} (0.0.0.0)
    [30004] (13/06 15:12:17):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (13/06 15:12:17):{6} Log Cleaning Started.
    [50002] (13/06 15:12:17):{9} (BlackBerry Connect: Started)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:12:18):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Service Startup, Duration: 582)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 15:12:18):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: MusicServiceStartupTask, Duration: 26)
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{4} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:12:18):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:18):{4} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: Load_iTunes_Library, Duration: 370)
    [30004] (13/06 15:12:18):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:18):{4} (TASK: LoadMusicSourceTask, Duration: 381)
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: Load_Picture_Library, Duration: 1094)
    [19036] (13/06 15:12:19):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1154)
    [38050] (13/06 15:12:19):{3} (LoadDataSource: Finished)
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:19):{3} (TASK: PictureServiceStartupTask, Duration: 1183)
    [38036] (13/06 15:12:20):{9} (30D3F47F: Connected)
    [50002] (13/06 15:12:20):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:23):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:12:23):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: Load_Picture_Library, Duration: 25)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 27)
    [38050] (13/06 15:12:23):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:12:23):{4} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:23):{3} (TASK: Reload picture destination, Duration: 544)
    [38041] (13/06 15:12:30):{4} (Data communication succeeded: True)
    [38040] (13/06 15:12:30):{4}
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:30):{4} (TASK: UploadUsageDataTask, Duration: 7080)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:12:39):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)
    [50001] (13/06 15:32:06):{1} (Debug Log Level: 3)
    [50001] (13/06 15:32:06):{1} (Event Log Level: -1)
    [38017] (13/06 15:32:07):{1} (3.0.0.39)
    [38018] (13/06 15:32:07):{1} (0.0.0.0)
    [30004] (13/06 15:32:07):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 15:32:08):{9} (BlackBerry Connect: Started)
    [37001] (13/06 15:32:08):{6} Log Cleaning Started.
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:32:08):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Service Startup, Duration: 565)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 15:32:08):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: MusicServiceStartupTask, Duration: 21)
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 15:32:08):{4} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:32:08):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:08):{4} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: Load_iTunes_Library, Duration: 327)
    [30004] (13/06 15:32:08):{4} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:08):{4} (TASK: LoadMusicSourceTask, Duration: 337)
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: Load_Picture_Library, Duration: 1121)
    [19036] (13/06 15:32:09):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1177)
    [38050] (13/06 15:32:09):{3} (LoadDataSource: Finished)
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:09):{3} (TASK: PictureServiceStartupTask, Duration: 1208)
    [38036] (13/06 15:32:10):{9} (30D3F47F: Connected)
    [50002] (13/06 15:32:10):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:32:13):{4} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:13):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:32:13):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: Load_Picture_Library, Duration: 31)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:13):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 37)
    [38050] (13/06 15:32:13):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:32:13):{3} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:14):{4} (TASK: Reload picture destination, Duration: 494)
    [38041] (13/06 15:32:19):{3} (Data communication succeeded: True)
    [38040] (13/06 15:32:19):{3}
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:19):{3} (TASK: UploadUsageDataTask, Duration: 5319)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:32:29):{C} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)
    [38037] (13/06 15:39:27):{8} (30D3F47F: Detached)
    [38036] (13/06 15:41:55):{8} (30D3F47F: Attached)
    [50002] (13/06 15:41:55):{C} (BlackBerry Connect: Started)
    [38036] (13/06 15:41:58):{C} (30D3F47F: Connected)
    [50002] (13/06 15:41:58):{C} (BlackBerry Connect: Finished)
    [50001] (13/06 15:56:07):{1} (Debug Log Level: 3)
    [50001] (13/06 15:56:07):{1} (Event Log Level: -1)
    [38017] (13/06 15:56:08):{1} (3.0.0.39)
    [38018] (13/06 15:56:08):{1} (0.0.0.0)
    [30004] (13/06 15:56:08):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 15:56:09):{9} (BlackBerry Connect: Started)
    [37001] (13/06 15:56:09):{6} Log Cleaning Started.
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 15:56:09):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Service Startup, Duration: 592)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: MusicServiceStartupTask, Duration: 19)
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:09):{4} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (13/06 15:56:09):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 15:56:09):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:09):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 15:56:09):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: none, OPERATION: Void <LoadLibraryUsingTask>b__0(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Application.Utilities.Validate.ParamWithinRang​e(Int64 argument, Int64 low, Int64 high, String argumentName)
       at Rim.Media.Source.Music.MusicTrack.set_Rating(Int32 value)
       at Rim.Media.Source.Music.MusicLibrary.AddTrack(IMusi​cTrack builder)
       at Rim.Media.Source.Music.MusicLibrary.GetLibrary(IRe​adOnlyLibrarySimple importer, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlHelper.LoadLibrar​y(Stream xmlStream, ICancelable task)
       at Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader.​LoadLibrary(ICancelable task)
       at Rim.Media.Source.iTunes.ITunesDataSource.<>c__Disp​layClass1.<LoadLibraryUsingTask>b__0()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: Load_iTunes_Library, Duration: 328)
    [30004] (13/06 15:56:09):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: none, OPERATION: Void <ProcessMusicSourceRequest>b__a(), ERROR: System.ArgumentOutOfRangeException: Specified argument was out of the range of valid values.
    Parameter name: value
       at Rim.Media.Sync.BBMusicSyncAPI.<GetLoadDataSourceTa​sk>b__f(Exception e)
       at Rim.Application.Tasks.Task.RunOneOperation()
       at Rim.Application.Tasks.Task.Run()
       at Rim.Media.Sync.BBMusicSyncAPI.LoadDataSource(Media​Source mediaSource, ICancelable parentTask)
       at Rim.Media.Sync.BBMusicSyncAPI.LoadMusicSource(Medi​aSource source, ICancelable task)
       at Rim.Media.Sync.MusicService.<>c__DisplayClassc.<Pr​ocessMusicSourceRequest>b__a()
       at Rim.Application.Tasks.Task.RunOneOperation())
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, STATE: Failed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:09):{3} (TASK: LoadMusicSourceTask, Duration: 346)
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: Load_Picture_Library, Duration: 1297)
    [19036] (13/06 15:56:10):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1351)
    [38050] (13/06 15:56:10):{4} (LoadDataSource: Finished)
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:10):{4} (TASK: PictureServiceStartupTask, Duration: 1395)
    [38036] (13/06 15:56:11):{9} (30D3F47F: Connected)
    [50002] (13/06 15:56:11):{9} (BlackBerry Connect: Finished)
    [30004] (13/06 15:56:14):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:14):{B} (LoadDataSource: Started loading PicturesDevice)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 15:56:14):{B} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: Load_Picture_Library, Duration: 82)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:14):{B} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 84)
    [38050] (13/06 15:56:14):{B} (LoadDataSource: Finished)
    [30004] (13/06 15:56:15):{4} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:15):{3} (TASK: Reload picture destination, Duration: 530)
    [38041] (13/06 15:56:20):{4} (Data communication succeeded: True)
    [38040] (13/06 15:56:20):{4}
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <UploadProductionUsageData>b__9())
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:20):{4} (TASK: UploadUsageDataTask, Duration: 5221)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 15:56:30):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 0)

  • BB 8330 Media Manager, Media Sync hanging - not connecting...

    (I just know this is treated in depth somewhere but after a couple of hours of searching, I can't find it so appologies in advance...)
    I have a BB 8330 from Verizon running v4.5.0.77 - no media card.
    Using Device Manager, the:
    Driver version is: 4.1.0.4
    Driver Node Strong Name is: oem25.inf:RIM:RimUsb.Device.NT:4.1.0.4:usb\vid_0fca&pid_8004&mi_00
    Windows thinks the driver is up to date.
    I am running  Desktop Manager v4.7.0.32[Nov 4 2008]
    When I launch DM, I can successfully Back up my BB.
    On my Vista PC - When I attempt to launch  Media Manager 9, it has found the files in the Library but it goes into a wierd loop where it keeps seeing the F: drive and then removes it and then resets and then sees it again - forever (or at least for the day that I left it in that loop)
    I loaded the DM on another PC running XP and observe a similar behavior - it's not quite as zippy so it just looks more like a hang
    To try something different, I downloaded Media Sync v2.0.0.22 and, when the BB is connected, I get the error: "BlackBerry Media Sync failed to connect to your BlackBerry device. Click Retry to try again or Cancel to disconnect." - I get the same error with and without the DM running.
    Something seems sort of hinky in that, while my BB is plugged in on my Vista system, occassionall I get the lights flashing on my keyboard like someting is resetting the USB every few minutes (unrelated Vista crap?).
    Please help...
    Message Edited by lgrothe on 05-28-2009 11:36 AM

    You are going to want to get a media card if planning to add music-ringtones-pictures-videos.  Don't want to use up device memory.  It'll go fast.
    IrwinII
    Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

  • BlackBerry Media Sync Crashes

    I've been having many problems with BB Media Sync (the most recent version from the BB website).  After the program loaded, I would connect my BB and it would immediately crash and give me an error message.  Two weeks ago, I reinstalled Windows 7 and I installed BB Media Sync along with the desktop applications.  I'm still having this problem:
      Problem Event Name:    CLR20r3
      Problem Signature 01:    blackberry media sync.exe
      Problem Signature 02:    3.0.0.36
      Problem Signature 03:    4b2ab1b7
      Problem Signature 04:    mscorlib
      Problem Signature 05:    2.0.0.0
      Problem Signature 06:    4a275af7
      Problem Signature 07:    de
      Problem Signature 08:    10
      Problem Signature 09:    System.ArgumentException
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    1033
    I've tried changing the registry entry for photo importation, which did not exist, so I added one (string value), but it still crashes.
    Here's the error log:
    [30000] (13/06 21:0:44):{1} Current Date: 2010/06/13
    [50001] (13/06 21:00:44):{1} (Debug Log Level: 3)
    [50001] (13/06 21:00:44):{1} (Event Log Level: -1)
    [38017] (13/06 21:00:45):{1} (3.0.0.39)
    [38018] (13/06 21:00:45):{1} (0.0.0.0)
    [30004] (13/06 21:00:46):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (13/06 21:00:47):{6} Log Cleaning Started.
    [18005] (13/06 21:00:47):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:00:47):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Service Startup, Duration: 1288)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:00:47):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:00:47):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:00:47):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:00:47):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:47):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:00:47):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, Duration: 450)
    [19036] (13/06 21:00:48):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 517)
    [38050] (13/06 21:00:48):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, Duration: 552)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, Duration: 815)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1119)
    [38050] (13/06 21:00:48):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, Duration: 1339)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, Duration: 298)
    [19046] (13/06 21:01:09):{4} (C:\Users\Paul M. Cohen\AppData\Roaming\Research In Motion\BlackBerry Media Sync\Data\supported_devices.xml Failed SHA1Checksum)
    [18002] (13/06 21:01:09):{3} EXCEPTION: Net.Rim.AutoUpdateLib.Model.UpdateException -- MESSAGE: The remote server returned an error: (404) Not Found. -- STACK: No stack trace available.
    [38016] (13/06 21:01:09):{3}
    [19045] (13/06 21:01:10):{4} EXCEPTION: System.NullReferenceException -- MESSAGE: Object reference not set to an instance of an object. -- STACK:    at Rim.UI.MediaSync.Presenters.DevicePresenter.HandleDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImage(String filename, String checksum){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImages()
    [19045] (13/06 21:01:10):{4} (Error checking for newer device images.)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 1919)
    [38036] (13/06 21:01:29):{8} (30B7FC93: Attached)
    [50002] (13/06 21:01:29):{B} (BlackBerry Connect: Started)
    [38036] (13/06 21:01:34):{B} (30B7FC93: Connected)
    [50002] (13/06 21:01:34):{B} (BlackBerry Connect: Finished)
    [59999] (13/06 21:01:36):{B} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:11:34):{1} (Debug Log Level: 3)
    [50001] (13/06 21:11:34):{1} (Event Log Level: -1)
    [38017] (13/06 21:11:35):{1} (3.0.0.39)
    [38018] (13/06 21:11:35):{1} (0.0.0.0)
    [30004] (13/06 21:11:36):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:11:37):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:11:37):{6} Log Cleaning Started.
    [18005] (13/06 21:11:37):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Service Startup, Duration: 1245)
    [30004] (13/06 21:11:37):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, Duration: 16)
    [30004] (13/06 21:11:37):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{4} (LoadDataSource: Started loading PicturesDesktop)
    [38050] (13/06 21:11:37):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:11:37):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:37):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:11:37):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [38050] (13/06 21:11:37):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, Duration: 715)
    [19036] (13/06 21:11:38):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 807)
    [38050] (13/06 21:11:38):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, Duration: 892)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, Duration: 1045)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1208)
    [38050] (13/06 21:11:38):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, Duration: 1423)
    [38036] (13/06 21:11:40):{9} (30B7FC93: Connected)
    [50002] (13/06 21:11:40):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:11:41):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:15:12):{1} (Debug Log Level: 3)
    [50001] (13/06 21:15:12):{1} (Event Log Level: -1)
    [38017] (13/06 21:15:13):{1} (3.0.0.39)
    [38018] (13/06 21:15:13):{1} (0.0.0.0)
    [30004] (13/06 21:15:14):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:15:14):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:15:14):{6} Log Cleaning Started.
    [18005] (13/06 21:15:15):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Service Startup, Duration: 1233)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, Duration: 18)
    [30004] (13/06 21:15:15):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:15:15):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:15:15):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:15:15):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, Duration: 424)
    [19036] (13/06 21:15:15):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 471)
    [38050] (13/06 21:15:15):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, Duration: 499)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, Duration: 726)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 863)
    [38050] (13/06 21:15:16):{3} (LoadDataSource: Finished)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, Duration: 1057)
    [38036] (13/06 21:15:16):{9} (30B7FC93: Connected)
    [50002] (13/06 21:15:16):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:15:17):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    [50001] (13/06 21:16:27):{1} (Debug Log Level: 3)
    [50001] (13/06 21:16:27):{1} (Event Log Level: -1)
    [38017] (13/06 21:16:28):{1} (3.0.0.39)
    [38018] (13/06 21:16:28):{1} (0.0.0.0)
    [30004] (13/06 21:16:28):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (13/06 21:16:29):{9} (BlackBerry Connect: Started)
    [37001] (13/06 21:16:29):{6} Log Cleaning Started.
    [18005] (13/06 21:16:30):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Service Startup, Duration: 1285)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, Duration: 17)
    [30004] (13/06 21:16:30):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{3} (LoadDataSource: Started loading iTunes)
    [30004] (13/06 21:16:30):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (13/06 21:16:30):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [38050] (13/06 21:16:30):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, Duration: 444)
    [19036] (13/06 21:16:30):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 515)
    [38050] (13/06 21:16:30):{4} (LoadDataSource: Finished)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, Duration: 553)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, Duration: 799)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 944)
    [38050] (13/06 21:16:31):{3} (LoadDataSource: Finished)
    [38036] (13/06 21:16:31):{9} (30B7FC93: Connected)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, Duration: 1101)
    [50002] (13/06 21:16:31):{9} (BlackBerry Connect: Finished)
    [59999] (13/06 21:16:31):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
    Any ideas?
    Best,
    Paul

    Hi Paul:
    Thanks for reporting this issue.  We’re looking into it.
    I think removing the MediaSync files from your device will help solve this issue. 
    Be warned, after  you do this, MediaSync won’t remember any of your previous selections.
    Connect your phone and enable USB Massstorage
    In Windows Explorer, find the drive you’ve been using with MediaSync
    The path will be something like J:\home\user\system\Media Sync 
    Delete all the files here.
    Go to %appdata%\Research In Motion\BlackBerry Media Sync
    Delete all the files here.
    Try using MediaSync again.
    Cheers
    M
    Need additional information on BlackBerry products?
    visit: http://www.blackberry.net

  • Blackberry media sync stopped working

    Description:
      Stopped working
    Problem signature:
      Problem Event Name:                        CLR20r3
      Problem Signature 01:                       blackberry media sync.exe
      Problem Signature 02:                       3.0.0.36
      Problem Signature 03:                       4b2ab1b7
      Problem Signature 04:                       mscorlib
      Problem Signature 05:                       2.0.0.0
      Problem Signature 06:                       4a275af7
      Problem Signature 07:                       344b
      Problem Signature 08:                       15a
      Problem Signature 09:                       System.UnauthorizedAccess
      OS Version:                                          6.1.7600.2.0.0.256.1
      Locale ID:                                             1033
    Solved!
    Go to Solution.

    [30000] (23/06 0:0:43):{1} Current Date: 2010/06/23
    [50001] (23/06 0:00:43):{1} (Debug Log Level: 3)
    [50001] (23/06 0:00:43):{1} (Event Log Level: -1)
    [38017] (23/06 0:00:48):{1} (3.0.0.39)
    [38018] (23/06 0:00:48):{1} (0.0.0.0)
    [30004] (23/06 0:00:52):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:00:54):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:00:54):{5} Log Cleaning Started.
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:00:56):{7} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{7} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:00:56):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{7} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: Service Startup, Duration: 4128)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: MusicServiceStartupTask, Duration: 33)
    [30004] (23/06 0:00:56):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{3} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:00:56):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:00:56):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:56):{7} (TASK: Load_Picture_Library, Duration: 296)
    [19036] (23/06 0:00:56):{7} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:57):{7} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 914)
    [38050] (23/06 0:00:57):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:57):{7} (TASK: PictureServiceStartupTask, Duration: 962)
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:58):{3} (TASK: Load_iTunes_Library, Duration: 2480)
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:00:59):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2929)
    [38050] (23/06 0:00:59):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:02):{3} (TASK: LoadMusicSourceTask, Duration: 6757)
    [38036] (23/06 0:01:06):{9} (310AEB02: Connected)
    [50002] (23/06 0:01:06):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{7} (TASK: Reload picture destination, Duration: 330)
    [38050] (23/06 0:01:07):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:01:07):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:07):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:07):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:08):{5} (TASK: Load_Picture_Library, Duration: 461)
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:08):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 483)
    [38050] (23/06 0:01:08):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:01:08):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:01:17):{1} (Debug Log Level: 3)
    [50001] (23/06 0:01:17):{1} (Event Log Level: -1)
    [38017] (23/06 0:01:22):{1} (3.0.0.39)
    [38018] (23/06 0:01:22):{1} (0.0.0.0)
    [30004] (23/06 0:01:26):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:01:29):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:01:29):{5} Log Cleaning Started.
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Service Startup, Duration: 4496)
    [30004] (23/06 0:01:30):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:01:30):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: MusicServiceStartupTask, Duration: 34)
    [30004] (23/06 0:01:30):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:01:30):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:30):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:30):{3} (TASK: Load_Picture_Library, Duration: 300)
    [19036] (23/06 0:01:31):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:31):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 795)
    [38050] (23/06 0:01:31):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:31):{3} (TASK: PictureServiceStartupTask, Duration: 843)
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:33):{7} (TASK: Load_iTunes_Library, Duration: 2912)
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:34):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 3508)
    [38050] (23/06 0:01:34):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:39):{7} (TASK: LoadMusicSourceTask, Duration: 8654)
    [38036] (23/06 0:01:43):{9} (310AEB02: Connected)
    [50002] (23/06 0:01:44):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{7} (TASK: Reload picture destination, Duration: 310)
    [38050] (23/06 0:01:45):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:01:45):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:01:45):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:45):{5} (TASK: Load_Picture_Library, Duration: 286)
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:46):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 461)
    [38050] (23/06 0:01:46):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:01:46):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [30004] (23/06 0:01:46):{7} (TASK: UploadUsageDataTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:49):{3} (TASK: Execute_Sync_Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:51):{C} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:01:55):{E} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38052] (23/06 0:01:57):{3} (Autofill: False)
    [38052] (23/06 0:01:57):{3} (SelectectedMusicFits: True)
    [39008] (23/06 0:01:57):{3} (Available Space: 1082998784)
    [50001] (23/06 0:04:58):{1} (Debug Log Level: 3)
    [50001] (23/06 0:04:58):{1} (Event Log Level: -1)
    [38017] (23/06 0:05:00):{1} (3.0.0.39)
    [38018] (23/06 0:05:00):{1} (0.0.0.0)
    [30004] (23/06 0:05:01):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:05:03):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:05:03):{5} Log Cleaning Started.
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Service Startup, Duration: 2797)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{9} (TASK: MusicServiceStartupTask, Duration: 134)
    [30004] (23/06 0:05:04):{9} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{9} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:05:04):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{9} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:04):{9} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: Load_Picture_Library, Duration: 217)
    [19036] (23/06 0:05:04):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 402)
    [38050] (23/06 0:05:04):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:04):{3} (TASK: PictureServiceStartupTask, Duration: 472)
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:06):{9} (TASK: Load_iTunes_Library, Duration: 1838)
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:06):{9} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2155)
    [38050] (23/06 0:05:06):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:07):{9} (TASK: LoadMusicSourceTask, Duration: 3086)
    [38036] (23/06 0:05:12):{8} (310AEB02: Connected)
    [50002] (23/06 0:05:12):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{9} (TASK: Reload picture destination, Duration: 184)
    [38050] (23/06 0:05:15):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:15):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: Load_Picture_Library, Duration: 56)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:15):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 59)
    [38050] (23/06 0:05:15):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:05:15):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:05:48):{1} (Debug Log Level: 3)
    [50001] (23/06 0:05:48):{1} (Event Log Level: -1)
    [38017] (23/06 0:05:50):{1} (3.0.0.39)
    [38018] (23/06 0:05:50):{1} (0.0.0.0)
    [30004] (23/06 0:05:52):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:05:54):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:05:54):{5} Log Cleaning Started.
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{3} (TASK: Service Startup, Duration: 2868)
    [30004] (23/06 0:05:54):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:05:54):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: MusicServiceStartupTask, Duration: 33)
    [30004] (23/06 0:05:54):{9} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{9} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:05:54):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:54):{9} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:05:54):{9} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: Load_Picture_Library, Duration: 326)
    [19036] (23/06 0:05:55):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 750)
    [38050] (23/06 0:05:55):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:55):{3} (TASK: PictureServiceStartupTask, Duration: 796)
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:56):{9} (TASK: Load_iTunes_Library, Duration: 2004)
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:57):{9} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2237)
    [38050] (23/06 0:05:57):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:05:57):{9} (TASK: LoadMusicSourceTask, Duration: 2738)
    [38036] (23/06 0:06:01):{8} (310AEB02: Connected)
    [50002] (23/06 0:06:01):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:06:03):{9} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{9} (TASK: Reload picture destination, Duration: 420)
    [38050] (23/06 0:06:04):{C} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:04):{C} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: Load_Picture_Library, Duration: 54)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:04):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 59)
    [38050] (23/06 0:06:04):{C} (LoadDataSource: Finished)
    [59999] (23/06 0:06:04):{C} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:06:17):{1} (Debug Log Level: 3)
    [50001] (23/06 0:06:17):{1} (Event Log Level: -1)
    [38017] (23/06 0:06:20):{1} (3.0.0.39)
    [38018] (23/06 0:06:20):{1} (0.0.0.0)
    [30004] (23/06 0:06:21):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Service Startup, Duration: 2651)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{7} (TASK: MusicServiceStartupTask, Duration: 36)
    [30004] (23/06 0:06:24):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:06:24):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: Load_Picture_Library, Duration: 98)
    [50002] (23/06 0:06:24):{9} (BlackBerry Connect: Started)
    [37001] (23/06 0:06:24):{5} Log Cleaning Started.
    [30004] (23/06 0:06:24):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:24):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [19036] (23/06 0:06:24):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 580)
    [38050] (23/06 0:06:24):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:24):{3} (TASK: PictureServiceStartupTask, Duration: 630)
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:26):{7} (TASK: Load_iTunes_Library, Duration: 2097)
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:27):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2579)
    [38050] (23/06 0:06:27):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:27):{7} (TASK: LoadMusicSourceTask, Duration: 3094)
    [38036] (23/06 0:06:31):{9} (310AEB02: Connected)
    [50002] (23/06 0:06:31):{9} (BlackBerry Connect: Finished)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{7} (TASK: Reload picture destination, Duration: 314)
    [38050] (23/06 0:06:34):{C} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:06:34):{C} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: Load_Picture_Library, Duration: 53)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:06:34):{C} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 57)
    [38050] (23/06 0:06:34):{C} (LoadDataSource: Finished)
    [59999] (23/06 0:06:34):{C} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:07:34):{1} (Debug Log Level: 3)
    [50001] (23/06 0:07:34):{1} (Event Log Level: -1)
    [38017] (23/06 0:07:36):{1} (3.0.0.39)
    [38018] (23/06 0:07:36):{1} (0.0.0.0)
    [30004] (23/06 0:07:37):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [50002] (23/06 0:07:40):{8} (BlackBerry Connect: Started)
    [37001] (23/06 0:07:40):{5} Log Cleaning Started.
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:07:40):{9} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{9} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:07:40):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{9} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: Service Startup, Duration: 2931)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: MusicServiceStartupTask, Duration: 38)
    [30004] (23/06 0:07:40):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{3} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:07:40):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:07:40):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:40):{9} (TASK: Load_Picture_Library, Duration: 270)
    [19036] (23/06 0:07:41):{9} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:41):{9} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 507)
    [38050] (23/06 0:07:41):{9} (LoadDataSource: Finished)
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:41):{9} (TASK: PictureServiceStartupTask, Duration: 556)
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:42):{3} (TASK: Load_iTunes_Library, Duration: 2119)
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:43):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 2472)
    [38050] (23/06 0:07:43):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:44):{3} (TASK: LoadMusicSourceTask, Duration: 3249)
    [38036] (23/06 0:07:56):{8} (310AEB02: Connected)
    [50002] (23/06 0:07:57):{8} (BlackBerry Connect: Finished)
    [30004] (23/06 0:07:59):{9} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:07:59):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:08:00):{D} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:08:00):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:08:00):{D} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:00):{D} (TASK: Load_Picture_Library, Duration: 56)
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:08:01):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 492)
    [38050] (23/06 0:08:01):{D} (LoadDataSource: Finished)
    [59999] (23/06 0:08:01):{D} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 0:24:39):{1} (Debug Log Level: 3)
    [50001] (23/06 0:24:39):{1} (Event Log Level: -1)
    [38017] (23/06 0:24:41):{1} (3.0.0.39)
    [38018] (23/06 0:24:41):{1} (0.0.0.0)
    [30004] (23/06 0:24:42):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Service Startup, Duration: 2659)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: MusicServiceStartupTask, Duration: 32)
    [30004] (23/06 0:24:45):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 0:24:45):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [38050] (23/06 0:24:45):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:45):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: Load_Picture_Library, Duration: 204)
    [19036] (23/06 0:24:45):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 384)
    [38050] (23/06 0:24:45):{3} (LoadDataSource: Finished)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:45):{3} (TASK: PictureServiceStartupTask, Duration: 536)
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:46):{7} (TASK: Load_iTunes_Library, Duration: 1557)
    [50002] (23/06 0:24:47):{B} (BlackBerry Connect: Started)
    [37001] (23/06 0:24:47):{5} Log Cleaning Started.
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:48):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 3233)
    [38050] (23/06 0:24:48):{7} (LoadDataSource: Finished)
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:49):{7} (TASK: LoadMusicSourceTask, Duration: 3766)
    [38036] (23/06 0:24:54):{B} (310AEB02: Connected)
    [50002] (23/06 0:24:54):{B} (BlackBerry Connect: Finished)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{7} (TASK: Reload picture destination, Duration: 465)
    [38050] (23/06 0:24:57):{5} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 0:24:57):{5} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: Load_Picture_Library, Duration: 49)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 0:24:57):{5} (TASK: API_LOAD_DATASOURCE_PicturesDevice, Duration: 53)
    [38050] (23/06 0:24:57):{5} (LoadDataSource: Finished)
    [59999] (23/06 0:24:58):{5} EXCEPTION: System.UnauthorizedAccessException -- MESSAGE: Access to the path 'C:\Users\Jen\Pictures\BlackBerry' is denied. -- STACK:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath){CRLF}   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, DirectorySecurity dirSecurity){CRLF}   at System.IO.Directory.CreateDirectory(String path, DirectorySecurity directorySecurity){CRLF}   at Rim.Application.Utilities.FileSystem.FolderPath.EnsureExists(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.GetDefaultPictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources.get_PictureImportPath(){CRLF}   at Rim.Media.Sync.SyncProviders.DestinationSyncResources..ctor(IBlackBerryInfo device, MediaSource mediaSource){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.PictureImportService.RefreshDevicePictureDestination(){CRLF}   at Rim.Media.Sync.PictureImportService.OnLoadDevicePictureDataSource(){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart()
    [50001] (23/06 6:58:33):{1} (Debug Log Level: 3)
    [50001] (23/06 6:58:33):{1} (Event Log Level: -1)
    [38017] (23/06 6:58:41):{1} (3.0.0.39)
    [38018] (23/06 6:58:41):{1} (0.0.0.0)
    [30004] (23/06 6:58:44):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
    [37001] (23/06 6:58:50):{5} Log Cleaning Started.
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:51):{3} (TASK: Service Startup, Duration: 7902)
    [30004] (23/06 6:58:51):{3} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:51):{7} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{3} (LoadDataSource: Started loading PicturesDesktop)
    [30004] (23/06 6:58:52):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{3} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{7} (TASK: MusicServiceStartupTask, Duration: 69)
    [30004] (23/06 6:58:52):{7} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{7} (LoadDataSource: Started loading iTunes)
    [30004] (23/06 6:58:52):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{7} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 6:58:52):{7} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:52):{3} (TASK: Load_Picture_Library, Duration: 853)
    [19036] (23/06 6:58:53):{3} (Library Refresh Complete for MediaSource: PicturesDesktop)
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:53):{3} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 1172)
    [38050] (23/06 6:58:53):{3} (LoadDataSource: Finished)
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:53):{3} (TASK: PictureServiceStartupTask, Duration: 1241)
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:54):{7} (TASK: Load_iTunes_Library, Duration: 1999)
    [38034] (23/06 6:58:57):{1} (3.0.0.39)
    [38017] (23/06 6:58:57):{1} (3.0.0.39)
    [38035] (23/06 6:58:57):{1} (Version does not require an update, or no update available.)
    [38016] (23/06 6:58:57):{1}
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:58:59):{7} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 7127)
    [38050] (23/06 6:58:59):{7} (LoadDataSource: Finished)
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:01):{7} (TASK: LoadMusicSourceTask, Duration: 9407)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:05):{3} (TASK: AutoUpdate Startup Task, Duration: 6)
    [38034] (23/06 6:59:05):{3} (3.0.0.39)
    [38017] (23/06 6:59:05):{3} (3.0.0.39)
    [38035] (23/06 6:59:05):{3} (Version does not require an update, or no update available.)
    [38016] (23/06 6:59:05):{3}
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
    [30004] (23/06 6:59:06):{3} (TASK: DownloadAndUpdateSupportedDevices, Duration: 691)
    [38036] (23/06 7:02:29):{8} (310AEB02: Attached)
    [50002] (23/06 7:02:29):{B} (BlackBerry Connect: Started)
    [38036] (23/06 7:02:39):{B} (310AEB02: Connected)
    [50002] (23/06 7:02:40):{B} (BlackBerry Connect: Finished)
    [30004] (23/06 7:02:46):{3} (TASK: Reload picture destination, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 7:02:46):{D} (LoadDataSource: Started loading PicturesDevice)
    [30004] (23/06 7:02:46):{D} (TASK: API_LOAD_DATASOURCE_PicturesDevice, STATE: Pending, TRANSITION: none, OPERATION: none)
    [30004] (23/06 7:02:46):{D} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
    [38050] (23/06 7:02:46):{D} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
    [30004] (23/06 7:02:47):{3} (TASK: Reload picture destination, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <RefreshPictureDestinationInBackground>b__2())
    [30004] (23/06 7:02:47):{3} (TASK: Reload picture des

  • BlackBerry Media Sync has encountered a problem and needs to close

    I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close.  We are sorry for the inconvenience."
    I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
    System Specs:
    BlackBerry Media Sync 2.0.0.27
    BlackBerry Desktop Software 5.0 
    BlackBerry Curve 8310 (v4.5.0.110)
    -8 GB Kingston MicroSDHC
    iTunes 8.2.1.6
    Windows XP SP2
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    BlackBerry Media Sync 2.0 terminates unexpectedly
    The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • BlackBerry Media Sync 2.0 Now Available

    BlackBerry® Media Sync 2.0
    Product Overview
    BlackBerry Media Sync 2.0 is the latest version of BlackBerry Media Sync and is available for download via www.blackberry.com/mediasync and through BlackBerry Desktop Manager as of today!
    Your
    music on your BlackBerry Smartphone. It’s That Simple. Sync your
    desktop iTunes® or Windows Media Player music files with your
    BlackBerry® smartphone. BlackBerry® Media Sync makes getting more from
    your music quick and easy! Want a specific playlist for the gym? With
    just a few simple clicks, you can choose the playlists you want from
    your collection.
    Or,
    if you just need a mix of tunes to get you through the day, songs can
    be randomly chosen from your collection. And, to make sure you’ve
    always got enough free memory on your BlackBerry smartphone, BlackBerry
    Media Sync lets you set a limit as to how much—or how little—of your
    music to sync.
    Download Media Sync 2.0 Now!
    Supported Software
    iTunes 7.2 and later are the only versions of iTunes that are supported.
    Windows Media Player 10 and later on the following operating systems are supported:
    Windows XP with Service Pack 2 or later for both the 32-bit and 64-bit editions
    Windows Vista
    Features
    Support for Windows Media Player
    Support for Windows XP 64-bit
    Support to synchronize iTunes content and Windows Media Player content in separate libraries
    Improved detection of supported file types and formats
    Enhanced album art support
    New language support for:
    Japanese
    Traditional Chinese
    Korean
    Czech
    Hungarian
    European Portuguese
    Russian
    Dutch
    Indonesian
    Frequently Asked Questions
    BlackBerry Media Sync 2.0 for Windows displays a blank screen when launched
    How to switch between iTunes and Windows Media Player for BlackBerry Media Sync
    BlackBerry Media Sync 2.0 Terminates Unexpectedly
    New Features in BlackBerry Media Sync 2.0
    Do you have questions about your BlackBerry smartphone?
    Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

    Just so everyone knows, this does not apply to the Mac version.
    Gambit - why are you posting this here? After going through the hoops it plainly says on the download page that it's the same "Preview Version" as was released in December.
    It's misleading to post news of Media Sync 2.0 here when Mac-BlackBerry users haven't even been provided with a stable version of Media Sync 1.0 !
    "We hope you enjoy this software and look forward to making a full release available to you in the future"
    Sure...

  • Blackberry Media Sync fails to connect to my Blackberry

    Everytime I try to use the Media Sync it fails to connect. Ive tried plenty of times and I still cant get it to work. Ive checked my usb connection and its all fine. i can do anything else but that.
    I have the blackberry 8320
    How do i get it to connect?

    Thanks for your response.
    I have desktop mgr 4.7 and BB plugged in and online. When i then click on the blackberry media sync function to upload my music from iTunes. It knows that my BB is still connected as it states my PIN No. in the top right hand corner, however as it is looking for my playlists, an error pops up and states "Blackberry Media Sync failed to connect to your Blackberry device. Click Retry to try again or Cancel to disconnect". If i click retry the same error comes up.
    I am wondering if you can only assign one BB PIN to the Media Sync as it is linked to iTunes, similar to what Apple's restrictions are with having multiple iPods syncronising on the software.
    Hope this makes sense, i was thinking i should send a snap shot of the screen into BlackBerry though can't find an email address to shoot it too.
    Thoughts?
    The Dog

  • Blackberry Media Sync always crashes

    My 8310 is running the most current Blackberry software.
    I am on the most current version of Desktop Manager.
    I downloaded and installed Blackberry Media Sync.
    Application Event Log shows a successful install.
    Every time I select Blackberry Media Sync from Desktop Manager, it fails with "an application error has occurred.  would you like to inform MS, etc..."
    Here's what the Application Event Log error entry shows.
    Faulting application blackberry music sync.exe, version 1.1.0.24, stamp 49411411, faulting module kernel32.dll, version 5.1.2600.5512, stamp 4802a12c, debug? 0, fault address 0x00012aeb.
    Any ideas?
    Thanks,.
    BB

    Same problem with my Bold 9700

  • Blackberry Media Sync --- Mac

    Your Music on Your BlackBerry Smartphone. It’s That Simple.Sync your desktop iTunes® music files with your BlackBerry® smartphone. BlackBerry® Media Sync makes getting more from your music quick and easy!1,2,3,4 Want a specific playlist for the gym? With just a few simple clicks, you can choose the playlists you want from your collection.
    Or, if you just need a mix of tunes to get you through the day, songs can be randomly chosen from your collection. And, to make sure you’ve always got enough free memory on your BlackBerry smartphone, BlackBerry Media Sync lets you set a limit as to how much—or how little—of your music to sync.
    http://na.blackberry.com/eng/services/media/mediasync.jsp

    I finally managed to get hold of a tech support guy at RIM and to be fair, he was excellent. He talked through the problem with me and basically fixed it - I now feel like an expert!
    I will be happy to post the advice he gave me on here if anyone wants me to, though right now I'm rushing a little - tomorrow.

Maybe you are looking for

  • Problems compiling

    Hi all, I'm new with JSP, actually I don't know wether it's a TOMCAT ESPECIFIC issue or if your can help me here. I get the following error while executing a simple script (gateway.jgp) on the browser: description The server encountered an internal e

  • Help REQ receiver FILE CC CONFIG ...POINTS WILL BE GIVEN!!!!

    Hi I am having problem configuring File receiver CC. This is a IDOC to File scenario... My payload is <?xml version="1.0" encoding="UTF-8"?> <ns0:Test_MT xmlns:ns0="urn:test.com"> <Record> <Target> <ProdNum>111</ProdNum> <Weight>10</Weight> </Target>

  • One good IP, one bad 169 IP

    I am working in a small home office. We have two computers: One is an iBook G3 running on OS X 3.9 The other: An iMac G3 running on OS 9.2.2 We use a broadband modem and connect the two computers to a router (not wireless). Both computers are connect

  • Apple architecture in a business environment

    I'm setting up the IT for a new building that my business is moving to, and I want to know if implementing an Apple solution is suitable or not? And if so, what is the architecture design required? The mangling director and directors will each have a

  • Searching for hosting in UK, MSSQL and Dedicated SSL?

    Hi, I'm looking for recommendations for a hosting company in the UK that offer unlimited bandwidth, an MSSQL database and a dedicated SSL certificate (so we can run http://www.domain.com and https://www.domain.com). We are resellers for Fasthosts and