BlackBerry Media Sync - Operating system not supported ?

I downloaded BB Media Sync & when I went to install it came up with error message that the operating system was not supported. According to requirements listed, I meet ALL the criteria. Below is the info on my computer & Curve. If anyone can help I will be grateful.
Windows XP, MCE 2002, Service Pack 3
2 GB RAM, 170 GB drive space available
iTunes version 7.6
BlackBerry Desktop version 4.5, Device 4.2.2.180
Curve model 8320 w/ 4 GB media card (T-Mobile)
Thanks, Rick

I have an almost identical setup for both PC and Desktop 4.5. I am with Verizon, but I don't see that affecting anything.
I know it's pretty basic, but have you removed the software through setting on the PC and tried downloading and reinstalling?
Just a thought.
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It’s difficult to determine exactly what the problem is, but it sounds like some Media Sync data files may have become corrupted. I’ll give you instructions to clear these files away and hopefully the music libraries will load again.
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Hopefully the errors with device connection don’t happen too often. Sometimes Windows will fail to recognize the Blackberry and thus Media Sync also can’t see it. The solution is usually to unplug/replug or restart the computer.
Let us know what happens. We can offer more trouble shooting steps if this doesn’t work.
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M
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visit: http://www.blackberry.net

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I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience."
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Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

BlackBerry Media Sync for MAC

BlackBerry Media Sync – Tuned Up
Your Music on Your BlackBerry Smartphone. It’s That Simple.
Sync your desktop iTunes® music files with your BlackBerry® smartphone.
BlackBerry® Media Sync makes getting more from your music quick and
easy!1,2,3,4 Want a specific playlist for the gym? With just a few
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Mac Requirements:
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or higher
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A supported BlackBerry smartphone:
BlackBerry® Storm™ 9530 smartphone
BlackBerry® Bold™ 9000 smartphone
BlackBerry® Pearl™ Flip 8200 Series smartphones
BlackBerry® Pearl™ 8100 Series smartphones
BlackBerry® Curve™ 8900 smartphone
BlackBerry® Curve™ 8300 Series smartphones
BlackBerry® 8800 Series smartphones
Supported file formats:
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Playlists containing photos, videos or any unsupported audio file will not
be synchronized with the BlackBerry smartphone
Files that are not compatible with the BlackBerry media player or protected
files controlled by digital rights management technologies cannot be copied.
Note: For BlackBerry Media Sync to work the BlackBerry smartphone must be
connected to the computer via a USB cable.
Learn More
View a demo of BlackBerry Media Sync
Getting Started and Support
Download BlackBerry Media Sync
Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

There are two things that should really be put forward in this post.
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I like Media Sync. It works with my Bold and I can import my iTunes playlists. What I don't understand is why it would, by its installation, nullify other applications like PocketMac which are just as important (if not much, much more). What's the point if installing one cancels-out the other? Is this being corrected? What is BlackBerry/RIM's development timeline on this software (ie. when can we expect a finished version which works with other applications)?

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Hi, a simple solution is to take out humbly your previous phone from the closet (or thrashbin), put the microSD card into it and connect it to PC again. And you thought you would never use it again once you have that "awesome" Blackberry... :-)
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@Z_B-B, thank you for taking the time to respond to my cry for help. However, the link you supplied does not address the problem: I am not trying to export from Final Cut Pro to QuickTime, I am trying to export from QuickTime to the rest of the world (like people's iPhones and Ipads) in .m4v format (so I am not emailing my freinds such huge files).
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BlackBerry Media Sync - Operating system not supported ?

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