Blackberry messager and internet not working?

hi i have a bb 8520 my bbm and internet wont work but i still get my text and phone calls how do i fix?

Hi kyleblack
Were these services working before? Have you contacted your wireless provider to verify you have the correct BlackBerry® data plan enabled for your device?
Thanks
-CptS
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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BlackBerry Messenger and Internet not working?

I have just come back of my holidays and i got a message of o2 saying that my blackberry messenger and internet have been ceased, what do i do to get them to work again?

Did they say "why" it was ceased? Unpaid bill? Anything?
And where did you receive this message, via email or what?
Any and all details help.
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3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BBM, E-mail, Facebook, Ubersocial and Internet not working

Hi there,
I am South Africa and have been living in Seattle in the US for 4 months now and have been using my Blackberry via wifi only and have had no issues until last Saturday when went on vacation in the US but when I returned to Seattle my BB Messenger, Facebook, Ubersocial and Internet have stopped working. The only thing that is working is Whatsapp. I have restarted my BB by taking the battery out and waiting about an hour before switching it back on again but that has not worked.
I get the following message when trying to go onto my browser "unable to connect to the internet, please try again later. If the problem persists please contact your service provider"
My servie provider in South Africa is MTN but I have not been using my BB via them and only using it via the wifi at home in Seattle. What steps can I take to get all of the above-mentioned apps working again?
Thanks,
Varusha

I would assume that your old South African carrier has deleted your BIS account as you are no longer with them.
As per my post, you need an ACTIVE Blackberry Data Plan to use these apps so give your new carrier a call and see what options they offer.

BBM and Internet not working

I've had my blackberry for almost 2 years now and my bbm and internet suddenly started not working 2 nights ago, ive tried resteting my phone and it still doesnt work, when I try to send a message or someone tries to send me one, it just comes up with a cross and I can't connect to the internet. What do I do?!
Solved!
Go to Solution.

Hello _vics
Try registering your device to the network to see if any registration message comes to your message box. KB00510 How to register a BlackBerry smartphone with the wireless network. If any message comes let us know.
As you are not connected I doubt it will work , I think you should contact Orange to know about the issue as you are unable to access even internet.
Prince
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Email and internet not working

So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks

Kaayt wrote:
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks
Hello Kaayt,
Please resend your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
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HElP!! BBM and Internet NOT working :(:(

I recently upgraded my bbm about 3 days ago and ever since i rebooted my blackberry my bbm messages aren't sending they just come up with a red X! my bbm is also messed up it looks as if it has some glitches! I rebooted my blackberry took the battery out put it back in deleted and reinstalled bbm and every time i went back to reinstall it again the same thing happens! also my internet isnt working so im wondering if the bbm upgrade has something to do with that too? I've asked my friends who have blackberrys if this happend to them but the majority of them said their blackberrys were fine! Im just wondering if its my own devices problem or maybe blackberry itself?

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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PIN: C0005A9AA Display/Scan Bar Code

Phone and Internet not working after switch to Fibre

Hello
I got a text saying my switch from regular to Fibre was complete today at 4pm but it's not 11pm and my phone is not working nor my internet
Is this normal ? I understand the connection will be temporarily stopped for the Internet but the phone too ? Sorry if the answers are on the forum but I'm just a tad confused at the minute

It can officially take until midnight for the switchover to happen, so there is a chance you may still get the services tonight.
However, there is also the chance that Openreach have messed it up. Essentially, if you've still got nothing in the morning, contact Sky and report it.
https://contactus.sky.com/uk

Curve - Email and internet not working

I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.

conorgraham wrote:
it just says connection: wifi
That's actually good, you are connected to BIS via your WiFi connection.
1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Imessage and internet not working

i got a new phone but didn't like it so i reactivated my iphone and now my imessage and internet isn't working. it hasn't worked all day. i've tried resetting it and doing the network reset and it still doesn't work

Hi kayla95,
Thanks for visiting Apple Support Communities.
It sounds like you'll first need to troubleshoot your internet connection. See these articles for some steps that can help:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Once your internet is working, see this article for some additional Messages troubleshooting steps:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Best Regards,
Jeremy

Mac mail - can't type message and reply not working.

mac mail working fine until today. Tried to set up a new message. Added address okay, put in subject okay but when I came to type text into main panel I get about three letters typed and the curser vanishes and I get an alert sound. And that's the way it stays.
Tried reboots and all the usual tricks.
Also trying to reply to an email does not work
Everything else appears alright. Incoming mail is okay.
Can anybody help me out here? Desparately need to be back online.

This problem in Mail is usually caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services -- the notes at the bottom of the article also provide information about the side effects of deleting each of the files involved:
Resetting Launch Services
If you prefer using a cache cleaning utility instead of following the manual procedure described in the previous article, this other article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner, but you may also want to consider other utilities, such as OnyX, or Cache Out X, which are free. Whatever utility you choose, be sure to read this first:
Side effects of System cache cleaning
As an example, this is how you should proceed with OnyX:
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you wish.
5. Click the Execute button.
6. Restart the computer.

Messaging and imessgaes not working reliably.

Since upgrading to the iphone 6 and new IOS my messaging and imessages have not worked reliably at all.

What do you mean by "not worked reliably"? And what troubleshooting steps have you taken? SMS is a carrier function. Have you called them to ask about issues with SMSs? Have you tried resetting your device by pressing and holding the Home button and power button until the apple appears? Have you tried resetting your network settings? Settings>General>Reset>Reset Network Settings? Have you signed out of iMessage and signed back in?

Messages and FaceTime not working

Messages and FaceTime on my MacBook Pro OS X Yosemite 10.10.2 are no longer working. When opened an error message saying an internal error occurred and messages/FaceTime should be quit and reopened appears. I've tried this and the same message appears. I can't open preferences for messages or FaceTime now and have tried other trouble shooting recommended. I can still use both on my iPad and iPhone with the same iCloud account.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test iMessage while in safe mode. FaceTime won't work. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

ITunes and Internet not working on iMac G5

My iMac G5 didn't show the hard drive when it booted up so I took it to the genious bar and they did the Apple Alt R Command to restore settings. Now iTunes and the Internet wont work. When I try to open iTunes it tells me that I can't use iTunes with my OS - but I used it before with no problems. The Internet just won't connect using the Air Port. Any ideas?

Try restting Airport and see if you can upgrade to Leopard, you are probably trying to download an intel version of iTunes.

AEBS has green light but email and internet not working

I have an AEBS (second hand) connected to my cable modem. I used an ethernet cable and manual settings to set up as Utility wouldn't detect the AEBS wirelessly to start off with. Under internet settings in Utility I have selected Connect Using Ethernet and Configure IPv4 Manually and entered all the same settings I have in the MacBook for my modem. The AEBS light went green, Utility says setup was successful and the MacBook recognised the new network and connected to it, so I have all the bars black on the Airport icon on my top menu bar, and also the network showing with a green light in system preferences. But email and internet still won't go - just spinning wheels and exclamation marks! They're fine when I connect the modem direct to the MacBook so it's not a modem fault. I have tried restarting modem, MacBook and AEBS to no avail. Any advice most gratefully received, I'm very much a novice a this!

I know that you have already attempted to restart the various pieces of networking equipment, but please try the following complete power recycle steps to see if this gets the AEBS to be able to communicate properly with the modem.
When changing ISPs (or networking equipment) it's always a good idea to start from "scratch" in configuring your equipment.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Power-up the modem; wait at least 10-15 minutes.
Power-up the base station; wait at least 5-10 minutes.
Power-up your computer(s).
In this basic configuration, computers connected to the base station, either by wire or wireless (as appropriate for the base station type), should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options.

IPad 3: Apps and Internet not working

Hallo,
A week ago I noticed that none of the applications on my iPad is working. When you click on it they open but unable to connect to the server. I then noticed Safari is also not working. I checked the wireless connection, turned it off and back on again, restarted the router and the wireless shows that it is connected.
Yesterday I took a backup and reset the pad by deleting everything and set it up from scratch, unfortunately this also didnt work.
What could be the problem?
Thank you

Tap Settings > General > Reset > Reset Network Settings
If that doesn't help, try here >> iOS: Troubleshooting Wi-Fi networks and connections

Blackberry messager and internet not working?

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